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UAL International Service Question  
User currently offlineLufthansa From Christmas Island, joined May 1999, 3213 posts, RR: 10
Posted (11 years 1 month 2 weeks 1 day 11 hours ago) and read 2518 times:

Hi guys

Well i just found out that I have to go to DC in the next month, and I have a question about United Long Haul International service. I want to know if there are complimentary drinks. Yes I can hear some of you laughing now but I'm a german-australian....alcohol is very important to me...especially beer(but i do like a good red also!)!!!!!!!

I usually take AirNZ for these flights(great food, great seats, bad entertainment and no personal ammanities kits like QF, and AirNZ staff aren't exactly models)....most likely I will be flying BNE-LAX-IAD.... but obviously QF and UA are options, and given UAL's present situation i was thinking maybe I'd do my part and give them a go. Do does anybody know? I got a nasty surprise on American early this year on a flight from Dallas to Paris when I found out i had to pay for alcohol. I figured this time i'd do my research!

Thanks lads(and lasses)
L

[Edited 2003-08-08 14:48:26]

12 replies: All unread, jump to last
 
User currently offlineLufthansa From Christmas Island, joined May 1999, 3213 posts, RR: 10
Reply 1, posted (11 years 1 month 2 weeks 1 day 9 hours ago) and read 2425 times:

Come on guys! its a really easy question!  Smile

Somebody must have flown UAL internationally recently....any UAL crew
about the place perhaps?

Please..... i normally wouldn't ask such a question, id just call resv...but
its closed and i wanna book online!
any help appriciated
L


User currently offlineLuv2fly From United States of America, joined May 2003, 12110 posts, RR: 48
Reply 2, posted (11 years 1 month 2 weeks 1 day 9 hours ago) and read 2419 times:
Support Airliners.net - become a First Class Member!

I remember reading on this board that they did not charge on International flights, tho like I said I read it and not speaking first hand.


You can cut the irony with a knife
User currently offlineLufthansa From Christmas Island, joined May 1999, 3213 posts, RR: 10
Reply 3, posted (11 years 1 month 2 weeks 1 day 9 hours ago) and read 2400 times:

thank you very much Lov2fly....thats what i suspected.... so i guess i'll soon be saying
"I fly united!"


User currently offlineLuv2fly From United States of America, joined May 2003, 12110 posts, RR: 48
Reply 4, posted (11 years 1 month 2 weeks 1 day 9 hours ago) and read 2375 times:
Support Airliners.net - become a First Class Member!

I checked on there web page and can not believe that they do not have ANY info on International economy service at all!


You can cut the irony with a knife
User currently offlineSrilankan_340 From United Kingdom, joined Oct 2002, 201 posts, RR: 2
Reply 5, posted (11 years 1 month 2 weeks 1 day 8 hours ago) and read 2344 times:

Lufthansa

I flew LHR-LAX (Economy) in March this year and they did serve Beers & Wine free of charge. Unless their financial situation has got worse or something, you can look forward to the free beers!  Smile

I did not have any as I like to stay off alcohol when flying , so can't comment on the brands etc!




People are often unreasonable, illogical and self- centered: Forgive them anyway - Mother Theresa
User currently offlineTrickijedi From United States of America, joined May 2001, 3266 posts, RR: 4
Reply 6, posted (11 years 1 month 2 weeks 1 day 8 hours ago) and read 2306 times:

Lufthansa,

Yes, they serve alcohol free of charge on International routes. Howevever, for more details, go to http://www.flyertalk.com and choose United from the pulldown menu. You'll find out more details there. You can also do a search.

Hope that helps.



Its better to be on the ground wishing you were in the air than be in the air wishing you were on the ground. Fly safe!
User currently offlineFlyboy80 From United States of America, joined Jul 2001, 1878 posts, RR: 3
Reply 7, posted (11 years 1 month 2 weeks 1 day 7 hours ago) and read 2254 times:

United also Is one of the only U.S. airlines that does not have Domestic and International crews! They all can work whatever!

User currently offlineLuv2fly From United States of America, joined May 2003, 12110 posts, RR: 48
Reply 8, posted (11 years 1 month 2 weeks 1 day 7 hours ago) and read 2247 times:
Support Airliners.net - become a First Class Member!

NWA also has crews that work both


You can cut the irony with a knife
User currently offlineContinentalEWR From United States of America, joined May 2000, 3762 posts, RR: 13
Reply 9, posted (11 years 1 month 2 weeks 1 day 6 hours ago) and read 2170 times:

United Economy service on international flights is pretty decent. Food is good. The carrier started making improvements in its catering service beginning in 95 and the meals are basic coach, but quite tasty. Beer and wine is still free on flights operating to destinations outside the US. The 767-300 intercontinental fleet have PTV's. Some, though not all 777's I believe have them too. The 747 fleet does not. The entertainment is fairly limited, compared to carriers like Virgin, Singapore Airlines, JetBlue, or even US carriers like Continental, but it is sufficient. The crews can be very pleasant, or they can be just professional, but I've never had a nasty crew and I've flown United on many flights, as well as overseas, mainly to and from Heathrow. Some flights operating to and from LHR are flown with UK based crews so it is not unlikely to find British nationals working those flights.

United's service is a bit bland, but it is not bad. It certainly has a lot more to offer customers than Northwest's marginal DC10/747 service and Delta, which does not offer PTV's except on the 777's of which it only has 8, and whose food is less than palatable. I'd put United behind Continental and just ahead of American.

ContinentalEWR


User currently offlineFlyua From United States of America, joined Mar 2001, 318 posts, RR: 6
Reply 10, posted (11 years 1 month 2 weeks 1 day 6 hours ago) and read 2170 times:

Dear "Lufty",

Well, you've already gotten the answer to your question: the beer, wine, and whiskey flow freely on United in all classes of service! (But do please try not to let it flow too freely! For one thing, those Aussies love to drink, as well, so save some for your seat mates. And another: while we cabin crew are happy to help you celebrate your passage on United, we don't want to let things get out of hand... so easy does it, before it does you in! ...I'm sure you're a responsible lad, though!)

As you may already know, our B747-400s are not equipped with PTVs in Economy, so I'm afraid you'll have to make do with the "big screen" selections. However, if a 90-minute international-to-domestic connection time is permitted once you arrive in SFO or LAX, you can connect to a 3-class B767-300 with PTVs on your flight to Dulles. Out of SFO, that would be 844 leaving at 11:25 AM, and out of LAX it's either 196 or 890, both leaving in the 12 noon hour, I believe.

Enjoy your flights! Thanks for giving us a try....


User currently offlineFlyua From United States of America, joined Mar 2001, 318 posts, RR: 6
Reply 11, posted (11 years 1 month 2 weeks 1 day 6 hours ago) and read 2129 times:

Dear ContinentalEWR:

I can't wait to give your airline a try someday! One of my Flight Attendant friends pass-rides from her home in Houston to our SFO base (her hubby works for CO). She's said that whenever she has a choice, she'll take the CO B762 with BusinessFirst seats over our teeny A319... not only for the comfort factor, but for the overall service. She's raved so much about CO, I've just got to ID-90 on you one of these days!

Thank you for your critique of our own service, though. While I agree that our inflight entertainment product on our B747 fleet is lacking when compared to Virgin's or Continental's, I'd put our PTV entertainment against the competition's any day! The variety of music on our B777 fleet is just as good as any others I've seen... plus we do have that beloved Channel 9!

See you on the EWR-HKG run someday...!


User currently offlineLufthansa From Christmas Island, joined May 1999, 3213 posts, RR: 10
Reply 12, posted (11 years 1 month 2 weeks 1 day 6 hours ago) and read 2095 times:

Thanks flyua!

Well to be honest I have actually already flone UA...but only on domestic flights between LAX IAD SLC and DEN making my way back and forth across the USA earlier in the year, and it quickly became my favourite US carrier.
(sorry, SAS gets my all time favourite....they've just got style!)
You actually sound quite like an FA that served me earlier this year, LAX-IAD? (boeing 757 , think it left about 1 or 2 pm) Anyway, i figured that UA would be better on the international front than American.... and I decided that I am not big on "the deltaflot". I went into shock when I asked for tea on a LAX-SLC flight and they gave me a cup of hot water and tea bag..... I was new to america...i didn't realise that was the done thing there, and my friend i was traveling with that day (who was a QF and BA vet) just about had a fit. I only discovered it when i went to a seminar at Stein Eriksen Lodge up a deer valley, part of which concerned customer service, and i gave the "deltaflot"'s tea service as an example of bad service and the room burst into laughter.
back to my point....UA proved better domestically so i guessed international would be the same.
So...as for the Alcohol flowing freely...well I told you all that im a German Australian...and to make matters worse there is a bit of scandinavian in there so im bound to be an alcoholic on all fronts. I'll behave! I promise!
Thanks for the flight info...If i do take UAL...(i will if i can get a seat!) are they normally ontime? Bloody Air NZ is always late transpacific...I don't want to be sitting in Hell (that would be LAX) on the standby list! And as far as my decision to support UAL because its in trouble....well the WHOLE of AUSTLALIA will be introuble if QF end up the only carrier across the pacific!!!!!!
SO all u UAL ppl out there.... GOOD LUCK and I'll be seeing u soon... Look out for the scandinavian looking blonde, who will no doubt will be in an alcohol induced happy state!  Smile


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