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Ever Lost FF Miles From Major Airline Going Under?  
User currently offlineIslandHopperCO From Micronesia, joined Dec 2003, 225 posts, RR: 0
Posted (10 years 7 months 2 weeks 4 days 3 hours ago) and read 3173 times:

Has anyone here ever lost their Frequent Flyer miles when a major carrier ceased operations, such as Pan Am, Eastern, or Braniff (if they has such programs)? How many miles did you lose?

Has any carrier ever taken over miles from a defunct carrier? One would think that an airline would inherit a lot of high-fare paying business flyers if they took over the miles.

Just curious what happens to the miles...I know they are a courtesy and not an entitlement. I'll be sad though if I lose my USAirways Dividend Miles, as I had enough (over 100,000) to fly my girlfriend and I to Europe this summer on their fabulous A330.

But it's better to lose a couple tickets to Europe than to lose your job.  Crying

15 replies: All unread, jump to last
 
User currently offlineAn727 From Australia, joined Apr 2000, 70 posts, RR: 0
Reply 1, posted (10 years 7 months 2 weeks 4 days 2 hours ago) and read 3119 times:

I lost 150 000 points on Global Rewards when Ansett Australia went under. I did redeem for a flight on Air Canada 2 days before Ansett went under with but the tickets were never issued.

User currently offlineIndustrybuff From United Arab Emirates, joined Dec 2003, 347 posts, RR: 1
Reply 2, posted (10 years 7 months 2 weeks 4 days 2 hours ago) and read 3098 times:

I lost 90 000 points with Ansett Global Rewards. Ansett was F@#$ed by AIR NZ - Gary Toomey deserved to be hauled over the hot plate for what he did to Ansett.

I hold him, his management team and the board of AIR NZ 100% responsible for me not be able to redeem my points.



User currently offlineFlashmeister From United States of America, joined Apr 2000, 2900 posts, RR: 6
Reply 3, posted (10 years 7 months 2 weeks 4 days 1 hour ago) and read 3064 times:
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People are pretty protective of their FF miles because of what they can get you -- the fact is, though, that your miles have no more real worth than supermarket coupons or free cups of coffee at your local cafe.

When the market shuts down or the cafe folds, you're left with worthless paper. Same goes for the miles -- it's just that as aviation enthusiasts, we protect our FF miles and think of them as an entitlement, when really they're nothing more than glorified coupons.


User currently offlineKempa From Brazil, joined Aug 2003, 373 posts, RR: 0
Reply 4, posted (10 years 7 months 2 weeks 3 days 13 hours ago) and read 2990 times:

No, my PanAm miles were transfered to Delta. I still have some of them listed separately on my statement, as for some reason, Delta always uses Delta SkyMiles before using the PanAm miles. I have never used up all my miles, so the remaining miles are still there, listed as something like "current FF mileage balance", as opposed to "current SkyMiles mileage balance".

User currently offlineUTA_FLYingHIGH From Tunisia, joined Oct 2001, 6495 posts, RR: 50
Reply 5, posted (10 years 7 months 2 weeks 3 days 13 hours ago) and read 2973 times:

My AF Frequence + number is in fact an UTA Distance Plus card that got converted after the merger. And no, I did not lose any miles on the process.
Let's take this opportunity to remind you that UTA was among the first airlines in the world to introduce a FF program  Laugh out loud
UTA



Fly to live, live to fly - Air France/KLM Flying Blue Platinum, BMI Diamond Club Gold, Emirates Skywards
User currently offlineRichardw From United Kingdom, joined May 2001, 3749 posts, RR: 0
Reply 6, posted (10 years 7 months 2 weeks 3 days 12 hours ago) and read 2943 times:

I lost 26000 Ansett Global rewards. I should have flown that Bmi flight to BCN in July 2001, that I planned.

User currently offlineFutureFO From Ireland, joined Oct 2001, 3132 posts, RR: 21
Reply 7, posted (10 years 7 months 2 weeks 3 days 12 hours ago) and read 2930 times:

I was a TWA Elite Aviators member with almost 70000 miles.When AA merged with TW I tried to convert my miles over to AAdvantage but it was not taking my miles, so I lost all those miles.



Sean from MCO



I Don't know where I am anymore
User currently offlineJETSTAR From United States of America, joined May 2003, 1645 posts, RR: 10
Reply 8, posted (10 years 7 months 2 weeks 3 days 11 hours ago) and read 2901 times:
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AA automatically transferred all of TWA’s miles to their program, and also gave their equivalent status in their program.

If your mileage was not transferred, then contact AA and have them transfer the mileage over.

All my TWA mileage was transferred over and I did not have any problems.


User currently offlineOakmad From Australia, joined Apr 2001, 56 posts, RR: 0
Reply 9, posted (10 years 7 months 2 weeks 3 days 10 hours ago) and read 2892 times:

To the tune of 500000 or there abouts! I'd flown with Ansett for years, religiously plugging my FF # into hotels, Credit cards etc. I was 'saving' for a holiday in style on points and just when its in sight - kablamo!

But at least that's all I lost, some people lost a lot more when they went under! It kind of annoys me to hear people complaining about losing miles. (Not that I think this thread is). I look at like it was never real money anyway and I should've used em while I had em.

I agree with Industrybuff Toomey is a tosser! Remember all those ads they had with Shane Warne and all the other celebrities? Rumor has it they each got 1mil miles instead of cash.


User currently offlineRichardw From United Kingdom, joined May 2001, 3749 posts, RR: 0
Reply 10, posted (10 years 7 months 2 weeks 3 days 10 hours ago) and read 2878 times:

If you had 500,000 miles I would have thought the Star Alliance may have honoured some of them, or did that only apply to the most elite Ansett F Flyers?

User currently offlineOakmad From Australia, joined Apr 2001, 56 posts, RR: 0
Reply 11, posted (10 years 7 months 2 weeks 3 days 7 hours ago) and read 2858 times:

Well I was one level below the most elite Ansett member - diamond I think they called it (could be wrong on that). Though I still had Gold status with Star Alliance. United did honour my status for a year. The whole thing coincided with me changing jobs and moving to the United States so I didn't keep on top of it all nor particularly care about it too much.

User currently offlineSabena332 From , joined Dec 1969, posts, RR:
Reply 12, posted (10 years 7 months 2 weeks 3 days 7 hours ago) and read 2837 times:

When I began to fly Sabena in the late 90's, I somehow decided for the Delta SkyMiles program and not for the Sabena frequent flyer program, good that I did it, a year later I flew on AF to the States (they were a new DL partner but SN not anymore) and a few month later SN stopped operations  Sad. At least I didn't lose my miles  Smile.

Patrick


User currently offlineFutureFO From Ireland, joined Oct 2001, 3132 posts, RR: 21
Reply 13, posted (10 years 7 months 2 weeks 3 days ago) and read 2766 times:

@Jetstar,


I had contacted AA several times and they could not get the miles transferred over. I might have to get in touch with them again and see if the miles are still in Limbo out there somewhere.


Sean from MCO



I Don't know where I am anymore
User currently offlineIslandHopperCO From Micronesia, joined Dec 2003, 225 posts, RR: 0
Reply 14, posted (10 years 7 months 2 weeks 2 days 8 hours ago) and read 2708 times:

Ah, perhaps there is hope then that UA will take over the miles. I had hoped to fly on USAir's nice A330s with IFE, but I suppose UA would do!

User currently offlineAKelley728 From United States of America, joined Dec 1999, 2191 posts, RR: 5
Reply 15, posted (10 years 7 months 2 weeks 2 days 2 hours ago) and read 2673 times:

I seem to remember that Eastern and Continental were joint members of the OnePass program (since both were under the Texas Air umbrella).

When Eastern went under, it didn't matter, because OnePass the program still existed.


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