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Gulf Air Introduces Worlds First Sky Nanny  
User currently offlineGF-A330 From United Kingdom, joined Apr 2001, 1644 posts, RR: 2
Posted (11 years 1 month 3 weeks 3 days 5 hours ago) and read 3749 times:

GULF AIR INTRODUCES WORLD’S FIRST SKY NANNY

Qualified professional attention and care will make flying with children a more pleasurable experience for parents and children

In a world first, Gulf Air today announced the introduction of a professional, qualified Sky Nanny on its routes between Bahrain, Abu Dhabi and London, and the Bahrain-Sydney route, beginning with the airline’s inaugural flight to Sydney on 23 November 2003.

Every Sky Nanny will be a fully qualified member of the in-flight service team, dedicated to delivering specialist care for children up to the age of 12 travelling with their parents or as unaccompanied minors.

Development of this enhanced in-flight childcare service has been undertaken with the world famous Norland College, one of the foremost establishments in the world for childcare and education.

The main duties of the all-female complement of Sky Nannies will be to provide qualified professional attention and care from the moment of boarding the flight to the end of the journey. This will include keeping children entertained and fed, giving parents a breather.

“Gulf Air is committed to surprising and delighting its customers and to delivering the highest levels of service at every stage of a journey within our network whatever their age,” says John Butler, Vice President Marketing and Sales at Gulf Air. “No other airline has gone to the lengths we have to provide a tailored service to our extensive mix of customers. With the introduction of this unique service, we are once more going the extra mile to deliver on this commitment.”

Once the young passengers are seated and settled, the Sky Nanny, who will be identified on board by a special apron, will explain her services, which include checking dietary requirements, and keeping children amused with a range of English and Arabic books, comics and special children entertainment channels.

“This is all part of a larger programme for children which we will be introducing over the next few months. We are presently upgrading the children’s menu to include new and healthy options,” adds Butler. “Children’s meals will be served ahead of the rest of the cabin to allow the youngest children to be assisted by their parents, which in turn gives the parents the freedom to fully enjoy Gulf Air’s fine dining, without the usual distractions. Through the rest of the journey there will also be ‘tooth friendly’ snacks and drinks.”



9 replies: All unread, jump to last
 
User currently offlineBCAInfoSys From , joined Dec 1969, posts, RR:
Reply 1, posted (11 years 1 month 3 weeks 3 days 5 hours ago) and read 3736 times:

Sounds like an awesome idea! One question however, is where is this Sky Nanny located when she's on-board? Because if I was going to shell out the money, I'd want the Nanny to take the screaming little brat to a different part of the plan so that the wife and I could get nice and smashed. And who knows, after being freed of the little hellion, maybe a Mile High club adventure would be in order? lol!  Big thumbs up

User currently offlineGF-A330 From United Kingdom, joined Apr 2001, 1644 posts, RR: 2
Reply 2, posted (11 years 1 month 3 weeks 3 days 5 hours ago) and read 3674 times:

The job of a Sky Nanny isn't confined to just helping onboard. When you arrive at the airport your Sky Nanny will be at the boarding gate to meet and escort your family onto the aircraft and take you to a dedicated seating area in the aircraft. Onboard she will then outline her role to you and check things like required dining times for children and any special dietary requirements you may have arranged beforehand. These need to be notified at least 24 hours prior to departure.

.



The Sky Nanny. Making parents life inflight so much easier

It is after take-off where the Sky Nanny really comes into her own, as your children now become the centre of her attention. If you're travelling with a baby your Sky Nanny will set up the bassinet. Younger children will also be handed special Gulf Air Welcome Packs that include various activities

They’ll also organise drinks for children and do their meal service during the main bar service so you’re free to assist your children if necessary – without interrupting your own meal. They’ll also find lots of things to keep your children occupied throughout the journey. We even have our own games we can loan them.


User currently offlineGF-A330 From United Kingdom, joined Apr 2001, 1644 posts, RR: 2
Reply 3, posted (11 years 1 month 3 weeks 3 days 5 hours ago) and read 3632 times:

Further info can be found at the link:

http://www.gulfairco.com/guide/sky-nanny.asp


User currently offlineUN_B732 From United States of America, joined Jul 2001, 4289 posts, RR: 4
Reply 4, posted (11 years 1 month 3 weeks 3 days 5 hours ago) and read 3611 times:

Do Y pax get this feature too.
Regards,
UN



What now?
User currently offlineGF-A330 From United Kingdom, joined Apr 2001, 1644 posts, RR: 2
Reply 5, posted (11 years 1 month 3 weeks 3 days 4 hours ago) and read 3585 times:

UN_B732

This feature is based for Y class passengers. As you will know, parents travelling with younger children and babies is a nightmare, especially when your on a long haul flight. A majority of GF's y class passengers consists of families with young children. So, I can understand to why they have launched this new innovative idea. I personally think its a great idea. We will just have to wait and see whether it proves sucessful or not.



User currently offlineJaysit From , joined Dec 1969, posts, RR:
Reply 6, posted (11 years 1 month 3 weeks 3 days 2 hours ago) and read 3498 times:

The Sky Nanny.

Providing masking tape to shut screaming brats.

With a smile.

Because 40 year olds like their sleep too !

Only on Gulf Air.


User currently offlineMas777 From United Kingdom, joined Jul 1999, 2937 posts, RR: 6
Reply 7, posted (11 years 1 month 3 weeks 2 days 12 hours ago) and read 3380 times:

I think you may find that other airlines have had this service before and as a youngster (early 1980s) I was often accompanied onboard by a British Airways 'Flying Auntie' for my flights to Kuala Lumpur until I was old enough to travel on my own. The service continued for a few more years as I often noted where the 'Flying Auntie' sat.

User currently offlineJGPH1A From , joined Dec 1969, posts, RR:
Reply 8, posted (11 years 1 month 3 weeks 2 days 12 hours ago) and read 3373 times:

A dedicated seating area ? Hopefully in the cargo hold, sound-proofed, with manacles and restraints on every seat ! Now THAT'S customer service.

Me ? I love kids - barbecued, with a nice chianti SLHSLSHLSHLSH !  Smile/happy/getting dizzy


User currently offlineA330323X From United States of America, joined Oct 2003, 3039 posts, RR: 43
Reply 9, posted (11 years 1 month 3 weeks 2 days 12 hours ago) and read 3355 times:

The Sky Nanny.

Providing masking tape to shut screaming brats.

With a smile.

Because 40 year olds like their sleep too !

Only on Gulf Air.


Better than NW shutting the kids up with Xanax  Smile



I'm the expert on here on two things, neither of which I care about much anymore.
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