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Are These Flights Overbooked?  
User currently offlineCory6188 From United States of America, joined Feb 2004, 2692 posts, RR: 5
Posted (10 years 8 months 3 weeks 3 days 15 hours ago) and read 2128 times:

My family and I are currently booked on a roundtrip from EWR-PVR on CO on April 3 - April 10th.

Our flights are CO 1987 and 1986, respectively (the nonstops). I was attempting to see how full the flights are, and according to itn.com, all of the coach buckets are zeroed out. CO's website won't let me buy seats on the non-stops in either direction either. It seems like a pretty good clue that these flights are oversold, although I'd like the opinion from a CO employee if any of you happen to be lurking here.

If these flights are oversold, what might they offer in the way of monetary or travel compensation? Thanks for your help!

4 replies: All unread, jump to last
 
User currently offlineCory6188 From United States of America, joined Feb 2004, 2692 posts, RR: 5
Reply 1, posted (10 years 8 months 3 weeks 3 days 13 hours ago) and read 2035 times:

On another note, do any of the airlines at PVR have gates assigned to them? A friend of mine just flew from EWR-PVR on CO, and he said that they used a jetway at gate 4 in both directions, but that there were no markings on the gates for each airline.

User currently offlineBA001Concorde From United States of America, joined Jan 2004, 94 posts, RR: 5
Reply 2, posted (10 years 8 months 3 weeks 3 days 13 hours ago) and read 1998 times:

Just give CO a call. (1-800-523-3273)

CO's "Customer First" policy (section 9) clearly states:

"...Continental Airlines will disclose to a passenger, upon request, whether the flight on which the passenger is ticketed is oversold..."

Most US carriers have this policy. They are usually contained in some kind of "Customer Commitment" policy.


...If an airline is unwilling to sell any more seats on a particular flight, you can bet it's probably oversold.

Rgds,
BA001

[Edited 2004-03-11 05:12:06]


Fly with a veteran, not a "Virgin".
User currently offlineArtsyman From United States of America, joined Feb 2001, 4745 posts, RR: 34
Reply 3, posted (10 years 8 months 3 weeks 3 days 12 hours ago) and read 1943 times:

Both of your flights are oversold, but not by much, but you already have a seat assignment in F both ways, so you'll be fine. You're in 2F and 3B at the moment.

J


User currently offlineCory6188 From United States of America, joined Feb 2004, 2692 posts, RR: 5
Reply 4, posted (10 years 8 months 3 weeks 3 days 5 hours ago) and read 1861 times:

Thanks for the info, Jeremy. I feel like Big Brother is watching me - you can find out anything.  Big grin

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