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ANA Or JAL?  
User currently offlineAMS From United States of America, joined Aug 2003, 1689 posts, RR: 11
Posted (10 years 11 months 22 hours ago) and read 2039 times:

I would like to know from you, if you prefer ANA or JAL, either on long haul or domestic japan services.

Jal has more international flights, however ANA (inc ANK) has a larger domestic network within Japan.

10 replies: All unread, jump to last
 
User currently offlineAA61hvy From United States of America, joined Nov 1999, 13977 posts, RR: 57
Reply 1, posted (10 years 11 months 22 hours ago) and read 2017 times:

Check out ANA, you don't hear too much about them.


Go big or go home
User currently offlineZrs70 From United States of America, joined Dec 2000, 3097 posts, RR: 9
Reply 2, posted (10 years 11 months 22 hours ago) and read 2008 times:

What class of service?


14 year airliners.net vet! 2000-2013
User currently offlineAMS From United States of America, joined Aug 2003, 1689 posts, RR: 11
Reply 3, posted (10 years 11 months 22 hours ago) and read 2000 times:

Zrs70, any class of service!

User currently offlineChgoan From United States of America, joined Aug 2003, 230 posts, RR: 0
Reply 4, posted (10 years 11 months 22 hours ago) and read 1975 times:

A friend of mine flew JAL from JFK to NRT this spring and said she really liked them. It wasn't a full flight so it was comfy and they were constantly bringing food around.

User currently offlineMarkboston From United States of America, joined Oct 2001, 74 posts, RR: 0
Reply 5, posted (10 years 11 months 22 hours ago) and read 1967 times:



I just flew on JAL business class JFK-NRT-JFK. Cabin comfort and service were both outstanding (10/10). Flight attendants were friendly and came around constantly. Entertainment was a bit limited (7/10). I like Japanese food and enjoyed the Japanese meal options (9/10). Overall I give these flights 9.8/10.


User currently offlineTokyoNarita From Palau, joined Aug 2003, 570 posts, RR: 0
Reply 6, posted (10 years 11 months 21 hours ago) and read 1924 times:

I would say they are almost identical. They are in a fierce competition against each other since day one. I believe PTVs are installed in coach, relatively new aircraft, on-time, and young and very courteous flight attendants etc.

I think the language barrier could pose a problem for some travelers during a flight. Sometimes the English public announcement made by ANA or JAL FAs are difficult to understand. If you have a special request during a flight.. good luck. Also if you end up missing a connection in Japan and you have to deal with JAL and ANA customer service representatives and you don't understand a word of Japanese that could be tough too. But generally the Japanese airlines employees are very courteous. Their attitude makes up for it.

Im curious to know if anyone had a real bad experience with JAL or ANA. If so please share.


User currently offlineSwissgabe From Switzerland, joined Jan 2000, 5266 posts, RR: 33
Reply 7, posted (10 years 11 months 20 hours ago) and read 1880 times:

I flew JAL on NRT-PEK and PEK-KIX on C and KIX-HND, KUL-SIN and SIN-KUL on Y. I really liked them.

NH I only flew on BKK-KUL, was ok.

My self, I would go for JAL, but that's more personal.



Smooth as silk - Royal Orchid Service /// Suid-Afrikaanse Lugdiens - Springbok
User currently offlineBH346 From United States of America, joined Jan 2000, 3265 posts, RR: 15
Reply 8, posted (10 years 11 months 19 hours ago) and read 1842 times:

I've flown ANA, ANK, and JTA (JAL group member) many times on KIX-OKA-KIX and OKA-MMY-OKA.
I was pleased with ANA's service on KIX-OKA-KIX although they've cut back in service since I first flew with them. Very attentive and courteous FAs and extremely reliable - no delays. My only complaint is the very high fares.

On my OKA-MMY-OKA flights JTA has cut back in service to about nothing. Not a really big deal on a 45-minute flight but ANK offered more attentive FAs and offered audio entertainment. Both were extremely reliable, I haven't had any major delays with them.

I agree that it is usually difficult to understand the English spoken in Japanese flights, but I've never had problems with requests. On my last flight with ANK, I requested a newspaper in English and they started repeating announcements in English after that which I thought was VERY nice of them.



Northwest Airlines - Some People Just Know How to Fly
User currently offlineBombayhog From United States of America, joined May 2001, 557 posts, RR: 0
Reply 9, posted (10 years 11 months 18 hours ago) and read 1786 times:

Swissgabe, what was C like on NRT-PEK? How was legroom, entertainment etc?



User currently offlineJAL From Canada, joined Apr 2000, 5083 posts, RR: 8
Reply 10, posted (10 years 11 months 18 hours ago) and read 1774 times:

They're both excellent but go with JAL!


Work Hard But Play Harder
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