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USAirways Hatred Rekindled  
User currently offlineMicstatic From United States of America, joined Jul 2001, 780 posts, RR: 1
Posted (11 years 1 week 2 days 5 hours ago) and read 2945 times:

Well, I've been lucky enough to have the priviledge of avoiding USAirways for the last 3 years. However they significantly undercut Delta for Thanksgiving and Xmas out of ATL to BDL. Does anybody else have problems with their website? They are the only airline I know of that does not display your upcoming itineraries when you log into the frequent flyer profile. Further I called the 800 number, and they can't even tell me when my flights are? I suppose it is hard to manage finances and planning for an airline, when they cannot even tell you when your flight is

dg


S340,DH8,AT7,CR2/7,E135/45/170/190,319,320,717,732,733,734,735,737,738,744,752,762,763,764,772,M80,M90
36 replies: All unread, showing first 25:
 
User currently offlineGSPSPOT From United States of America, joined Sep 2003, 3051 posts, RR: 2
Reply 1, posted (11 years 1 week 2 days 5 hours ago) and read 2925 times:

Never had any problems with the site, but then I'm not much of a power-user.... But, seems pretty user-friendly when looking up flights/fares, etc..


Finally made it to an airline mecca!
User currently offlineBoingGoingGone From , joined Dec 1969, posts, RR:
Reply 2, posted (11 years 1 week 2 days 5 hours ago) and read 2904 times:

I once got on a USAir 737 that smelled like a urinal. Says a lot for the company. Some company's no matter how hard they try can never change.

User currently offlineHaveric From United States of America, joined Jan 2001, 1247 posts, RR: 4
Reply 3, posted (11 years 1 week 2 days 5 hours ago) and read 2904 times:

ummm.. alll you have to do is click on "existing reservations" and enter your password....



User currently offlineMicstatic From United States of America, joined Jul 2001, 780 posts, RR: 1
Reply 4, posted (11 years 1 week 2 days 5 hours ago) and read 2885 times:

Haveric,
That's all been tried. It's whole database management is the problem. Too complex to go into here. Furthermore, $100 to change a flight. They should look at what the other majors are charging



S340,DH8,AT7,CR2/7,E135/45/170/190,319,320,717,732,733,734,735,737,738,744,752,762,763,764,772,M80,M90
User currently offlineBCAInfoSys From , joined Dec 1969, posts, RR:
Reply 5, posted (11 years 1 week 2 days 5 hours ago) and read 2821 times:

Micstatic, it seems like you're out to hate US Airways no matter what they do. And in regards to "what the other majors are charging", I can tell you that a $100 change fee is pretty run of the mill. That's a pretty standard change fee.

I for one have only flown US Airways once, but had a GREAT experience with them. Would fly them again in a heartbeat if I got a chance.


User currently offlineSWA TPA From United States of America, joined Aug 2001, 1559 posts, RR: 34
Reply 6, posted (11 years 1 week 2 days 4 hours ago) and read 2756 times:

Honestly, I fly on US Airways all the time TPA-CLT-CHS and back, and have nothing but good experiences with them  Smile

I flew them 5 round trips TPA-CLT-CAE and TPA-CLT-CHS
just during the month of July alone. Everything was ontime, planes were all clean (and smelled fresh  Big grin )
crew was pleasant. A couple time from CLT-TPA I flew on the A-320 Shuttle. Very nice, roomy and comfortable.

Hope you have a better experience with them in the future!



I believe I can fly.....
User currently offlineJcooke From United States of America, joined Aug 2003, 81 posts, RR: 2
Reply 7, posted (11 years 1 week 2 days 4 hours ago) and read 2740 times:

I can't say that I agree with the hatred...

usairways.com is pretty easy to navigate, and i've been able to find my previous reservations as well using the "existing reservations" feature. I'm a big fan of their flexible search option allowing you to put in city pairs and then choosing the fare classes, dates, and then schedules. The only thing that I dislike about their website is that you cannot enter more than 4 segments when pricing an itinerary.

I've never had any problems with their flights themselves. It's always been a good experience flying with them; so much that I'm about to get preferred status solely on leisure flights as of next weekend.

-JC


User currently offlineAirT85 From , joined Dec 1969, posts, RR:
Reply 8, posted (11 years 1 week 2 days 4 hours ago) and read 2706 times:

Personally, I have had nothing but good service on my USAirways flights. Living in Philadelphia, I fly either Delta or USAirways (I nonrev on DL) and find that both airlines have great domestic service. I've never had a problem with service on either carrier that couldn't be expected (nobody is perfect). Now if only Delta would stop sending those MD-88s up here...those US A-320s are so much nicer!

User currently offlineMicstatic From United States of America, joined Jul 2001, 780 posts, RR: 1
Reply 9, posted (11 years 1 week 2 days 4 hours ago) and read 2677 times:

Hatred might be a strong word. But I'll tell you it wouldn't take me 2 hours to find out my flight if I was dealing with Delta, NW, or CO. USAirways has come along way, but there is no way that I can put there reservations system on par with the other majors.


S340,DH8,AT7,CR2/7,E135/45/170/190,319,320,717,732,733,734,735,737,738,744,752,762,763,764,772,M80,M90
User currently offlineClrd2go From United States of America, joined Feb 2003, 1000 posts, RR: 0
Reply 10, posted (11 years 1 week 2 days 4 hours ago) and read 2668 times:


USAirways is my 1st choice when travelling..never had a problem with them



Jim



What a long strange trip it's been
User currently offlineCanyonBlue From , joined Dec 1969, posts, RR:
Reply 11, posted (11 years 1 week 2 days 4 hours ago) and read 2653 times:

I've had my problems with USAir, but nothing that can't be forgiven. I must agree however, that the USAir website is brutal. It needs to be changed soon.

User currently offlineL1011Fan From United States of America, joined May 2003, 271 posts, RR: 0
Reply 12, posted (11 years 1 week 2 days 3 hours ago) and read 2574 times:

I've been CP on USAir three yrs in a row. I love USAir and very rarely have problems with them.

User currently offlineTom in NO From United States of America, joined Nov 1999, 7194 posts, RR: 33
Reply 13, posted (11 years 1 week 2 days 3 hours ago) and read 2569 times:

Myself, along with many other ex-PSA afficionados and employees, avoid flying USAirways like the plague. Haven't flown them, don't intend to. And in no way has it affected my travel.

Tom at MSY



"The criminal ineptitude makes you furious"-Bruce Springsteen, after seeing firsthand the damage from Hurricane Katrina
User currently offlineLHMark From United States of America, joined Jan 2000, 7255 posts, RR: 46
Reply 14, posted (11 years 1 week 2 days 2 hours ago) and read 2486 times:

US Airways' coach-class intercontinental service pales in comparison to that of United. At least when one flies those ex-Piedmont 762s.


"Sympathy is something that shouldn't be bestowed on the Yankees. Apparently it angers them." - Bob Feller
User currently offlineSHUPirate1 From United States of America, joined Sep 2003, 3670 posts, RR: 17
Reply 15, posted (11 years 1 week 2 days 1 hour ago) and read 2411 times:

I regularly fly US Airways, and I never have had a problem with them. The only small issue was one time flying from MCO to PHL on business (coach class though), I was supposed to take a 9:00 (or so) flight, cleared standby on a 6:00 flight (before they charged for standby), and we got on the plane, and then the 6:00 flight was cancelled (mechanical, so this was a Rule 240 situation)...they gave us meal vouchers, a calling card to call everybody, and...a seat on that later flight...in 4C as opposed to 22C where I was on the earlier flight...not bad, huh?


Burma's constitutional referendum options: A. Yes, B. Go to Insein Prison!
User currently offlineMicstatic From United States of America, joined Jul 2001, 780 posts, RR: 1
Reply 16, posted (11 years 1 week 2 days ago) and read 2270 times:

I'll throw another brick on the pile. You can't change your seat selection online.


S340,DH8,AT7,CR2/7,E135/45/170/190,319,320,717,732,733,734,735,737,738,744,752,762,763,764,772,M80,M90
User currently offlineNorthwestair From Poland, joined Jul 2001, 648 posts, RR: 5
Reply 17, posted (11 years 1 week 2 days ago) and read 2234 times:

Hey MICSTATIC, why are you flying US Air it sounds like they can't do anything that will make you happy. Oh ya I know we charge a $100.00 Change fee, so you better not change your $99.00 r/t tkt. I like US Air I fly them when I'm on the East Coast never had any major problems with them.


I don't care who you fly just as long as you fly
User currently offlinePVD757 From United States of America, joined Aug 2003, 3414 posts, RR: 16
Reply 18, posted (11 years 1 week 1 day 23 hours ago) and read 2157 times:

I have always had problem observing their work rules on the ramp at PVD. If you saw what I was looking at, you wouldn't be surprised that they were in bankruptcy to "fix" these. As far as flying on them, I haven't flown on them for 5 years since they shoved me on that deathtrap DC-9 when the 737 broke down.

User currently offlineMicstatic From United States of America, joined Jul 2001, 780 posts, RR: 1
Reply 19, posted (11 years 1 week 1 day 23 hours ago) and read 2094 times:

Hey Northwestair,

I know you naturally on the defensive since your loyalty is to your employee. But I'm stating simple facts. And the trip was 200 r/t fyi.



S340,DH8,AT7,CR2/7,E135/45/170/190,319,320,717,732,733,734,735,737,738,744,752,762,763,764,772,M80,M90
User currently offlineBa319-131 From United Kingdom, joined Jan 2001, 8552 posts, RR: 55
Reply 20, posted (11 years 1 week 1 day 22 hours ago) and read 2026 times:
Support Airliners.net - become a First Class Member!

The last 4 US flight's i've had have all been great,i'm just sad my next trip to ATL is with AA,still for less than 200GBP and 2 F-100 flight's,guess I can't complain too much!

Rgds

Mark



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineGoingboeing From United States of America, joined Dec 1999, 4875 posts, RR: 16
Reply 21, posted (11 years 1 week 1 day 21 hours ago) and read 1986 times:

US has always been pretty good for me, and routing through CLT I have encountered among the friendliest airline employees anywhere. Their website did suck, but it looks like they at least fixed the problems with using the "back" button on a browser.

User currently offlineNorthwestair From Poland, joined Jul 2001, 648 posts, RR: 5
Reply 22, posted (11 years 1 week 1 day 20 hours ago) and read 1901 times:

hey micstatic, I think you mean employer and I don't work for US Air. I just don't bitch about about every little detail that goes wrong. If I get from point A to Point B safe and quick I'm happy


I don't care who you fly just as long as you fly
User currently offlineDeltAirlines From United States of America, joined May 1999, 8903 posts, RR: 12
Reply 23, posted (11 years 1 week 1 day 19 hours ago) and read 1852 times:

US Airways has treated me well in the recent past, and I am now starting to make US my preferred airline. Whatever the cabin I am flying in, I have been treated with respect and very attentive service. Their prices are pretty good, and their FF program is pretty good, especially with the segments still being around (Delta got rid of that, unfortunately).

Jeff


User currently offlineN766UA From United States of America, joined Jul 1999, 8294 posts, RR: 23
Reply 24, posted (11 years 1 week 1 day 19 hours ago) and read 1829 times:

My only experiance with USAir involved being 18 hours late.....

I don't hate 'em, though, as that was about 4 years ago. Also, it wasn't really their fault.



This Website Censors Me
25 Gigneil : urthermore, $100 to change a flight. Standard on all majors. And as to not being able to find reservations, I think that may just be your internet sav
26 AA737-823 : This is where the freedom of choice comes in. If you don't like USAirways, then cough up the dough and fly on someone else. That's why we live in Amer
27 Startvalve : People people people.. Didn't you hear.. They officially changed the name of the airline from US Airways to a more accurate USeless Airways.. The new
28 Midway2airtran : One thing...They screwed Piedmont! Dam'n I wish that didn't happen!
29 Tekelberry : Micstatic, There's nothing wrong with their res system. Airlines don't have their own unique reservation system. SABRE is used by many worldwide airli
30 Alpha 1 : It proves once again that Americans are driven by one thing when they choose carriers-price, price, price.
31 MSYtristar : US Airways has always exceeded my expectations in regards to service, cleanliness of aircraft, comfort, etc. Besides the numerous flights between PVD
32 Post contains images AIR757200 : My brother recently flew US Airways and US Airways Express DTW-PHL-LGA-PIT-DTW and he said the trip overall was alright (little delayed for LGA ATC),
33 Iflewrepublic : Just wanted to say...that I couldn't agree with you more. Iflewrepublic.
34 Micstatic : Northwestair, Some people expect more than just a simple ride from A to B. With the amount that I fly, I really appreciate the perks provided by Delta
35 Flyboyaz : I've had decent experiences on them...though it was back in the late 80's early 90's. I found their staff to be rather rude...and back when I flew, th
36 Startvalve : Its more than just expecting more than a ride from point A to point B.. You do not hear people on Southwest bitching there was no meal. It is about gi
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