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My First Flight With Virgin  
User currently offlineTriley1057 From United Kingdom, joined Dec 1999, 462 posts, RR: 1
Posted (11 years 2 days 17 hours ago) and read 3477 times:

In December I will be flying Virgin Atlantic between LAX and LHR. I've never flown with Virgin before and I am really excited to fly them. I see their FA's at the airport all the time and I must say that whoever hires them certainly has good taste. Anyway, what can I expect on Virgin? How is the food, entertainment, service, etc.? How would you rate them against other carriers?

16 replies: All unread, jump to last
 
User currently offlineGigneil From United States of America, joined Nov 2002, 16347 posts, RR: 85
Reply 1, posted (11 years 2 days 17 hours ago) and read 3450 times:

The seat pitch in regular economy is poor, but the inflight service will be very good.

Spare the extra few dimes for premium economy.

The IFE is outstanding on all craft, but on some its absolutely stunning.

N


User currently offlineJkw777 From , joined Dec 1969, posts, RR:
Reply 2, posted (11 years 2 days 17 hours ago) and read 3366 times:

I flew them in 1996 LGW-MCO-LGW. I pretty much don't doubt that standards may have changed then.. But as far as i recall, it was a top quality service provided by them.

Friendly F/A's, although they wouldn't let me visit the flight deck  Sad I was only a small lad too!!I would also like to fly them again soon. Food was 'OK'...

Good thing was all snacks and mini cans of Pepsi were free so i kept coming back for more  Big grin

Regards,

Justin.

JKW777  Big thumbs up


User currently offlineAMM744 From United Kingdom, joined Oct 2003, 211 posts, RR: 1
Reply 3, posted (11 years 2 days 17 hours ago) and read 3366 times:

You can expect outstanding service with a smile. Virgin is without doubt the best carrier across the Atlantic I have ever been on.

I've flown BA, American, Northwest, Air India, Air New Zealand across the atlantic and boy what a difference. It's mainly the service you'll notice, they really know how to keep you happy.

I'm sorry to have to say this but some US carriers are desperately lacking in this area. I'm not just saying that because I'm from the UK, I absolutely adore America and service is one thing you guys know about better than anyone else except in the Airline Industry so it seems.

Hi Gigneil, didn't think we'd meet on this topic but as you quite correctly say the IFE is superb.

Hope this helps Triley1057.



User currently offlineTriley1057 From United Kingdom, joined Dec 1999, 462 posts, RR: 1
Reply 4, posted (11 years 2 days 16 hours ago) and read 3300 times:

AMM744-
I totally agree with you about the service on US airlines. It is quite amazing that this country has such an obsession with customer service but often with airlines it is a different story. I do like the transatlantic service on US Airways and Continental though. Thanks for all the help.


User currently offlineAMM744 From United Kingdom, joined Oct 2003, 211 posts, RR: 1
Reply 5, posted (11 years 2 days 16 hours ago) and read 3231 times:

I expect that you'll be flying by A340 on this route, perhaps a 744, either way it should be a very pleasant experience.

We flew this exact route with Virgin last time and it was just superb.

Hope it goes well for you.




User currently offlineMasseyBrown From United States of America, joined Dec 2002, 5496 posts, RR: 7
Reply 6, posted (11 years 2 days 15 hours ago) and read 3203 times:

I flew them last year IAD-LHR-IAD. Everything was fine except the FA's seemed extremely young and inexperienced. No one knew how to make a martini.


I love long German words like 'Freundschaftsbezeigungen'.
User currently offlineAMM744 From United Kingdom, joined Oct 2003, 211 posts, RR: 1
Reply 7, posted (11 years 2 days 15 hours ago) and read 3193 times:

Well, young and pretty is better than old and grumpy any day.

You can't have it all I guess.


User currently offlineB764 From United States of America, joined Nov 2001, 756 posts, RR: 1
Reply 8, posted (11 years 2 days 14 hours ago) and read 3115 times:

A little of topic, but does anyone know where I can see seat plans for Virgin's aircraft?

User currently offlineJkw777 From , joined Dec 1969, posts, RR:
Reply 9, posted (11 years 2 days 14 hours ago) and read 3095 times:

B764:

http://www.virgin-atlantic.com/our_story_our_fleet.view.do?flash=true


User currently offlineB764 From United States of America, joined Nov 2001, 756 posts, RR: 1
Reply 10, posted (11 years 2 days 13 hours ago) and read 3038 times:

Jkw77:

Thank you very much. I can't believe Economy Plus is in the Upper Deck on the 744s. I've always wanted to fly in the Upper Deck of a 744 and for the cost Virgin is the way to go.


User currently offlineRichard28 From United Kingdom, joined Aug 2003, 1623 posts, RR: 6
Reply 11, posted (11 years 2 days 13 hours ago) and read 3005 times:

B764

This class is called "Premium Economy" on VS.

Make sure you fly VS7/8 LHR/LAX as this one is on the B744 - you're not going to get an upper deck on VS23/24 which is the A340 flight!

Enjoy  Smile

Rich.


User currently offlineMyt332 From United Kingdom, joined Sep 2003, 9112 posts, RR: 70
Reply 12, posted (11 years 2 days 13 hours ago) and read 2973 times:

I just flew LHR-SFO-LHR on a 744 (first flight with virgin) last week and yea the service is great although contrary to what Gigneil said, i found the pitch of the seats in economy to be more than ample. Im 6foot and had more than enough room to stretch out and was pretty happy with it.If you go on the A343's than tough luck you aint getting the V:Port IFE which is superb, but if you go on 744's Tinker Belle or Cosmic Girl then you'll get it. I know its just a TV essentially but it really makes the trip I think. I got lumbered with the ancient Arcadia IFE coming back and yes i know its better than none at all, but really my palm pilots screen was bigger than these ones it was kinda funny really, i even compared sizes, and no i aint being dirty.  Big grin
-
Alex



One Life, Live it.
User currently offlineRichard28 From United Kingdom, joined Aug 2003, 1623 posts, RR: 6
Reply 13, posted (11 years 2 days 12 hours ago) and read 2920 times:

Myt332:

There was a thread here the other day saying that the two remaining Arcadia B744's are being upgraded to V:Port in Jan/Feb 2004 during the upper class refits (G-VHOT & G-VFAB IIRC)

The Arcadia A343's are also due to leave the fleet soon, which means that soon LHR will only have V:Port and Odyssey equipped fleet  Smile

Don't know the position on the Nova entertainment system out of LGW though.

Rich.


User currently offlineDan6681 From United States of America, joined Nov 2002, 91 posts, RR: 0
Reply 14, posted (11 years 2 days 12 hours ago) and read 2885 times:

I have flown both VS A340 and 744 across the Atlantic and the seat pitch at 31 inch was uncomfortable. I have only crossed with VS,CO,NW. For some reason 1 inch makes all the difference for me, I have to have at least a 32in pitch to be comfortable. I will say the CO 752 is far worse in Y then anything from my VS experiences.

If you can afford the Premium Economy product I'm sure you'll really appreciate it.



EWR-SIN 18.5hrs bring it on!
User currently offlineMbmbos From United States of America, joined May 2000, 2598 posts, RR: 1
Reply 15, posted (11 years 2 days 12 hours ago) and read 2847 times:

...so I suppose you could call this your "virgin" flight?

User currently offlineLeezyjet From United Kingdom, joined Oct 2001, 4042 posts, RR: 53
Reply 16, posted (11 years 2 days 10 hours ago) and read 2775 times:

How were your seats Alex ?.

Glad to hear you enjoyed the flight's....

 Smile



"She Rolls, 45 knots, 90, 135, nose comes up to 20 degrees, she's airborne - She flies, Concorde Flies"
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