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AA Cabin Service In F And J After Sept 2001.  
User currently offlineMirrodie From United States of America, joined Apr 2000, 7444 posts, RR: 62
Posted (10 years 10 months 2 weeks 5 days 15 hours ago) and read 3157 times:
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I mean, of course there were huge changes after 2001, but how did it affect the front cabins?

Back in '99, I flew F on AA 757's from JFK-SEA-JFK on D-3's from my AAunt.

To the then student, I recall it being very cool.

--------------------------------------------
So in May '04, we will fly:
JFK-LAX on a 762 in J
LAX-OGG on a 763 in F

LIH-LAX on a 757 in F
LAX-JFK is a 762 in J
-----------------------------------------


From searching this site, I have read that the F cabin on a AA 757 is not that great, but then I suppose that is relative to what you are used to.




So after many searches on these forums, I still have some issues I hope you can clarify:

a)What is the service like in J and F these days (post 9-2001)? I mean, of course there were huge changes after 2001, but how did it affect the front of the cabin?

b)What is J like in a 762 compared to F in a 763?

c)still serving sundaes in the frontin both F and J or only J?

d) will either tickets (both are award gifts from AAunt and mom) in F or J allow us, hopeful honeymooners, entry into Admirals club or Flagship Lounge at LAX? Would talking to my AAunt about that help pull any strings?


thanks for your time and for sharing the knowledge!




Forum moderator 2001-2010; He's a pedantic, pontificating, pretentious bastard, a belligerent old fart, a worthless st
19 replies: All unread, jump to last
 
User currently offlineCkfred From United States of America, joined Apr 2001, 5309 posts, RR: 1
Reply 1, posted (10 years 10 months 2 weeks 5 days 12 hours ago) and read 3051 times:

I flew on an AA 757 in August, 2002 from ORD to SEA. Dinner service in First started with a Greek salad (which was funny, because the movie was "My Big Fat Greek Wedding), followed by the entree, followed by the sundae. Because of turbulence, the salad and the sundae were prepared in the galley, and not at my seat.

The only real changes were: a) the drinks offered while parked at the gate were in plastic cups and not glass. Once in the air, service was with glass and china. And b) the entree choices were chicken or pasta. On a 757 flight from BOS to ORD in November, 1997, the entree choices for First were chicken or filet mignon, although the dessert was German chocolate cake. So, I'm not sure if the lack of beef was simply the menu for the month or an economic move.


User currently offlineCarfield From United States of America, joined Dec 2003, 1946 posts, RR: 8
Reply 2, posted (10 years 10 months 2 weeks 5 days 12 hours ago) and read 3048 times:

I mean, of course there were huge changes after 2001, but how did it affect the front cabins?

Back in '99, I flew F on AA 757's from JFK-SEA-JFK on D-3's from my AAunt.

To the then student, I recall it being very cool.

--------------------------------------------
So in May '04, we will fly:
JFK-LAX on a 762 in J
LAX-OGG on a 763 in F

LIH-LAX on a 757 in F
LAX-JFK is a 762 in J
-----------------------------------------


From searching this site, I have read that the F cabin on a AA 757 is not that great, but then I suppose that is relative to what you are used to.




So after many searches on these forums, I still have some issues I hope you can clarify:

a)What is the service like in J and F these days (post 9-2001)? I mean, of course there were huge changes after 2001, but how did it affect the front of the cabin?
Well, the service has suffered slight cutbacks there and there... nothing too major. For your LAX-Hawaii-LA flights, printed menus are no longer offered, but the content of the meals are pretty similar... For the LAX-Hawaii-LAX in F, you will offer a main meal (except breakfast and redeye flights) with a salad plate and small appetizer on the side, a choice of three main courses, and a choice of ice-cream sundae or fruit/cheese plate for dessert. On morning flights, there will be the breakfast after takeoff, and fruit/cheese plate prior to arrival. On redeye flights, you will be offered a light meal such as sandwich or salad, accompanied by rolls, salad, and cookies as desserts. Except morning flights, you get a bowl of warmed mixed nuts before meals.

For the transcon flights, there are a few cutbacks, such as no more pre-arrival cookies. But you get a printed menu. There is no longer a separate appetizer servies, but a combined appetizer salad plate, followed by three main course selection, and then for dessert, there is a choice of ice-cream or tiramisu.

b)What is J like in a 762 compared to F in a 763?
Well, AA has two versions of Boeing 767-300ERs -- one with regular domestic F seats with 40 inches of legroom and one with the new enhanced inernational style business class seats with 60 inches of legroom. Both versions can be found on the Hawaii market... of course, Hawaiian and domestic versions are most often used, but you can never be sure. So it is up to what you get... but J on Boeing 767-200 is comparable to F on a domestic Boeing 767-300... but J seats on 762s have legrests, which are nice. no PTV...

c)still serving sundaes in the frontin both F and J or only J?
No sundaes are only served in first class... domestic J got a ice-cream bowl (no topping) or cake...

d) will either tickets (both are award gifts from AAunt and mom) in F or J allow us, hopeful honeymooners, entry into Admirals club or Flagship Lounge at LAX? Would talking to my AAunt about that help pull any strings?
I am actually not sure, but I am leaning towards "no"... domestic first class awards do not include lounge access, unless you paid full F or is flying international flights. Hawaii is not international destination, so no lounge access.

I hope this will help!

Carfield


User currently offlineCarfield From United States of America, joined Dec 2003, 1946 posts, RR: 8
Reply 3, posted (10 years 10 months 2 weeks 5 days 12 hours ago) and read 3024 times:

But one good thing that remains is the Crystal Geyser or sometimes Danon water bottles... you will get them on both the transcon and LA - Hawaii flights. I think transcon F class gets Evian...

Anyway, have a good flight and happy honeymoon!

Carfield


User currently offlineKLM11 From United States of America, joined Dec 2003, 182 posts, RR: 1
Reply 4, posted (10 years 10 months 2 weeks 5 days 12 hours ago) and read 3021 times:

Ill tell you one thing ...... After 9/11 the meals are no longer complimented with steak knives and butter knives. I think everyone knows why  Sad

--KLM11



BENAIRE - The Refined Airline
User currently offlineFLIBOYZ From United States of America, joined Sep 2003, 201 posts, RR: 0
Reply 5, posted (10 years 10 months 2 weeks 5 days 12 hours ago) and read 2996 times:

The cocktail glasses and wine glasses that USED to be used before for pre-departures were replaced with plastic cups WAY before 2001. Not after.

And as far as the F and J service on AA goes, yes they have cut a lot and let me tell you the company had an earful from the FAs. The ones that love to work the flights and provide excellent service. Yes there out their somewhere. Complained and complained and let me tell you are still complaining. But Management DOES NOT LISTEN TO THERE EMPLOYEES and they never will!!!! That's just the way AA operates. No FA imput is credible and sufficient enough to change or NOT CHANGE something at this company. Surprising they are not in bankruptcy yet.


User currently offlineMirrodie From United States of America, joined Apr 2000, 7444 posts, RR: 62
Reply 6, posted (10 years 10 months 2 weeks 5 days 11 hours ago) and read 2949 times:
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FLIBOYZ, hopefully that will change with the new incentive program tha I hear was started. All you can do is continue to strive to provide and be the best.

Thanks for the advice thus far guys. Looking forward to it, thanks.



Forum moderator 2001-2010; He's a pedantic, pontificating, pretentious bastard, a belligerent old fart, a worthless st
User currently offlineAlexchao From United States of America, joined Aug 2001, 688 posts, RR: 0
Reply 7, posted (10 years 10 months 2 weeks 5 days 11 hours ago) and read 2947 times:

Well, AA has two versions of Boeing 767-300ERs -- one with regular domestic F seats with 40 inches of legroom and one with the new enhanced inernational style business class seats with 60 inches of legroom.

I think AA has converted all of its 763ERs into one cabin layout. I think all have international style business class seats with 60". Please correct me if I'm wrong.

-alexchao


User currently offlineQqflyboy From United States of America, joined Oct 2003, 2297 posts, RR: 13
Reply 8, posted (10 years 10 months 2 weeks 5 days 10 hours ago) and read 2910 times:

FLIBOYZ... do you think complaining here will make things better? When you make comments such as you did, it only stands to humiliate yourself and your coworkers. This is not the place for your sentiments toward AA as an employee. If it's so bad, I know of about 6,000 flight attendants who would happily replace you.

I, for one, am proud of the service AA offers on it's transcon flights. Things aren't as they used to be, but compared to the service offered on other airlines, AA has done a good job at maintaining its premium product while keeping costs under control.

As mentioned above, all AA 763s have been reconfigured for business and coach only. There are thirty seats in business, and 182/183 in coach.

AA has complimentary day passes to the Admirals Club. Your aunt may be able to obtain them for you. They aren't generally hard to come by, if you know someone to ask for them. I've never had problems getting my parents some. It's certainly worth a try. I hope you enjoy it, and congratulations on your wedding!



The views expressed are mine alone and do not necessarily reflect my employer’s views.
User currently offlineMirrodie From United States of America, joined Apr 2000, 7444 posts, RR: 62
Reply 9, posted (10 years 10 months 2 weeks 4 days 12 hours ago) and read 2812 times:
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QQflyboy, thanks for the advice.

And I agree with you. Turn the AAttitude into something positive!

My aunt works for AA. Apparently there is a new incentive program? Let's get AA back to prime shape.



Forum moderator 2001-2010; He's a pedantic, pontificating, pretentious bastard, a belligerent old fart, a worthless st
User currently offlineMirrodie From United States of America, joined Apr 2000, 7444 posts, RR: 62
Reply 10, posted (10 years 10 months 2 weeks 3 days 14 hours ago) and read 2721 times:
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-"As mentioned above, all AA 763s have been
reconfigured for business and coach
only. There are thirty seats in
business, and 182/183 in coach."


So I am still a bit confused, which of these can I expect?:

one with regular domestic F seats
with 40 inches of legroom

OR the one with
the new enhanced international style
business class seats with 60 inches of
legroom.


Also, any pics of the new 757 interiors?




Forum moderator 2001-2010; He's a pedantic, pontificating, pretentious bastard, a belligerent old fart, a worthless st
User currently offlineMirrodie From United States of America, joined Apr 2000, 7444 posts, RR: 62
Reply 11, posted (10 years 10 months 2 weeks 2 days 3 hours ago) and read 2640 times:
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-"As mentioned above, all AA 763s have been
reconfigured for business and coach
only. There are thirty seats in
business, and 182/183 in coach."

So I am still a bit confused, which of these can I expect?:



Also, are amenity kits given on domestic flights in F and J?



Forum moderator 2001-2010; He's a pedantic, pontificating, pretentious bastard, a belligerent old fart, a worthless st
User currently offlineI LOVE EWR From United States of America, joined Jan 2002, 852 posts, RR: 8
Reply 12, posted (10 years 10 months 2 weeks 2 days 2 hours ago) and read 2597 times:

All of AA's 763s are now configured with the 60 Inch Pitch. The Seats are VERY comfortable. No amenity gifts given.

For Lounge access you can buy a day pass. I THINK it is 50.00 for the day you are traveling and includes that you can bring in two people. But I am not sure. Call the JFK Admirals Club Directly to find out.


User currently offlineKanebear From United States of America, joined May 2002, 953 posts, RR: 1
Reply 13, posted (10 years 10 months 2 weeks 2 days 1 hour ago) and read 2563 times:

I believe that the Admiral's Club $50 pass is good for that day's travel and not just at that one club. Thus you could use it at both JFK and LAX. Unless you've got some LONG layovers, I don't think the pass is worth it as it essentially only gets you a quiet place to sit with free sodas and pretzels (and occasionally cookies or fruit). Also, at JFK the Admiral's Club is landside. This can be a pain as you have to budget time to clear security.


As others have noted, the "Hawaiian Configuration" 763s with 40" of pitch have been reconfigured to the new two-class 763 international standard with 60" of pitch. Those aircraft did have the int'l J seats, they were just crammed in quite a bit tighter and didn't offer as much recline. They did have legrests though. CO is still the best premium service available to Hawaii. From IAH and EWR it is a BusinessFirst service with printed menus, etc. LAX is a modified service but still quite nice.

As for the transcon, one small note. I recently did LAX-JFK-LAX in P and remember pre-arrival cookies on JFK-LAX (not on LAX-JFK as it was a redeye). Is that in P only now? You won't get an amenity kit on the transcon at all.


User currently offlineMirrodie From United States of America, joined Apr 2000, 7444 posts, RR: 62
Reply 14, posted (10 years 10 months 2 weeks 1 day 11 hours ago) and read 2482 times:
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great, thanks for the tip. what class is P service?

i appreciate all the answers!



Forum moderator 2001-2010; He's a pedantic, pontificating, pretentious bastard, a belligerent old fart, a worthless st
User currently offlineCarfield From United States of America, joined Dec 2003, 1946 posts, RR: 8
Reply 15, posted (10 years 10 months 2 weeks 1 day 10 hours ago) and read 2458 times:

P means "first class" on the three-class cabin aircraft.

Thanks for the news about the Boeing 767-300s... the international J seats are very comfortable...

no amenity kits will be given out on any of the domestic flights. CO used to hand out amenity kits to Businessfirst passengers on the longer HNL-IAH/EWR flights, but I am not sure if this is still the case.

About pre-arrival cookies in J and two class F, they were cut about a year ago, and I am surprised that P has the pre-arrival cookies on non-redeye and breakfast flights. Well, maybe things have changed... but definitely no pre-arrival cookies on J from JFK to LAX on lunch/dinner flights...

Carfield


User currently offlineMirrodie From United States of America, joined Apr 2000, 7444 posts, RR: 62
Reply 16, posted (10 years 10 months 2 weeks 12 hours ago) and read 2399 times:
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Pre-arrival cookies?.... thats not like service as you are being boarded. that sounds like a last minute condiment before you land. Is that right?


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User currently offlineHNLFlyboy From United States of America, joined Jan 2004, 321 posts, RR: 1
Reply 17, posted (10 years 10 months 2 weeks 9 hours ago) and read 2367 times:

Ok, so what's the verdict on the a/c used for Hawaii....763's with the 60" pitch in "business"/first or 40"? Need a final answer....

User currently offlineMirrodie From United States of America, joined Apr 2000, 7444 posts, RR: 62
Reply 18, posted (10 years 10 months 1 week 6 days 13 hours ago) and read 2299 times:
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Hawaiian Configuration" 763s with 40" of pitch have been reconfigured to the new two-class 763 international standard with 60" of pitch

I thought this was the answer. No?





Forum moderator 2001-2010; He's a pedantic, pontificating, pretentious bastard, a belligerent old fart, a worthless st
User currently offlineMirrodie From United States of America, joined Apr 2000, 7444 posts, RR: 62
Reply 19, posted (10 years 10 months 1 week 5 days 11 hours ago) and read 2261 times:
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DOes anyone have a final answer concerning this?


Forum moderator 2001-2010; He's a pedantic, pontificating, pretentious bastard, a belligerent old fart, a worthless st
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