Ual747 From , joined Dec 1969, posts, RR: Reply 1, posted (10 years 3 months 6 days 5 hours ago) and read 1616 times:
First of all, if you want to know who has the best service, it's going to be purely opinion. So, here is MY opinion:
With BA, you get a more conservative approach to cabin service. For me, flying with BA was like flying with the Queen. Very professional, proper, and truly international. Service was just as good as VS, but presented in a more formal fashion.
With Virgin, I thought the airline and service was more "hip and swanky" when compared to it's rival. Not the "Old English" that you get on BA. However, the service is still very excellent. I think Virgin caters to a younger crowd of pop-culture rather than the older seasoned traveller, but it gets business for both.
So, it really depends on what you want as far as experience. Hip or Proper. While that's somewhat of an exaggeration for both airlines, it also kind of fits.
Ual747 From , joined Dec 1969, posts, RR: Reply 3, posted (10 years 3 months 6 days 5 hours ago) and read 1589 times:
I also think BA is superior to Virgin if you are on extremely long flights or two longhaul flights with a connection at LHR. Virgin to me would be a tad much. Plus, BA's route structure is far more intricate when compared to VS. Less connections, more flight times.
Ual747 From , joined Dec 1969, posts, RR: Reply 5, posted (10 years 3 months 6 days 4 hours ago) and read 1529 times:
From BA's website:
With your own personal in-flight entertainment system, you can sit back and enjoy an extensive choice of on screen entertainment, interactive games* and CD-quality audio.
*Available on most aircraft.
Work and stay in touch*
With in-seat lap top connection and telephone, Club World has all the facilities you need to catch up on work and stay in touch with colleagues, friends and family throughout your journey.
Ual747 From , joined Dec 1969, posts, RR: Reply 7, posted (10 years 3 months 6 days 2 hours ago) and read 1439 times:
I will give Virgin this:
The flight attendants for the most part are younger and more attractive. Not to mention Virgin's uniforms are much more attractive to the eye than the ones of British Airways.
The quality of IFE on Virgin depends on which aircraft you get. Last time on Virgin I was on G-VHOT, a 744 on both JFK-LHR and LHR-JFK. It had one of the smallest screens I've seen for PTV's. While I understand that most other aircraft have better IFE, there's still a chance you'll get the old IFE, unless VS has upgraded these planes.
A330Fan1 From United States of America, joined Jul 2003, 856 posts, RR: 11 Reply 8, posted (10 years 3 months 6 days 2 hours ago) and read 1408 times:
I've only taken British Airways before from LAX - Europe and back. I found the service in economy class to be very good. The food was good, movies were funny and entertaining, and the ambiance was comfortable. However, BA does tend to lose baggage...
Shamrock_747 From , joined Dec 1969, posts, RR: Reply 9, posted (10 years 3 months 5 days 13 hours ago) and read 1299 times:
If you're flying in Business Class I recommend BA. I flew JFK-LHR in Club World last month and I was impressed with the service - the cabin crew were very professional but also friendly. The Club seat/bed is comfortable and spacious. The new Virgin Upper Class Suite looks even better, but at the moment I think it's just the one aircraft fitted with the suites so you'd probably get the older J2000 seats.