Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
AI Flight Delayed; Passengers Run Amok  
User currently offlineIndianguy From , joined Dec 1969, posts, RR:
Posted (10 years 9 months 1 week 4 days 9 hours ago) and read 2449 times:


Aaj Tak was reporting about an AI flight to New York delayed by over 10 hours at BOM. First due to the fog and then due to a Hydraulics failure of some sort which led to a mini-riot at BOM airport.

One passenger onboard called "Mr.Siddharth" kept calling up the Aaj Tak newsroom (or was it the other way round?) from onboard the aircraft. According to him the flight was “operated by a Boeing 747 which had a capacity of 800 passengers”. “Around 400 passengers boarded at BOM and the rest were supposed to board from DEL”. Apparently AI first announced a delay because of the fog and during that time they were not allowed to leave the aircraft “for security reasons”. Sometime later another AI flight to DEL was cancelled and another 400 pax from that flight were asked to board this aircraft. But “when we were about to pushback, the engines failed and we were asked to deplane. I talked to the captain and asked him why the engines were not checked during the fog delay. He said arrogantly that they were only following standard procedure. After getting off the plane the passengers asked to meet somebody from senior management, but only junior staff were there to help us. Over 800 passengers from our flight were stranded in the departure area with no food or water. The whole thing is the result of bad management and I am never going to fly AI again.”

End of Quote.

While my friend who works for a domestic carrier was amused when he saw the report, I was appalled at this passenger’s behavior. From what I made of it, the fog was not AI’s fault, and there was little chance the pilot could have detected a hydraulic failure before the engines were started for departure.

Why do the same guys, who put on their best behavior when flying on a foreign carrier behave so badly when flying with an Indian carrier? Anyone else here agrees that if this had been a BA flight, our “Mr.Siddharth” would have been covering in his seat like a mouse instead of calling up a News Channel from his cellphone? And would any foreign carrier bring out their “Senior Management” to deal with a delayed flight?

-Roy



12 replies: All unread, jump to last
 
User currently offlineIndianFlyboy From India, joined Sep 2003, 294 posts, RR: 6
Reply 1, posted (10 years 9 months 1 week 4 days 8 hours ago) and read 2367 times:

800 passengers in a 747, bloody marvelous , now Boeing does not need a competitor to the A380 at all. You know I was always amused at the way Aaj Tak tries to give all those sensational new items blowing things out of proportion to gain cheap publicity, this one takes the cake. And apparently Mr Siddharth was polishing off Johnny Walkers before the flight like he would have done on the flight on the international sector and seeing double of everything .

Its our own damn attitude which gives a bad image to our national airline , not that they are doing very well themselves , but it is still the same airline which was a preferred consultant for Singapore Airlines when they wanted to start up and grow in the footsteps of Air India and I proud of this fact.

Regards


User currently offlineMog From , joined Dec 1969, posts, RR:
Reply 2, posted (10 years 9 months 1 week 4 days 8 hours ago) and read 2365 times:

I don't agree that passenger reaction in India, on delayed flights, is any different on Indian or other flag aircraft. It is often a question of a small snack, frequent information updates even if repetitive, enabling messages to people at departure/destination.

In addition, there are the "visa expiring tonight" kind of last minute passengers, who simply do not want to go landside again, ever.

It is simply that, to a pax at clear skies 10km visibility BOM headed for (say) FRA or SIN or wherever, the whole concept of not going anywhere because there is fog in DEL, does not make sense. Especially because, when he bought his ticket, the agent probably did not tell him so! While the foreign airlines are all turn-around, which makes things simple in a linear sort of go/no-go manner.


User currently offlineVimanav From India, joined Jul 2003, 1516 posts, RR: 14
Reply 3, posted (10 years 9 months 1 week 4 days 8 hours ago) and read 2361 times:

Check out this topic:

http://www.airliners.net/discussions/general_aviation/read.main/1201692/6/

rgds//Vimanav



Sarfaroshi kii tamannaa ab hamaare dil mein hai, Dekhnaa hai zor kitnaa baazu-e-qaatil mein hai
User currently offlineB747-437B From , joined Dec 1969, posts, RR:
Reply 4, posted (10 years 9 months 1 week 4 days 8 hours ago) and read 2338 times:

Tabloid journalism at its best.

AI 111 was delayed from 0330 hrs to 1245 hrs due to fog in DEL. DEL airport remained closed until after 1200 hrs, so there was no chance of the plane going anywhere.

At 1300hrs, there was a mechanical problem on pushback which was corrected within the hour. The flight finally departed for DEL at 1415 hrs.

Curious that none of the tabloids are making a fuss about the dozen plus Jet Airways flights which were delayed >4 hrs this morning. I guess bashing Air India sells more papers.


User currently offlineIndianFlyboy From India, joined Sep 2003, 294 posts, RR: 6
Reply 5, posted (10 years 9 months 1 week 4 days 8 hours ago) and read 2309 times:

Hi Sean,

like you said , I really cannot figure out for my life as to why anything to do with AI and IC get to the top of every damn new channel around , they are doing their best to get to their previous glory , instead of helping everyone wants to start bashing them .
Fog is a known problem with Delhi, every single year it hits and today was really bad, and out of the blue. I can imagine the RVR to be pathetic today , it does not look any good tomorrow either. Spoke to my dad in the morning, his office is obviously better than mine , sitting overlooking the runway  Smile/happy/getting dizzy and he could not see the runway frm his office which is reaallllyyyyyy close to the runway.

Just our own attitude , people get upset , agreed, but for some reason it seems to start a chain of national airline bashing and on national media.

Regards


User currently offlineMog From , joined Dec 1969, posts, RR:
Reply 6, posted (10 years 9 months 1 week 4 days 8 hours ago) and read 2266 times:

Hello, first of all, I resent the stuff about Punjabi A@@@@oles coming from a Kekdaa-Makapao (stereotype = bewdaa??), ok? That out of the way, your best friend in school, dear B747-437B, fits the Punjabi stereotype, right? So chill, unless people want to hear about Goans and Germans off Condor at Dabolim. Ha-Ha, and I haven't been to Nibhana in, uhhhhm, decades.

OK, on to IndianFlyboy post, today's fog at DEL was not out of the blue, it has been coming for the past 2-3 days and when it rained two days ago, any amateur met would have placed his/her bets.

office on the runway, what does your Dad do? Just out of curiosity, since even the Airport Director doesn't have a view of it!!



User currently offlineVimanav From India, joined Jul 2003, 1516 posts, RR: 14
Reply 7, posted (10 years 9 months 1 week 4 days 8 hours ago) and read 2253 times:

Its a disease that the India media suffers from. Let's not forget that aviation news is always big news. Mr. Goyal and Mr. Subrata Roy know exactly how to keep the media on their side (read freebies and what have yous). It's not exactly the same when it comes to IC and AI. Apart from that the complex babudom structure in these carriers mean that it's quite some time (if ever) before a responsible official comes on air with the real story. Communications particularly damage control with the media is something which our national carriers are still to master.

Till such time you will have "bahut tej" channels like aaj tak and dodos like Mr. Siddharth having a field day bashing AI & IC.

rgds//Vimanav



Sarfaroshi kii tamannaa ab hamaare dil mein hai, Dekhnaa hai zor kitnaa baazu-e-qaatil mein hai
User currently offlineIndianFlyboy From India, joined Sep 2003, 294 posts, RR: 6
Reply 8, posted (10 years 9 months 1 week 4 days 8 hours ago) and read 2233 times:

Hi Mog ,

Not on the runway  Smile/happy/getting dizzy , overlooking it . He is with Sahara. Agreed the fog has been coming for the last 3 days , no doubt about it , tell tale haze falling in , what I meant by out of the blue was the intensity itself. For a change the met department also predicted it correctly.

As far as the Aaj Tak bashing goes , how many of you guys managed to see Shekhar Suman's depiction of Sahara. "Rohtak mein aaj ek kutta mar gaya aur hamare reporters pahle se hi scene pe moujood the "

Regards


User currently offlineMog From , joined Dec 1969, posts, RR:
Reply 9, posted (10 years 9 months 1 week 4 days 7 hours ago) and read 2132 times:

While the fog was on at DEL and the airport was shut from like 0630 through till noon, this is the IC morning QTA flight that did land, IC-816 from Vadodara at 1055. Then there were the following that took off, IC-817 at 0915 to Ahmedabad, IC-803 at 0940 for BLR, IC-439 at 0950 for MAA and IC-688 at 1010 for PNQ. The rest, it seems, just sat thud-like bump on rock.

So, the Cat-?? whatever training does seem to work for some of the A-320 pilots with Indian Airlines, but not with the A-310/B-747 jockeys at Air India? Is that the simple truth?


User currently offlineJaysit From , joined Dec 1969, posts, RR:
Reply 10, posted (10 years 9 months 1 week 4 days 4 hours ago) and read 1923 times:

"AI 111 was delayed from 0330 hrs to 1245 hrs due to fog in DEL."

Thats a delay of over 9 hours.
Any passenger would be livid. Especially if that means the dread of a midnight arrival at JFK, even as they helplessly watch every other West bound carrier departing smack on time. I can just see it - "Fog at Delhi? Whats that got to do with me? I'm headed to London/NY/Boston/Cleveland."

Tabloid journalism aside, the perception that people have of Air India (Indians and non-Indians alike) is that its a shoddy airline that is perennially late and that crashes into holy cows at the drop of a hat. All untrue, but in the service and transportation sector, perception is seven-eighths reality, and its tough going. When I tell folks that my experiences on Air India have been very pleasant, almost no one believes me (or else they think that my expectations are rock bottom !!). It will be years before AI leaves its reputation behind.

Jet Airways on the other hand started out on a great foot, and irrespective of what its detractors say, the airline gives the appearance of utter professionalism with exacting service standards, sparkling aircraft, and great cabin crews . Given that perception, the press and the flying public are willing to give it some slack especially when fog at Delhi has a logical nexus to a late departure for a Bom-Del flight.


User currently offlineB747-437B From , joined Dec 1969, posts, RR:
Reply 11, posted (10 years 9 months 1 week 3 days 14 hours ago) and read 1688 times:

So, the Cat-?? whatever training does seem to work for some of the A-320 pilots with Indian Airlines, but not with the A-310/B-747 jockeys at Air India? Is that the simple truth?

The Air India A310s are not CAT III-A certified, so that is a moot point. The two CAT III-A certfied 744 operations during the fog period were AI 112 JFK-LHR-DEL-BOM and AI 111 BOM-DEL-LHR-JFK.

AI 112 operated CAT III-A to/from DEL at 0005/0130hrs with RVR 250m. After that RVR dropped below CAT III-A minima of 200m and operations were not possible.

AI chose, rightly so IMHO, to not simply launch the 744 from BOM and circle DEL hoping for a break in the weather with the alternative being a return to BOM after a few hours. Aircraft already on ground have the advantage of being able to act immediately when the RVR goes above minima for a brief period and are hence able to depart.


User currently offlineMog From , joined Dec 1969, posts, RR:
Reply 12, posted (10 years 9 months 1 week 3 days 8 hours ago) and read 1582 times:

Landed at DEL at noon, from Jaipur onward we simply could not see the land as we were descending. Hovered overhead for about 30 minutes prior landing.



Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Transavia Flight Delayed: Drugs Use Of Passengers posted Mon Apr 22 2002 09:14:09 by Air Orange
Direct MUC-BDA Flight Delayed To July 1st posted Tue Jun 13 2006 22:11:31 by A342
CO Flight Delayed Well Over 24 Hours posted Tue May 2 2006 02:00:48 by Klwright69
DL BDA-ATL Flight Delayed? posted Wed Jul 7 2004 17:12:05 by Delta07
Flight Delayed After Passenger Refuses Screening posted Thu Apr 22 2004 00:53:09 by Bd1959
AirTran Flight Delayed For A Sticker posted Mon Dec 1 2003 23:10:07 by Aa757first
Concorde's Last Flight And Passengers posted Wed Oct 15 2003 05:19:35 by Boeingflying31
NWA 753 First Revenue Flight Delayed? posted Fri Jul 26 2002 20:22:24 by Pilottim747
VG Airlines First Revenue Flight Delayed posted Sat May 11 2002 10:00:31 by Lj
Unusual Delays: Why Was Your Flight Delayed? posted Sat Mar 16 2002 21:25:20 by PW100