Ams From United States, joined Aug 2003, 1573 posts, RR: 10 Posted (4 years 9 months 1 day 6 hours ago) and read 190 times:
Flying as an airline passenger is an often memorable experience, but there are times where the experience is memorable for all the wrong reasons: mechanical problems, poor service, bad food, lost luggage, or any of a number of other problems. When problems arise in your travels, you may be able to deal with those problems by complaining to the airline or to one of the authorities that oversee air transportation.