MEA321 From United States of America, joined Oct 2003, 389 posts, RR: 15 Posted (11 years 5 months 4 weeks 8 hours ago) and read 4698 times:
I have flown with Lufthansa between Detroit-Frankfurt, Miami-Frankfurt, and New York-Frankfurt many times. About 14 times in total on the A340-300 and the B747-400s. The economy class is outdated compared to other airlines who are operating similar aircraft these days. With Lufthansa being such a well respected airline, when will they upgrade their economy class?
Will they add PTVs? Increased seat space? Anything?
LastBaron From United States of America, joined Oct 2003, 290 posts, RR: 2
Reply 1, posted (11 years 5 months 4 weeks 8 hours ago) and read 4687 times:
Was your flight full?
Did it leave on time?
Were you served an acceptable meal?
Did the aircraft arrive safely?
Chances are, if you answered yes to all of those, Lufthansa will not upgrade or spend money on doing so. Everything is working just fine and, if it ain't broke, don;t fix it applies in the airline industry as well. Just be happy that Lufthansa finds sufficient business to fly into DTW (I am making the "rash" assumption that DaimlerChrysler business probably subsidizes this flight heavily, and that without it LH would pull the plug on it. )
Andreas From Germany, joined Oct 2001, 6104 posts, RR: 30
Reply 4, posted (11 years 5 months 4 weeks 1 hour ago) and read 4563 times:
Gentlemen, this discussion is going into the usual nonsensical direction: To cut it short:
Yes they have a serious problem!!
No it is definitely not the lack of PTV!
It is called seat pitch, people from 5'7'' upwards are cramped inside in a way that is just intolerable. Unfortunately you'll find this problem on nearly every carrier worldwide!
And it is definitely not very funny to spend 80% of an 8 hour flight standing in the aisles and galleys just to be able to leave the aircraft walking on your own feet. But I guess that's the future of longhaul ...cram as many people inside as possible and offer low prices.
You want to know where the likes of Ryanair did have an influence on the network carrier? Go fly longhaul in economy on LH, BA, AF.....that's where!!! And spare me the crap about everything being fine if you have a small headache-inducing display in front of you that shows crappy movies!
Udo From , joined Dec 1969, posts, RR:
Reply 5, posted (11 years 5 months 4 weeks 1 hour ago) and read 4502 times:
Entertainment is a major addition to comfort on long haul flights. Spending 10 hours in a plane means I have to be kept busy for ten hours. And modern IFE offers various options to survive the usual boredom on these flights.
Crappy movies are certainly bad, but I prefer to have a choice of at least 20 movies...so I can decide which one is interesting. It's much more annoying to be forced to watch two movies on a main screen, the chances of getting crap with two movies are higher than getting crap within a range of 20 movies. Best option is of course on-demand, then I can also decide when to watch, or when to have a break.
Modern IFE also includes option like outboard cameras (Emirates, South African, SriLankan), video games, destination information (SIA's Krisworld) or on-demand audio (such as 60 CDs on Virgin's A346).
Of course PTV should be big enough, but we have good examples like Emirates which currently offers the largest economy screens available.
Emirates' new A345 is equipped with the lastest IFE available, offering 200 movies on demand (check EK website).
I agree seat pitch is very important. But most carriers offer similar pitch, there's no airline which is so much different. And when I get almost the same pitch on any carrier, I want to have at least some good entertainment options...one plus and one minus is better than two minus...
However, I don't complain about LH any longer. Since almost any long haul carrier offers an up to date economy class, I can reach any destination without LH. And thanks to Star Alliance I still get the miles in most cases...
And not flying LH also means avoiding that boring vacuum cleaner (A340 classic), give me a 777 any time...
Kingsford From Belgium, joined Nov 2003, 427 posts, RR: 3
Reply 7, posted (11 years 5 months 4 weeks ago) and read 4433 times:
I flew an 11 hr flight with them a week ago to MEX and I must say the seat pitch is not good for tall people, no IFE, except distant small screens showing american movies dubbed in Spanish or German but not english.
Service was all right and my male F/A was very good looking but seemed to have Parkinson when serving me my coffee (Or was it my stunning good looks making him nervous?). The crew in general was very friendly.
Following that, my MUC-OTP flight was with B737-300 with a new interior. Out the comfy leather grey seats, in thick plastic/fabric seats decreasing pitch even more. But all in all I must say the service on that flight is good if you compare to the minimalistic service I got yesterday on AMS-OTP with KLM...
Andreas From Germany, joined Oct 2001, 6104 posts, RR: 30
Reply 9, posted (11 years 5 months 4 weeks ago) and read 4393 times:
too low: exactly my point!!
Kingsford: Ahem...American movies are usually produced in English, or as my colleagues from England never cease to point out, in a funny language that is meant to be similar to English, but usually fails to reach that aim. Just select the channel with the original version with that button in the armrest, and BINGO: There's the movie with the funny language!
steph001: sorry not true!! There are surveys that show LH to be close to the cheapest if not the cheapest in Europe, that's a fact. Don't make the mistake to look up prices in Germany, that's LH's homemarket, and that is exactly where they do NOT apply the lowest prices!! btw That's the same with most European flag carrier.