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Zone Boarding  
User currently offlineWidgetBoi From United States of America, joined Mar 2004, 1432 posts, RR: 19
Posted (10 years 9 months 1 week 2 days 3 hours ago) and read 2476 times:

I don't know if this has been discussed before, but I was wondering if someone could provide an "outline" of Delta's new zone boarding procedures. Are Song flights boarded in the same fashion?

I'm sorry if this has been brought up before, but I just came across Airliners.Net and couldn't find a previous post.

Thanks in advance Big grin
jeremy

28 replies: All unread, showing first 25:
 
User currently offlineWGW2707 From United States of America, joined Aug 2003, 1197 posts, RR: 34
Reply 1, posted (10 years 9 months 1 week 2 days 3 hours ago) and read 2427 times:

Zone Boarding is basically an annoying bureaucratic hassle that Delta makes PAX go through, along with annoying automatic boarding announcements...

I fail to see how DL saved any money by implementing it...

-WGW2707


User currently offlineWidgetBoi From United States of America, joined Mar 2004, 1432 posts, RR: 19
Reply 2, posted (10 years 9 months 1 week 2 days 3 hours ago) and read 2418 times:

Thanks WGW2707!

While on topic, what did Delta (or any other airline that has implemented zone boarding) hope to gain from the new format?

Thanks again
jeremy


User currently offlineMHTOH From United States of America, joined Nov 2003, 54 posts, RR: 0
Reply 3, posted (10 years 9 months 1 week 2 days 1 hour ago) and read 2374 times:

Somehow the suits seem to think that zone boarding will increase turn times and allieviate the crowding that normally happens when boarding by rows. It is a tad annoying, but since we are a small city, it doesn't really impact us that much.

Example of zone boarding on an MD88-

Zone 1-rows 1-4, 10
Zone 2-medallions/elites rows 11-21
Zone 3-medallions/elites rows 22-38
Zone 4-rows 31-38
Zone 5-18-21
Zone 6-26-30
Zone 7-14-17
Zone 8-22-25
Zone 9-11-13

Hope the example helps clear it up a tad.

NO in MHT



mmm...jet fuel...
User currently offlineWidgetBoi From United States of America, joined Mar 2004, 1432 posts, RR: 19
Reply 4, posted (10 years 9 months 1 week 2 days ago) and read 2339 times:

Seems bizarre to me, but I guess they have their own reasons!

Thanks alot man

jeremy


User currently offlineDeltAirlines From United States of America, joined May 1999, 8913 posts, RR: 12
Reply 5, posted (10 years 9 months 1 week 1 day 17 hours ago) and read 2280 times:

Do Medallions still get to bring family members (non-Medallions) with them? I am flying MHT-ATL-MCO next month, and there are non-Medallion family members in my group. I know at airports such as BOS they allow Medallion level to bring family members through the express security lines, so I would assume this would be the case, especially if we all check in together.

Also, MHTOH, I take it you work for DL at MHT. I haven't flown out of MHT before, so I was wondering if you guys have a first class/medallion check-in line, as that might allow me to get to the airport a little later for the ATL flight (every minute of sleep helps...if that means I can get to the airport at 0615 instead of 0545, that's an extra 30 minutes in bed)

Jeff


User currently offlineMHTOH From United States of America, joined Nov 2003, 54 posts, RR: 0
Reply 6, posted (10 years 8 months 4 weeks 16 hours ago) and read 2179 times:

Yes we do have a first class/medallion check in, but security lines upstairs can be pretty long in the morning, so checking in at around 6-ish isn't a bad idea. Any later than 6:30-6:45 would be cutting it close, so you should be fine. You can always visit Dunkins if you have time... Have a great trip!  Smile


mmm...jet fuel...
User currently offlineDeltAirlines From United States of America, joined May 1999, 8913 posts, RR: 12
Reply 7, posted (10 years 8 months 4 weeks 16 hours ago) and read 2150 times:

Thanks for the update...hopefully I can land an upgrade...9 seats open right now in First.

Jeff


User currently offlineYVRtoYYZ From Canada, joined Mar 2004, 668 posts, RR: 0
Reply 8, posted (10 years 8 months 4 weeks 13 hours ago) and read 2109 times:

This is going to be naive and stupid, but what is zone boarding...I read the post by MHTOH and still couldn't grasp it....any further insight would be much appreciated.



User currently offlineGLA MD11 From France, joined Mar 2000, 277 posts, RR: 0
Reply 9, posted (10 years 8 months 4 weeks 13 hours ago) and read 2094 times:

US companies (don't know for the others) now board their flights not by row numbers but by groups. These groups do not always follow the row numbers and are designed to be the most efficient to board an aircraft (although it is open to discussion).
Seems that they start with Business and First and then alternate one group at the end of the aircraft and one in front and so on.
Hope this helps.


User currently offlineYVRtoYYZ From Canada, joined Mar 2004, 668 posts, RR: 0
Reply 10, posted (10 years 8 months 4 weeks 13 hours ago) and read 2079 times:

Thanks GLA MD11

However, I don't see how this if different? I mean, when boarding by rows, it is considered "groups" of people. When you say groups, do you refer to tour groups or referring to those seated in the window seats first, followed by middle seat and finally aisle seat? Still isn't clear how it can be an improvement.


User currently offlineSHUPirate1 From United States of America, joined Sep 2003, 3670 posts, RR: 16
Reply 11, posted (10 years 8 months 4 weeks 13 hours ago) and read 2073 times:

GLA MD-11: not all US companies...US Airways still boards by row numbers...UA and DL, however, do zone boarding...not sure about American, Continental, or Northwest


Burma's constitutional referendum options: A. Yes, B. Go to Insein Prison!
User currently offlineDeltAirlines From United States of America, joined May 1999, 8913 posts, RR: 12
Reply 12, posted (10 years 8 months 4 weeks 13 hours ago) and read 2057 times:

American boards by zones. Don't know about NW or CO, but I might find out about CO in a few weeks if I fly them out to LAX.

Jeff


User currently offlineDeltaffindfw From United States of America, joined Sep 2003, 1448 posts, RR: 0
Reply 13, posted (10 years 8 months 4 weeks 12 hours ago) and read 2018 times:


Zone boarding does work. I have been very impressed that full flights (ATL-DFW) still can leave on time. By staggering the sections of the aircraft boarded, they can alleviate some of the congestion waiting for people to put their luggage away.


User currently offlineCory6188 From United States of America, joined Feb 2004, 2692 posts, RR: 5
Reply 14, posted (10 years 8 months 4 weeks 12 hours ago) and read 2008 times:

As far as I know, CO does not do zone boarding. They still board by announcing row numbers. For example, on a 762, their boarding system would be something like this:

Unaccompanied minors
First/BusinessFirst
eliteAccess
People with disabilities or familes with small children under three years of age
Rows 35 and higher
Rows 30 and higher
Rows 25 and higher
Rows 20 and higher
All rows
Last call for boarding
Last call for boarding
Final call for boarding

Flight closed


User currently offlineDeltaMIA From United States of America, joined Feb 2004, 1672 posts, RR: 17
Reply 15, posted (10 years 8 months 4 weeks 7 hours ago) and read 1952 times:

Zone Boarding does make it more efficient as it is utilizing basically the entire aisle of the aircraft at all times. Row boarding would cause a major backlog at the end of boarding as everyone in the back 2/3rds was in their seat, but everyone up front was still fighting to store bags and be in their seats and overflowing into the jetway in the last 10 minutes of the boarding process. Boarding now on a MD88 has been reduced from 30 minutes to 20 minutes and a 757 from 35 minutes to 30 minutes. It has been a real time saver in turning aircrafts.
Some Passengers just can't accept change and have been real pessimistic and critical of zone boarding, but it does work. If you worked these flights everyday you would see it.



It's a big building with patients, but that's not important right now.
User currently offlineFlyboyaz From , joined Dec 1969, posts, RR:
Reply 16, posted (10 years 8 months 4 weeks 7 hours ago) and read 1944 times:

Zone boarding works great. We use it at HP and it's amazing how smooth the boarding is. I hardly ever see any back ups in the jetway anymore. On the flip side, we still board CO by row number and there is always a line in the jetway. It really does help to board by zones. We always get the "My husband and I are seated next to each other, but we are in different groups!" We make an announcement that if you're travelling with someone else you can board with the lowest group number, so that helps.

User currently offlineXJRamper From United States of America, joined Dec 2003, 2473 posts, RR: 51
Reply 17, posted (10 years 8 months 4 weeks 7 hours ago) and read 1926 times:

NW still boards by row numbers.

You are still going to have "ignert" pax that still don't follow the directions tho. However, I flew DL through ATL *gag* in Jan, and everything went very well. I was on a 757, and with the flight oversold, had the door closed in about 20 mins or so. I thought zones were a pretty stupid idea until I saw it in action. It earned my vote.

XJR

[Edited 2004-03-28 03:12:40]


Look ma' no hands!
User currently offlineCmckeithen From United States of America, joined Jul 2003, 617 posts, RR: 1
Reply 18, posted (10 years 8 months 4 weeks 7 hours ago) and read 1932 times:

The row boarding has worked for many years. Why go to something else that I find utterly ridiculous. Pretty soon we will have zone boarding to get off the plane. The thing is people need to wait until their row # is called. They have a confirmed seat on the plane, the seat will not move. So just relax and enjoy the pretty women strolling by in the airport. You will get on the plane.

User currently offlineScottysAir From , joined Dec 1969, posts, RR:
Reply 19, posted (10 years 8 months 4 weeks 7 hours ago) and read 1898 times:

Yes, I was got first group for me and second group, too. It is great to let me go onboard with the aircraft for me. It is very good to thing change for zone boarding group.

User currently offlineDeltaMIA From United States of America, joined Feb 2004, 1672 posts, RR: 17
Reply 20, posted (10 years 8 months 4 weeks 7 hours ago) and read 1889 times:

"The row boarding has worked for many years. Why go to something else that I find utterly ridiculous:

While it worked there has been a more efficient way of doing it and the airlines are adapting to this way. Pulling seats off a seat map on day of departure worked as well, but airlines began to find it more efficient to preassign those seats and do away with the seat map with sticky tabs. There are plenty of other examples of the airlines finding more efficient ways of doing things. Technically it is still row boarding as each zone represents a group of rows.

[Edited 2004-03-28 03:27:46]


It's a big building with patients, but that's not important right now.
User currently offlineDeltAirlines From United States of America, joined May 1999, 8913 posts, RR: 12
Reply 21, posted (10 years 8 months 4 weeks 7 hours ago) and read 1869 times:

Any answer to the question regarding Medallions and their (non-elite) travelling companions travelling on the same itinerary being in the same zone?

Thanks,
Jeff


User currently offlineDeltaMIA From United States of America, joined Feb 2004, 1672 posts, RR: 17
Reply 22, posted (10 years 8 months 4 weeks 7 hours ago) and read 1853 times:

"Any answer to the question regarding Medallions and their (non-elite) travelling companions travelling on the same itinerary being in the same zone?"

Yes they may board with the medallion in the medallion's zone. Also Zone 3 is for DL partner elite flyers such as CO/NW as their elite status has not been integrated into DL's system yet so they would be assigned a zone based on seat assignment. They are allowed to board during zone 3 boarding with their elite card from a partner airline.

The same holds true for even non elites traveling together. If a family of 4 is divided into two records. The whole family can board when the lower zone number is called.
A family will also be assigned the lowest zone number if they are spread out all over the aircraft (in the same record). For instance if 1 of the travelers is in row 10 and the rest are in 11. They will be in zone 1 for the seat in row 10 despite row 11 being zone 9.

[Edited 2004-03-28 03:53:12]


It's a big building with patients, but that's not important right now.
User currently offlineXJRamper From United States of America, joined Dec 2003, 2473 posts, RR: 51
Reply 23, posted (10 years 8 months 4 weeks 7 hours ago) and read 1849 times:

They should be able to go with you...I see it all of the time on NW and DL. You should be fine....but ask the ticket counter when you check in.

my .02

XJR



Look ma' no hands!
User currently offlineSafetyDude From United States of America, joined Sep 2001, 3795 posts, RR: 15
Reply 24, posted (10 years 8 months 4 weeks 6 hours ago) and read 1800 times:

Pretty soon we will have zone boarding to get off the plane.

It would simply never work - there is no "delay" in getting off the plane as there is getting on; no one is waiting around, as they all want to leave.

 Smile
-Will



"She Flew For What We Stand For"
25 Mizzou65201 : The way I understood it was that "zone" or "group" boarding was sort of a verbal shortcut...instead of "rows 25 through 31," they simply say "group 3"
26 Nwa747-400 : here's what NW should do to board a DC9-30: extra time or assistance customers + exit row first/world business class elite rows 18-21 rows 15+ rows 12
27 Amwest25 : Zone boarding does work, and is more efficient then boarding by rows. The last 6 times I have flown AS I have noticed they did not board by rows or zo
28 AgnusBymaster : AS system is as follows: 1) Preboards 2) First Class, MVP Gold, MVP 3) All remaining rows!! No zones...just the entire non-elite main cabin at once. I
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