Jhooper From United States of America, joined Dec 2001, 6206 posts, RR: 12 Posted (11 years 2 months 1 week 2 hours ago) and read 4610 times:
ATLANTA, Oct. 22, 2003 – Delta Air Lines (NYSE: DAL) today announced it will provide complimentary audio and video entertainment in all cabins beginning Nov. 1, 2003. The change will eliminate the $5 in-flight entertainment fee in economy class. Customers may enjoy onboard audio and video entertainment by bringing their own headsets or purchasing headsets in-flight for $2.
”Delta is committed to enhancing our customers’ travel experiences,” said Patrice Miles, vice president of Consumer Marketing. “Delta is pleased to offer award-winning in-flight entertainment to our customers at no cost.”
Customers who purchase headsets may keep them for use on future flights and with personal audio devices. The headsets fit comfortably around the ears instead of over the head and include a two-prong adapter for use on Delta flights. The adapter can be removed for use with any standard single-prong portable music player.
Customers in first class, BusinessElite and international economy will continue to receive complimentary headsets.
Delta’s award-winning in-flight programming offers customers current feature films, highly rated television programs and eight audio channels. Spafax In-flight Entertainment recently won its first Telly Award for the Delta Horizons Delta VJ segment, produced exclusively for Delta. Additionally, Delta received five nominations at the 2003 World Airline Entertainment Association AVION Awards including Best Overall In-flight Entertainment, Best In-flight Video Programming and Best Audio Entertainment.
Delta Air Lines, the world’s second largest airline in terms of passengers carried and the leading U.S. carrier across the Atlantic, offers 6,130 flights each day to 453 destinations in 82 countries on Delta, Song, Delta Shuttle, Delta Connection and Delta’s worldwide partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. For more information, please go to delta.com.
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TLHFLA From United States of America, joined May 2003, 593 posts, RR: 1
Reply 9, posted (11 years 2 months 1 week ago) and read 3939 times:
It has been a while since I have flown on Delta. Do the MD88s have in-flight entertainment? Except for the 732s and 733s (?), from what I have gathered from various discussions from this forum, the rest of their fleet has some sort of in-flight entertainment.
SuperDash From United States of America, joined Sep 2003, 574 posts, RR: 0
Reply 11, posted (11 years 2 months 6 days 23 hours ago) and read 3750 times:
I like it...Tell me that they will get rid of the $5 charge but then say, $2 if you want the headsets. Not exactly an elimination of the fee. Sounds like Delta. Oh well, their movies aren't worth watching for $2 either. I know you get to keep the high quality Bose headphones, to lose and forget for your next flight. They could just do us all a favor and get rid of the audio/video altogether and charge me $10 less per ticket.
2cn From United States of America, joined Aug 2001, 648 posts, RR: 0
Reply 14, posted (11 years 2 months 6 days 22 hours ago) and read 3559 times:
I like it...Tell me that they will get rid of the $5 charge but then say, $2 if you want the headsets. Not exactly an elimination of the fee.
It is an elimination of a fee. You no longer have to pay 5 dollars in Economy class to take advantage of the IFE, regardless of whether you use your own or Deltas headsets. Now you may use the IFE with your own for free, or if you do not have a pair you may purchase one for two dollars and keep them for use on future flights. So the mandatory fee if you wish to use the IFE is gone, eliminated, and the ability to purchase headsets is there should you not have your own.
Jwenting From Netherlands, joined Apr 2001, 10213 posts, RR: 18
Reply 18, posted (11 years 2 months 6 days 21 hours ago) and read 3453 times:
Greg, was that purchase or rental of headphones?
If you got to keep them it's not a fee for the IFE but a price for the headphones only.
If you had to give them back, you're charged for the IFE (though you could consider it a rental fee on the headphones to cover cleaning and replacement of broken units and not a fee for the IFE itself).