Micstatic From United States of America, joined Jul 2001, 790 posts, RR: 1 Posted (11 years 7 months 6 days 15 hours ago) and read 2987 times:
Well, I've been lucky enough to have the priviledge of avoiding USAirways for the last 3 years. However they significantly undercut Delta for Thanksgiving and Xmas out of ATL to BDL. Does anybody else have problems with their website? They are the only airline I know of that does not display your upcoming itineraries when you log into the frequent flyer profile. Further I called the 800 number, and they can't even tell me when my flights are? I suppose it is hard to manage finances and planning for an airline, when they cannot even tell you when your flight is
BCAInfoSys From , joined Dec 1969, posts, RR:
Reply 5, posted (11 years 7 months 6 days 14 hours ago) and read 2863 times:
Micstatic, it seems like you're out to hate US Airways no matter what they do. And in regards to "what the other majors are charging", I can tell you that a $100 change fee is pretty run of the mill. That's a pretty standard change fee.
I for one have only flown US Airways once, but had a GREAT experience with them. Would fly them again in a heartbeat if I got a chance.
SWA TPA From United States of America, joined Aug 2001, 1560 posts, RR: 33
Reply 6, posted (11 years 7 months 6 days 14 hours ago) and read 2798 times:
Honestly, I fly on US Airways all the time TPA-CLT-CHS and back, and have nothing but good experiences with them
I flew them 5 round trips TPA-CLT-CAE and TPA-CLT-CHS
just during the month of July alone. Everything was ontime, planes were all clean (and smelled fresh )
crew was pleasant. A couple time from CLT-TPA I flew on the A-320 Shuttle. Very nice, roomy and comfortable.
Hope you have a better experience with them in the future!
Jcooke From United States of America, joined Aug 2003, 81 posts, RR: 2
Reply 7, posted (11 years 7 months 6 days 14 hours ago) and read 2782 times:
I can't say that I agree with the hatred...
usairways.com is pretty easy to navigate, and i've been able to find my previous reservations as well using the "existing reservations" feature. I'm a big fan of their flexible search option allowing you to put in city pairs and then choosing the fare classes, dates, and then schedules. The only thing that I dislike about their website is that you cannot enter more than 4 segments when pricing an itinerary.
I've never had any problems with their flights themselves. It's always been a good experience flying with them; so much that I'm about to get preferred status solely on leisure flights as of next weekend.
AirT85 From , joined Dec 1969, posts, RR:
Reply 8, posted (11 years 7 months 6 days 14 hours ago) and read 2748 times:
Personally, I have had nothing but good service on my USAirways flights. Living in Philadelphia, I fly either Delta or USAirways (I nonrev on DL) and find that both airlines have great domestic service. I've never had a problem with service on either carrier that couldn't be expected (nobody is perfect). Now if only Delta would stop sending those MD-88s up here...those US A-320s are so much nicer!
Micstatic From United States of America, joined Jul 2001, 790 posts, RR: 1
Reply 9, posted (11 years 7 months 6 days 14 hours ago) and read 2719 times:
Hatred might be a strong word. But I'll tell you it wouldn't take me 2 hours to find out my flight if I was dealing with Delta, NW, or CO. USAirways has come along way, but there is no way that I can put there reservations system on par with the other majors.
SHUPirate1 From United States of America, joined Sep 2003, 3670 posts, RR: 16
Reply 15, posted (11 years 7 months 6 days 11 hours ago) and read 2453 times:
I regularly fly US Airways, and I never have had a problem with them. The only small issue was one time flying from MCO to PHL on business (coach class though), I was supposed to take a 9:00 (or so) flight, cleared standby on a 6:00 flight (before they charged for standby), and we got on the plane, and then the 6:00 flight was cancelled (mechanical, so this was a Rule 240 situation)...they gave us meal vouchers, a calling card to call everybody, and...a seat on that later flight...in 4C as opposed to 22C where I was on the earlier flight...not bad, huh?
Burma's constitutional referendum options: A. Yes, B. Go to Insein Prison!
Northwestair From Poland, joined Jul 2001, 652 posts, RR: 4
Reply 17, posted (11 years 7 months 6 days 9 hours ago) and read 2276 times:
Hey MICSTATIC, why are you flying US Air it sounds like they can't do anything that will make you happy. Oh ya I know we charge a $100.00 Change fee, so you better not change your $99.00 r/t tkt. I like US Air I fly them when I'm on the East Coast never had any major problems with them.
PVD757 From United States of America, joined Aug 2003, 3440 posts, RR: 16
Reply 18, posted (11 years 7 months 6 days 9 hours ago) and read 2199 times:
I have always had problem observing their work rules on the ramp at PVD. If you saw what I was looking at, you wouldn't be surprised that they were in bankruptcy to "fix" these. As far as flying on them, I haven't flown on them for 5 years since they shoved me on that deathtrap DC-9 when the 737 broke down.
Goingboeing From United States of America, joined Dec 1999, 4875 posts, RR: 16
Reply 21, posted (11 years 7 months 6 days 7 hours ago) and read 2028 times:
US has always been pretty good for me, and routing through CLT I have encountered among the friendliest airline employees anywhere. Their website did suck, but it looks like they at least fixed the problems with using the "back" button on a browser.
DeltAirlines From United States of America, joined May 1999, 8939 posts, RR: 11
Reply 23, posted (11 years 7 months 6 days 4 hours ago) and read 1894 times:
US Airways has treated me well in the recent past, and I am now starting to make US my preferred airline. Whatever the cabin I am flying in, I have been treated with respect and very attentive service. Their prices are pretty good, and their FF program is pretty good, especially with the segments still being around (Delta got rid of that, unfortunately).