Wirraway From Australia, joined Mar 2001, 1321 posts, RR: 1 Posted (9 years 3 months 4 weeks 1 day 21 hours ago) and read 4389 times:
January 26, 2004 03:44 PM US Eastern Timezone
Qantas Named Airline of the Year by Air Transport World Magazine
WASHINGTON--(BUSINESS WIRE)--Jan. 26, 2004--Penton Media (OTCBB:PTON)
Air Transport World Magazine, the leading monthly magazine covering the global airline industry, selected Australian carrier Qantas as its Airline of the Year for 2004. The editors praised "the carrier's relentless focus on excellence in the air combined with leanness and flexibility on the ground."
ATW Editorial Director J.A. Donoghue added: "Any airline that can increase profits during the Asian Currency Crisis and remain profitable after 9/11 and last year's SARS outbreak is certainly made of the right stuff."
Other award winners include Chautauqua, selected as ATW's Regional Airline of the Year. The Indianapolis-based regional partner of American, Delta and US Airways was cited for its ability to sustain profitability since 2000 while its traffic since 1999 grew more than 900%.
Singapore Airlines received the Passenger Service Award. ATW's editors said, "In an age in which airlines are delivering less and less service, Singapore Airlines never stops reaching for the skies, always on the lookout for new ways to satisfy its customers."
Siberia Airlines received ATW's Market Leadership Award. ATW editors said the Russian carrier "used Western business tools of merger, acquisition and partnership" to become the largest domestic airline in Russia, and second largest overall in the country.
Delta Air Lines of Atlanta received ATW's Airline Technology Leadership Award for the work its Delta Technology subsidiary has done completely re-inventing the airline's technology infrastructure, creating its instant-access Delta Nervous System.
Aer Lingus, the Irish flag carrier based in Dublin, was picked to be the first recipient of the new ATW Phoenix Award, presented to an airline that has successfully left behind an old, failing business model to reinvent itself as a low-fare airline more likely to survive in today's brutal airline markets.
The awards will be presented in Singapore at Air Transport World's Gala Awards Dinner on Monday, February 23, at the Swissotel Singapore.
(Air Transport World is the leading monthly magazine serving the airline and commercial aircraft manufacturing industries. The magazine began its annual awards program in 1974 to recognize excellence in the airline and commercial aerospace industries. Air Transport World is published by Ohio-based Penton Media (OTCBB:PTON), a diversified, global business-to-business media company.)
QANTASFOREVER From , joined Dec 1969, posts, RR: Reply 2, posted (9 years 3 months 4 weeks 1 day 20 hours ago) and read 4305 times:
I can't beleive it, how awful
Why so glum? Chrisrad - remember this: ATW Editorial Director J.A. Donoghue added: "Any airline that can increase profits during the Asian Currency Crisis and remain profitable after 9/11 and last year's SARS outbreak is certainly made of the right stuff."
And never a truer word was spoken.
I congratulate Qantas on this award and wish them all the best in the future.
Sydscott From Australia, joined Oct 2003, 2377 posts, RR: 18 Reply 5, posted (9 years 3 months 4 weeks 1 day 16 hours ago) and read 4162 times:
Thoroughly deserved in my opinion. A profitable, healthy, expanding carrier with excellent economics that is investing in its fleet and inflight product.
Mirrodie From United States of America, joined Apr 2000, 7421 posts, RR: 65 Reply 6, posted (9 years 3 months 4 weeks 1 day 16 hours ago) and read 4119 times:
Great news!
When we flew Qantas in 2001, we wondered why we waited so long!
Excellent service and crews!
Congrats to the Q team!
Forum moderator 2001-2010; He's a pedantic, pontificating, pretentious bastard, a belligerent old fart, a worthless st
QantasA332 From Australia, joined Dec 2003, 1500 posts, RR: 35 Reply 7, posted (9 years 3 months 4 weeks 1 day 15 hours ago) and read 4078 times:
As Sydscott said: thoroughly deserved, definitley! From service, to reliability, to fleet, they're definitely one of the best airlines flying, in my opinion.
Bravo, Qantas!!
Chrisrad From Australia, joined Dec 2000, 1006 posts, RR: 9 Reply 8, posted (9 years 3 months 4 weeks 1 day 14 hours ago) and read 4032 times:
You must be all mad, From service, to reliability, to fleet, they're definitely one of the best airlines flying, in my opinion
If only the general population would agree with you, because that is certainly the general feeling out there.
Bad service, terrible crews, aircraft in appaling condition, lateness. Definately top stuff
Welcome aboard Malaysia Airlines! Winner of Best Cabin Staff 2001,2002,2003,2004,2007,2009,2012
Chrisrad From Australia, joined Dec 2000, 1006 posts, RR: 9 Reply 10, posted (9 years 3 months 4 weeks 1 day 13 hours ago) and read 4012 times:
Having flown: Qantas, Singapore Airlines, Malaysia Airlines, Thai Airways, Garuda Indonesia, Cathay Pacific, Vietnam Airlines, Air New Zealand, United Airlines, Delta, Continental, KLM, Lufthansa. I think I can fairly comment on the lack of quality on Qantas, just my opinion anyhow.........
Welcome aboard Malaysia Airlines! Winner of Best Cabin Staff 2001,2002,2003,2004,2007,2009,2012
VirginFlyer From New Zealand, joined Sep 2000, 4502 posts, RR: 50 Reply 12, posted (9 years 3 months 4 weeks 1 day 13 hours ago) and read 3971 times:
Chrisrad - I am not certain how they compare to the airlines you have listed, however I have flown qantas with some regularity (around once a month) for the past year. While I don't beieve they offer the best service in the air, I have yet to encounter Bad service, terrible crews, aircraft in appaling condition, lateness.
Maybe its just you?
V/F
"So powerful is the light of unity that it can illuminate the whole earth." - Bahá'u'lláh
Aussie747 From Australia, joined Aug 2003, 1161 posts, RR: 0 Reply 14, posted (9 years 3 months 4 weeks 1 day 12 hours ago) and read 3889 times:
Chrisrad,
I do not know when you have flown Qantas but you have to look at their overall product. All classes of travel , maintenace, lounges, not just economy class service. Having flown quite a few airlines around the world especially of late, the Qantas product has improved immensely in the past year or so and continues to do so. It was this award that was awarded to Qantas in an overall capacity, and was obviously voted on a lot of dfferent criteria. In this sense it would not surprise me that Qantas would have won such an award.
I think a lot of people do not realise how lucky we are in Australia compared to some airlines and regions around the world.
P.S. I assume you are an employee of Virgin Blue!!
Chrisrad From Australia, joined Dec 2000, 1006 posts, RR: 9 Reply 15, posted (9 years 3 months 4 weeks 1 day 11 hours ago) and read 3875 times:
I'm proud to be Australian but I don't think Qantas is nearly as good as they could be, while I might be harsh on them, it's only because I know how much better they could be, especially with top-rating S.E asian airlines on our doorstep. I'm not just harsh on QF either, SQ is another airline, I think slipped over the years, especially compared to their neighbours MH who I think are fantastic, and are now my airline of choice. Not bad flying for a 21 - 25 year old!!!
I can thank my university and my parents for giving the many opportunities!
Welcome aboard Malaysia Airlines! Winner of Best Cabin Staff 2001,2002,2003,2004,2007,2009,2012
TBCITDG From Australia, joined Jan 2004, 921 posts, RR: 3 Reply 17, posted (9 years 3 months 4 weeks 1 day 11 hours ago) and read 3836 times:
Chrisrad:
What logical evidence do have to suggest that QF has bad aircraft maintanance ??
If they are as bad as you would leadd us to beleive, why would they then win Airline of the year?
Why would they have 80% of the market share?
Why would they have posted profits, year after year, in light of the Asian crisis, SARS, the Iraq war, low cost carriers, increased competition from other International players etc etc.
As for their service, I think that there is room for improvement when it comes to staff. Aside from that didn't they just spend millions on sleepers in Business. Didn't they fit PTV's in their 743 series? Don't all 744 have PTV's in Economy?
What more do you whant?
Whats that flower called again?? The tall one that everyone likes to cut down to size?
What OZ needs is a doze of US domestic service, and then they'll be glad QF is still around!
Chrisrad From Australia, joined Dec 2000, 1006 posts, RR: 9 Reply 18, posted (9 years 3 months 4 weeks 1 day 11 hours ago) and read 3807 times:
What logical evidence do have to suggest that QF has bad aircraft maintanance>The aircraft I have been on have been in terrible condition inside, I did not have a swipe on their maintenace. But if you haven't already read this thread makes for some good readinghttp://www.airliners.net/discussions/general_aviation/read.main/1334169/6/ If they are as bad as you would leadd us to beleive, why would they then win Airline of the year? The world is full of mysteries, this is one of them Why would they have posted profits, year after year, in light of the Asian crisis, SARS, the Iraq war, low cost carriers, increased competition from other International players etc etc.By cost cutting?? Also don't forget they have a huge domestic market share, especially in light of Ansett collapsing which I'm sure plumped up their bottom line nicely.
Anyhow people, I'm not here to argue, just as everybody has an opinion on any topic be that Airbus vs Boeing, etc.etc.etc this is my view, you don't have to like it, but as I said, there is room for improvement.
Welcome aboard Malaysia Airlines! Winner of Best Cabin Staff 2001,2002,2003,2004,2007,2009,2012
Airbear From Australia, joined May 2001, 632 posts, RR: 2 Reply 19, posted (9 years 3 months 4 weeks 1 day 10 hours ago) and read 3772 times:
I have to say I'm in the "I-can't-believe-QF-got-this-award" camp. QF stands for shareholder value and cost cutting. Not for service, comfort, convenience, timeliness or with the possible (but significant, OK...) exception of safety, any other values that passengers appreciate (unless they happen to be shareholders as well).
Oh... and folks, just wait until a bit later this year and 2005 when Jetstar gets going in earnest, and the Frequent Flyer program is effectively terminated for all but the most expensive fares on whatever remains of the "mainline" Domestic division. It will be interesting then to see how just how loyal all the patriotic Aussies are when push comes to shove!
Truly an airline that only an accountant could love!
Trekster From , joined Dec 1969, posts, RR: Reply 20, posted (9 years 3 months 4 weeks 1 day 10 hours ago) and read 3758 times:
Hi, most airlines do on occasion have a few bad planes, i was on a BA 747 plane to singapore and half the ptv's were falling out the seats, including my mum's. my seat would not recline, and the crew were, well i saw them about 4 times the whole flight.
On the Qantas plane, we saw the crew every hour, walking up and down the cabin with water always with a smile on there face.
Thadocta From Australia, joined Aug 2001, 396 posts, RR: 2 Reply 22, posted (9 years 3 months 4 weeks 1 day 9 hours ago) and read 3687 times:
Whilst accepting that QF are in a remarkably good position WRT competiton domestically, I also believe that the rest of their product places them well and truely for this award.
Sure, their F product is possibly not as good as it could be, but some of their short-haul product is the BEST in the world. You combine the two together, and you end up with a COMBINATION of products which other airlines are impossible to compete with. Sure, some might say "Look at SQ", but I defy you to state that QF have an inferior domestic product to SQ.
Chrisrad From Australia, joined Dec 2000, 1006 posts, RR: 9 Reply 23, posted (9 years 3 months 4 weeks 1 day 9 hours ago) and read 3682 times:
No I don't work for Virgin Blue, far from it. I'm in the arts/entertainment field.
Sure, some might say "Look at SQ", but I defy you to state that QF have an inferior domestic product to SQ Since when does SQ have domestic, all of their flights are classed as international
Welcome aboard Malaysia Airlines! Winner of Best Cabin Staff 2001,2002,2003,2004,2007,2009,2012
Positive rate From Australia, joined Sep 2001, 2143 posts, RR: 1 Reply 24, posted (9 years 3 months 4 weeks 1 day 6 hours ago) and read 3619 times:
I think a lot of people do not realise how lucky we are in Australia compared to some airlines and regions around the world.
Yeah right go ahead and believe that if you want. Why are we so lucky here you tell me? We have ONLY 1 full service carrier and 1 budget LCC and we are supposedly "so lucky". I personally think Australia needs 2 full service carriers and 1 LCC, that would keep QF on its toes in regards to inflight service which has declined since the collapse of AN- especially on the domestic sectors. You wanna know what i think lucky is?- the way it is in the USA and Europe where you have literally dozens of airlines to choose from not just the same 2.
25 ANstar: Positive Rate, I want the pills you're on!!! QF's domestic service is improving.... I would rather have a DJ/QF combo and get half decent service, tha
26 Airbear: Hi Tsv... "Truly an airline that only an accountant could love!" the answer is definitely V*r*in Blue." Sorry, I don't work for VB either, I am in imp
27 FlyboyOz: I totally agree that Qantas deserves to get the best award. I have flown on Qantas last June and found that Qantas has been improved a lot. Oh man i w
28 Positive rate: No food on flights under 4 hours etc etc you really want that? Tell you the truth food doesn't bother me on domestic sectors at all. And yes i would r
29 Trekster: What do u mean no food on flights under 4 hours, we flew to melbourne and then back to brisbane and we got a meal on each flight, and a snack
30 Sydscott: If you recall Australia did have 2 full service carriers and 2 LCC's and look what happened to them. Being at least a once every 2 month flyer on QF,
31 TBCITDG: I think that Airbear and ChrisRad are one the those people that blame QF for the collapse of ANSETT, and for the demise of any other player in the fie
32 Lufthansa: Look, i have this much to say. Yes they have improved, and they deserve credit for that. But they've conned the lot of you into believing the myth tha
33 PER744: The domestic product has improved in leaps and bounds since the demise of Ansett. The food is better than it has ever been, IFE is better, cabin crews
34 QANTASpower: I think we can completely discount the views of Ansett mourners who refer to an airline which has not killed a passenger in its 83 year history as a m
35 KiwiMike: Hard to believe. I too fly with Airline regularly (for work) and must say, they must be judged on their ability to make money as opposed to satisfying
36 QANTASpower: KiwiMike ... lol ... thats so funny coming from a New Zealander. Whenever you put the Ansett mourners and the Kiwi's together you know you have a QF b
37 KiwiMike: Being a resident in Australia but not being Australian allows me to be objective and not blinded by obsessive Nationalism. I have the good fortune of
38 CRFLY: I love QANTAS and I am really proud the Aussies got the prize... 100 points QF!!!
39 Qantasclub: I think this award is thoroughly deserved. I used to be a Qantas Basher, especially in the dark days where their inflight service and economy product
40 Marcelduchamp: It's really entertaining reading how everyone's getting so worked up over the ATW award... While it is prestigious, don't forget that they give the aw
41 Beno: In the past 12 months QF have spent more on product/services than any other airline in the world. (including CX,SIA) These are some of the improvement
42 Sydscott: Blinded by obsessive nationalism?? Apparntly an Australian can't defend Qantas without it being a nationalistic act or patriotic!!!!! For gods sake ta
43 Chrisrad: Can you say there was an Asian Airline who weathered SARS better than QF??? Answer = NO Can you say there was an Airline around the world who weathere
44 Positive rate: I liked it the way things were in the "glory days" of Australian Aviation- ala the late 1980's, early 1990's. QANTAS only flew international, and we h
45 TBCITDG: Wow I really think that a lot of people should take a chill pill. QF wins one award and the people pounce all over them like they did something wrong.
46 Lufthansa: TBCITDG - read your post and think about how "rational" it sounds..... afterall, im not the one calling dj f/a's "little girls"... AND sydscott.... we
47 Chrisrad: I'm glad some other people have responded, I thought I was the only one
48 Tsv: This gem gets my vote for quote of the month (if not the year) : "Perhaps the fact that 70% of the market dont want to be treated like a herd of cattl
49 Stefandotde: Chrismad: "You must be all mad, 'From service, to reliability, to fleet, they're definitely one of the best airlines flying, in my opinion ' If only t
50 Thadocta: Without reading all of what was said above - it was so long-winded in some cases - I have only to reiterate my first comment in this thread and say th
51 Sydscott: "AND sydscott.... well, u also just proved my point perfectly. I should explain something though. New 738s and A330s are great..... but the old style
52 Chrisrad: Stefandotde Just your opinion, Chrismad? So please let other people also have their opinion and don't say they are mad When did'nt I let other people
53 AJ: I'm certainly pleased with the recent improvements in my company's product, and it seems to reflect with a lot more happy passengers. Of course not ev
54 PER744: For those nostalgic for the late 80's/early 90's just remember that airfares at the moment are cheaper on a notional basis, and a hellf of a lot bette
55 Aussie747: Chrisrad, " But I still think they are a far cry from airlines such as SQ, MH." Fair opinion, however I would have to omit at least MH. Qantas doesn't
56 Chrisrad: I'm sorry I have never heard of such things on MH, MH is a million times better than Qantas, have a look at any survey MH come's out in the top five f
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