AIR MALTA From Malta, joined Sep 2001, 2363 posts, RR: 1 Posted (9 years 7 months 3 weeks 1 day 21 hours ago) and read 4411 times:
I'm taking Air France from Tunis to Berlin and back via Paris CDG and I'm wondering what the service is like?
My mother took AF a month ago to Paris and said that the service was awful and that the new Terminal 2F. They even managed to lose her luggage on both ways...
So I'm not that excited to fly them but my company managed to put me in Business on the way out , so how's the service in Economy and Business.
The equipment will be an A320 and B735. Do the A320 have AirShow??? I can imagine that B735 don't...
Ams From United States of America, joined Aug 2003, 1689 posts, RR: 12 Reply 1, posted (9 years 7 months 3 weeks 1 day 21 hours ago) and read 4310 times:
I flew several time on AF A320's, B733 aircraft, and have to say that the Economy class service is ok. Most cabins have bright blue seats in Tempo class and the food is ok.
I have to say that the wines are verry good!
As far as CDG 2 terminals, you may be involved in long walks to other terminals within the 2 concourse, but defenetly better than the old and outdated terminal 1 at CDG
Going64 From Netherlands, joined Oct 2002, 329 posts, RR: 0 Reply 2, posted (9 years 7 months 3 weeks 1 day 20 hours ago) and read 4264 times:
Just returned 4 hours ago from an Air France trip. Nice interior, friendly crew en good-looking aircraft. Flying both ways with an Airbus (321 and 319) and my only disappointment was the fact that they do not have screens installed. So the safety instruction is a live demo. But to be honest, who's paying attention anyway.
So don't expect problems and enjoy your trip. And indeed please try to avoid terminal 1.
Joleb From Belgium, joined Oct 2003, 290 posts, RR: 0 Reply 4, posted (9 years 7 months 3 weeks 1 day 20 hours ago) and read 4239 times:
AIr France is the biggest crap ever.
1) maintenance on their planes is the worst (not surprisingly that one of their concordes crashed!)
2)short haul no difference between eco and business > seats are the same
really stupid and no leather seats
3) they lost my luggage 8 out of ten times so please carry on!!!
Cfalk From , joined Dec 1969, posts, RR: Reply 5, posted (9 years 7 months 3 weeks 1 day 20 hours ago) and read 4222 times:
I used to call them Aeroflot - Western Style. Surly service (you'd think that the flight attendants might get into the mood to go on strike at any time DURING the flight), crappy food. And this was in Business Class (all intra-European and North Africa).
I made it a point never to fly them again, and I haven't, ever since I moved away from Paris in 1997. Have they improved since? I have no idea. They certainly could not get any worse.
DoorsToManual From , joined Dec 1969, posts, RR: Reply 6, posted (9 years 7 months 3 weeks 1 day 19 hours ago) and read 4206 times:
The service will depend on where the FAs are in their menstrual cycle....male FAs are equally unpredictable....
On a more serious note, I have flown them once to EZE (777) and thought the service was absolutely fine - good staff, good food & good IFE...so based on those two flights, I can recommend them without hesitation.
Sabena332 From , joined Dec 1969, posts, RR: Reply 7, posted (9 years 7 months 3 weeks 1 day 19 hours ago) and read 4197 times:
AIr France is the biggest crap ever.
1) maintenance on their planes is the worst (not surprisingly that one of their concordes crashed!)
2)short haul no difference between eco and business > seats are the same
really stupid and no leather seats
3) they lost my luggage 8 out of ten times so please carry on!!!
1) This is one of the most ridiculous statements I ever read here on the forums, AF's Concorde crashed because a Continental DC-10 lost some piece of metal on the very same runway before the Concorde took off, the Concorde rolled over it and it destroyed a part of the wing where the fuel tank is located.
2) Do you know any other European airline which has other seats in Business Class than in Economy Class? If you fly in Business Class on AF the middle seat gets blocked, there is only a window and an aisle seat, in Economy Class there is also the middle seat.
3) Luggage gets lost at an airport, not at an airline, blame your arrival or departure airport. And as you wrote, there is still the possibility to use carry-on luggage.
In my opinion is AF a very fine airline, I flew many times on them (long haul, short haul, in Economy and in Business Class and they never disappointed me.
Manu35 From France, joined Aug 2000, 15 posts, RR: 0 Reply 8, posted (9 years 7 months 3 weeks 1 day 19 hours ago) and read 4178 times:
Thanks Cfalk for giving your opinion about things that took place more than half a decade ago.
AF has improved a lot since then, and i think your point of wiew, just like UAL747 are nothing but seldom facts...
WGW2707 From United States of America, joined Aug 2003, 1197 posts, RR: 38 Reply 9, posted (9 years 7 months 3 weeks 1 day 19 hours ago) and read 4156 times:
I flew with Air France from EWR to CDG Terminal 2 in 2000, in Economy Class, on my first trip to Europe. I enjoyed it. The service was fantastic, the food was excellent, and they provided all of the passengers with a kit in a ziplock bag consisting of headphones, an eyecover, socks, and other amenities-now most airlines only do this in Business and First class. The flight was my first aboard a 747, in this case a venerable 747-200. My only regrets about the flight was the annoying city planner from Florida sitting next to me, who got himself drunk on red wine, and the drafts blowing on me throughout the flight, which caused me to have a recurrent cold throughout my trip in Europe.
I had heard that Air France does not properly clean the exterior of their aircraft, and on my last trip to ORD I saw a rather filthy AF jet at the International Terminal. It was rather grimy. However, rest assured, the interior will be clean. My only hope is that now AF is taking over KLM, the beautiful blue jets of the latter airline will not start showing up covered with filth.
An ideal motto for AF would be: "Air France: Great Service, Dirty Planes"
Cfalk From , joined Dec 1969, posts, RR: Reply 10, posted (9 years 7 months 3 weeks 1 day 19 hours ago) and read 4138 times:
Sabena332,
AF's Concorde crashed because a Continental DC-10 lost some piece of metal on the very same runway before the Concorde took off
The fact of the matter is that if any other plane than Concorde had run over that strip, it would not have crashed. It was a well-known weakness of Concorde that it was extremely vulnerable to wing/fuel tank damage due to debris or tire rupture - inevitably due to the shape of the airplane. Concordes have been damaged dozens of times because of it.
In addition the high speeds required at takeoff and landing were hell on tires. British Airways realized this was more serious than Air France, and as I recall, refused to retread the tires in order to reuse them and save a little money. Air France allowed the use of retreads. The tires that blew out in the CDG tragedy were retreads. Would the tires have blown if they were new? I don't know.
Do you know any other European airline which has other seats in Business Class than in Economy Class?
I've been in some very comfortable SAS and KLM 5-across 737 business class seating, as opposed to 6-across in the back. Even Swiss has 5-across in business on A320s (although they are not as comfortable).
Sabena332 From , joined Dec 1969, posts, RR: Reply 11, posted (9 years 7 months 3 weeks 1 day 19 hours ago) and read 4114 times:
The fact of the matter is that if any other plane than Concorde had run over that strip, it would not have crashed. It was a well-known weakness of Concorde that it was extremely vulnerable to wing/fuel tank damage due to debris or tire rupture - inevitably due to the shape of the airplane. Concordes have been damaged dozens of times because of it.
It was a Concorde problem in general, you can't say that AF's maintenance is bad.
I've been in some very comfortable SAS and KLM 5-across 737 business class seating, as opposed to 6-across in the back. Even Swiss has 5-across in business on A320s (although they are not as comfortable).
It is true that some European airlines have 2-3 seating in Business and 3-3 seating in Economy Class on short haul planes but the seats are still the same as I wrote in my reply above. By the way, now I remember that AZ has different seats in Business than in Economy Class, very comfortable.
AIR MALTA From Malta, joined Sep 2001, 2363 posts, RR: 1 Reply 13, posted (9 years 7 months 3 weeks 1 day 17 hours ago) and read 4037 times:
Thanks guys for the replies...
I'm a little bit surprises they don't have screens on Airbuses... I got used to follow the progression of the flight whenever I flew an Airbus. That is very disappointing.
Joleb From Belgium, joined Oct 2003, 290 posts, RR: 0 Reply 14, posted (9 years 7 months 3 weeks 1 day 17 hours ago) and read 4015 times:
Sabena 332
1) This is one of the most ridiculous statements I ever read here on the forums, AF's Concorde crashed because a Continental DC-10 lost some piece of metal on the very same runway before the Concorde took off, the Concorde rolled over it and it destroyed a part of the wing where the fuel tank is located.
2) Do you know any other European airline which has other seats in Business Class than in Economy Class? If you fly in Business Class on AF the middle seat gets blocked, there is only a window and an aisle seat, in Economy Class there is also the middle seat.
3) Luggage gets lost at an airport, not at an airline, blame your arrival or departure airport. And as you wrote, there is still the possibility to use carry-on luggage.
In my opinion is AF a very fine airline, I flew many times on them (long haul, short haul, in Economy and in Business Class and they never disappointed me.
Patrick
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
AF is always cheap on something. from my source inside AF it was due to bad maintenance of the tires and the aircraft. as i have flown concorde 6 times and BA 10 times i know that AF is a very bad airline in comparaison to BA for maintenance. their concordes where always badly kept,even their 777 are(my seat in c class had wires cut from the lamp and when i sat in the chair i got electrocuted ... MAINTENANCE??? doesnt exist at AF
as a matter of fact i do know an airline who has 2X2
luggage gets lost at an airport where AF is responsable for it!!! THEY SUCK AT IT BELIEVE ME!!!
WHY DO YOU THINK THEY SLIPPED IN RANKING ON AIRLINEQUALITY.com???
BECAUSE THEY GET WORSE EVERY TIME!
AF Cabin Crew From French Polynesia, joined Sep 1999, 1036 posts, RR: 38 Reply 16, posted (9 years 7 months 3 weeks 1 day 15 hours ago) and read 3947 times:
Ia Orana Sabena332,
Well !!! Isn't it interesting that this guy, in the 16 to 20 years of age region, is getting more and more ridiculous with his act !
Joleb, if you don't want to look like a fool quit doing some bad publicity for yourself you are only a disgrace to anyone who contribute to this forum ! Why don't you say something constructive and interesting for once !!!
Not one of your post is building towards a true conversation or instructive one ! You are making a fool of yourself ! We understand that you dislike Air France and we are sorry to see that you do not wish to give us your customship in the future ! Yet we would like to apologize to any airline you may end up with !
Also I have been flying on our 777 since they started out in our fleet and have never, ever, ever heard such stories as open cut wires in our cabins ! Never !!! which makes me think that your definitely living in wonderland where AF doesn't exist ! Wake up and smell the pot you are on !!!
To come back to your affirmation that AF's maintenance or shall I say the lack of it as it seems that you prefer to believe, to come back to it, I have to ask you why Boeing Aircraft corps awarded AF the first B777 award for best maintenance ??? why did Airlines like Virgin, Air Mauritius and others give us their maintenance business when we know crap ??? And finaly why is Air France Industrie The world's No2 maintenance company behind LH ???
Answer these questions first and then we will see for the rest !!!
Atwingo From United States of America, joined Jul 2001, 158 posts, RR: 0 Reply 17, posted (9 years 7 months 3 weeks 1 day 13 hours ago) and read 3881 times:
AF is one of the best airlines around. They have always been a prestigous airline, and they will remain that way for a long time to come.
JU101 From Canada, joined Mar 2001, 832 posts, RR: 4 Reply 18, posted (9 years 7 months 3 weeks 1 day 13 hours ago) and read 3871 times:
I flew with Air France on its trans-Atlantic routes before, i found their flights were pleasant. There were two things that i did not enjoy about the airline. Air France is well known for its delays, and secondly, its magazines are really boring.
I once had the misfortune of being delayed six hours, waiting for my flight to Montreal. One is acceptable, but six is really awful. During my wait, i noticed significant delays for other destinations too. I could confirm that the cause for delay was not related to any strike no weather problem.
Their fleet is really admirable though. Can't complain.
Airfrancejfk From United States of America, joined Jan 2002, 474 posts, RR: 0 Reply 19, posted (9 years 7 months 3 weeks 1 day 12 hours ago) and read 3858 times:
Ok, so I work for AF, and I've seen the good and the not so good, but overall, my experiences of flying with them have been fairly smooth.
Travelling transatlantic in business or economy/tempo is definately one of their strong points. The food is great and the open bar in the back of the aircraft is definately a plus and a first for me. The inflight entertainment, while not as much as I've seen on say VS, is still pretty good, and will keep you busy for a least 2 hours of flight. Seats are average and the FA's are ok.
However, I flew extensively with them within Europe and North Africa and I have to say the service was exceptional. I remember transferring from Amsterdam to Casablanca via Paris with less than 30 mins and both of my bags made it. Matter of fact, I had another connection of about 35 mins from Casablanca to Athens also via Paris and got my bags without a problem. The food on the Paris/Casablanca and Paris/Athens route was truly amazing, very large entree, great wine, and the FA's were constantly coming around with coffee and bread so that was a plus. Also, all the flights were on time.
I speak to alot of the passengers who choose AF every year and they all seem to find the same strong points, so hey, what have you got to lose.
61083 From Belgium, joined Sep 2000, 5 posts, RR: 0 Reply 21, posted (9 years 7 months 3 weeks 1 day 8 hours ago) and read 3772 times:
Air Malta, AF does NOT have an inflight entertainment system on their A318/319/320/321 and B735/733 fleet.
Being an AF flight attendant, I can tell you a little bit more about the service you will receive. C-class TUN-CDG : 4 seats/row, middle seat blocked. Hot meal (1 choice), selection of different sorts of wine (red/white), magazines and as much champagne as you want!! On the CDG-TXL leg you will get a hot meal as well.
Economy class (Tempo) is another story. All depends on the date you will travel. Medium haul Economy service is going to change as from the winter season (26/10). No more hot meals in economy class, not even on the long flights operated on A320 (TLV, CMN, SVO, LED, ...). On flights less then 1h50, you might even expect in Y-class, depending on the deparure time of your flight ..... crackers and a drink.
Another new thing as from 26/10 : NO more C-class on the intra-France flights.
Vimanav From India, joined Jul 2003, 1470 posts, RR: 20 Reply 22, posted (9 years 7 months 3 weeks 1 day 6 hours ago) and read 3687 times:
Flew AF a number of times including both long haul and intra European:
> Inflight service is okay.. just as good as any of the other majors.
> Aircraft interior on the long haul in C/cl a wee bit shabby on the B763.
> Aircraft exterior could do with some washing - the white seems to go grey.
> Baggage handling - TERRRRRRRRRRIBBLE ! CDG is just the place where your bags and you go diametrically opposite ways. In four transits via CDG they lost my bags all four times. But I would like to add that they were very sweet in their response. A baby stroller I had was damaged... they immediately recompensed me the cost of the strolley (before they promptly lost it again on the next flight and this time for good!).
On the whole I like them and look forward to flying with them again whenever I have no checked in luggage (NOV03 maybe).
rgds//Vimanav
Sarfaroshi kii tamannaa ab hamaare dil mein hai, Dekhnaa hai zor kitnaa baazu-e-qaatil mein hai
Sabena 690 From , joined Dec 1969, posts, RR: Reply 23, posted (9 years 7 months 3 weeks 1 day 6 hours ago) and read 3682 times:
Joleb: I don't know what drives you, but your comments, and certainly the way you express them, are disgusting.
AF fleet is bad maintained? Are you an engineer with insight info about the maintenance process of AF flights?
Concorde: AF would take the risk to maintain them badly? You really think this? Same message for Cfalk: is BA unsafe because they don't put new tyres on their Concordes after every flight?
Joleb: claiming that AF aircrafts are bad maintained due to the Concorde crash is utter bullsh*t. Just like Patrick writes above, it was caused by a metal piece of a CO DC10.
You are from Belgium? I would actually like to know who you are, since I find your whole story over here a bit strange... Are you actif in the Belgian spottersworld?
Sabena 690 From , joined Dec 1969, posts, RR: Reply 24, posted (9 years 7 months 3 weeks 1 day 6 hours ago) and read 3663 times:
61803: that's very bad news about AF inflight service
Are they going to introduce the buy on board concept, just like Swiss? I prefer to pay for a meal instead of getting nothing!
Regards
Frederic
25 ContinentalEWR: Why does Air France have so many different wide body fleet types? They fly 747-400, 777, A340, A330 and until recently, 767-300. From a maintenance co
26 Teva: AF service is maybe not up to SQ or EK. (especially IFE, but it will change with the new seats). However, food is OK. And they can be one of the large
27 Adam T.: I flew Air France this summer, ATL-CDG-NCE, CDG-ATL. Here are my observations: Inflight service was great on the transatlantic flights. There was this
28 TriStar500: I am flying AF maybe on four to five round trips each year, chiefly on European routes and in Tempo (Economy Class). I think everyone who has flown AF
29 Fa4af: thank you TriStar500 ! you put nicely a long story with a fine end! I'd be more than pleased to serve you next time you fly with us!
30 Rey777: Hello all ! I made a few trips with AF... The last one was SXB-CDG-LAX-PPT and back. In TEMPO it was as usual good especially for such a long trip. Th
31 Cessna172RG: "Luggage gets lost at an airport, not at an airline, blame your arrival or departure airport. And as you wrote, there is still the possibility to use
32 Sushka: This summer I flew: AF A321 SVO-CDG AF 777 CDG-JFK The A321 was more comfortable, the 777 was quite cramped. I don't like the 3-3-3 seating. There wer
33 UN_B732: Air France est médiocre. That's the way I think most of us would sum it up. Well, I flew cabin crew was average Their ground staff/services in the US
34 DLMHT: As a DL employee; having a bit of experience dealing with AF, I have to say that I'm a bit disappointed. I've flown nonrev several times thru CDG on A
35 Delta-flyer: I've flown nonrev several times thru CDG on AF, and each time I felt like the AF people thought that having me fly on THEIR aircraft was a tremendous
36 FLYSSC: DLMHT, I agree 100% with you. I am an AF Crew, and I can tell you than even AF staff is often treated very badly by others...AF staff, especially grou
37 Steve6666: Last month I flew AF from CDG to GRU in a B777 and back from GIG in an A340. The B777 was very good, clean, attentive crew, comparable to any other ai
39 DLMHT: FLYSSC, thanks for the post.... As DL nonrevs, we are not permitted to fly in First/Business on AF flights, although occasionally some of us may get u
40 Delta-flyer: Am I the only one who doesn't understand these one-day strikes? These one-day strikes create a lot of disruption for the airline and passengers for th
41 AA777MIA: Am I the only one who doesn't understand these one-day strikes? Pete: I think that is the point. When you strike, you want to cost $$ and disrupt the
Sponsor Message: 
From Malta, joined Sep 2001, 2363 posts, 
From United States of America, joined Aug 2003, 1689 posts, 
From Netherlands, joined Oct 2002, 329 posts, 
From Belgium, joined Oct 2003, 290 posts, 
From , joined Dec 1969, posts, 
From , joined Dec 1969, posts, 
From France, joined Aug 2000, 15 posts, 
From Canada, joined Oct 2001, 6659 posts, 
From French Polynesia, joined Sep 1999, 1036 posts, 
From India, joined Jul 2003, 1470 posts, 
Printer friendly format 
