Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Things I Learned At UA World Headquarters  
User currently offlineFA4UA From United States of America, joined Nov 2003, 812 posts, RR: 20
Posted (10 years 6 months 3 days 1 hour ago) and read 5520 times:

I just had a meeting at United's World Headquarters and being the nosey aviation geek that I am I had to dig around for some good info and rumors!

Facts:
1. United is expected to generate close to 7 figure returns from printing advertisements on the inside lid of the Snack Boxes we serve.

2. The new ad campaign launched on print last week (18Feb) and on TV in all our hub cities during the Academy Awards. It's supposed to be illustrations (I called them cartoons and was swiftly corrected) and they're supposed to highlight the emotional aspect of travel. Once again UA goes for the "high brow" art form to connect with passengers as apposed to AA's use of facts and figures in advertising.

3. 72 aircraft will be painted in 2004 in the new livery. Some of this number includes new CRJ's UAX will be taking delivery of and the others will all be painted after maintenance checks.

4. All flights over 2.5 hrs will include hot meal service in First and Business Class and our International First Class will again have flowers onboard, and more food selection as we try to "beef up" our premium products.

5. SFO regains Beijing! Yahoo! Can't wait to go shopping there on a long layover! (this continues my two theories that UA is going forward with a renewed focus on our international network and Point to Point flying abroad rather then through hubs)

6. Another reason TED has no first class was because premiere passengers all said for a leisure market that a first class offering wasn't as important as the ability to go there. In other words if the only way we could operate these leisure routes is all economy, the premieres thought a broader option in destinations are more important then first class offerings.

Observations:
1. United World Headquarters is a different world since I was last there in 2001. There is a new energy, new enthusiasm and a general sense of life there. Last time I was there, it was a dreary place filled with cynism and doubt.

2. The logo on the outside of the building has got to GO! It's circa 1984 and it's sad looking! I already told 744Flagship to get on it when he gets hired there!

3. Oh, another thing that I re-learned was the importance of bringing your own MP3 or Cd Player with earphones while travelling. It's the perfect answer to annoying passengers next to you who think they're really really funny or to screaming babies! I've flown millions of miles and I still chuckle thinking about how a walkman/MP3 player is the ultimate escape!

Rumors:
1. Look forward to a news release in the upcoming weeks/months about changes to the fleet. (My guess is the inevitable retirement of the 762... but what will replace it?? Official sources say it's doubtful that it will be the 752. I doubt their doubtfulness.)

2. Look forward to TED's new destinations to POSSIBLY include Mexican and Carribean leisure destinations. Probably in 2005 this will really start up. "Ted... the low fare carrier born with a Silver Spoon in it's mouth" was a slogan floating around the halls too.

Anyway, I hope you all enjoy this bit of gossip on UA!

FA4UA


The debate continues... Starwood or Hyatt... which is better
41 replies: All unread, showing first 25:
 
User currently offlineCoTXDFW777AA From United States of America, joined Feb 2004, 321 posts, RR: 1
Reply 1, posted (10 years 6 months 3 days 1 hour ago) and read 5371 times:

Seems like UAL is really trying to pack on the extras. Trying to show why you pay more for Legacy carriers.

-COTXDFW777AA



Texas- it's like a whole different country!
User currently offlineOrd747cle From United States of America, joined Nov 2003, 240 posts, RR: 0
Reply 2, posted (10 years 6 months 3 days 1 hour ago) and read 5345 times:

FA4UA -- Fantastic news on all fronts! Glad you had a supurb trip to WHQ. Please keep us posted on any new news you receive!

Cheers!

Ord747Cle


User currently offlineCory6188 From United States of America, joined Feb 2004, 2686 posts, RR: 6
Reply 3, posted (10 years 6 months 3 days 1 hour ago) and read 5318 times:

Interesting slogan for Ted. By saying that it was born "with a silver spoon in its mouth", is UA intending to have premium services over other LCCs?

User currently offlineJeffrey1970 From United States of America, joined Apr 2001, 1336 posts, RR: 12
Reply 4, posted (10 years 6 months 3 days 1 hour ago) and read 5314 times:

"All flights over 2.5 hrs will include hot meal service in First and Business Class and our International First Class will again have flowers onboard, and more food selection as we try to "beef up" our premium products."

**********************************************************

Any news on what United is going to do for people who fly in economy?



God bless through Jesus, Jeff
User currently offlineFA4UA From United States of America, joined Nov 2003, 812 posts, RR: 20
Reply 5, posted (10 years 6 months 3 days 1 hour ago) and read 5228 times:

no news on Economy. United is really trying to target the premium business traveller as the US economy picks up.

I guess Economy news would just be the continuation of what we've already got going. Expanding Buy on Board (affectionately called BOB) and expanding TED which features a larger proportion of Economy Plus seating.

One other observation I forgot to mention was that sitting on a 3.5 hr flight with a row to myself in Economy Plus is very comparable to the comfort level in Domestic First (minus the food and laptop power) on Narrow Bodies.

FA4UA



The debate continues... Starwood or Hyatt... which is better
User currently offlineElkGrove From United States of America, joined Jul 2003, 46 posts, RR: 3
Reply 6, posted (10 years 6 months 3 days ago) and read 5137 times:

FA4UA-

"United World Headquarters is a different world since I was last there in 2001. There is a new energy, new enthusiasm and a general sense of life there. Last time I was there, it was a dreary place filled with cynicism and doubt."

I couldn’t have said it better myself. The winter of 2001-2002 was the most depressing period in my life, this coming from a veteran two airline bankruptcies. Simply entering the buildings seemed to take the life out of you. I considered early retirement a number of times during that winter. The working environment has changed quite drastically since then, as you pointed out. There is an aura of optimism at WHQ unlike anything that I have seen before. The recent influx of fresh blood into management certainly has contributed to changing the environment, though a few old-timers remain, myself included.

-ElkGrove

P.S. I am glad someone else finds that sign as dated as I do. I do not think now however, would be the best time to suggest its replacement, do you?


User currently offlineFA4UA From United States of America, joined Nov 2003, 812 posts, RR: 20
Reply 7, posted (10 years 6 months 3 days ago) and read 5076 times:

Yeah, I guess we can wait a little while on that sign... but it's gotta go real soon! soooo ugly and dated!

Same on the Reservations building/ Credit Union Building. DATED!

There you go again ElkGrove... being fiscally responsible!

FA4UA



The debate continues... Starwood or Hyatt... which is better
User currently offlineLuv2fly From United States of America, joined May 2003, 12090 posts, RR: 49
Reply 8, posted (10 years 6 months 3 days ago) and read 5006 times:

I thought you were presently furloughed?


You can cut the irony with a knife
User currently offlineIndustrialPate From , joined Dec 1969, posts, RR:
Reply 9, posted (10 years 6 months 3 days ago) and read 4985 times:

I thought UA's confirmed to some of their employees the use of three-class B757 on transcon routes...

User currently offlineScottysAir From , joined Dec 1969, posts, RR:
Reply 10, posted (10 years 6 months 2 days 23 hours ago) and read 4949 times:

Those are very longer story about UA and I'm guess that would make added new caribbean flight with TED. I think now about with UA. I am still hope will make added new flight anytime soon into the future and talk ya later!  Smile

User currently offlineAmerican757 From United States of America, joined Mar 2001, 475 posts, RR: 0
Reply 11, posted (10 years 6 months 2 days 23 hours ago) and read 4828 times:

Why are they retiring the 762's???? They dont seem that old. They should just keep them going for awhile. They should hold on to most of their fleet like northwest is.

User currently offlineBA From United States of America, joined May 2000, 11153 posts, RR: 59
Reply 12, posted (10 years 6 months 2 days 23 hours ago) and read 4776 times:

Why are they retiring the 762's???? They dont seem that old.

UA's 762s are some of the oldest built. They have the first production model, N601UA.

View Large View Medium
Click here for bigger photo!

Photo © Michael F. McLaughlin


Regards



"Generosity is giving more than you can, and pride is taking less than you need." - Khalil Gibran
User currently offlineIsitsafenow From United States of America, joined Feb 2004, 4984 posts, RR: 23
Reply 13, posted (10 years 6 months 2 days 22 hours ago) and read 4735 times:

I dont understand why a carrier would consider retiring the 767. The airplane is not a puddle jumper like a 737-100 or 200. You only get 2 to 4 cycles a day on the 7-6 compared to 5 to 7 cycles on a 737. Perhaps Boeing is making sweetheart deals on the 7E7.....Go figure.
safe



If two people agree on EVERYTHING, then one isn't necessary.
User currently offlineN777UA From United States of America, joined Mar 2010, 0 posts, RR: 0
Reply 14, posted (10 years 6 months 2 days 22 hours ago) and read 4676 times:

Glad to hear that the good elements of the old United are going to be part of the new United. I believe that United's insistance on keeping the airline as intact as possible throughout reorg. was one of the things that helped save it the most.

We are all glad that our great airline is coming back, and hopefully will be the best in the skies again.

//// U N I T E D F O R E V E R

[Edited 2004-02-23 06:01:55]

User currently offlineAmerican757 From United States of America, joined Mar 2001, 475 posts, RR: 0
Reply 15, posted (10 years 6 months 2 days 21 hours ago) and read 4596 times:

The 762s seem to be doing the airline good. Or so I think, I dont know alot about that, but regardless they should keep them just like northwest does with the 9's. Their whole fleet they should keep to the max. Northwest is a profitable airline right?

User currently offlineN777UA From United States of America, joined Mar 2010, 0 posts, RR: 0
Reply 16, posted (10 years 6 months 2 days 21 hours ago) and read 4574 times:

The 767-200s are maintenance hogs as they are the oldest planes in the fleet, and still don't have the new seats/interiors like the rest of the fleet does. Great plane, but even the best have to retire sometime.

On that note...I really miss the DC10. Long live the Death Cruiser.


User currently offlineRjpieces From , joined Dec 1969, posts, RR:
Reply 17, posted (10 years 6 months 2 days 21 hours ago) and read 4560 times:

Does anybody have a pic of that sign? I'm really curious now hehe  Smile

User currently offlineAirframeAS From United States of America, joined Feb 2004, 14150 posts, RR: 24
Reply 18, posted (10 years 6 months 2 days 19 hours ago) and read 4386 times:

The logo on the outside of the building has got to GO! It's circa 1984 and it's sad looking! I already told 744Flagship to get on it when he gets hired there!

Did or did the WHQ people at UA have forgotten how old that sign is or something or is it still dark and cold in that building? LOL!!!!! Just kidding.  Big thumbs up




A Safe Flight Begins With Quality Maintenance On The Ground.
User currently offlineUal777contrail From , joined Dec 1969, posts, RR:
Reply 19, posted (10 years 6 months 2 days 19 hours ago) and read 4343 times:

That is great news for UAL, I still think we will be the first US carrier into Saigon.

I think we have a lot of great things ahead of us, WE have all made those non-UAL folks eat words for all the non-sense they said earlier, this is just proof that UAL is moving forward.


Good news FA4UA, you always seem to bring out the good when speaking of UAL.


UAL 777 CONTRAIL


User currently offlineAirframeAS From United States of America, joined Feb 2004, 14150 posts, RR: 24
Reply 20, posted (10 years 6 months 2 days 19 hours ago) and read 4338 times:

I wonder what those words tasted like......I hadnt flown on UA since 1996 although Ive never bashed UA at all. LOL


A Safe Flight Begins With Quality Maintenance On The Ground.
User currently onlineN178UA From United Arab Emirates, joined Jan 2001, 1679 posts, RR: 65
Reply 21, posted (10 years 6 months 2 days 19 hours ago) and read 4309 times:
Support Airliners.net - become a First Class Member!

Excellent news, some best read I have on A.net forums! Thanks for sharing with us!

United forever for me too  Smile

Sam Chui
United Airlines 1k flyer.


User currently offlineJGPH1A From , joined Dec 1969, posts, RR:
Reply 22, posted (10 years 6 months 2 days 14 hours ago) and read 4192 times:

Re: "Ted... the low fare carrier born with a Silver Spoon in it's mouth"

Tut tut - no metal cutlery allowed, you know the rules !


User currently offlineRiverVisualNYC From United States of America, joined Nov 2003, 930 posts, RR: 3
Reply 23, posted (10 years 6 months 2 days 14 hours ago) and read 4148 times:

Are they keeping the cockpit audio for the passengers, or is that something that the marketing gurus decided had to go? I wish UA well but I doubt a strategy based on pursuing the domestic premium business traveller makes sense, because even they are compelled by their employers to seek out the best deal today. This is just a trend that's here to stay when it comes to domestic travel, doesn't matter if the economy picks up or not, and it's nearly impossible to provide a superior product while matching the lowest fares available.

User currently offlineOrd From United States of America, joined Jul 1999, 1381 posts, RR: 1
Reply 24, posted (10 years 6 months 2 days 12 hours ago) and read 4010 times:

"5. SFO regains Beijing! Yahoo! Can't wait to go shopping there on a long layover! (this continues my two theories that UA is going forward with a renewed focus on our international network and Point to Point flying abroad rather then through hubs)"

This is not point-to-point flying. SFO is UA's largest hub for Pacific travel. Further, UA has specifically stated in press releases they will move international flying to hubs where possible to concentrate on their strengths/core markets. This was most notably seen with UA's decision to move the South American flights from Miami to IAD and ORD.


25 FA4UA : ORD: domestically yes we're moving flying to the hubs, but in this instance we're bypassing the NRT hub and flying direct to Beijing. I guess calling
26 VSLover : what would ual replace the 767 with on transcon? i detest the aged business product on the route, but would be loathsome to sit in a 757 on the route.
27 IndustrialPate : what would ual replace the 767 with on transcon? Several UA employees claim they've been told the company will operate three-class B752 on transcon bu
28 Post contains images Corey07850 : Not sure if this is the sign or the building people are talking about... but google brought up this picture:
29 DeltaGuy : Shame to see the 762 go....seems like all sorts of airlines are kicking it out the door. Good for UAL though...hopefully they get a new image and new
30 FA4UA : YES! that's the one Corey07850!! Great job! Picture that lovely logo at the front gates of the property and on other buildings in the vicinity! Terrib
31 Post contains images UA744Flagship : Pre 09/11 UA had intended to purchase former military operations land adjacent to O'Hare and build a new WHQ (For the combined administration of UA/US
32 Tbird : Did you learn when they are coming out of Chap 11???? Their plans sound all well and good but when are they going to generate a profit???
33 ILUV767 : Regarding the 762's: Its not that they are old (age is measured in cycle life and UA's have a veyr low cycle life for being 22 years old) its that the
34 The777Man : Perhaps people at WHQ should get out to the real world of United which is overflowing currently with "cynism and doubt". The777Man
35 Ord : I agree the sign at WHQ should be changed, but it always brought back some nostalgic thoughts seeing that sign when I would visit WHQ. On a related no
36 N777UA : If you want to see a REALLY old sign...look at United's hangar at O'Hare. The sign reads: UNITED AIR LINES. UAL changed the 3 words to two words in 19
37 Wireless : The sign on the side of the SFO maintenance facility sounds like the same as O'Hare... it's a classic, I think it would be wrong to change it. On the
38 SegmentKing : Actually I don't think the Credit Union has changed their logo, so why change it on the building next to RES? And the Res building still looks good &
39 Ord747cle : Wireless -- you're right, the bottom of united.com is 3 words!! Sheesh. I wonder what the "exact" definition is according to the marketing department.
40 Sushka : All flights over 2.5 hrs will include hot meal service in First and Business Class and our International First Class will again have flowers onboard,
41 Ord : Although United uses "United Airlines" in marketing the airline, and has since 1974, the legal company name is still "United Air Lines, Inc." That is
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
DL Sales Staff At Disney World posted Thu Nov 16 2006 08:03:56 by GFA330
Tilton's Contract Extended At UA posted Fri Sep 29 2006 20:37:17 by ChicagoFlyer
Mesa On Probation At UA? posted Sun Sep 3 2006 23:32:23 by ATWZW170
UA Possible Headquarters Move posted Fri Jun 16 2006 17:14:05 by QQFLYER28
Things I Heard At MDW posted Sat Apr 8 2006 23:06:41 by Mycrj17
Chicago No Longer Boeing's 'world Headquarters' posted Thu Mar 2 2006 06:40:19 by RedFlyer
Paying For Upgrades At UA Check-in posted Thu Oct 27 2005 23:20:22 by SA7700
What Will Strikes At UA Achieve? posted Sun Jul 31 2005 00:59:31 by TranStar
Anyone Heard Anything On The FA Strike At UA? posted Mon Jul 4 2005 22:04:09 by Brucek
Problems At UA Check-in At SFO On Wed May 26? posted Thu May 27 2004 22:06:27 by Planemannyc