Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Woow.... Cool Down Mr Tony  
User currently offlineBhtchuo From Malaysia, joined Nov 2001, 163 posts, RR: 0
Posted (10 years 6 months 4 weeks 4 hours ago) and read 1384 times:

cool down mr Tony... cool down ok...
he he he he

taken from The Star Newspaper....

Why now, asks AirAsia boss


KUALA LUMPUR: AirAsia has questioned the timing of the sudden move by the Domestic Trade and Consumer Affairs Ministry to start probing claims that its low-fare advertisements are misleading.

“If there were so many complaints about the fares, why did it take two years to complain?” asked AirAsia chief executive officer Tony Fernandes.

He also said he was upset with the statement by Domestic Trade and Consumer Affairs Ministry public relations officer Nik Suzana Nik Shapik advising those who felt they had been cheated to register their complaints.

“Our ads are not cheating anyone. The ads clearly state that fares start ‘from RM1.99’ and as long as it’s available or while stocks last,” he said.

Fernandes had called a press conference to rebut claims by the Johor Consumers’ Association (JCA) that its advertisements were misleading.

Subsequently, Culture, Arts and Tourism Minister Datuk Paduka Abdul Kadir Sheikh Fadzir said the Domestic Trade and Consumer Affairs Ministry should investigate the claims and that AirAsia rectify whatever shortcoming.

Fernandes explained that low fares were subject to demand and supply which was regulated by computer.

“If demand is low, there would be more tickets with lower fares.

“How can anyone think they can have all flight seats at RM1.99 each?” he said.

Fernandes said he had received hundreds of letters and phone messages from passengers praising the airline for the lower fares.

He also said AirAsia was bringing in foreign tourists and had so far given three million people an opportunity to fly.

“Singaporeans make up 50% of passenger load for flights from Johor Baru to Langkawi and 60% of passengers on the Miri to KL flight are Bruneians.

“How can they say we’re not doing anything for tourism? I’m surprised that the Johor Consumers’ Association (JCA) is complaining about us, “ he said, adding that passengers could now fly from Johor Baru to Miri after waiting 22 years.

Fernandes, in defending its low-fare advertisements, said the advertisements used the same concept practised for many years by low-fare airlines worldwide such as RyanAir and Southwest Airlines.

“These airlines abide by stricter Western regulations. Don’t kill our spirit just because we’re using an innovative and different approach,” he said.

Fernandes said AirAsia was recently named Asia Pacific Airline of the Year together with Australia’s Virgin Blue for having the greatest impact on the development of the Asia Pacific airline industry.

“It shows that Malaysia can have the best. We are good like anyone else, if not better,” he said.

Fernandes said he would be meeting Domestic Trade and Consumer Affairs Ministry’s deputy director of operations (enforcement) on Tuesday to discuss the matter.

He said it was ultimately the customer’s choice to decide if they want to fly.

“No one is forced to fly. If they feel the fare is not right, they can choose not to fly,” he added.


Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Old TVC Terminal Building Being Torn Down posted Tue Nov 20 2007 13:07:12 by KarlB737
Boeing Widebodies With Flip-down LCDs? posted Wed Nov 7 2007 16:40:23 by 1337Delta764
Learjet down in Sao Paulo posted Sun Nov 4 2007 11:17:53 by Donzilasse
LAX- ANZ 742 Headed Down 'Unda... posted Sun Oct 28 2007 16:53:20 by SJC-Alien
Small Plane Down In Richmond, BC posted Fri Oct 19 2007 16:33:45 by B747_A340
Light Plane Down At Broughton Airbus Factoy posted Thu Oct 11 2007 07:52:37 by Scouseflyer
Eagle Down To Two FWA-DFW Flights Again posted Thu Oct 11 2007 07:33:05 by FWAERJ
Really Cool Pics Of BMi's Proposed Cabins posted Mon Oct 8 2007 09:05:41 by NEMA
Cool Video On A380 posted Thu Oct 4 2007 21:30:50 by Victor009
Why Does Transat Leave Their Gear Down?` posted Wed Oct 3 2007 09:37:45 by Boeingluvr