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Why Do People On A.NET Dislike WN?  
User currently offlineGalvanAir777 From United States of America, joined Apr 2005, 39 posts, RR: 0
Posted (11 years 1 month 6 days 10 hours ago) and read 6485 times:

It seems from floating from topic to topic that a few members have a hatered from Southwest Airlines? Why is this? Can you possibly in an adult mannor explain yourselves?


For the record i personally like WN, but it seems I might be in the minority here.




GalvanAir now Serving Airliners.net!
66 replies: All unread, showing first 25:
 
User currently offlineTriStar500 From Germany, joined Nov 1999, 4696 posts, RR: 42
Reply 1, posted (11 years 1 month 6 days 10 hours ago) and read 6450 times:

You know, this is really one of the classic a.net thread topics, just like the "NW DC-9 replacement" thread. Big grin

Having never flown WN myself, I foresee at least 70-80 replies, with the ensuing discussion between WN- and "full frills"-supporters/ employees becoming more and more irrational and emotional.

So let's see if I am right.
Oh, and BTW, you could do a search about this topic, I guess, you'll see where the discussion will be heading.  Smile



Homer: Facts are meaningless. You could use facts to prove anything that's even remotely true!
User currently offlineGarnetpalmetto From United States of America, joined Oct 2003, 5426 posts, RR: 52
Reply 2, posted (11 years 1 month 6 days 10 hours ago) and read 6433 times:

Seems to me like the reason why some people hate WN here is because some people hate Y-Class passengers. WN being a LCC represents all that is evil and unholy to them - an airline designed for us coach flyers. An airline that removes all the pomp and arrogance of amenity kits and hot towels and instead replaces it with a reasonable fare from point A to point B. WN represents a revolution in the sense that some first class snobs on a.net see Southwest as something akin to a socialist airline with all passengers getting the same treatment. Horror of horrors! No, nothing to make them feel better about themselves, they're just merely another passenger to WN. No longer do they have their slightly better meals to differentiate themselves from the unwashed hordes in coach! They don't even have advanced boarding! And thus you see that to a tried and true airline snob, Southwest is anathema. It's despised because it's taken the belief that air travel is a stuffed shirt affair and thrown it away in favor of jeans and sneakers. To that I only have one thing to say: viva la revolución!


South Carolina - too small to be its own country, too big to be a mental asylum.
User currently offlineGalvanAir777 From United States of America, joined Apr 2005, 39 posts, RR: 0
Reply 3, posted (11 years 1 month 6 days 10 hours ago) and read 6429 times:

Well i am sort of a newbie here, and im trying to get some thought provoking topics but it doesnt really seem to be working  Crying


GalvanAir now Serving Airliners.net!
User currently offlineTriStar500 From Germany, joined Nov 1999, 4696 posts, RR: 42
Reply 4, posted (11 years 1 month 6 days 10 hours ago) and read 6421 times:

GalvanAir777,
Don't worry, it is an interesting topic - a true classic - but I fear you'll never see a really satisfying answer coming up. The discussion, however, is always interesting to read.  Smile



Homer: Facts are meaningless. You could use facts to prove anything that's even remotely true!
User currently offlineKAUSpilot From United States of America, joined Jan 2002, 1963 posts, RR: 32
Reply 5, posted (11 years 1 month 6 days 9 hours ago) and read 6378 times:

Only time I've flown wn in the past three years was 2 weeks ago and both my flights were over an hour late. I ended up getting to my final destiation 4 hours late. Weather was the supposed culprit so I won't hold it against them. It does seem like the seats are roomier on southwest flights than in coach on typical "major airlines". The FA's seem friendlier on southwest too. Everyone seems like they actually enjoy their job.

Overall I'd sooner fly southwest than coach on another airline if the price and number of connections are comparable.


User currently offlineDaV From Italy, joined Jun 2001, 669 posts, RR: 9
Reply 6, posted (11 years 1 month 6 days 7 hours ago) and read 6337 times:

On the other side of the pond, we have the usual "Why does everybody hates Ryanair?". I think it's a habit taking arms against who is too much successful  Big grin

Never flew with WN, but did it with FR. If the two are comparable, I'd have no problem flying WN. I just don't like its brownish livery, but that's all.

DaV



Two monologues do not make a dialogue
User currently offlinePenguinflies From United States of America, joined Apr 2000, 990 posts, RR: 0
Reply 7, posted (11 years 1 month 6 days 7 hours ago) and read 6320 times:

wow only reply 7..that's impressive.

It's all about competition and being the best and wanting to be the best. Every airline has their strong points and weak points.


User currently offlineAloha717200 From United States of America, joined Aug 2003, 4525 posts, RR: 15
Reply 8, posted (11 years 1 month 6 days 7 hours ago) and read 6306 times:

Hey, i like WN  Big thumbs up

I'm very quick to defend WN if need be. They gat a grossly unfair amount of criticism and I've been amused at how many people doing the bashing have never actually flown the airline. Put 'em on the spot and oftentimes they can't come up with one legitimate reason to hate WN.

The best argument I heard so far is non-assigned seating. you know what, I think it's ingenious. Not only does it make people be at the gate sooner in hopes of having a good seat (which makes for good turnaround times), it also allows me the freedom to sit wherever I want upon entering the plane, instead of getting stuck in a bad seat. I like that.

WN's FAs are the most professional, funny, outgoing people I've met in the industry, and go out of their way to help you in a jam (except for that one girl at LAS, but that was only one person).

You just CAN'T judge an airline based on one person or one flight you took with them. I encountered one WN employee that wasnt friendly. I encountered about 20 more that were. WN will definitely be recieving my business in the future, they won me over repeatedly in just one vacation! Big grin


User currently offlineAloha717200 From United States of America, joined Aug 2003, 4525 posts, RR: 15
Reply 9, posted (11 years 1 month 6 days 7 hours ago) and read 6296 times:

Garnetpalmetto, excellent post!  Big thumbs up  Big thumbs up

User currently offlineN766UA From United States of America, joined Jul 1999, 8379 posts, RR: 23
Reply 10, posted (11 years 1 month 6 days 6 hours ago) and read 6266 times:

I like WN.



This Website Censors Me
User currently offlineGSPSPOT From United States of America, joined Sep 2003, 3108 posts, RR: 2
Reply 11, posted (11 years 1 month 6 days 5 hours ago) and read 6227 times:

I don't personally wish WN any bad fortunes, but there are other "low-cost" carriers out there that aren't so bare-bones about air travel. Most give you more room, some give you IFE and others actually have a "business class" with even more room, free cocktails, seat assignements etc.

To me, something like AirTran is more of a "real" airline, whereas WN to me is nothing more than mass air transport. I'm sorry, but flying is more special than that to me....




Finally made it to an airline mecca!
User currently offlineGoingboeing From United States of America, joined Dec 1999, 4875 posts, RR: 16
Reply 12, posted (11 years 1 month 6 days 5 hours ago) and read 6215 times:

Below are some reasons given by posters:

1. They don't have assigned seating. It must be a free for all at boarding (it isn't)

2. Their planes are (used to be) ugly - they must be horrible inside as well

3. They don't have TV sets in their seats. They must be horrible

4. As a low cost carrier, they cram you in, they must be horrible (this despite the fact that WN's legroom is among the best in the industry)

5. They only fly 737's - the don't provide any variety to the aviation geek - hence they are horrible

6. Their pilots wear bomber jackets and their FA's wear shorts - they must be horrible

7. They sometimes sing the Barney song on arrival. They must be horrible

8. They don't always have the lowest fares. They are not only horrible, they are lying bastards

9. For the technically saavy - they don't use ACARS - they must be horrible (and again, are nothing but a bunch of lying bastards)

10. They cater to the trailer trash leisure passenger on luxury leisure routes like DAllas-Houston or Kansas City-Chicago. They must be horrible.

11. And last but not least - they are profitable.


User currently offlineSuperfly From Thailand, joined May 2000, 40076 posts, RR: 74
Reply 13, posted (11 years 1 month 6 days 4 hours ago) and read 6130 times:

Manu people just have poor taste.
I like Southwest Airlines. All of my experiences with them have been great. Excellent service and friendly staff.

Beautiful livery and warm earth tone interiors.

Go Southwest!  Smokin cool


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Bring back the Concorde
User currently offlineGSPSPOT From United States of America, joined Sep 2003, 3108 posts, RR: 2
Reply 14, posted (11 years 1 month 6 days 3 hours ago) and read 6107 times:

Here's part of my point.... In Superfly's post, there's a picture of 2 rows of seats FACING each other. Sounds novel, but I was in one of those seats once, and that was the last time I ever flew WN. You're forced to ride knee-to-knee with total strangers. Not for me!!


Finally made it to an airline mecca!
User currently offlineJGPH1A From , joined Dec 1969, posts, RR:
Reply 15, posted (11 years 1 month 6 days 3 hours ago) and read 6105 times:

Re: "They sometimes sing the Barney song on arrival. They must be horrible"

Yes they definitely must be ! I can't wait to fly on WN, but not if they're going to sing emetic purple dinosaur songs at me...


User currently offlineGoingboeing From United States of America, joined Dec 1999, 4875 posts, RR: 16
Reply 16, posted (11 years 1 month 6 days 3 hours ago) and read 6082 times:

JPGPH1A - It all depends on your flight crew. The "Barney" song they sang on my flight was "We love you, you love us, we're much faster than the bus". But that was only on one flight...they don't have a "script" to their cabin announcements, as I have heard on some other airlines in an attempt to be "fun".

GSPSPOT - actually the lounge seats will soon be history, and I for one will miss them. They were great for inflight "conferences", and even though you were sitting accross from strangers, if you're even the least bit outgoing, it can make for a very interesting flight. As far as being "knee to knee"....I'm 6'4" and my wife is 5'10" and we sat accross from one another on an MCI-LAS flight, without any "interference" with the others knees.


User currently offlineJGPH1A From , joined Dec 1969, posts, RR:
Reply 17, posted (11 years 1 month 6 days 3 hours ago) and read 6070 times:

Goingboeing - thanks for the reassurance ! Barney is right up there on my hit list of Things That Are Wrong With The World.

User currently offlineRichierich From United States of America, joined Nov 2000, 4298 posts, RR: 6
Reply 18, posted (11 years 1 month 6 days 3 hours ago) and read 6030 times:

People in here hate Southwest because of the same reason they hate WalMart.

In drawing this comparison, I point to these similarities:

(1) They are both cheap/inexpensive. Some snobs in here equate this with attracting, let me say this correctly, a certain type of customer. AS with WalMart, these customers are often of a perceived lower socio-economic status. Nobody is treated badly at Southwest, but they don't make you feel very special either. Personally, I think getting more for your money is a great philosophy and I would not pay more to fly if I didn't have to. Just as buying shampoo at WalMart is cheaper than the same shampoo at a salon.

(2) They fly only type of aircraft. True, Southwest actually flies several different versions of the 737, but basically they are all 737s. Just as WalMarts pretty much look the same in Maine as they do in Southern California. Yes, there are differences - some are bigger and others are newer. But basically they are the same. Hardly a reason to hate Southwest, but for airliner enthusiasts, seeing one 737 after another can be considered boring.

(3) They are successful. Again, this should not be a reason to hate Southwest but Southwest's success has come at the expense of other airlines. I know there is more to this equation than this, but basically it is the same for WalMart. As Southwest and WalMart have grown from regional to national to mainstream, other airlines and dept. stores have suffered. I think there is more than a little bit of evolution here. If the big airlines (and dept. stores) can't adapt to survive, then good-bye. For years, the other major airlines have ignored their huge labor costs but survived by ripping of business customers. I am amazed that no one foresaw the downturn in the economy coming and leaving the major airlines with out of control costs and a lot of red-ink. It is similar to how Bloomingdale's and Macy's have struggled recently. I think Southwest should be applauded for having a sound business model.

Those are the major reasons. Sure, some people in here may have individual reasons to hate them, such as a bad flight experience or whatever, but I think most of the reasons are covered by the three examples above.

Anyone who is willing to pay double (or more) to fly across the country just because he or she doesn't like "the people that sit next to them on Southwest" needs psychological help. Wake up! America is a diverse place! I hate that some people have such an elitist attitude in here. I am not cheap or even poor... but I like getting my money's worth. There are some things I admit I won't buy at WalMart, such as clothing, but I have no problem shopping there to save money on other items! Likewise, I don't blindly buy airline tickets with one carrier just because I belong to their "club" and earn miles. I choose based on price, schedule and timing, often in that order. If that means Southwest, then so be it.

To me, any company that can make money as consistenly as Southwest has, through all kinds of economic strife and adversity in their industry, is doing something marvelously right!



None shall pass!!!!
User currently offlineGoingboeing From United States of America, joined Dec 1999, 4875 posts, RR: 16
Reply 19, posted (11 years 1 month 6 days 3 hours ago) and read 5993 times:

JGPH1A - can't say that I disagree with you...but when I was on that flight, my daughter was just getting out of the "Barney" phase. Having heard the real Barney song early that morning, then hearing the modified version later that morning, I have to admit, it made me smile.

User currently offlineLhr001 From , joined Dec 1969, posts, RR:
Reply 20, posted (11 years 1 month 6 days 2 hours ago) and read 5977 times:

Don't Knock Southwest Airlines....

More than any other U.S. airline, they have every year shown profit and expanded service!

The Southwest Airlines Flight Attendants are very nice. The airline truly cares about not only its passengers but its employees. The airline has on a constant basis insured clean aircraft, efficient departures, and ordered new aircraft on a yearly basis!

Perhaps Southwest Airlines is part of the reason the JetBlue has been afraid to expand on the West Coast. In addition with Alaska Airlines, American Airlines, America West Airlines, and United Airlines... JetBlue is in for a rude awaking out on the West Coast.

Southwest Airlines cities in the Los Angeles area-

Burbank
Los Angeles
Ontario
Orange County

The market share the Southwest Airlines holds from the Los Angeles are-

Las Vegas
Oakland
Phoenix
Sacramento
San Jose
Spokane
Tucson

That is impressive in its own right!

In addition Southwest Airlines would seem to dominate certain markets-

Alabama
California
Louisiana
Maryland
Missouri
Nevada
Texas

The following in a partial list of Southwest Airlines destinations that have been placed on the map for air service -

Amarillo
Austin
Baltimore
Boise
Buffalo
Chicago/Midway
Cleveland
Corpus Christi
Dallas
Detroit
El Paso
Ft. Lauderdale
Hartford
Indianapolis
Jacksonville
Kansas City
Las Vegas
Los Angeles
Lubbock
Manchester
Nashville
New Orleans
Oakland
Oklahoma City
Ontario
Orange County
Orlando
Palm Beach
Phoenix
Portland
Providence
Reno
Sacramento
San Antonio
San Diego
San Jose
Seattle
Spokane
Tampa
Tucson
Tulsa

Compared to JetBlue only flying to 12 of the cities listed above!


User currently offlineLuv2fly From United States of America, joined May 2003, 12150 posts, RR: 49
Reply 21, posted (11 years 1 month 6 days 2 hours ago) and read 5927 times:

WN has been around now for close to 30 years, B6 has only been around since there first flight on 2-11-2000, not really a fair comparison now is it.


You can cut the irony with a knife
User currently offlineGigneil From United States of America, joined Nov 2002, 16347 posts, RR: 85
Reply 22, posted (11 years 1 month 6 days 2 hours ago) and read 5916 times:

B6 is going to do just fine on the West Coast. There's plenty of market to share.

N


User currently offlineANX4fishing From United States of America, joined Nov 2003, 168 posts, RR: 0
Reply 23, posted (11 years 1 month 6 days 2 hours ago) and read 5905 times:

Haha, Garnetpalmetto, good post!

User currently offlineLhr001 From , joined Dec 1969, posts, RR:
Reply 24, posted (11 years 1 month 6 days 2 hours ago) and read 5881 times:

LUV2FLY-


B6....JetBlue.....


From what has been discussed they are not filling the flights on their lone route within California..

The load factors on OAK-LGB have been at 62%

(This route is poised to go ERJ, when the airline...if the airline ever recieves the ERJ)

From what has been discussed they are not filling the flights on their lone California to Nevada route..

The load factors on LAS-LGB have been at 70%

We should now compare that to Southwest Airlines-

The load factors OAK-LAX/SNA/BUR/ONT have been around 85%

The load factors LAS-LAX/SNA/BUR/ONT have been around 90%

Jet Blue runs only a handful of flights compared to Southwest Airlines dozens... You do the math... The load factors done have anything to do with the number of flights... It has to do with number of passengers on each flight!

Good Luck with B6


25 EGGD : I think just about every airline is hated by somebody on the forum, keep in mind that alot of people post here... You're probably only noticing the di
26 Luv2fly : LHR001 as you now call yourself, usually you are on here dishing WN and the lack of first class, as that is the only way you fly, from all your postin
27 Lhr001 : Luv2Fly, There it is.... You got it!
28 Richierich : I don't think JetBlue has to make any apologies for anything in this post! Like Southwest, JetBlue is a carrier making money. To look at the SF-LA rou
29 ONT 737 : Richierich, WN does not fly OAK-BWI.... yet. However they do fly SJC-BWI. Our OAK and LAS flights from LGB are doing great. I don't know where some pe
30 Lhr001 : Ont737, The need help loading the Atlanta flights... Wait.... they lost Atlanta! Seriously, Southwest Airlines is doing an excellent job and they will
31 Swacle : GSPSPOT Here's part of my point.... In Superfly's post, there's a picture of 2 rows of seats FACING each other. Sounds novel, but I was in one of tho
32 Richierich : LHR001: I don't see WN flying into ATL... so what is your point?? Please stick to the topic.
33 Lhr001 : RichieRich, Good point about the success of Southwest Airlines.... The point about Atlanta was to show JetBlue is not less prone to loosing a city tha
34 GSPSPOT : Direct TV---Nothing?? On a 5-hour flight???
35 Lhr001 : GSPSPOT.... Yes.... in the scheme of things.... Does Direct TV give you more flights? Does Direct TV give you customer service? Does Direct TV give yo
36 Ssides : Bottom line: if you don't like WN, then don't fly them. Simple as that. WN seems to be doing fine, considering all the A.net posters that seem to hate
37 Psa53 : From a business point of view: It's crazy. In my opinion,Wn(LUV,stock symbol) stock should be growing back to the thirties like a couple of years.The
38 Jrlander : I don't dislike SW. They are an incredibly well run company that knows its market. I really like them on certain routes. When my father and I used to
39 Richierich : lhr001... I think you are wrong about TV being unimportant. JetBlue has LiveTV, Southwest doesn't. On long flights (even medium-haul flights), it is a
40 Post contains images Godbless : If TriStar500 is right there are about 30 to 40 more replies to come and I want to help him here. I for myself can say that I have no problems whatsoe
41 Ckfred : I think the reason some people hate Southwest is that they don't do anything to show appreciation to good customers. Some of my friends eat at the sam
42 Goingboeing : CKfred - nothing to reward the frequent flyer? How about a free ticket after 16 or less flights? My 10 year old has already received 2 round trips in
43 AA7573E : Lhr001 I usually agree with most of your posts, but I have to take sides with you on this one: In addition Southwest Airlines would seem to dominate
44 Lhr001 : By the Way.... One of JetBlue's longest routes- JFK-SJU Does not offer Direct TV! In addition, Southwest Airlines has always offered the lowest fares
45 Post contains images Leskova : Hmm, this might be a completely new view in this discussion, but here's my reason for not really being crazy about WN, B6, FR, whatever Easyjet's code
46 Luv2fly : One thing WN paid 10% commission a whole lot longer than the so called majors. In fact they continued paying it long after the so called majors cut th
47 Goingboeing : Leskova - in the US, as has been pointed out, the major airlines stopped paying travel agent commissions some time ago. Southwest kept paying them up
48 Post contains images Leskova : Ouch - didn't know that... how did travel agents book them? Was there a special website, since they're not loaded into CRSs (which is what HLX is doin
49 Lhr001 : Leskova..... Travel Agents are not highly regarded in the United States.... Travel Agents are becoming a part of the past....
50 Luv2fly : They had there schedules loaded and you have to book direct for availability. That right there helped keep there costs down, and still be available vi
51 Post contains images Leskova : Lhr001 - that's one of the reasons why I like living in Germany...
52 RiverVisualNYC : To add some balance here, I think it's not a question of liking or hating anything. It has to do with the fact that over time, WN has gone from being
53 Ssides : CKfred -- Why don't you ask WN's frequent flyers how much they like Rapid Rewards? True, there are no upgrades or preferential seating available, but
54 PHXMKEflyer : It all depends on a person's perception of WN, we all have different expectations and standards when we fly, nobody is right and nobody is wrong......
55 Ssides : I agree ... this topic is more than a dead horse, it's a decomposed horse. However, I refuse to stand idly by while some people accuse WN of "destroyi
56 RiverVisualNYC : There should be a permanent ban on discussions about majors vs LCCs, A vs B, and America vs. the World. It won't happen, but if we are all civil aviat
57 Goingboeing : I just got an e-mail from Southwest Rapid Rewards that was a Thanksgiving message that said when they were counting their blessings this year, rest as
58 Ssides : I got the same message. Some may find it cheesy, but I think it was a nice touch.
59 Post contains images SprxflySWA : As for WN domination in certain states, I think they may have meant within Calif.,Texas,and such (but can't say that about MD).As for HP leading in N
60 TxAgKuwait : Lots of good answers on this board. The simplest answer might be envy. Southwest employees have jobs. Many other airline employees are furloughed, lai
61 Mirrodie : Dude, people are allowed to dislike or like whomever they choose. I think WN has a good product and when it serves my needs, I use them. And the empl
62 Geg2rap : I will clear this up why people on a.net hate WN They are the boring airline to spot, 737 737 737 737 737 Once in a while throw in silver one or texas
63 Kevin752 : I love WN an I really like to fly with them. They make me feel at ease since they are not fancy and just make sure that you get from point A to B saf
64 SWACLE : AA7573E In response to your HP and nevada comment up there...WN has 170+ flights a day out of LAS, HP has rughly 85. WN has 44 flights a day out of R
65 Superfly : Pardon me for my previous typo. It was to say "Many" people just have poor taste. Southwest Airlines may have pickup the Trailways bus segment of soci
66 Portcolumbus : I love WN. Good prices, comfortable planes, and if I show up early enough I know I'll get a good seat. HP HP HP HP. Need we say more. LAS is one of th
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