MCIB757 From United States of America, joined Jul 2003, 280 posts, RR: 1 Posted (9 years 9 months 1 week 2 days 22 hours ago) and read 13593 times:
So I just got down watching "Airline" and got this idea for a topic. I love hearing stupid and angry passengers say stuff, and I think my all time favorite quote from these people are "Im never flying your airline again." I have no problem when people say this for a real reason, but when someone says it when their luggage is going around the carousel and there yelling at the baggage agent, its hilarious.
So what's your favorite quote from angry dumb passengers?
Searpqx From Netherlands, joined Jun 2000, 4343 posts, RR: 11 Reply 6, posted (9 years 9 months 1 week 2 days 21 hours ago) and read 13268 times:
Not really a quote, but back in my res days my two "favorite" irate callers were those that said they were going to call airline X (usually WN), to which I'd offer to give them the number, and those that told me they were going to report me to my supervisor (never mind that I was a supervisor), it always felt like they were threatening to tell my mommy. Gotta love customer service.
"The two most common elements in the universe are Hydrogen and stupidity"
OPNLguy From , joined Dec 1969, posts, RR: Reply 9, posted (9 years 9 months 1 week 2 days 21 hours ago) and read 13206 times:
One of my favs is when a passenger attempts to throw their weight or status around, i.e. "do you know who I am?!" I know one SWA agent at HOU (and I'm sure there have been others around the industry/country) who, when confronted with that statement, calmly took the PA mike at the podium and announced "Ladies and gentlemen, we have a man up here who DOES NOT KNOW WHO HE IS. If you are missing anyone, or know who this gentleman is, please contact us here." The AH passenger usually gets so embarassed or torqued off that they skulk away, while the other "normal" folks get a big charge out of things...
FlyIGuy From United States of America, joined Feb 2004, 899 posts, RR: 0 Reply 12, posted (9 years 9 months 1 week 2 days 21 hours ago) and read 13120 times:
There was an Insident at my airport with a passenger with a delay due to weather. the gentleman was told that the flight was delayed due to weather. He then went to the window and looked outside, came back and said " what weather, it's clear and sunny out side? " The man demanded to speak to someone who could fix the problem right then and there, so the agent took a business card out and wrote on the back " 1-800-ASKGOD and gave it to the Man. It's the funniest thing I ever heard.
The opinions I post are of mine and mine alone, not of the airline I work for.
HPCMHPHX From United States of America, joined Jan 2004, 58 posts, RR: 0 Reply 14, posted (9 years 9 months 1 week 2 days 21 hours ago) and read 13078 times:
In December 2002 on HP CMH-LAS, an elderly couple complaining about the long walk up the jetway " Just like AmericaN West to not get us a wheel chair"
Personally I like it when they say, "I know (CEO of airline), and I"m gonna let him know about this!" Good, can you tell him that he needs to do something about the schedule, Joe Schmoe can't work Fridays and needs to change days with Sally Sue.
Or when they get the name of the CEO wrong, like calling him Doug Barker.
How about the lady on Airline at MDW saying to her kids, let's go to America West. When you find them let me know, cause I'd like to fly there instead of ORD. LOL
JetsGo From United States of America, joined Jul 2003, 3038 posts, RR: 5 Reply 18, posted (9 years 9 months 1 week 2 days 19 hours ago) and read 12898 times:
My friend took a trip to Europe last summer and wow was it something... She flew on a SW 744, First Class, nonstop from SMF-Rome. Someone care to explain to me how many problems there are in that little statement? Needless to say, I didn't bother trying to correct her because of course she knew what she was talking about it, and if I argued, I'd be a nerd. That my friends is the sad part of loving aviation
US Air/TWA Fan From United States of America, joined Mar 2001, 125 posts, RR: 0 Reply 20, posted (9 years 9 months 1 week 2 days 19 hours ago) and read 12776 times:
My pet pev is when people enter my plane (Embraer 145/135) and almost every flight someone says..."its one of those small planes again". or "wow, its so small",, or "this plane isn't made for tall people".
The worst was "Damn, its one of those miserable little planes again."
-First off, our planes are not miserable, we only have happy planes.
-Second, we have leather seats, no middle seats, jet engines, bathroom, beverage service, etc.
-Lastly, it was from IAH-AEX (Houston to Alexandria, Louisianna). This is about a 45 minute flight. I felt like saying, "Sorry, but the usual Boeing 777 jumbo jet was downsized to a Embreaer 145 today."
SDFOH From United States of America, joined Feb 2004, 74 posts, RR: 0 Reply 23, posted (9 years 9 months 1 week 2 days 14 hours ago) and read 12483 times:
When the flt is xcld/delayed as an agent you have checked every possible flt to get them to there final dest. You have worked on them for 15minutes checking everything and the only option is for the pax to arrive 12/24 hrs late and they say "that is unacceptable". I have to look at them and tell the pax "well that is what you are going to have to accept"
The other is when you are at your counter for Horizon and a pax walks up and tries to check in for the Delta flt, when DL counter is right next door.