Homer71 From United States of America, joined Jul 2001, 2245 posts, RR: 14 Posted (11 years 3 weeks 6 days 21 hours ago) and read 2509 times:
I don't know if this was discussed but we're looking into a vacation next year in New Zealand. Taking CO from IAH-LAX, but don't know which airline to take to Auckland, Air New Zealand or Qantas.
Let me know your opinions on those two. Ticket prices hasn't come into play yet, so let's leave that out. Which one is more comfortable, more friendly, etc.? I don't think NZ has PTVs (in coach); I know QF has them, but I don't know if they have them on the LAX-AKL route.
Any suggestions will be appreciated.
"On spaceship earth there are no passengers...only crew."
Chgoan From United States of America, joined Aug 2003, 230 posts, RR: 0
Reply 1, posted (11 years 3 weeks 6 days 21 hours ago) and read 2465 times:
I flew NZ from LAX to SYD a few years ago and thought they were great. Comfortable seats and friendly staff....but wasn't anything overly exciting. I just wanted to fly on the beautifully painted 747-400.
I haven't flown QF, so can't compare, but if you went with NZ....it wouldn't be a mistake.
Copaair737 From , joined Dec 1969, posts, RR:
Reply 2, posted (11 years 3 weeks 6 days 21 hours ago) and read 2429 times:
Id fly NZ, I flew them once, when i went to LAX on the 744 (Palau-GUM-HNL-AKL-LAX-SFO) It was really a treat. I also think that their color scheme on the 744 is the best one flying today, well, except for maybe Air Pacific. Also, with ANZ, you can fly to the pacific islands enroute to AKL, but that is with a 763.
GSPSPOT From United States of America, joined Sep 2003, 3076 posts, RR: 2
Reply 4, posted (11 years 3 weeks 6 days 20 hours ago) and read 2400 times:
I don't know if you've looked yet, but NZ's website seems to make a big deal of their seats and service, even in Economy. I just get a good feeling about their service, current financial problems notwithstanding.
StarFlyer From Germany, joined Sep 2002, 987 posts, RR: 1
Reply 6, posted (11 years 3 weeks 6 days 20 hours ago) and read 2360 times:
Both great airlines. NZ might have the edge service and pitch wise (34"!!!). Flew both of them long haul and they are both great. I think LAX-AA), New Zealand">AKL is served by a 747-300 but that might have changed now. NZ is all 747-400.
If your an AA frequent flyer, choose QF. If UA or US, choose NZ. So it really comes down to the points... as usual!
Aussiestu From Australia, joined Mar 2001, 780 posts, RR: 1
Reply 8, posted (11 years 3 weeks 6 days 20 hours ago) and read 2349 times:
Always choose NZ over QF to New Zealand. Its the national carrier so hey have to offer more, and the service is THE best in the world. The crew are fantastic and its so easy, the pitch in economy is brill for the long flight and they certainly know how to look after their passengers. If flying business class then its great. Flown this cabin many many times and its the greatest. May not be flying beds......but the service and crew just make you forget all that. Have to say the only arguement i have ever had with NZ has been the RUDE american passengers but NZ is not responsible for that. Happy flying!
FlyeRAU From Australia, joined May 2008, 1 posts, RR: 0
Reply 9, posted (11 years 3 weeks 6 days 20 hours ago) and read 2343 times:
You can also earn Dividend Miles on Qantas. I flew LAX-AKL this past summer and the ride down is a torture chamber. Our flight was oversold; every single seat on this 12-hour ride was taken. The pitch on QF is miserable especially in several seats where the IFE equipment is stored. However, coming home SYD-LAX I had the opposite impression of Qantas...we were assigned the bulkhead and the whole attitude changed. With six feet of legroom, any seat excluding a park bench will seem comfortable. The food no matter where you are is very good; if they don't do any cutbacks, you will receive both a hot dinner and breakfast in both directions and a small snack bag a couple hours into the flight. No matter which airline you choose, it's going to be a long flight!
I wouldn't miss visiting SYD - it's so close to AKL yet a long way from the US!
Parisien From France, joined Dec 2000, 823 posts, RR: 1
Reply 10, posted (11 years 3 weeks 6 days 19 hours ago) and read 2319 times:
I would choose Air NZ for more space and comfort and also for their great service ! Very friendly crew and I still remember fondly the flight with air NZ crossing the pacific. True, no PTV, but for a long flight, space is more important for me. I flew Qantas too, not bad, but still I would choose NZ.
Pilottim747 From United States of America, joined Jul 2001, 1607 posts, RR: 5
Reply 11, posted (11 years 3 weeks 6 days 19 hours ago) and read 2316 times:
I'd go with what pretty much everyone else has said, fly NZ. The two reasons that Air New Zealand is my favorite airline is that their airplanes are very comfortable and they have great service. For a guy that's 6' 3" I absolutely love the extra 2" of legroom (seat pitch of 34") compared to QF. Two inches doesn't sound like much but it's an incredible improvement, especially on a long flight. The other reason to fly NZ is I think they have some of the best service around. Their flight attendants are very friendly and helpful, plus the food is quite good.
The reason you would choose QF is that they have the PTVs. It depends on how important this feature is to you. I absolutely love PTVs but I still like NZ flights better (just more comfortable). Don't get my wrong, however, QF service is still better than average I feel.
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Bigfella100 From New Zealand, joined Jun 2003, 1 posts, RR: 0
Reply 14, posted (11 years 3 weeks 6 days 16 hours ago) and read 2212 times:
Hmmm, very close call. I have flown both Qantas and Air NZ on long flights. The food in economy class is surprisingly good and the service is even better. Most Qantas flights from Australia to the US have PTVs. Getting one of these flights coming from LAX to ALK then onto Australia at the crack of dawn is a real bonus when flying the Tasman - just time for one good movie.
I did not notice the extra leg room in economy on Air NZ - and I am 6'4".
In comes down to cost and whether you want a TV in front of you or a good book. I go for Qantas, though being an Aussie living in NZ does influence my decision.
Pilot727aa From United States of America, joined Jul 2003, 136 posts, RR: 0
Reply 16, posted (11 years 3 weeks 6 days 13 hours ago) and read 2151 times:
I flew NZ the summer before last. The seats were great with the footrests, and the food was good as well. The crew was very nice although they looked pretty funny in their teal green uniforms. The in-flight entertainment was not all that great though, it was not bad on the way to SYD, because everyone was sleeping. On the way back though the entertainment was not cool....Just cause I couldn't sleep and didn't want to watch "I am Sam" for the third time.
-hope that helps - Brady
USAFHummer From United States of America, joined May 2000, 10685 posts, RR: 52
Reply 19, posted (11 years 3 weeks 6 days 10 hours ago) and read 2080 times:
I took NZ LAX-SYD-LAX a few years ago...phenomenal...the 34" pitch feels like a first class seat on a US domestic carrier...the footrests are great, as are the winged headrests...true, there are no PTV's, but youll probably end up sleeping for a good portion of the flight...crew was very friendly on both ends, food was decent...cant go wrong with NZ...I havent taken QF longhaul yet but may within the next 9 months...it would be an interesting comparison...
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QANTAS747-438 From United States of America, joined Jan 2001, 1969 posts, RR: 2
Reply 20, posted (11 years 3 weeks 6 days 10 hours ago) and read 2074 times:
I took Air New Zealand LAX-SYD-LAX and it was a great flight. At the time, it was ANZ's least profitable route, so I think that affected the ammenities, but it was a good flight.
The seats didn't seem to different to me over any other aircraft. But the winged headrests were just what I needed for a 15hr flight. They were perfect in proping my head up when I wanted to get some sleep. And when my neck hurt from tilting it for sleep, I put the winged headrest at its max so that they held my head up straight. Great!
ANZ was pretty good overall. I'm a big fan of taking the country's airline when flying to a particular country (BA to UK, QF to Australia, NZ to NZ!). I took ANZ to Sydney because of incredible airfare.
My posts/replies are strictly my opinion and not that of any company, organization, or Southwest Airlines.
V2fix From New Zealand, joined Mar 2003, 368 posts, RR: 3
Reply 21, posted (11 years 3 weeks 6 days 8 hours ago) and read 2013 times:
Air New Zealand for my vote :
1. Overnight flight - I want space and Air NZ give you a better seat with more legroom.
2. Food - Alsways better on Air New Zealand (check out the SteinLager)
3. Service - Cabin crew are just the best. Seriously.
4. A Seriously Cool Livery.
But I will come clean, I am more that slighlty biased against Qantas after a set of trips on them 2 years ago (LHR-SIN - LHR (3 times) and short haul to Bali). Uncomfortable seats with no legroom. Average food. And flight attendants who collectively gave the impression that really didn't like their jobs.
QANTASpower From Australia, joined Aug 2002, 516 posts, RR: 7
Reply 22, posted (11 years 3 weeks 6 days 6 hours ago) and read 1993 times:
Go with Qantas. You will get PTV's, new interiors, and other extras like a snack pack etc etc .... have a look at the QF website. ANZ is in serious need of a major update to their long haul product. As for service ... Australians can be nice people as well you know.
PTV's may not be important on the night flight to Auckland but they will be eppreciated on the flight back to LAX.
FlyerAU .... I think OEB was the last of the 744's to be updated. I am pretty ure all 30 x 744's have PTV's now. Only 744's operate to LAX.