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Why Different Price On Expedia Than AA.com?  
User currently offlineSsides From United States of America, joined Feb 2001, 4059 posts, RR: 21
Posted (10 years 9 months 6 days 14 hours ago) and read 4168 times:

As an AAdvantage member, I greatly prefer to book all my travel via AA.com rather than Expedia, Orbitz, Travelocity, etc. because I get 1,000 bonus miles for booking at AA.com.

Today I was searching for an AUS-LAS flight. The itinerary was $360 on AA.com, but on Expedia, the exact same itinerary was $280. Normally, they give me the exact same fares (actually Expedia is usually higher due to the $5 booking fee). Why this discrepancy? Aren't both systems hooked into SABRE?


"Lose" is not spelled with two o's!!!!
17 replies: All unread, jump to last
 
User currently offlineAA61hvy From United States of America, joined Nov 1999, 13977 posts, RR: 57
Reply 1, posted (10 years 9 months 6 days 14 hours ago) and read 4157 times:

I was just thinking to same thing

I looked on Yahoo for a flight and it was 288, I looked on AA and it was 305



Go big or go home
User currently offlineNtspelich From United States of America, joined Aug 2003, 764 posts, RR: 0
Reply 2, posted (10 years 9 months 6 days 14 hours ago) and read 4126 times:

I can't tell you why it is that way, but I can say that I have often found AA.com to be usually at least $50 higher than travelocity, orbitz etc.

NS



United 717 heavy, you're facing the wrong way. Any chance you can powerback to get off of my deice pad?
User currently offlineIslandHopper From United States of America, joined Feb 2003, 327 posts, RR: 2
Reply 3, posted (10 years 9 months 6 days 14 hours ago) and read 4119 times:

Same thing for United Airlines...same itinerary will have a higher price than the discount sites. I like Delta's policy of always having the lowest scheduled fares available on their own website. I've never seen Delta's site beat.

User currently offlineSsides From United States of America, joined Feb 2001, 4059 posts, RR: 21
Reply 4, posted (10 years 9 months 6 days 14 hours ago) and read 4099 times:

This was the first time I have seen AA.com consistently different than Expedia et al. AA did offer this fare on the same dates, just with different flights (6 AM departures, etc.) Other times, I have seen different fares on Expedia, etc. quickly matched by AA.com, like within 30 minutes or so.


"Lose" is not spelled with two o's!!!!
User currently offlineSean-SAN- From United States of America, joined Aug 2002, 768 posts, RR: 1
Reply 5, posted (10 years 9 months 6 days 14 hours ago) and read 4058 times:

I've noticed AA's website sometimes quotes a lower price when you search by schedule instead of price, or vice versa.. kind of a pain in the butt.

I had the same thing happen 2 months ago, expedia quoted $1052 for SAN-BKK on AA and AA.com wanted about $700 more.. eventually I got AA.com to give me the cheaper price, I think I had to do a search by schedule and pick the exact same flights expedia showed.



User currently offlineLeskova From Germany, joined Oct 2003, 6075 posts, RR: 70
Reply 6, posted (10 years 9 months 6 days 13 hours ago) and read 4048 times:

I guess that AA gives out net-fares to Expedia and similar websites - they just add on whatever they want to earn by selling the fligh and put that in their database.

Often enough that will lead to secondary vendors (in other words - not the airline) having better fares than the airline itself, because most airlines will only let you book their published fares through their own websites.

There aren't many nice things that airlines do to us travel agents these days, but net-fares are definately something nice... let's you play with the price and, often enough, either undercut the official price for an itinerary, or it'll let you make at least a bit more than with the normal published fares.

Regards,
Frank

P.S.: Some of what I just wrote is only valid in markets, where airlines have not adopted the 0%-commission-model that they have, for example, in the US: in those markets, a net-fare will, essentially, always give the travel agency (and Expedia and similar are, effectively, travel agencies) a better income.



Smile - it confuses people!
User currently offlineKaiGywer From United States of America, joined Oct 2003, 12241 posts, RR: 35
Reply 7, posted (10 years 9 months 6 days 13 hours ago) and read 3998 times:
AIRLINERS.NET CREW
FORUM MODERATOR

I was looking for prices on MSP-OSL, and found all of the so called "cheap ticket" web pages to be $200 more than nwa.com. Plus, if I order directly through NWA, I get 1000 bonus miles just for doing so.


911, where is your emergency?
User currently offlineJAL777 From , joined Dec 1969, posts, RR:
Reply 8, posted (10 years 9 months 6 days 13 hours ago) and read 3989 times:

Price it out on expedia or orbitz and then, using the schedule feature, select it on AA.com. Usually that works. AA.com is a royal pain in the ass.

User currently offlineSsides From United States of America, joined Feb 2001, 4059 posts, RR: 21
Reply 9, posted (10 years 9 months 6 days 13 hours ago) and read 3969 times:

I ended up buying on Expedia. I tried the schedule feature on AA.com and it still came out $80 more. Weird fluke. I love AA.com's layout but hate it when it gives me crap like this. Still, I think it's the best airline web site out there.


"Lose" is not spelled with two o's!!!!
User currently offlineKaiGywer From United States of America, joined Oct 2003, 12241 posts, RR: 35
Reply 10, posted (10 years 9 months 6 days 13 hours ago) and read 3958 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Ssides, seen NWAs new website? Pretty nice. And you get to see a wide variety of routings and prices.


911, where is your emergency?
User currently offlineLuv2fly From United States of America, joined May 2003, 12090 posts, RR: 49
Reply 11, posted (10 years 9 months 6 days 13 hours ago) and read 3939 times:

I bet if you called AA you probably would get a different fare as well.


You can cut the irony with a knife
User currently offlineNonRevKing From , joined Dec 1969, posts, RR:
Reply 12, posted (10 years 9 months 6 days 12 hours ago) and read 3894 times:

It's because sometimes those sites (Orbitz, Expedia, Travelocity...) have internet only specials for a limited time. This also occurs on the airlines websites too every so often. As a rez agent, believe me, I hear it all the time...

"Why is your fare so high?! I can get it for $100 less online!...."

"Those would be internet only fares, mam. You have to purchase those on that site."

"You can't match those fares?!"

(taking a deep breath) "No mam, you have to buy them online"


...Ah, at least 3 times a day!  Big grin

Brian - SPOT THIS!



User currently offlineSsides From United States of America, joined Feb 2001, 4059 posts, RR: 21
Reply 13, posted (10 years 9 months 6 days 12 hours ago) and read 3843 times:

Aren't some "internet only" fares now available to travel agents ... I mean, can't travel agents book some fares for customers via internet?

That sucks about people calling about online fares. How hard is it for them to book online if that's the cheapest fare???



"Lose" is not spelled with two o's!!!!
User currently offlineSyncmaster From United States of America, joined Jul 2002, 2027 posts, RR: 10
Reply 14, posted (10 years 9 months 6 days 12 hours ago) and read 3818 times:
Support Airliners.net - become a First Class Member!

IslandHopper: I booked a flight to Orlando about one month ago on Delta, but purchased the ticket through Orbitz because they were almost $150 cheaper for the same exact flights. Same booking class too.

User currently offlineFrequentFlyKid From United States of America, joined Nov 2001, 1206 posts, RR: 1
Reply 15, posted (10 years 9 months 6 days 11 hours ago) and read 3757 times:

When I was booking my trip home from school for Thanksgiving I couldn't find any good times on Delta, so I checked Continental (I'm liking the new FF agreement). Anyway, when I would search by schedule it would give me a lower fare than the exact same itinerary when I searched by price. Very odd.

User currently offlineIslandHopper From United States of America, joined Feb 2003, 327 posts, RR: 2
Reply 16, posted (10 years 9 months 6 days 9 hours ago) and read 3702 times:

Syncmaster - were the flight numbers the same? Delta's site is set up to give you flights as close to the time you specify as possible, disregarding price. The trick I do is go to Orbitz, get the flight numbers/times, then find them on Delta's site and the fare is usually $5 lower (due to no Orbitz fee). Plus I get the 1000 bonus miles.

User currently offlineRiverVisualNYC From United States of America, joined Nov 2003, 930 posts, RR: 3
Reply 17, posted (10 years 9 months 6 days 9 hours ago) and read 3657 times:

Studies have shown that despite what they advertise, no single travel website consistently has the lowest fares. One must shop around, and when doing so, also keep in mind that some sites quote fares including the taxes and service charges and others exclude these extra costs until you actually go through the booking process. This means that you have to look for a true apples-to-apples comparison, which isn't always easy. Making matters worse of course is airlines' propensity to advertise one way fares based on a roundtrip purchase, excluding taxes and other fees. People see "$85 from NYC to Chicago" and don't realize that you can't go buy a ticket to Chicago for $85, it's $85 x 2 + taxes and fees which can add up to something more like $220, which certainly isn't $85. The difference of course is only explained in the small print. In some industries, it would be illegal to advertise like that.

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