I recently completed my first trip with SunCountry airlines. And I was totally impressed from start to finish. Booking online was simple, and by far the cheapest fare for my flight. Not only did Suncountry provide excellent customer service in Minneapolis, the flight crew was very curteous and should be training some of the major airlines. The Flight was ontime, and there were two rounds of free drinks, non-alcoholic, of course, and even breakfast. And the flight was under two hours.
The big airlines need to be careful. Of the four airlines I have flown in my life, Suncountry was the best from start to finish, and will always be reconsidered when booking my next vacation.