Singapore_Air From United Kingdom, joined Nov 2000, 13752 posts, RR: 18 Posted (11 years 9 months 4 weeks 1 day 5 hours ago) and read 2676 times:
Singapore Airlines Limited SQ0222 was forced by order of a Family Court Judge to land in Darwin - grossly inconveniencing 370 passengers and numerous crew members, and costing the Airline thousands of Australian Dollars - to stop a 3 year old child being smuggled out of the country after being cleared by Australian immigration.
The judge ordered the MEGATOP to land at 1930 Northern Territories time. Neither of the boy's parents travelled.
"Singapore Airlines deeply regrets the inconvenience caused with a court order. These types of cases pose serious difficulties for airlines, and incur substantial costs and inconvenience, particularly for customers connecting onward. But the protection of the child involved is of paramount. In the case of customers whose travel arrangements are disrupted, Singapore Airlines will seek to re-accommodate them on the next available flight and will meet their disruption costs," said Stephen Forshaw - public relations manager South West Pacific.
The flight departed SYD six minutes late at 1556. It arrived at DRW at 2012 and departed at 2112. The flight arrived in Singapore 1 hour and 54 minutes late. It is unknown if the Airline will attempt to recover the cost of this incident.
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Ntspelich From United States of America, joined Aug 2003, 764 posts, RR: 0
Reply 1, posted (11 years 9 months 4 weeks 1 day 5 hours ago) and read 2639 times:
grossly inconveniencing 370 passengers and numerous crew members
Who cares? Yes, sorry people didn't get where they had to be when they wanted to be there, but I think that a slight time delay is kind of outweighed by a child being unlawfully taken out of the country.
United 717 heavy, you're facing the wrong way. Any chance you can powerback to get off of my deice pad?
Standby87 From Switzerland, joined Jul 2001, 536 posts, RR: 3
Reply 6, posted (11 years 9 months 4 weeks 3 hours ago) and read 2422 times:
These things happen all the time - mothers give birth, pax get sick. An ex-BA friend had his life saved when his JFK-LHR flight diverted for him into Boston as he'd suffered a heart scare. He recovered and BA didn't deduct the costs of the diversion from his salary
On a techy note, I'm wondering how the SQ crew do a loadsheet out of Darwin? They don't fly there. Maybe Loadcontroller was on board?! Anyone at SQ care to say?
Ex_SQer From United States of America, joined Apr 2002, 1436 posts, RR: 5
Reply 9, posted (11 years 9 months 4 weeks 1 hour ago) and read 2285 times:
It depends on the pilots. Some are fine with doing manual loadsheets. Some aren't. We once had a diversion to an offline airport and the captain opted to call the nearest station - MINE - to get a computerised loadsheet and flight plan done and faxed over.