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Delta Eliminates In-flight Entertainment Fee!  
User currently offlineJhooper From United States of America, joined Dec 2001, 6202 posts, RR: 12
Posted (10 years 8 months 3 weeks 2 days 16 hours ago) and read 4344 times:


ATLANTA, Oct. 22, 2003 – Delta Air Lines (NYSE: DAL) today announced it will provide complimentary audio and video entertainment in all cabins beginning Nov. 1, 2003. The change will eliminate the $5 in-flight entertainment fee in economy class. Customers may enjoy onboard audio and video entertainment by bringing their own headsets or purchasing headsets in-flight for $2.

”Delta is committed to enhancing our customers’ travel experiences,” said Patrice Miles, vice president of Consumer Marketing. “Delta is pleased to offer award-winning in-flight entertainment to our customers at no cost.”

Customers who purchase headsets may keep them for use on future flights and with personal audio devices. The headsets fit comfortably around the ears instead of over the head and include a two-prong adapter for use on Delta flights. The adapter can be removed for use with any standard single-prong portable music player.

Customers in first class, BusinessElite and international economy will continue to receive complimentary headsets.

Delta’s award-winning in-flight programming offers customers current feature films, highly rated television programs and eight audio channels. Spafax In-flight Entertainment recently won its first Telly Award for the Delta Horizons Delta VJ segment, produced exclusively for Delta. Additionally, Delta received five nominations at the 2003 World Airline Entertainment Association AVION Awards including Best Overall In-flight Entertainment, Best In-flight Video Programming and Best Audio Entertainment.

Delta Air Lines, the world’s second largest airline in terms of passengers carried and the leading U.S. carrier across the Atlantic, offers 6,130 flights each day to 453 destinations in 82 countries on Delta, Song, Delta Shuttle, Delta Connection and Delta’s worldwide partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. For more information, please go to delta.com.



Last year 1,944 New Yorkers saw something and said something.
19 replies: All unread, jump to last
 
User currently offlineJAL777 From , joined Dec 1969, posts, RR:
Reply 1, posted (10 years 8 months 3 weeks 2 days 16 hours ago) and read 4333 times:

Topics a bit misleading don't you think???

User currently offlineProudToFlyAA From , joined Dec 1969, posts, RR:
Reply 2, posted (10 years 8 months 3 weeks 2 days 16 hours ago) and read 4319 times:

Looks like they are doing the exact same thing some other airlines are already doing (ATA and AA among others).

User currently offlineCoolkenla From United States of America, joined Sep 2003, 30 posts, RR: 0
Reply 3, posted (10 years 8 months 3 weeks 2 days 16 hours ago) and read 4305 times:

extremely misleading! by the way, AA did this last year.

User currently offlineTommy767 From United States of America, joined Aug 2003, 6584 posts, RR: 11
Reply 4, posted (10 years 8 months 3 weeks 2 days 16 hours ago) and read 4252 times:

Delta selling the headphones for $2 is exactly what continental did when I flew them in 01' from EWR-PVR. They want you to buy them so you can keep them on future flights.


"Folks that's the news and I'm outta here!" -- Dennis Miller
User currently offlineJBirdAV8r From United States of America, joined Jun 2001, 4488 posts, RR: 22
Reply 5, posted (10 years 8 months 3 weeks 2 days 16 hours ago) and read 4172 times:

Trusting Jhooper, I bet the "Fee" got cut off the topic...making it sound misleading.


I got my head checked--by a jumbo jet
User currently offlineAlexchao From United States of America, joined Aug 2001, 688 posts, RR: 0
Reply 6, posted (10 years 8 months 3 weeks 2 days 16 hours ago) and read 4050 times:

VERY misleading... But the topic definitely got my attention.

-alexchao


User currently offlineBCAInfoSys From , joined Dec 1969, posts, RR:
Reply 7, posted (10 years 8 months 3 weeks 2 days 15 hours ago) and read 3949 times:

OK.. but you guys are missing the HUGE upside of this! No more of those god-awful plastic tubes that hurt your ears! Hooray!  Big grin

User currently offline777-200X From United States of America, joined Apr 2000, 30 posts, RR: 0
Reply 8, posted (10 years 8 months 3 weeks 2 days 15 hours ago) and read 3747 times:

Title is miss leading. Also Delta is a little bit behind. United has been offering free entertainment in economy for a couple of years.



User currently offlineTLHFLA From United States of America, joined May 2003, 593 posts, RR: 1
Reply 9, posted (10 years 8 months 3 weeks 2 days 15 hours ago) and read 3673 times:

It has been a while since I have flown on Delta. Do the MD88s have in-flight entertainment? Except for the 732s and 733s (?), from what I have gathered from various discussions from this forum, the rest of their fleet has some sort of in-flight entertainment.


Bill in ATL
User currently offlineJrlander From United States of America, joined Aug 1999, 1104 posts, RR: 0
Reply 10, posted (10 years 8 months 3 weeks 2 days 14 hours ago) and read 3603 times:

Delta's MD-90's, 737-800's, 757's, 767's, 777's (and MD-11's while they are still around) have IFE. The older 737's and MD-88's do not.

User currently offlineSuperDash From United States of America, joined Sep 2003, 574 posts, RR: 0
Reply 11, posted (10 years 8 months 3 weeks 2 days 14 hours ago) and read 3484 times:

I like it...Tell me that they will get rid of the $5 charge but then say, $2 if you want the headsets. Not exactly an elimination of the fee. Sounds like Delta. Oh well, their movies aren't worth watching for $2 either. I know you get to keep the high quality Bose headphones, to lose and forget for your next flight. They could just do us all a favor and get rid of the audio/video altogether and charge me $10 less per ticket.

User currently offlineBicoastal From , joined Dec 1969, posts, RR:
Reply 12, posted (10 years 8 months 3 weeks 2 days 13 hours ago) and read 3342 times:

United has been free for a couple of years now. It's about time Delta copied the best.

User currently offlineJhooper From United States of America, joined Dec 2001, 6202 posts, RR: 12
Reply 13, posted (10 years 8 months 3 weeks 2 days 13 hours ago) and read 3338 times:

Oh, sorry about that guys. I don't know why that happened. Anyway, thank you 174thfwff for fixing that problem for us.


Last year 1,944 New Yorkers saw something and said something.
User currently offline2cn From United States of America, joined Aug 2001, 648 posts, RR: 0
Reply 14, posted (10 years 8 months 3 weeks 2 days 12 hours ago) and read 3293 times:

I like it...Tell me that they will get rid of the $5 charge but then say, $2 if you want the headsets. Not exactly an elimination of the fee.

It is an elimination of a fee. You no longer have to pay 5 dollars in Economy class to take advantage of the IFE, regardless of whether you use your own or Deltas headsets. Now you may use the IFE with your own for free, or if you do not have a pair you may purchase one for two dollars and keep them for use on future flights. So the mandatory fee if you wish to use the IFE is gone, eliminated, and the ability to purchase headsets is there should you not have your own.


User currently offlineUALPHLCS From , joined Dec 1969, posts, RR:
Reply 15, posted (10 years 8 months 3 weeks 2 days 12 hours ago) and read 3278 times:

Yeah whoop dee do UA has been free since 2000.

User currently offlineJBirdAV8r From United States of America, joined Jun 2001, 4488 posts, RR: 22
Reply 16, posted (10 years 8 months 3 weeks 2 days 12 hours ago) and read 3244 times:

Yeah whoop dee do UA has been free since 2000.

But DL hasn't and that's the issue at hand...isn't it?  Big grin



I got my head checked--by a jumbo jet
User currently offlineUSAFHummer From United States of America, joined May 2000, 10685 posts, RR: 53
Reply 17, posted (10 years 8 months 3 weeks 2 days 12 hours ago) and read 3218 times:

When did ATA ixnay the fee? I flew them in late August and they charged $2 for headphones...guess it was pretty recent?

Greg



Chief A.net college football stadium self-pic guru
User currently offlineJwenting From Netherlands, joined Apr 2001, 10213 posts, RR: 19
Reply 18, posted (10 years 8 months 3 weeks 2 days 11 hours ago) and read 3187 times:

Greg, was that purchase or rental of headphones?

If you got to keep them it's not a fee for the IFE but a price for the headphones only.
If you had to give them back, you're charged for the IFE (though you could consider it a rental fee on the headphones to cover cleaning and replacement of broken units and not a fee for the IFE itself).



I wish I were flying
User currently offlineUal777contrail From , joined Dec 1969, posts, RR:
Reply 19, posted (10 years 8 months 3 weeks 2 days 11 hours ago) and read 3138 times:

All I can say is Welcome aboard DL.
Bout time


UAL 777 CONTRAIL



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