Jcs17 From United States of America, joined Jun 2001, 8065 posts, RR: 39 Posted (11 years 2 months 1 day 21 hours ago) and read 1975 times:
I was at EWR waiting for my DL flight to board this evening and noticed some rather interesting things when witnessing the KL 767 flight to AMS boarding.
-No mention of the fact that this was a KLM flight. All announcements were done solely with the NW codeshare flight number--no mention of the KLM flight number was even made on the gate 42 information board. It just had the NW codeshare flight number.
-Announcements were solely done in English, there were no announcements made in Dutch.
Is this supposed to happen? I could imagine that the casual traveler with a ticket booked through KLM was rather confused considering the only information given was for a Northwest f/n.
Dutchjet From Netherlands, joined Oct 2000, 7864 posts, RR: 56
Reply 3, posted (11 years 2 months 1 day 11 hours ago) and read 1819 times:
Both flight numbers should have been posted and announced, rather ususual. KLM took over the AMS-EWR service from NW for the winter season - as the winter schedule only began this past weekend, maybe the ground staff was a bit confused or non-observant. Who knows? The AMS-EWR service is now operated by a 763 (instead of the NW DC-10).