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Non-Rev Rules  
User currently offlineMckennasmall From Canada, joined Dec 2003, 249 posts, RR: 1
Posted (10 years 6 months 3 weeks 5 days 11 hours ago) and read 4009 times:

1. NEVER Ask For An Upgrade
2. Dress Nice If You Want The Front
3. Never Complain To The F/A
4. Add Yours

49 replies: All unread, showing first 25:
 
User currently offlineSabena332 From , joined Dec 1969, posts, RR:
Reply 1, posted (10 years 6 months 3 weeks 5 days 10 hours ago) and read 3968 times:

  • Don't complain


  • Patrick


    User currently offlineFA4UA From United States of America, joined Nov 2003, 812 posts, RR: 20
    Reply 2, posted (10 years 6 months 3 weeks 5 days 10 hours ago) and read 3949 times:

    unless someone is bleeding, lost conciousness, having a heart attack or your passing out $100 bills, never touch the FA Service Button! If you want something get your butt out of the seat and ask politely in person.

    FA4UA



    The debate continues... Starwood or Hyatt... which is better
    User currently offlineMckennasmall From Canada, joined Dec 2003, 249 posts, RR: 1
    Reply 3, posted (10 years 6 months 3 weeks 5 days 10 hours ago) and read 3922 times:

    Always say your please and thank you

    User currently offlineWINGSOFMAN72 From United States of America, joined Feb 2004, 120 posts, RR: 1
    Reply 4, posted (10 years 6 months 3 weeks 5 days 10 hours ago) and read 3890 times:

    Don't crowd the gate podium.

    User currently offlineOPNLguy From , joined Dec 1969, posts, RR:
    Reply 5, posted (10 years 6 months 3 weeks 5 days 10 hours ago) and read 3852 times:

    In addition to those already mentioned, I always try to...

    1/ Pay attention to the F/A's safety briefing, even though I've personally heard it a couple of gazillion times. If others see me put down my magazine and pay attention to the F/A's info, maybe some of those other (non-employee) folks will too.

    2/ Volunteer for any seat at an emergency exit. When an F/A asks (just to makes sure) that anyone sitting there knows the exit/procedures, etc., I let them know I'm an employee.

    3/ Be available to be re-seated (if I'm not on an exit) in the event that parties traveling together are separated, and my switching seats will allow them to sit together.

    4/ When offered a meal/snack, always asking (even if I've listed) if they have enough for all the revenue pax.

    5/ Spend one-on-one time with any fearful flyers, explaining stuff (in the most general of terms) that they may be freaking out about.

    6/ Keep an eye out (especially since 9/11) for anything suspious, like other pax lighting fuses in their shoes....


    User currently offlineDeltaGuy From , joined Dec 1969, posts, RR:
    Reply 6, posted (10 years 6 months 3 weeks 5 days 10 hours ago) and read 3817 times:

    Always wear a nice shirt and tie and a coat  Big thumbs up Be nice, you'll get the front

    Always let the person next you make their beverage orders first..then take yours.

    Take the bulkhead seat if someone doesn't like it...I've yielded my regular F/C seat to a few folks who didn't want to be near a wall.

    Finally..and this is one mentioned alot- don't let on to other passengers (especially those who paid an arm and a leg) that you're there for absolutely free Big grin)

    DeltaGuy


    User currently offlineCapicuuu From United Kingdom, joined Jul 2001, 53 posts, RR: 0
    Reply 7, posted (10 years 6 months 3 weeks 5 days 10 hours ago) and read 3776 times:

    Deltaguy,

    I wish my friend would follow your last point  Smile His wife works for Delta but he is not shy of letting others know about his way of getting in. I am fortunate to be in his good graces and will be flying non-rev to Madrid tomorrow, just making sure I have the slacks and dress shirt and hopefully I will have no problem to be up front.

    J


    User currently offlineDeltaGuy From , joined Dec 1969, posts, RR:
    Reply 8, posted (10 years 6 months 3 weeks 5 days 9 hours ago) and read 3760 times:

    Capicuuu,

    No problem  Smile It usually works best, in any circumstance for that matter, when you don't seem advantaged to someone else. I sometimes tell the casual person sitting next to me if they seem interested and wouldn't mind, but to the top-notch business man who looks like he paid 3 grand for his seat, I wouldn't dare mention it.

    Wear a tie..and perhaps a sport coat...does the charm all the time!  Big thumbs up

    DeltaGuy


    User currently offlineUsdcaguy From United States of America, joined Jan 2004, 971 posts, RR: 2
    Reply 9, posted (10 years 6 months 3 weeks 5 days 9 hours ago) and read 3728 times:

    I find it best to smile and be pleasant to the gate agent. Also, actually ASKING for a seat assignment before your name is called is amazingly effective as many a gate agent can forget to clear the standby list until five minutes out, especially at smaller airports. Dressing well is also important; I always dress in slacks and dress shirt regardless of whether I'm flying coach or first class. If the cabin has at least a few people wearing good clothes, it can really class up the plane.

    User currently offlineBlueskies31 From United States of America, joined Feb 2004, 13 posts, RR: 0
    Reply 10, posted (10 years 6 months 3 weeks 5 days 9 hours ago) and read 3688 times:

    As a F/A, whenever a non-rev identifies him/herself to me during a meal service (which is most certainly the exception, not the rule) I go out of my way to 'reward' them...free drinks, extra goodies, whatever. They are doing the flight crew a service in case of a meal shortage (providing there is a meal these days) and in turn identifying themselves without being obnoxious. I'll never forget several years ago having an offline employee non-revving on a flight of mine intra-alaska. She ordered two gin and tonics, and as she was ordering she was twirliing her employee ID that was hanging around her neck as if to say, "um...I hope you're paying attention to my get-drink-free card". Felt like charging her double.


    a young boy on a farm looks up at a jet flying overhead, and dreams of far away places...a businessman on the jet looks
    User currently offlineEmbqa From United States of America, joined Oct 2003, 9364 posts, RR: 11
    Reply 11, posted (10 years 6 months 3 weeks 5 days 9 hours ago) and read 3688 times:

    OPNLGuy-

    As for your #1... Spot on...!! Just cuz' you've flown on a Delta MD-80 a zillion times, doesn't mean its set up the same as this airlines MD-80.........using this as just as an example.

    The one thing I learned, along with using everything mentioned above, when the Gate Agent would say....."Well, things are kind of tight....No promises on 1st Class". I would always just say....."As long as I get home, I don't care where you put me." Guess where I was sitting.............  Big grin Be kind, Be courteous, Be Polite, Don't be demanding......they owe you nothing.

    AND.....as has been said above, REMEMBER who pays the bills....!! The people around you..!! They came FIRST.

    [Edited 2004-02-25 03:40:50]


    "It's not the size of the dog in the fight, but the size of the fight in the dog"
    User currently offlineDeltaAgent1 From United States of America, joined Feb 2004, 104 posts, RR: 2
    Reply 12, posted (10 years 6 months 3 weeks 5 days 9 hours ago) and read 3662 times:

    And also. Fellow Airline Colleagues deserve respect from their fellow airline colleagues. Because someone lists on a flight as a non-rev, whether they be from your own carrier or a competing carrier with a pass agreement, they deserve your utmost respect. They are not trying to get somethign for nothing. Remember---we all work very hard for these benefits. How many times have we worked Christmas Day, or any holiday for that matter. Stayed extremely late to meet an inbound flight, rebooked what seems like never ending lines of people when weather shuts us down, and the story goes on & on.

    User currently offlineKKMolokai From United States of America, joined Feb 2000, 760 posts, RR: 2
    Reply 13, posted (10 years 6 months 3 weeks 5 days 8 hours ago) and read 3629 times:

    I think the number one rule should be, that each employee make themselves, and their guest travelers fully aware of the basic rules of non-rev travel. This will help ensure a seamless travel experience.

    The best non-rev traveler is the one who goes unnoticed.



    We are the people of American Airlines. And we know why you fly.
    User currently offlineMirrodie From United States of America, joined Apr 2000, 7443 posts, RR: 62
    Reply 14, posted (10 years 6 months 3 weeks 5 days 8 hours ago) and read 3593 times:
    Support Airliners.net - become a First Class Member!

    Dress nice.
    Say please and thank you
    Request first class and hope for the best but expect nothing

    In essense, be a good example to other passengers  Smile



    Forum moderator 2001-2010; He's a pedantic, pontificating, pretentious bastard, a belligerent old fart, a worthless st
    User currently offlineSkymileman From , joined Dec 1969, posts, RR:
    Reply 15, posted (10 years 6 months 3 weeks 5 days 8 hours ago) and read 3580 times:

    With Delta it's always Dress nice or I'm fired, and maybe they'll give me the front.  Smile

    User currently offlineSegmentKing From , joined Dec 1969, posts, RR:
    Reply 16, posted (10 years 6 months 3 weeks 5 days 8 hours ago) and read 3565 times:

    we actually DB non-revs who are in the gate area with their IDs hanging around their necks. We ask non-revs to take off any IDs after checking in.

    Here in Key West, i've even had to go as far as yank 2 off the airplane; they were talking about the fact they were flying "FREE" in front of everyone..

    NRSAs are supposed to blend in, not stand out

    -n


    User currently offlineAirframeAS From United States of America, joined Feb 2004, 14150 posts, RR: 24
    Reply 17, posted (10 years 6 months 3 weeks 5 days 8 hours ago) and read 3558 times:

    One thing that is so important: Dont be rude to the gate agents or swear at the gate agents if you are bumped off of a flight. Ive seen that too many times, expecially with CO employees flying non-rev on AS in SEA. You are liable to lose your pass privilages if you do that.

    ALSO......the one MOST IMPORTANT rule: DO NOT FLY ON YOUR SICK DAY! You can get fired for that!! I learned this the hard way but luckly I didnt lose my job at the time, but I should have been fired for that. Just be careful, if you have any questions about the rules of non-revving on your airline, check with your pass bureau. There are alot of rules, expecially with DL.



    A Safe Flight Begins With Quality Maintenance On The Ground.
    User currently offlineLTBEWR From United States of America, joined Jan 2004, 13113 posts, RR: 12
    Reply 18, posted (10 years 6 months 3 weeks 5 days 8 hours ago) and read 3543 times:

    Question: can airline mechanics fly non-rev or reduced rev in recent years, and can they be asked to assist with repairs on a plane riding on?
    I recall a story of a woman I worked with in the early 1990's (as a fellow legal assistant) who used to work with PanAm in NYC (JFK?) in a mechanics job (yes a woman!). From my recall of her story: she was on a PanAm flight in Karachi, Pakistan, the a/c had a hydraulic problem and not able to leave until it was checked/repaired; one of the f/a's came to her, told her of the problem; she then left her seat, brought outside the plane to check out the problem, it was then ok'd or she repaired the problem, then got back into her seat and the plane took off. Apparently hydraulics were her area of speciality. I always thought this was a cool story. She had a number of relatives whom worked for Pan Am and she went to NYC's Aviation HS. I believe she was working for Pan Am while going to college.


    User currently offlineAirframeAS From United States of America, joined Feb 2004, 14150 posts, RR: 24
    Reply 19, posted (10 years 6 months 3 weeks 5 days 7 hours ago) and read 3517 times:

    It varies from airline to airline. But typically in this case non-revs are not allowed to perform duties while NOT on the clock. They are not in uniform first of all. But still how would this lady mechanic perform the work needed in order to get the plane off the ground without her tools and maintenance manuals? Was she an A&P "LICENSED" mechanic? Was the maintenance checked by an LICENSED A&P inspector? Did she have an 'return to service' authority? I have trouble buying that story, leaves me scratching my head. I think these questions are for a different topic.

    But to anwser your question to the current topic, I say again: It varies from airline to airline. But typically in this case non-revs are not allowed to perform duties while NOT on the clock.



    A Safe Flight Begins With Quality Maintenance On The Ground.
    User currently offlineBHMNONREV From Australia, joined Aug 2003, 1374 posts, RR: 4
    Reply 20, posted (10 years 6 months 3 weeks 5 days 7 hours ago) and read 3504 times:

    The best non-rev traveler is the one who goes unnoticed.

    Amen...nuff said...

    A little patience goes a long way also..


    User currently offlineJhooper From United States of America, joined Dec 2001, 6204 posts, RR: 12
    Reply 21, posted (10 years 6 months 3 weeks 5 days 7 hours ago) and read 3480 times:

    check availability of the flight and get listed before you get to the airport. That way, you won't be surprised to find out at the gate that the flight is 30+ oversold and you don't have a chance.


    Last year 1,944 New Yorkers saw something and said something.
    User currently offlineJhooper From United States of America, joined Dec 2001, 6204 posts, RR: 12
    Reply 22, posted (10 years 6 months 3 weeks 5 days 7 hours ago) and read 3473 times:

    ...here are a couple more....

    1) never overindulge with alcohol beverages
    2) don't question the gate agents and accept the seat you are given. your seat assignment is not open to discussion.



    Last year 1,944 New Yorkers saw something and said something.
    User currently offlineMckennasmall From Canada, joined Dec 2003, 249 posts, RR: 1
    Reply 23, posted (10 years 6 months 3 weeks 5 days 7 hours ago) and read 3466 times:

    Well this is sorta a rule everytime I get upgraded when seats are not over sold I usually get them a little something and put it in their mallbox. i.e. Chocalotes , Tim Horton's Coffer Mug. You will not imagine how many times I have been upgraded. Just think about it.

    Also always over to move around for other passengers.


    User currently offlineAznCsa4qf744er From United States of America, joined Oct 2003, 691 posts, RR: 0
    Reply 24, posted (10 years 6 months 3 weeks 5 days 1 hour ago) and read 3367 times:

    1. Have respect for that airlines do not wear Jean or sneakers. You're not going shopping or relaxing at home. Slack, buttons shirt and proper shoes is what you should be wearing regardless of what class you'll end up with.

    2. After checking-in take off your ID and all possible items that expose yourself as an employee (ie. Crew tags, ID's etc.)

    3. Do not bother the agent at the gate. They'll call you when its time.

    4. You do as you're told by ground agents or F/A. The word No is no longer in your vocabulary (ie. You're bags too big, you need to moved seat a party of 3 not seating together, etc.)

    5. Always say Please and Thank you.

    6. Only used the F/A call button if it's 100% necessary. (Asking for a refill is not one of them and etc.)

    7. You don't make a sense of any types. Do as you're told.

    8. If seating in First class or Business class and notice a passengers from the back coach/economy class happen to join you. Please let the F/A know ASAP.

    Have a great flight.


    25 JGPH1A : #1 If you can't get away, have a backup plan - validate-able ticket, ID ticket on another carrier, or be prepared (ie. have enough clothes, toiletries
    26 HNLFlyboy : I am a paying passenger but have a couple... I once sat next to a f/a in uniform on UA who was dead heading from LAX to HNL. I was in F on a three-cla
    27 Captaink : I have never had a problem as a non-rev. I frequently get free upgrades, from my station manager. The flight attendants are very pleasant and helpful
    28 Relayze : When I travel Non-Rev either D1 or D2 99.9% of the time is in first class so that means that basically the FAs are friendlier than in coach. Sometimes
    29 Airmech56 : LTBEWR & AirframeAS, I don't mean to get off the subject but I wanted to share one of my personal experiences, Last August I was vacationing in BZE. I
    30 CanadianNorth : Heres the rules that I ussually go by: - Dress decently. - Be polite. - Dont ask for too much. - Dont crowd the area right by the gate. - Try not to a
    31 Jumpseat70 : 1. Indentify yourself to the gate agent, ie. "Hi, I'm Natalie Smith and I'm standing by for your flight. I'll be right over here." Then go sit down an
    32 Slider : Ditto to a lot of the great points made above by everyone. I'll add one that no one has mentioned, and it may vary on a policy basis airline to airlin
    33 Post contains images Mirrodie : You know, some of you are making hte GA sounds like the anti-christ. You are all fellow employees. I am sure that if you treat them as you would want
    34 CO2BGR : LTBEWR & AirframeAS & Airmech56, My Dad while a pilot for COex flew a EWR-BGR flight that he was origionally going to be non-reving on. Dont know what
    35 Mckennasmall : One rule I always pride myself is always dress in a tie and shirt. Even On Regional flights because it shows respect to the airline you are flying wit
    36 DeltaAgent1 : Buddy Pass NonRevs are usually more difficult to deal with than most, especially if the employee they got their buddy pass from did not inform them of
    37 FutureFO : I think the biggest thing in the Non-Rev world is just anticipate the worst. If you are dressed appropriately then you stand the better chance of gett
    38 DC9 : Best tip I can give is: Tell the gate agent you are present at the gate, sit down and SHUT UP until she should happen to call you. Patience is usualy
    39 717-200 : A good rule of mine for Buddy pass riders and especially eligible companions is you should fly along with the buddy pass or companion on their first N
    40 APAOps5 : Have a contingency plan. Know what your options are and have a back-up plan and as FutureFO stated, plan for the worst. When I nonrev and a flight loo
    41 Swissgabe : During Non-Rev travel, NEVER think of the advantages you would have had with a paid ticket!
    42 Jayspilot : I always bring a snack or some food for the FLT attendants and crew when I get a chance on my way to or from work..You meet some great people commutin
    43 LH423 : Like some said, don't act as if us ground agents all have this "God complex" whereby you must bow down to whatever we say. Personally, I prefer staff
    44 JGPH1A : I always really enjoyed nonrev travel in the US (on the few occasions I did) - the gate staff would ALWAYS try and get you away, wherever there was a
    45 Ba299 : 1. Were you crew member badge 2. Say please and thank you 3. Inform asap the captain that you are onboard. I don't see why you are against the ID badg
    46 Ba299 : Totally agree with lh432. We are not sub-human
    47 Jhooper : ...here are a few more I can think of... 1) Get on last. 2) Get off last. 3) Be as discreet as possible. Other pax don't need to know you're flying fo
    48 An-225 : I don't wear my badge outside when I non-rev, I tuck it in, but I have to have it - that's your way out of employee parking here in Denver. I am alway
    49 Ba299 : I think that we are talking about a non problem thing. When I travel to Italy or to visit my parents in EDI I travel as all the other passengers. I ha
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