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Qantas First Class To SYD  
User currently offlineASTROJET707 From United States of America, joined Feb 2004, 299 posts, RR: 5
Posted (10 years 5 months 2 days 13 hours ago) and read 4854 times:

I recently redeemed 270k CO-Onepass miles for two roundtrip first class tickets to SYD in April 2004. Would anyone provide some info on QF premium class service. This is my first trip to Australia and I am very pumped up about it!

Thanks.

31 replies: All unread, showing first 25:
 
User currently offlinePilot727aa From United States of America, joined Jul 2003, 136 posts, RR: 0
Reply 1, posted (10 years 5 months 2 days 12 hours ago) and read 4787 times:

You should try to check the Trip Report section of the forum, I think you will be able to get a better response there. Have a good time in Australia, I know I really enjoyed it there.
-Brady


User currently offlineCarfield From United States of America, joined Dec 2003, 1881 posts, RR: 9
Reply 2, posted (10 years 5 months 2 days 9 hours ago) and read 4704 times:

You will have a good flight. QF First class may not be the best in the world, but among the top tier carriers. Check out www.qantas.com.au website. Under International First class section, there are details about the seats, various amenities you will get include amenity kits and sleeper suits, and meals are nice... the current sample menu was a JFK-LAX-SYD... the LAX-SYD will be pretty the same across the network, unless you are flying the daytime LAX-SYD flight. On your return from SYD to LAX, you will get a more spreadout main meal service... just because of the departure times... but the meals are generally nice... you can pretty much eat anything you want from the menu. Check it out and have a good flight! If you have time, you should write a trip report too.

BTW, QF SYD flight used Terminal Four (AA Terminal), not Tom Bradley...
You will have access to the new Admiral Club of AA... hopefully as a first class passenger, you will have access to the Flagship lounge... ask the agent when you check in... you have to get a swipe card to get into the F section.

The F class lounge at SYD is pretty nice... although I think they can used more food, but the seats are nice and you will get a good view of SYD airport.

Even if you fly F, I will allow more times at LAX... check in line can be busy and the security line can be busy at certain times, especially the redeye flights rush around 9 to 11pm. For SYD, I find the Australians allow much time for checkins. I think you should be a bit early for the "extra" security checks for flights to USA and the QF F lounge is pretty nice at SYD.

Carfield


User currently offlineHNLFlyboy From United States of America, joined Jan 2004, 321 posts, RR: 1
Reply 3, posted (10 years 5 months 2 days 6 hours ago) and read 4645 times:

the Great Carfield once again comes through....thank you Carfield for the great response. We others are not worthy.....and I am being serious, not cynical.

User currently offlineNwfltattendant From United States of America, joined Nov 2003, 341 posts, RR: 4
Reply 4, posted (10 years 5 months 2 days 5 hours ago) and read 4584 times:

Ill give you my two cents worth here....

Originally back when I flew a lot and racked up a lot of miles, I was saving them up for a trip on a major international carrier. At the time I thought that Qantas would be my first choice, and after reading everything on a.net, i quickly did an about face. Now, I realize that youve already handed over the mileage, and this post makes you uneasy, but its the facts. The very people who could possibly serve you post regularly in these forums. Try a search on a.net regarding forums pertinent to Qantas crews or service. For further research, check epinions.com.

At one time i shared the same rosey view of Qantas, which has left never to return. I would explore my options and consult the CO OnePass desk, i believe theres a small fee to reinstate miles, and use them on a carrier worthy of a great world experience. I realize how important mileage is, and that if you have a bad experience, you'll never get any kind of reinstatement or closure to it. My personal suggestions would include, Lauda, Austrian, Singapore, Malaysian, Air New Zealand, South African Airways, Swiss, or Virgin Atlantic. Im sure there are many ive left out accidently.

FOR THE "DO GOODERS" THAT SUGGEST DELETION OF THIS POST -

Ive emailed this message to astrojet707 and find it unfortunate that you cant deal with the posts that are contrary to your beliefs. Even with deletion, it will still reach astrojet. That is what forums are about, getting your feelings and personal experiences out in the open, especially when requested - as astrojet has. Even good carriers can go astray. Im not saying qantas is all bad, but i certainly wouldnt bet the trip of a lifetime after reading all the negativity on them. A carrier can climb back to the top, look at Continental. Hopefully theyll get cleaned up before its too late.



Go yakkin !!!!!!
User currently offlineQANTASpower From Australia, joined Aug 2002, 516 posts, RR: 7
Reply 5, posted (10 years 5 months 2 days 4 hours ago) and read 4525 times:

Astrojet707,

I am sure you will have a great flight in QF First Class. Hopefully you well get to fly on one of the new 747-400ER's. As Carfield said check out the website for all the details.

QF First Class was ranked 3rd behind Singapore and Cathay in the Skytrax awards for 2003.

They have recently upgraded the product to coincide with the launch of the business class sleeper bed.

I would be very surprised if you were in anyway disappointed.

Enjoy your trip.

QANTASpower



User currently offlineHigh_flyr69 From Australia, joined Apr 2001, 510 posts, RR: 0
Reply 6, posted (10 years 5 months 2 days 4 hours ago) and read 4514 times:

Fly to Melbourne. Melbourne is better. :P

I hate Sydney beating us at everything.
cheers
high_flyr69



Diplomacy is the art of saying 'Nice Doggy' until you find the shot gun
User currently offlineCarfield From United States of America, joined Dec 2003, 1881 posts, RR: 9
Reply 7, posted (10 years 5 months 2 days 4 hours ago) and read 4484 times:

Well there are good and bad days... even if you fly CX first class, there will still be chances that you get a relatively average crew or a last minute set of crew... it is hard to guarantee that you will have an absolutely great trip. We will just have to live with this fact... 270,000 miles is a big investment, but QF is a world class airline and I am sure that there is a minimal standard that QF follows. Also just the fact of able to sleep in a full flat bed is a plus...

I am not a big fan of QF, and have flown only their J class; nevertheless, since you have already issued the tickets, why not think about them positively and enjoy the trip? I flew QF from SYD to AA), Japan">NRT and the trip was not really not impressive... but I am sure first class will be better. After all, QF follows BA's F suites design and has updated the cabin service to welcome the arrival of the Skybed... I am sure that it is fine

The menus featured at the website look great and the F class meals at www.airlinemeals.net look good. I still have reservation about its J product, but for first class, I think it is better. I am actually thinking about a F trip using my AA or AS miles in the future... Qantas's J is not impressive (but still an okay product), but F certainly looks decent.

Tell us about it... maybe your trips will shed a positive light on QF, or will support the general negative opinions on QF that this board sheds...

Enjoy!
Carfield

[Edited 2004-02-14 11:48:32]

User currently offlineQantasforever From , joined Dec 1969, posts, RR:
Reply 8, posted (10 years 5 months 2 days 4 hours ago) and read 4466 times:

Nwfltattendant

You base your opinion of an entire airline on the opinions of a few on this site? You really have no idea do you - about the massive improvements to international service standards at Qantas. Your rather ominous comments (i.e: "A carrier can climb back to the top, look at Continental. Hopefully they'll get cleaned up before its too late.") clearly demonstrate a lack of understanding of the modern qantas image and reputation. IMHO - how many airline awards has CO won lately compared to Qantas? None of significance since 2001. Whereas Qantas has received many prestigious awards recently including Airline of the Year by Air Transport World Magazine, and Best inflight entertainment by the World Airline Entertainment Association.

While I agree that Qantas is not perfect - it is my opinion that you have SEVERELY misjudged it.

ASTROJET707 -

F class is extremely comfortable and will make your journey to Australia very restful indeed! Coming from someone who has almost always found it impossible to sleep in the air - the skybed facilitates a wonderful night's sleep. The inflight entertainment is great - the food is really top notch stuff. It was designed by Neil Perry one of Australia's finest restauranteurs. I find the dedicated F crew to be not just helpful but extremely knowledgeable - a rarity these days it seems. In all - it's really such a pleasure. You are taken care of on the ground and in the air by an airline that's been doing it for over three quarters of a century.

Enjoy!

High_flyr69 -

Seriously. All you guys need is a couple of landmarks - it's that easy! You can have the crappiest city in the world but as long as it's hidden by a polished veneer of tourist hot spots no one will notice.

Qantasforever


User currently offlineQantasclub From Australia, joined Nov 2003, 757 posts, RR: 2
Reply 9, posted (10 years 5 months 2 days 3 hours ago) and read 4450 times:

NWfltattendant: Whilst I totally accept your right to air your viewpoints and opinion about any airline, I must say that I agree with some of the others..you have severely underestimated Qantas. Of your list of
'once in a lifetime' carriers to blow points on first class for, the only carriers I would agree with are Singapore and Virgin. Qantas is leagues above the others. (Austrian, south african?! Please!). I also noted that you mentioned all the Star alliance carriers, and not other one-world airlines like cathay and BA who are just as good, if not better than Qf.

As for High-flyer69, I'm a Melbournian as well, and all I can say is..Melbourne has been voted the most liveable city in the world in repeated surveys, consistantly beating Sydney, AND most other cities in the world multiple times now. So no need to feel defeated, mate!



Long Haul is the only way to go
User currently offlineNwfltattendant From United States of America, joined Nov 2003, 341 posts, RR: 4
Reply 10, posted (10 years 5 months 2 days 3 hours ago) and read 4407 times:

I do apologize for omitting Cathay... They are in that league also.... Cathay is where i may use my mileage.

QantasClub....

Im glad you have so much pride in the Australian carrier, keep up the good work. Its amazing how much the two of you defend Qantas. If you people down there had a choice other than QF and Air New Zealand, maybe you'd see that QF is not the greatest carrier, and that the attitude exuded by them is little to be desired.

QantasForever....

that's great your related to a crew member at QF. Still to this day im amazed anytime that Qantas is the subject of discussion you have to jump in and save the day. These posts are getting almost as ridiculous as a Boeing vs. Airbus forum, which is now banned.



Go yakkin !!!!!!
User currently offlineMotorhussy From New Zealand, joined Mar 2000, 3112 posts, RR: 9
Reply 11, posted (10 years 5 months 2 days 3 hours ago) and read 4401 times:

Since you can't fly CX or SQ First Class across the Pacific to Oz, QF is your best bet. Better than UA on all fronts and better than NZ in terms of cabin configuration and appointment. When NZ reconfigures and redecorates their long-haul fleet later this year, QF will again have serious competition for the trans-Pacific premium passenger. NZ's cabin service has always been superior, but their cashflow and the AN deficit has left them wanting with regards to maintaining their contemporary premium status.

Bon voyage!
MH



come visit the south pacific
User currently offlineQantas077 From Australia, joined Jan 2004, 5850 posts, RR: 40
Reply 12, posted (10 years 5 months 2 days 3 hours ago) and read 4394 times:

alot of people love to knock Qantas, let the knockers keep knocking but i'll only fly Qantas, they are as superior as Cathay, BA, SQ and any other airline you want to match it against.

I have used the business class product on numerous longhauls, it's superb, so i would believe that first class could only be better, and there is no better way to get the feel of OZ than to fly here with the Spirit Of Australia.



a true friend is someone who sees the pain in your eyes, while everyone else believes the smile on your face.
User currently offlineQantasforever From , joined Dec 1969, posts, RR:
Reply 13, posted (10 years 5 months 2 days 3 hours ago) and read 4379 times:

If you people down there had a choice other than QF and Air New Zealand, maybe you'd see that QF is not the greatest carrier, and that the attitude exuded by them is little to be desired.

Well actually I no longer live in Australia and thus am exposed to a myriad of international airlines. I'm aware that Qantas isn't the world's best airline - yet I'm not prepared to agree with you that it's at the lowest ebb of international standing. You seem to infer an awful lot.

that's great your related to a crew member at QF.

You are bringing personal stuff into this discussion. We all have our reasons why we may or may not support certain airlines. I don't appreciate you mentioning this fact - not because it's a secret (which it isn't) but because it's personal.

Still to this day im amazed anytime that Qantas is the subject of discussion you have to jump in and save the day.

Look - I have no intention of saving the day at all. I'm presenting my opinion. I don't criticise you for your opinions of QF - I criticise your opinions.

These posts are getting almost as ridiculous as a Boeing vs. Airbus forum, which is now banned.

You talk so much about your right to express your opinions - now you are suggesting that discussions where I present my opinions of Qantas in direct contradiction to yours should possibly be banned. A little hypocritical I must say.

I bear absolutely no malice toward you as a person at all Nwfltattendant - yet you attack me and Qantasclub personally. I've backed up my pro-qantas arguments by highlighting recent awards qantas has won. Your unfavorable qantas comments are based on the opinions of other people on this website. Can we please have an intelligent discussion about this without it getting a little bit nasty?

Apologies to ASTROJET707 and others on this thread for the way this thread seems to be going - I hope things will be on the right track soon.

QFF


User currently offlineChrisrad From Australia, joined Dec 2000, 1066 posts, RR: 8
Reply 14, posted (10 years 5 months 2 days 1 hour ago) and read 4324 times:

alot of people love to knock Qantas, let the knockers keep knocking but i'll only fly Qantas, they are as superior as Cathay, BA, SQ and any other airline you want to match it against
Says who, you???  Insane
Too bad worldwide surveys don't reflect that......
If you only fly Qantas then how do you know what CX,BA,SQ or MH are like for that matter?



Welcome aboard Malaysia Airlines! Winner of Best Cabin Staff 2001,2002,2003,2004,2007,2009,2012
User currently offlineDFWMEX From United States of America, joined Dec 2003, 112 posts, RR: 0
Reply 15, posted (10 years 5 months 2 days 1 hour ago) and read 4281 times:

Astrojet:

Like you, I am traveling for the first time to Australia and NZ with Qantas but in May. I redeemed 105,000 CO Miles for a Business Class ticket. I did have enough for First Class, but because I wanted to use my free stopover privilege in Auckland and I am also doing an open jaw (arriving at Brisbane- overland to Sydney to Melbourne- and flying back from Melbourne), they told me that the First Class was not available (allegedly if I did the stopover in Auckland then, I couldn't do First Class between NZ and Australia per QF rules). If I had gone straight to/from Austrialia, the FC may have been possible, but I wanted to use the stopover to visit Auckland too. Besides the First Class seats are in more demand and they only get 2 seats in each flight (except a couple of them) in the premium cabins for award tickets. Still I am very happy, I am flying the upper deck in International Business Class which feature the new SkyBed. So even though I didn't get the First Class ticket, I still get to go to Australia. I have been trying for the last 2 years to book an award trip within the next 4 months but usually those all classes of services are sold out many many months in advance when you are buying them with miles. I always attempted the Australian summer to travel but was impossible to find seats. This time I will be going for my first time in May 13-31.

The good thing is that I will get access to the lounges. I have a 5 hour lay over in LAX (DFW-LAX) and then when I fly back from Melbourne, I have to return via Brisbane to catch the plane to Auckland where I will do my free stopover. I will make use of those lounges and also use all that excess lay over time to do spotting on those airports. Hopefully those lounges have good views of the planes.


User currently offlineCedarjet From United Kingdom, joined May 1999, 8034 posts, RR: 54
Reply 16, posted (10 years 5 months 1 day 23 hours ago) and read 4243 times:

NWfltattendent. Have you ever flown Qantas in first? Or any of the other airlines you mentioned as being superior? (Austrian! who says Yanks don't know what irony is?)

I have had the great privilege of flying QF first class from Heathrow to Sydney and back, and it was the most sophisticated, relaxing experience I've ever had in the air. I'd take another 20 hours in a QF suite over another Concorde ride (if I may reinforce my credentials, I have actual experience of both).

* The seat is incredibly comfortable. And it recline fully flat into a real bed; and the cabin crew bring pillows and a duvet. The best night's sleep in the air, bar none.

* The meal service is the best in the air, with a seat opposite if someone else in the cabin would like join you. On my first QF F leg out of Heathrow, I had a superb five course meal, joined by one of Australia's finest living painters, as the cities of E Europe slid by seven miles below. Wow.

* The attentive and friendly service is as good as anything else in the air (although on one leg I had a rather grumpy flight attendent; turned out she'd just won the Aussie lottery and couldn't wait to leave the job and start spending!).

I'm not a huge fan of Qantas (their new J class Skybed is a complete waste of time - uncomfortable, doesn't recline flat, no laptop power...never again) but their F product is the best in the air, along with BA. I'm sorry nwfltattendent, but you clearly have no idea what you're talking about. And I might add that before you are so deliberately insulting about Qantas, I suggest you consider how your own airline treats it's customers, especially in premium classes.



fly Saha Air 707s daily from Tehran's downtown Mehrabad to Mashhad, Kish Island and Ahwaz
User currently offlineQantas077 From Australia, joined Jan 2004, 5850 posts, RR: 40
Reply 17, posted (10 years 5 months 1 day 17 hours ago) and read 4164 times:

Too bad worldwide surveys don't reflect that......
If you only fly Qantas then how do you know what CX,BA,SQ or MH are like for that matter?

my own personal choice is to fly QF, on many occasions i have not had a choice so i have been given other carriers. QF is my first choice whenever possible.

I've flown all the above you mentioned, they are no better or worse than QF.



a true friend is someone who sees the pain in your eyes, while everyone else believes the smile on your face.
User currently offlineQANTASpower From Australia, joined Aug 2002, 516 posts, RR: 7
Reply 18, posted (10 years 5 months 1 day 16 hours ago) and read 4121 times:

Cedarjet,

Re the new J bed - what a load of garbage:-

Qantas Skybed Wins Prestigious Design Award
Sydney , 4 February 2004

The new Qantas international Business Class seat, Skybed, has won a Good Design Award from the Chicago Athenaeum Museum of Architecture and Design - one of the world's oldest and most prestigious international design awards.

Skybed was designed by Australian industrial designer Marc Newson, and developed by USA based manufacturer BE Aerospace in association with Qantas engineering.

The Executive General Manager of Qantas Airlines, John Borghetti, said he was delighted Skybed had received the international acknowledgment.

"Skybed is nothing like the traditional airline seat. It has a sleek, contemporary design and offers a range of innovative features that provide comfort, privacy and flexibility for customers," Mr Borghetti said.
Skybed is 6 feet, 6.5 inches (199.4 cm) long and 23.5 inch (60 cm) wide when fully reclined to 8 degrees. Its features include:

* a fixed cocoon-style seat surround to provide maximum privacy;
* a privacy screen between seats;
* extensive seat adjustment controls to ensure maximum comfort in any position, with additional seat controls inside the cocoon surround;
* cushioned lumbar support;
* a back massage feature;
* a large 10.4 inch (26.4 cm) screen with multi-channel entertainment;
* a PC power outlet that allows laptops to be plugged straight in without the need for adaptor cables;
* clever storage options including a shoe cupboard and glove box for spectacles and travel documents; and
* a water bottle holder.

Skybed is being progressively introduced on the entire 747-400 fleet. It will also be installed on the airline's new A330-300 aircraft to be delivered later this year.

The Good Design program was founded in Chicago in 1950 with the participation of some of America's most important designers. More information about The Chicago Athenaeum Museum of Architecture and Design Awards can be found at chi-athenaeum.org.

Issued by Qantas Corporate Communication (3026)
Email: qantasmedia@qantas.com.au

________________________________

The fact is that with the roll ot of the new economy, Business and First products QF is comparable if noit better than any competitor.

The resident Qantas haters will not like this fact but you had better get used to it.

There are more new planes, more product improvements and even better service on the way.

While you can argue all the like about who has better service when you take into account the whole package - profitability, safety, product, service, history spanning 83 years I think QF standouts.

Once again - enjoy your trip Astrojet.

Thankyou

QANTASpower



User currently offlineJsmith From , joined Dec 1969, posts, RR:
Reply 19, posted (10 years 5 months 1 day 16 hours ago) and read 4089 times:

Qantasclub, have you ever flown Austrian Airlines?



User currently offlineChrisrad From Australia, joined Dec 2000, 1066 posts, RR: 8
Reply 20, posted (10 years 5 months 1 day 14 hours ago) and read 4037 times:

The fact is that with the roll ot of the new economy, Business and First products QF is comparable if noit better than any competitor. Again by whose standards?

The resident Qantas haters will not like this fact but you had better get used to it. we have nothing to get used to, just the fact that their are many more superior airlines out there than QF

There are more new planes, more product improvements and even better service on the way.
Of course new planes and products makes for better service.......  Insane



Welcome aboard Malaysia Airlines! Winner of Best Cabin Staff 2001,2002,2003,2004,2007,2009,2012
User currently offlineNWAFA From United States of America, joined Dec 2003, 1893 posts, RR: 16
Reply 21, posted (10 years 5 months 1 day 13 hours ago) and read 3941 times:

I have always wanted to fly QF and fly them FC! Please share your trip with all of us!

One day I hope to non-rev on them and hope I get up front!!



THANK YOU FOR FLYING NORTHWEST AIRLINES, WE TRULY APPRECIATE YOUR BUSINESS!
User currently offlineQantasclub From Australia, joined Nov 2003, 757 posts, RR: 2
Reply 22, posted (10 years 5 months 1 day 4 hours ago) and read 3857 times:

Jsmith: Yes, I have flown on Austrian from the states into Vienna 2 years ago..very cold clinical service, and canteen food. Not the worst, but certainly not up there with the best.
To be honest, why are we taking the jugdements of a NW employee so seriously, particularly when it comes to passenger service. They are the worst of a bad bunch of US major carriers who have no idea of what excellence in inflight service is all about.
I would say that service and product wise, Qantas is probably not quite as good as Cathay or SQ, but they are a close second and anyone who has flown them recently would agree that there has been a noticeable improvement. Certainly what they offer in terms of hardware and seats, etc are world class. Even if you disagree, they are definedtly not amonst the worst. (can't say the same for NW)
There are certain die-hard Qantas haters in this forum and thats ok. They are allowed to express their opinions, and in time, their lack of objectivity becomes clear.
Have a great trip, Astrojet! I'm sure you'll have a ball. And enjoy Australia.

cheers,

Qantasclub.







Long Haul is the only way to go
User currently offlineASTROJET707 From United States of America, joined Feb 2004, 299 posts, RR: 5
Reply 23, posted (10 years 4 months 4 weeks 11 hours ago) and read 3701 times:

DFWMEX,

I had a very difficult time procuring two FC seats in April 2004 and I booked 8 months in advance. My frame of reference is DFW-LGW-DFW on BA in FC.
I have flown DL B/E to EZE and CO B/F.

I also have a trip coming up on MH to KUL. The read I get about MH is even though F&J cabins are not "current" the level of service outweights the cabin.
My hope(expectation) is that QF FC will be outstanding.


User currently offlineQF744 From Australia, joined Feb 2004, 415 posts, RR: 1
Reply 24, posted (10 years 4 months 4 weeks 10 hours ago) and read 3664 times:

AstroJet,

I find that Qantas' international business is that comfortable, there is no need flying first.. also, there is the same amount of video entertainment, great food and excellent wine... plus you can't go upper deck in first!

I have flown many Euro, Asian and US carriers and I do find QF to be one of the best...

In looking at what nwfltattendant suggested, Austrian, SAA, VS and Swiss don't fly to the east coast of Australia - only SAA to Perth.

While Air NZ has good service, the comfort levels are nowhere near that of QF, Singapore, Cathay, etc.

Stick with QF and you will enjoy it! Easily the best trans-Pacific carrier...



IT'S ALL ABOUT THE UPPER DECK
25 ScarletHarlot : I have been saving up my AS miles for five years and finally have over 270,000, enough for Mr. Harlot and me to go first class on Qantas to Australia.
26 Qantasforever : ScarletHarlot - Um, you do realise you are talking about a country of over 7 million square kilometers? I think that three weeks for the itinerary you
27 Post contains images Stefandotde : @ NW-flight attendent : "Im glad you have so much pride in the Australian carrier, keep up the good work. Its amazing how much the two of you defend Q
28 ScarletHarlot : Qantasforever - that is what I am afraid of, that it would be like trying to see lots of Canada in three weeks. Thanks for the advice. Nothing's booke
29 David T : Astorjet707: I skipped past all the political in fighting and let me tell you this. I first flew QANTAS in 1990 after about 5 years at that time wanti
30 Post contains images FlyCaledonian : ScarletHarlot, maybe skip Perth and it'll be more realistic, but still very tiring with all that travelling! Astrojet707, I've never made it to econom
31 ANstar : I flew QF First class back to Sydney in December, and apart from my first choice of main & entree not being available, the flight was faultless. NWfli
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