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Most Unfriendly Cabin Crews?  
User currently offlineSevenair From United Kingdom, joined Feb 2001, 1728 posts, RR: 0
Posted (10 years 9 months 2 weeks 4 days 9 hours ago) and read 22223 times:

I love america, but sorry guys, your FAs are not the friendliest bunch! Especially on transatlntic sectors. Or is it just United? They are nothing compared to KLN transatlantic who are so lovely and approachable. But the internal sectors had very nice crews-cant explain the massive differences in attitudesI found UA FAs very unapproachable. Where do you think has most unfriendly FAs?

205 replies: All unread, showing first 25:
 
User currently offlineTcfc424 From United States of America, joined Nov 2003, 517 posts, RR: 2
Reply 1, posted (10 years 9 months 2 weeks 4 days 9 hours ago) and read 22099 times:

As much as I hate to admit it, of all the times I have flown CO from and to AUS, the crews are very disinterested in the passengers, cold, and occasionally rude. I have not noticed this elsewhere in the system...

Just my .02

Mike S. in AUS


User currently offlineUpgradeplease From United States of America, joined Oct 2003, 106 posts, RR: 0
Reply 2, posted (10 years 9 months 2 weeks 4 days 9 hours ago) and read 22075 times:

Iberia!
I once got yelled at for asking for a cup of water on one flight. "May I get a cup of water?..."You can have a cup when I bring out the beverages."...Geez!
On another I saw an FA literally chase an elderly man back to his seat when he tried to get up for the lavatory. She chased him whilst yelling something about his seatbelt. The whole cabin gasped and laughed.



Is ignorance something you have to practice or were you blessed that way?
User currently offlineAlvaro From Mexico, joined Feb 2001, 239 posts, RR: 1
Reply 3, posted (10 years 9 months 2 weeks 4 days 9 hours ago) and read 22043 times:

Iberia has the ruddest FAs on earth!

Alvaro



En Mexicana cumplimos 85 años de hacerte sentir el placer de volar sin limites
User currently offlineAircraft88 From United Kingdom, joined Jul 2003, 172 posts, RR: 0
Reply 4, posted (10 years 9 months 2 weeks 4 days 9 hours ago) and read 22020 times:

Hi!

Well I have never flown United so I wouldn't know what they are like but I have flown Delta Airlines in June to LAS via ATL and found that they were very friendly, helpful and didn't have the snottyness!

However, in August this year I went to HER on Air 2000 and thought that on the return flight, some of them were very rude. One of them had a right stress at my little bro because he asked for a blanket because it was cold and there was none left. Also they were very snappy but a few of them were very kind and helpful.

I have flown people like Easyjet, Britannia and others and the crew have always been very friendly.

Jamie.



Yeah but no but yeah but no but yeah but no!
User currently offlineMatt D From United States of America, joined Nov 1999, 9502 posts, RR: 47
Reply 5, posted (10 years 9 months 2 weeks 4 days 9 hours ago) and read 22020 times:

No, you are correct. United is the worst airline on the face of the planet.

I would have to say that Southwests are the funnest and Continentals are the most professional.


User currently offlineKingsford From Belgium, joined Nov 2003, 427 posts, RR: 4
Reply 6, posted (10 years 9 months 2 weeks 4 days 9 hours ago) and read 21960 times:

I only flew IBERIA on :

BRU-MAD-TFS
TFS-BCN-BRU
BRU-MAD2X
MAD-BRU2X

and never had a problem with F/A attitude. But american F/A's are the rudest or most unfriendly of all and totally de-mystify air travel, making you think you are just taking a bus or something...


User currently offlineSevenair From United Kingdom, joined Feb 2001, 1728 posts, RR: 0
Reply 7, posted (10 years 9 months 2 weeks 4 days 8 hours ago) and read 21917 times:

I was on way fto LAS for a wedding, and the bride to be asked for a wine 4hours into the flight, the FAs reponse was 'sorry miss, you have had enough'. When she had only had one drink with lunch, an was asking for another. never again with unied-i like to think the cabin crew are there to help us passengers, and not pace up and down the aisles like security gueards or bouncers waiting to pounce on us as the slightest suggestion that they need assistance.

User currently offlineGreg From United Kingdom, joined May 2005, 0 posts, RR: 0
Reply 8, posted (10 years 9 months 2 weeks 4 days 8 hours ago) and read 21910 times:

Having flown them numerous times in Spain.....I'll go with Iberia.
Most friendly? BA, UA and US.


User currently offlineStefandotde From , joined Dec 1969, posts, RR:
Reply 9, posted (10 years 9 months 2 weeks 4 days 8 hours ago) and read 21867 times:

Never had problems with LH but people say, LH-cabincrew is unfriendly. At the airports they are very arrogant.

My favorite: QANTAS. Reason? I once flew with Wunala Dreaming from FRA to SIN (continuing 767 to BNE) and wanted to make a picture of left wing and engines #1 and #2.
Flight attendent asked me to hold on for a second, went into galley, came back with a wet towell and cleaned window.
Short comment: "Here we are, mate! "


User currently offlineScf158 From Switzerland, joined Dec 2003, 413 posts, RR: 0
Reply 10, posted (10 years 9 months 2 weeks 4 days 8 hours ago) and read 21799 times:

Worst? CO

Best? WestJet wins it all...or AC


User currently offlineKAL744 From , joined Dec 1969, posts, RR:
Reply 11, posted (10 years 9 months 2 weeks 4 days 8 hours ago) and read 21764 times:

Unfriendliest:

1. Thai Airways
1. Tunis Air
3. Lufthansa

Friendliest:

1. Korean Air
2. KLM


User currently offlineIberiaN From Spain, joined Sep 2003, 166 posts, RR: 3
Reply 12, posted (10 years 9 months 2 weeks 4 days 8 hours ago) and read 21745 times:

I have never had a bad crew in all my flights of Iberia, but, I flew British Airways MAD-MAN and the F/As were old and not professional at all.


Has decidido puntualidad, has decidido Iberia ;)
User currently offlineWILLO From United Kingdom, joined Dec 2003, 1352 posts, RR: 12
Reply 13, posted (10 years 9 months 2 weeks 4 days 8 hours ago) and read 21645 times:

worst? American and Alitalia

Flew American back from JFK overnight. F/A's just wanted to get everyone to sleep as soon as possible and did the minimum necessary. They were rude and surly in the morning. Had flown out on USair who's F/A's couldn't have been nicer. On very first flight with Alitalia from LHR the staff were off hand, we thought perhaps due to a 5 hours delay on the inbound from Milan. However, all of our subsequent flights with Alitalia had rude staff - maybe it's just the Italian way.

best? Lufthansa and Cathay by far



User currently offlineJayDavis From United States of America, joined Jan 2001, 2000 posts, RR: 16
Reply 14, posted (10 years 9 months 2 weeks 4 days 8 hours ago) and read 21594 times:

American, hands down...........

no debate needed.





User currently offlineDaV From Italy, joined Jun 2001, 669 posts, RR: 10
Reply 15, posted (10 years 9 months 2 weeks 4 days 8 hours ago) and read 21547 times:

It always depends on the crew you get.. why does it seem that people can't understand this fairly simple rule?

I've never had a bad crew, but I don't usually fly 10x per month. Maybe I'm a very lucky man, or maybe my standard aren't as high as some of you...  Insane

DaV



Two monologues do not make a dialogue
User currently offlineWorldperks From , joined Dec 1969, posts, RR:
Reply 16, posted (10 years 9 months 2 weeks 4 days 8 hours ago) and read 21526 times:

This is starting to sound like a gripe session against Continental.

While I have no gripes, I do fly CO occasionally, and I do notice differences that seem to emanate from where a crew is based. My observations are that the most absolutely friendly crews are domestic out of Newark ("Sure, your children can talk to the Captain." "Let me fold your coat neatly before I hand it to you." "Would you like another beverage before takeoff?") and the most aloof seems to be out of Cleveland.

The worst experience of many from a Cleveland-based crew, came when I got on a LAX-CLE-DCA red-eye last year, I noticed someone in my pre-selected aisle seat. The lead FA, a 'Ms-every-hair-in-place' type, explained that she had taken the trouble to arrange husbands and wives together and that I could take a seat she selected, or take a seat in any part of coach since the flight wasn't crowded and I was, after all, an upgrade from a partner airline.

I did have an aisle seat in the last row of first class -- along with two Indian gentlemen and an Arabic gentleman -- oh, btw, I'm black. Whether by happenstance or intention, first class had been neatly segregated.

With the main complaint being "Why can't I have the seat I selected?" I did lodge a call to CO customer service.

Faced with a similar situation on a similar flight, I would have to tell the Lead to give me the seat I selected, or call the airport police, and then notify Legal.  Sad





User currently offlineAlcregular From , joined Dec 1969, posts, RR:
Reply 17, posted (10 years 9 months 2 weeks 4 days 7 hours ago) and read 21489 times:

I would say AMM. when I flew to PMV, I had to wait 20 mins to actually see a member of the crew before I could ask for a blanket and I was ringing the attention bell. I dont know how many times I was missed by a whisker from the trolley, that was the first and last time I will fly AMM, cant beat good old BY.


User currently offlineAnsettAW From United States of America, joined Dec 2003, 205 posts, RR: 4
Reply 18, posted (10 years 9 months 2 weeks 4 days 7 hours ago) and read 21453 times:

Must we go down this road?  Sad

We all tend to make sweeping generalizations about MASSIVE companies
with IMMENSE numbers of employees based on our own teeny tiny little
observations from the window seat. As if we're the center of the universe. (I say "we" because I've certainly done it too.)

I've experienced Australian, European, and American carriers with incredibly nice and incredibly rude cabin crew. It's like comparing Sheraton employees with every major hotel chain around the world.

It's interesting to talk about our experiences on different airlines but you can't underestimate the power of the "situation." It's just a situation and not some national or corporate conspiracy to make your life miserable.

I'll get off my high horse now -- I'll probably be branded as an arrogant American from here on out.....





Snap, Krackle, and Pop are thinly veiled emblems for the Trilateral Commission.
User currently offlineKaitak From Ireland, joined Aug 1999, 12480 posts, RR: 34
Reply 19, posted (10 years 9 months 2 weeks 4 days 7 hours ago) and read 21397 times:

Personally speaking, I've never had a bad experience either. Some airlines have been less friendly than others, but not rude. I think it's a question of generalisation too: one person described TG as being unfriendly, whereas the general consensus would be that they are among the most friendly in the world.

It can often depend on the airline also; staff should be treated in a way which encourages them to have company loyalty, because that's what they'll pass onto customers; treat them badly and neither the pax nor the cabin crew will have respect for the carrier.

But, to go against my own advice and generalise, I have to say that it amazes me that a country like the US with its service culture and "have a nice day" attitude, it does manage to produce some of the most unfriendly crews around. There are exceptions, such as Jetblue and SW - but why is this: they believe in their company and their company values them. And that's the attitude they pass on.

My favourites? Cathay, BA, Aer Lingus and Japanese carriers.


User currently offlineBMAbound From Sweden, joined Nov 2003, 660 posts, RR: 4
Reply 20, posted (10 years 9 months 2 weeks 4 days 7 hours ago) and read 21339 times:

I read every post on the thread, and I just waited to see the one that's gonna be above me now...

I totally agree with AnsettAW, generalizing is not very smart.

Please start a new thread on this subject when you have met every F/A of any given airline and give me a percentage of rude vs. nice F/A's...

regards,

johan



Altitude is Insurance - Get Insured
User currently offlineDtwclipper From , joined Dec 1969, posts, RR:
Reply 21, posted (10 years 9 months 2 weeks 4 days 7 hours ago) and read 21324 times:

I think this is a really dense topic, no airline has the best or worst crews. Some people just may be having a bad day whilst others are feeling great.

Have you gone to work every day with a smile on your face?


User currently offlineMog From , joined Dec 1969, posts, RR:
Reply 22, posted (10 years 9 months 2 weeks 4 days 7 hours ago) and read 21295 times:

The question is "most unfriendly cabin crews"? So let me try to answer this without falling into the trap of nationalities or airlines.

I think cabin crew are friendlier when they are returning towards their homes. I observe this on airlines which fly Europe-India with mixed cabin crew of airline's country and destination country, and truly, have seen how this "going home" song is there on their mental airwaves.

I think cabin crew are friendlier when departure time is a logical late morning upto early evening departure, local time. This, again, is out of years of experience flying out of India at wierd hours during the ghost watches.

Forgive me for this one, I may be going on a limb, but visibly gay/lesbian cabin crew tend to be unfriendly with straights, in my humble opinion. They often wear their sexual orientation as a sort of chip on their shoulders.

With elderly cabin crew who have crossed the age of 40, one can often make out the friendlies and the unfriendlies by their faces and their body-language.

Reactions to bad food and beverages by passengers are directly related to how friendly or unfriendly a set of cabin crew will be. Here I would like to have cabin crew politely tell passengers that they, probably, hate airline food as much, too.

And finally, over made up, over dyed and over dressed up cabin crew often are the ones on the finest edges. The friendliest cabin crews are, usually, the ones who appear to be as close to natural as possible.

Just my view. I cannot think of any one airline or nationality which is better or worse. Yes, the petite young ladies on EVA stand out for being amazingly hard-working and forever at your beck and call, and on Virgin Atlantic you can get some really pleasantly boisterous people, but then that's part of their image, I guess?



User currently offlineFlyboyaz From , joined Dec 1969, posts, RR:
Reply 23, posted (10 years 9 months 2 weeks 4 days 7 hours ago) and read 21241 times:

I agree that any airline can have bad employees....and some may be just having bad days! I'm guilty of being a bit short with pax myself at times.

Overall I've had very good experiences on most airlines but I've experienced bad FA's on virtually every airline I've flown on. US...CO...NW...HP...UA. Though the exception would be Delta...I've flown with them about 6 times and all the FA's were exceptionally friendly...I was very impressed. I even had a surly FA on our famed Southwest...my friend was ready to get up and grab the guy right by the throat!! He was very rude and arrogant  Sad

I do believe that some airlines can be worse than others, but overall it really depends on the individual person you're dealing with.


User currently offlineUsa4624 From United States of America, joined Oct 2001, 277 posts, RR: 1
Reply 24, posted (10 years 9 months 2 weeks 4 days 7 hours ago) and read 21180 times:

I have yet to meet a "friendly" FA on American...

25 Post contains images UN_B732 : KLM is the most friendly I've never had to deal with rude cabin crew...well, sort of mean on SU, but maybe not given the circumstances. But they have
26 Crank : Air Canada, not all F/A's of course, but a lot of them.
27 B777FA : Forgive me for this one, I may be going on a limb, but visibly gay/lesbian cabin crew tend to be unfriendly with straights, in my humble opinion. They
28 Post contains images Aircanada : Of course, Ac crews are ALWAYS the nicest! I only kid. I agree with the pople who are saying it is dependant on a number of factors, but airline has n
29 Post contains images Jgore : This is my point of view based on my flights. I've been 3 times on the us and 1 to Israel through Italy with alitalia. 1995. EZE-MIA-LAX-FAT. EZE-MIA
30 Macmac76 : CO's are the UNfriendliest out of all the flights I've taken. UA's are the friendliest and provided the best service out of all the flights I've taken
31 Marcopolo747 : 5 top unfriendlier : VARIG UNITED AMERICAN DELTA AEROLINEAS ARGENTINAS
32 Post contains images PiedmontGirl : Mog: With elderly cabin crew who have crossed the age of 40..... Elderly? At 40? Oh, my! I had no idea! I'll have to adjust my thinking. By that set o
33 LImamura : AA - is consistantly unfriendly or at least to me. BA - they could be wonderful at times but they could be horrible, and give you nightmares for days
34 Type-rated : I haven't taken CO in over 20 years because of a nasty F/A incident. I would rather walk. This is mainly due to the fact that I reported the incident
35 YEGspotter : Air Canada gets my vote. I'm sure there are "friendly" cabin crews on every airline, but I've had a couple of flights with Air Canada where the crew w
36 Pkone : For me, it doesn't really matter what crew is like if flight is a short one. For long haul, I will pay more to avoid flying Iberia. Have done London-R
37 Catnamedalex : Continental has the most professional and most pleasant inflight crews in my opinion and contrary to a previous post I have found inflight crews out o
38 Post contains images B777FA : Type-rated, I agree with your post that all airlines have their bad F/As.....Even here at my airline(which you mentioned) we have them.We all know who
39 NORTHSEATIGER : For me it has to be Canada 3000, I flew to Toronto with them from Glasgow and they had the rudest, worst tempered crew I ever saw, even ramming the tr
40 Duckbilled : Within the last few years, I have only flown Northwest, America West and EL AL. With NWA, the are usually not great. I had one FA that was very rude b
41 Post contains images Worldperks : Well, The original premise might have been dicey, but this thread is turning into an interesting read.
42 Post contains images PiedmontGirl : Duckbilled: With the exception of two NWA FA's that I have encountered, most of them seem to be old and nasty. I say this because I will put up with p
43 Dtwclipper : Jgore "2002 EZE-JFK-LAX-FAT-LAX-ORD-EZE EZE-JFK United Airlines. The crew s*ked again. Black, big fat, ugly, and unpolite f/a's. Except for one guy fr
44 Flyssc : There is NO most unfriendly or most friendly Cabin Crew !!! Each airline has friendly Staff, and "less" friendly staff (cabin, cockpit, ground)...and
45 LH526 : Unfriendliest: - United Airlines Friendliest - Lufthansa - LanChile Mario LH526
46 Mats : Although there are fewer and fewer left, the former Pan Am crews that fly for Delta are my favorites. They're classy, friendly, organized, and seem to
47 WesternDC1010 : I avoid CO at all costs. Two incidents with CO cabin crews is all it took for me to make that conclusion. The first incident...shame you, Continental!
48 Dtwclipper : I don't know what you guys have against CO. I flew CO 0071 AMS-EWR in BizFirst and it was one of the best flights I have ever been on. Outstanding ser
49 PiedmontGirl : Dtwclipper: I don't know what folks have against Continental, either. Many years ago when Frank Lorenzo was in charge, CO had a real problem. However,
50 Gilesdavies : Ryanair staff are not aloud to serve customers until they have taken training in how to have an Attitude, be Arrogant and Rude. To be fair to Ryanair
51 BMAbound : Some people being against CO and some people arguing in favor of them just strenghten the fact that generalizing is wrong.
52 COAB767 : AA and UA hands down no questions asked.
53 MD11Engineer : I would like to turn the story around for a moment. Before I went professionaly into A/C maintenance I used to work as a loader and later gate agent,
54 Qantasclub : This is not a new topic and usually, the arguments tend to centre around generalising and how bad US airlines are in terms of FAs and their service. I
55 Jafa : One a**hole passenger can ruin it for the entire airplane. I try my best not to let that happen, because its not fair to the other passengers. I try t
56 Moolies : It all depends on the individual. Some people dont understand the concept of the customer is always right. Just as when people say I will never fly th
57 AnsettAW : Let's see....are we keeping track?..... German business class passengers German passenger tour passengers American Airlines (they're like prison guard
58 AA777MIA : AnsettAW: Sounds like you have covered the world. Hope you come from money, so you can charter your own jet and be your own flight attendant...
59 PiedmontGirl : Moolies: Some people dont understand the concept of the customer is always right. The customer is right within reasonable limitations. Let me point ou
60 Jafa : The customer is NOT always right. However its not the FA's job to point it out to them unless it safety related. Air travel in America is for the mass
61 AnsettAW : AAA777MIA Um, not sure what you mean exactly. Where did that come from?
62 AA777MIA : AnsettAW: From you previous post, LOL... Was laughing at just about every major you critiqued... LOL.. =)
63 Post contains images AnsettAW : AA777MIA We can thank our fellow a.net members for the critiques! I'm just compiling it!
64 AA777MIA : I agree with you, LOL.. Everyone has their day.. Have to remember that crewmembers are humans too. They can have their bad days, and can only take so
65 Qantasboy : UA's F/A's from Aust are terrible! Iberia is terrible. Indian Airlines (IC): F/A's only know two words: Veg, Nonveg? Best: Singapore Airlines Cathay P
66 Post contains images PiedmontGirl : Jafa: The customer is NOT always right. However its not the FA's job to point it out to them unless it safety related. Oh, I don't know about that. I
67 Usair320 : Definently IB. I flew them JFK-MAD-FCO and the overweight F/a yelled at me when I asked for a little more ice.
68 MD11Engineer : For me, I´d rather have an older, seasoned, and experienced F/A in charge, who in an emergency will be an authoritative person getting people to do t
69 DeltaRules : The worst I've ever had was on a US F-100 CMH-PHL. The lead F/A needed to take one of our carry-ons to cargo because there was no space left. The prob
70 Wedgetail737 : I think UAL has the oldest, most crusty F/A's ever!
71 Post contains images PiedmontGirl : DeltaRules: In the end, she took it to her jumpseat & held onto it & to calm the storm,... What she did, I figure, was put it in a compartment that wa
72 Mog : Qantasboy's comment about I/C flight attendants knowing only two words "veg or non-veg" simply states the simple truth - at least the f/a on Indian do
73 Post contains images Jgore : Dtwclipper Why don't you put your words into your little a**hole a.net newbie ?. First of all, I didn't mean to discriminate those f/a's just because
74 TxAgKuwait : Yes, I am biased and in general, I think WN's are the best. American's aren't bad. I had a couple of real engaging FAs on a AA F-100 MCI-DFW not too l
75 Type-rated : I don't see what being: Black Fat Gay Old Ugly has to do with being unfreindly. You can be gorgeous and still be unfreindly!
76 PiedmontGirl : Type-rated: I don't see what being: Black Fat Gay Old Ugly has to do with being unfreindly. You can be gorgeous and still be unfreindly! That is a mou
77 Lhr001 : Most Congenial Cabin Crews *********************** 1- Emirates 2- Qantas 3- British Airways 4- KLM 5- Alitalia Least Congenial Cabin Crews ***********
78 Maxmax : ALITALIA HAS THE WORST ATTITUDE CABIN CREWS AND THE WORST CUSTOMER SERVICE
79 Post contains images BMAbound : I don't want to critique an entire nation, neither do I know if this have been mentioned before, but... I've noticed that many people are biased again
80 Adam T. : I'm sure this was mentioned, but i'll just repeat again. You can't simply judge an airline because of a couple of rude FAs or Pilots. The best FA i've
81 Maxmax : BMAbound, you might be right. Guess it's a matter of expectations. What is a good standard for someone migh not be for someone else, although Alitalia
82 RiverVisualNYC : Put overworked and underpaid FAs in a metal tube for a few hours with cramped and harried (or possibly drunk) passengers, and it's a recipe for disast
83 Cores001 : BMAbound: Here you have a Spanish person talking about Iberia: as I spaniard, I´ve grown up to hate Iberia like many other spaniards. Yes, it´s true
84 Post contains images Worldperks : One of the most anxious-to-please flight attendants I've encountered was on KLM (July, 2000 / DTW-AMS). The FA serving a few of us up in the nose sect
85 Tanyaluvs2fly : I grew up flying BOS-FRA-MUC on Lufthansa and I remember the FA's to be very friendly.. but then again I was like 10... havent flown them since.. Flew
86 Jcs17 : Worst -Delta (and ASA) -Air Canada -Virgin Express Either feast or famine -Continental Express Best -Continental -British Airways
87 Delta767-400er : No F/A should have a bad attitude toward any passenger, due to the fact that if it was not for you all patronizing these airlines ,they would not have
88 Amhilde : I try to be understanding to the crews, especially on the long hauls- it cant be easy to look cute, keep your hair and makeup straight, and stand abo
89 Sevenair : well, personally I know that to be an FA is highly sort after job, and there are many people just bursting to get the job, so if the cabin crews dont
90 Venuscat2 : Delta's cabin crews seem to take a lot of pride in their work. Northwest's don't seem to care about anything.
91 Sevenair : I like the scandinavian crews, they are pretty and all (not that that matters to me!) and look the part, but they are very humble, own to earth and ch
92 PiedmontGirl : Sevenair: ....well, personally I know that to be an FA is highly sort after job, and there are many people just bursting to get the job..... Not anymo
93 GLAguy : venuscat2: Have to agree with you about Delta. Took a transatlantic flight recently (ATL-LGW) and had fallen asleep and missed the drinks service. Whe
94 Post contains images Flyguyclt : I am sure to get blasted for this. But oh well here it goes. You can get Unfriendly Crews at ANY airline. And any flight attendant who is no longer a
95 GLAguy : Nicely put Flyguyclt!
96 PiedmontGirl : Flyguyclt: Remember folks some of the posts here have to have humor. And some people need to get off the flight attendants case now and then. And.....
97 Post contains images Flyguyclt : Piedmont Girl: They have taken those down about 2 months ago. But yes I have seen them. My rule tho as cabin crew is this. I promise you an awesome fi
98 PiedmontGirl : Flyguyclt: The days of cabin drama on my flights are over. The days of drama on mine ended when some guy threatened to kill me if I did not move a pas
99 Post contains images Flyguyclt : Well PI GIRL: I am not Petite or your typical flight attendant. I work out and I am about 240. Some guy the other day called me a Soprano Flight Atten
100 Post contains images PiedmontGirl : Well.....Flyguyclt...... 240 and work out. You've at least got a fighting chance. Happy Flying!
101 MD11Engineer : Having worked with passengers on the ground (check-in, baggage claim, lost and found) I´ve got to say I´ll take freight or maintenance any time. Fre
102 Post contains images PiedmontGirl : MD11Engineer: On the other hand I had some fun with some of them as well, like dancing with one in an empty cabin after landing... Sounds like fun!
103 Jeffrey1970 : PiedmontGirl, I wonder if that guy who threatened to kill you is now one of the members of airliners.net that feels they should always be in First Cla
104 PiedmontGirl : Jeffrey1970: I wonder if that guy who threatened to kill you is now one of the members of airliners.net that feels they should always be in First Clas
105 Mog : Well, interesting thread. So, related question - does the pre-boarding phase mood for you as an F/A or pax get worse when faced with long haul flights
106 Lhr001 : Many people on this forum seem to be bashing both Alitalia and Iberia cabin crews. Take a look at this for a moment. In Latin Cultures.. (Italy, and S
107 AnsettAW : Ka-boom! Here we go....
108 Jeffrey1970 : PiedmontGirl, I just thought of a story about a passenger in First class that kind of amazed me. I read a trip report on another website about a perso
109 777ER : I have noticed that while I was waiting for an Air New Zealand flight from WLG to AKL that a JetConnect (Qantas New Zealand) flight attendent was rude
110 Lhr001 : Jeffrey1970- In many nations First Class is exactly what is stated. However, in the United States the term First Class is very abused! If anything Fir
111 Post contains images IndustrialPate : However, in the United States the term First Class is very abused! Yes, LHR001, you're right... US-based airlines should follow the lead of many of th
112 PiedmontGirl : Mog: So, related question - does the pre-boarding phase mood for you as an F/A or pax get worse when faced with long haul flights going full, especial
113 Lhr001 : Industrial Pate- You may want to fly within Europe more often! The section in the forward part of the aircraft on European flights is banded as BUSINE
114 Jeffrey1970 : Lhr001, I understand what you are saying, but this was in reference to a 20 minute flight LOL. God bless through Jesus, Jeff
115 Lhr001 : What is the difference.... A 25 minute Coach Class trip from Bogota on Avianca will afford you a snack! A 45 minute Coach Class trip from Rio de Janei
116 IndustrialPate : Industrial Pate..... let me re-iterate.... American is NOT always better! LHR001, You get what you pay for. Air transportation within the USA has beco
117 Lhr001 : Yes....... To bad the U.S. airline industry is one of the Worlds funniest jokes!
118 Post contains images IndustrialPate : To bad the U.S. airline industry is one of the Worlds funniest jokes! Yes, I agree. I'm certain that all those folks in Latin/South America that can't
119 Post contains images AnsettAW : To [sic] bad the U.S. airline industry is one of the Worlds [sic] funniest jokes! Wow, it's great to see even drama queens have a sense of humor! [Ed
120 Sturdy : On my own experienced, the worst FA are: AF KLM LUFTANSA AMERICA WEST NORTHWEST BEST: CONTINENTAL DELTA AA SIA BRITISH AIRWAYS CATHY PACIFIC
121 MD11Engineer : Industrialpate, Yes I agree, too many teenage know-it-alls around here, but not just from Europe. I´ve been working in the aviation industry now for
122 Lhr001 : Low Fares by No Means ..... Should Ever Equal = Poor Service! LHR001
123 MD11Engineer : Well, pay peanuts get monkeys! Jan
124 IndustrialPate : Low Fares by No Means ..... Should Ever Equal = Poor Service! Most persons pay for air transportation -- they're looking for the lowest price to get t
125 Lhr001 : IndustrialPate, Not everyone is looking for the lowest fare... Myself included in that statement! Quality, Service, and Appearance do wonders for the
126 IndustrialPate : As you can easily see airlines like Emirates, Qantas, and Singapore are always doing something to make the First or Business Class service more enjoya
127 Lhr001 : Industrial Pate.... Never underestimate the power of a Varig Smiles Member... a British Airways Executive Club Member... or a Air France Frequence Plu
128 MD11Engineer : There exists no constitutional right for cheap flights. Jan
129 Ams : In my opinion all airlines have nice and rude staff.
130 Post contains images Flyguyclt : AMS: A very intelligent answer. Yeah, humans will be humans, no matter what color the polyester/wool blend are . Safe Flying and Happy Holidays
131 Leskova : Using a modified line from the bible: May he, who has never had a bad day in his life and has never been unfriendly to any other person point at the u
132 ORD777 : I just flew UA 945 FRA to ORD yesterday and the crew could not have been more polite and helpful. I fly United quite often and this is usually the cas
133 FFlyer : Another airline, which deserves to be mentioned here: FINNAIR. Especially the crew on CDG-HEL some time ago; the flight was delayed at the gate and in
134 Leskova : FFlyer, since most aircraft are not built with 4-lane-highways as aisles, I'd say that "These aisles are so narrow, that it is very hard to work here"
135 Post contains images Varig md-11 : I guess you can find bad crews/crew members on most airlines... IB/AZ seem to be criticized big time! never experienced IB but AZ once and to my surpr
136 Post contains images Flyguyclt : So why not say some of the good stuff too? Just currious. It is the Holidays. Lets spread some cheer ! Safe Flying
137 Post contains images LastBaron : IndustrialPate wrote: LHR001, You get what you pay for. Air transportation within the USA has become mainstream. LCC fly to places people want to go t
138 Chgoflyer : what are everyones ages?
139 Vimanav : Not a fair topic. In my three decades of flying (with roughly 25-30 flights per year in the past 14 years), I never came across a nasty F/A. Indiffere
140 Flyguyclt : VIMANAV: BRAVO BRAVO BRAVO !
141 Luv2fly : I agree in all my many years of flying, and I have a few under my belt. Indifferent might be the correct word. Down right rude, no. What is the expres
142 LastBaron : Not a fair topic. In my three decades of flying (with roughly 25-30 flights per year in the past 14 years), I never came across a nasty F/A.Vimanav, y
143 Tomgib : fly SQ and all your problems are history...
144 Post contains images Flyguyclt : LastBaron: I think a big misconception on here is this. You may think all F/A's on here are downright rude. Or the vast majority. But you seem to forg
145 Post contains images LastBaron : If SQ flew domestic U.S. routes, they would soon become mediocre or worse, too. Of the mediocre, I find B6 to be consistently the best in terms of cab
146 Flyguyclt : Do you really think people will be blasted and take it? While on their own time? hhhhmmmmm
147 Post contains images LastBaron : Flyguyclt, you disappoint me. I just posted such a nice response to you on another thread where your answers were so much more befitting your FA posit
148 Post contains images Flyguyclt : IP: I know I know...My apologies. Read what I put in the other thread. The Guilt The Guilt. My apologies again ! Happy Holidays Safe Flying
149 Post contains images Flyguyclt : And IP. I do take loads of it at work. I turn it around and make people as happy as "I" humanly can. I just meant that sometimes on the boards people
150 LastBaron : Actually, Happy Holidays to all! I'll be flying the dreaded WN from MHT to BWI on 12/23 if anyone wants to avoid me. On 12/26, I'll be flying B6 from
151 Tavve : Unfriendliest: - United Airlines, B777, LHR-ORD Friendliest - Virgin Atlantic, A343, LHR-LAX
152 PiedmontGirl : The fact is that in the US the term "First Class" has little or no meaning. I stopped working F/C some years ago because it had become embarrassing. N
153 Leskova : PiedmontGirl, maybe you know an answer to this (or maybe someone else around here knows the answer): why actually is "First Class" still called First
154 Post contains images Flyguyclt : I wish we would just call it BIGGIE COACH. hehe
155 PiedmontGirl : Leskova: Just to clarify this - and before anyone jumps at me - this is not meant as an "Anti-US" question, I'm just simply curious: I think that the
156 PiedmontGirl : Flyguyclt: I wish we would just call it BIGGIE COACH. Biggie Coach is very often exactly what it is. You yourself know that often a F/A working in F/C
157 Leskova : I guess it gets really strange when you've got a domestic flight in "First Class" followed by an international one in "Business Class": the class that
158 Jeffrey1970 : PiedmontGirl, Did you ever fly on Midwest Express when they were serving hot meals on most of there flights? When you mentioned the individual jars of
159 Post contains images PiedmontGirl : Leskova: I guess it gets really strange when you've got a domestic flight in "First Class" followed by an international one in "Business Class": the c
160 Post contains images Leskova : PiedmontGirl, actually, for a while we got fares from some airlines specifically stating something like "We have the pleasure of informing you that yo
161 PiedmontGirl : Leskova: PiedmontGirl, actually, for a while we got fares from some airlines specifically stating something like "We have the pleasure of informing yo
162 MarcJet66 : I was flying last February from LHR to ATH and it was a A300 with 79 passengers. The FAs were so "not there". At the end of the 3 hours and 55 minutes
163 Lunchbox : Have noticed quite unfriendly cabin crews on AA, UA, and NW The friendliest crews by far have to be BA -M
164 Jeffrey1970 : PiedmontGirl, I think it will not only be just US airlines that cut back even more on trans-atlantic flights and trans-pacific flights, but foreign ai
165 PiedmontGirl : Jeffrey1970: I think it will not only be just US airlines that cut back even more on trans-atlantic flights and trans-pacific flights, but foreign air
166 Jeffrey1970 : PiedmontGirl, I know some people might disagree with us because of the new A380, with the things it has like a bar. However I have a feeling that the
167 Post contains images PiedmontGirl : Jeffrey1970: I don't think the bar and whatever else they are advertising for the A380 will actually be there. I think there will be space for them, b
168 Mog : Not only did they have bars on the 747 aircraft, in those days, but as First Class passengers, we were "advised" to dress up in formals too. I remembe
169 Ssides : This is a pointless thread. All airlines have FAs that are rude and inattentive, and all airlines have FAs that are friendly, smile, and go the extra
170 IndustrialPate : LastBaron: There's a reason WN is now the largest carrier of domestic traffic within the USA. There's a reason LCC like AirTran, JetBlue, Frontier, AT
171 CanadianNorth : I still vote for Air Canada, but the way the company has treated the average employee since the Canadi>n merger i really cant blame them, because if t
172 Lhr001 : Industrial Pate, Do you have something against people that are not American? You seem to think that everyone in Brazil is broke. You seem to forget so
173 Post contains images IndustrialPate : I see you have been caught with your tail between you legs! Yes, you did LHR001, you're right -- the vast majority of the population in countries like
174 QantasA332 : I'm sure many people will disagree with me on this, but I think Virgin Blue has the least friendly FAs. On one SYD-BNE flight in particular, the FAs w
175 Nm19371 : Despite all of the praise heaped upon BA, I would say that their FAs are the rudest. I have described my experience with them on an SFO-LHR flight in
176 NWDC10 : You can fly xxx airlines one time and have a pleasant flight. The next time you fly xxx airlines, you can run into a rude f/a or several. How are you
177 Runway25 : All the flights I have experienced have in the main had fairly friendly FA’s. However I do find a slight exception to the rule on occasions with
178 Dazed767 : It's just hit or miss with every airline.....everyone has a bad day sometimes! My most memorable was on Delta and jetBlue. Delta I asked to take a pho
179 Santosdumont : Clearly, no one airline has a monopoly on lousy service. I do have a quibble about AA, though. About four years ago or so, my then girlfriend (now wif
180 Post contains images PiedmontGirl : Mog: So here's the next observation - if I as a passenger come on board looking like the dog's dinner, then do I get treated otherwise? I never treate
181 Navega : Come on Folks, be honest. Don't just throw dirt at the airlines that compete with yours or that you just don't like because they are big etc. All airl
182 ACEregular : EasyJet training actually spends days on the subject of how to even think before approaching a passenger. The crew are the best form of advertisement.
183 VSGirl : I must admit when I have flown easyJet I have always found their crew to be rude and treat you like they just don't care. However last month I flew ea
184 Lhr001 : SantosDumont, You are very correct with the preconcieved notion that Americans think that everyone in South America is Spanish speaking. While, I alwa
185 PiedmontGirl : Lhr001: If I am not correct there is a law in place that states a minimum of one language speaker is required on all foreign language destinations fro
186 Lhr001 : PiedmontGirl, Don’t you feel as if the video is not a reliable source of information? What are the Flight Attendants going to do if the audio/video
187 Tbear815 : My, my, my, my, my, The Attitude of the Flight Attendent! Of course, there are may factors that contibute to the product the company wishes to impart.
188 Flpuck6 : LOL I was going to write "yahooooooooo" for no one mentioning Air France ... but even then, to my surprise they were mentioned only twice! Definitely
189 PiedmontGirl : Lhr001: Don’t you feel as if the video is not a reliable source of information? Since that video would be used only in a planned emergency, it conta
190 LFutia : I think that KLM has really friendly Cabin Crews!! I have seen some US Airways Cabin Crews w/ attitude problems! Leo/ORD
191 Caribb : I've flow Air Canada and KLM most often. Service generally speaking is good on both airlines. I'd just differentiate them by saying the KLM F/A's are
192 Panamair : For the most part, the U.S. carriers do pretty well with language speakers on international flights. They just come under greater criticism here becau
193 Post contains images PiedmontGirl : Caribb: As for language. Well I live in French speaking Montreal (I'm English) and I've flown on US Airways for instance who had no French speaking fl
194 XJRamper : Who cares if there is someone who works for an airline that speaks that language or not? Taking it from a pilot prospective, there was no second langu
195 Dazultra : on BA777 LHR-CAI, about 30mins away from CAI and attendants started handing out some cards to fill in, so i asked what it was for, and i get the dirti
196 Jeffrey1970 : Tbear815, I agree with you very much. I am sure being an FA is not easy. I have worked in customer service I know that people are not always easy to
197 Mog : Here's one . . . as an Indian, I observe that on a typical 2-leg flight, say India-USA, I get treated in a rather shabby manner on the India-Europe le
198 PiedmontGirl : Jeffrey1970: I have never been in an airplane crash, but I always figured it would be hard to hear the FA's give commands because of the commotion. Th
199 Caribb : Piedmontgirl - Canada is a bilingual country. All of the English speaking children learn to speak French. All of the French speaking children learn to
200 Jeffrey1970 : Caribb, You bring up some very good points. However one problem that comes into effect is layoffs. Personal in the paste who may have been able to spe
201 PiedmontGirl : Caribb: It makes the paying passenger more comfortable and shows some respect to the native tongue of the region. It makes perfect business sense espe
202 Caribb : PiedmontGirl Whoah.... calm down LOL... It's not a big deal and I wasnt't suggesting anything more than having someone on board who could communicate
203 Post contains images PiedmontGirl : Caribb: Of course that doesn't suggest some people in BC, Alberta, Ontario or Newfoundland can't learn French.. of course they do.. but to think Canad
204 L1011Lover : I do agree and have to defend everything PiedmontGirl posted in this thread! In fact, I do agree with most if not to say everything, she ever posted a
205 Post contains images PiedmontGirl : L1011Lover: PiedmontGirl, you´ve just become my first Respected User!!! Merry Christmas, and all the Best, L1011Lover Awwwww......you are making me b
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