Airkiwi From United States of America, joined Aug 2000, 30 posts, RR: 0 Posted (11 years 4 months 1 week 5 days 11 hours ago) and read 2220 times:
Last night I was flying home on DL from MHT to JAX through CVG. After take-off from MHT about 20 minutes into the flight the cabin became completely dark and the pilots announced due to a generator problem we were making an emergency landing at BOS. After landing DL flight ops informed us that we had been re-booked and those that would not make it to their destination would be given vouchers... etc.
And so turned out that I was one of the lucky people that would not be staying the night in Boston as there was an 11:00 p.m. flight to JAX from CVG, but here's my question - upon re-booking I was issued a ticket that was a full Y fare ticket which to my knowledge is a full fare refundable ticket (my originally purchased ticket was T (deep discount) ticket) ... so finally my question is could I have refunded my ticket and been issued whatever the full fare value was ? is there a policy against refunding tickets when getting re-booked?
Flyer732 From United States of America, joined Nov 1999, 1384 posts, RR: 21
Reply 1, posted (11 years 4 months 1 week 5 days 11 hours ago) and read 2181 times:
No, when they booked you on that flight they took the available seats on that flight, which were Y fare seats and put you into it. Your reservation would still show what you actually paid for the ticket.