NWAFA From United States of America, joined Dec 2003, 1893 posts, RR: 16 Posted (9 years 8 months 3 weeks 3 days 17 hours ago) and read 4806 times:
I commuted home and on my WN flight, the flight attendants for the entire 1.5 flight never put the PA down. The flight was about half full, and there were about 50 well dressed business men that asked a couple of times to the F/A's if they would mind not talking so much on the PA as they wanted to get some work done. This flippen FA snapped back to this gentlemen and said
"If you don't like the jokes then fly someone else because we are all about joking around".
This guy then said to the FA "no your just a joke of an airline"...I laughed so hard almost peed my pants!
THANK YOU FOR FLYING NORTHWEST AIRLINES, WE TRULY APPRECIATE YOUR BUSINESS!
NWAFA From United States of America, joined Dec 2003, 1893 posts, RR: 16 Reply 2, posted (9 years 8 months 3 weeks 3 days 17 hours ago) and read 4673 times:
Yea I laughed so hard. I have to agree with you on that one. But I feel its because of WN that we have the loss of the wonderful industry it was. When they took off the airlines were forced to compete with them which ment loosing one ramper...then one agent..a flight attendant. Pull down meals and such. Every one want to come out and say how great WN and LCC are, but look what they have created, transportation..thats it.
THANK YOU FOR FLYING NORTHWEST AIRLINES, WE TRULY APPRECIATE YOUR BUSINESS!
Jeffrey1970 From United States of America, joined Apr 2001, 1336 posts, RR: 13 Reply 6, posted (9 years 8 months 3 weeks 3 days 16 hours ago) and read 4582 times:
If they were not so great they would not be making money. People would not be paying Southwest to take them from point A to point B if they did not like them. It is not Southwest airlines fault that the legacy carriers are not doing so great right now. I know some legacy carriers are doing better then others. However, in my opinion, airlines such as Southwest are proving that it is possible to turn a profit, and for the most part keep passengers happy in this difficult times. Despite that angry passengers response, I have to believe that people keep going back to Southwest because of there good customer service.
Bobs89irocz From United States of America, joined Aug 2003, 632 posts, RR: 0 Reply 7, posted (9 years 8 months 3 weeks 3 days 16 hours ago) and read 4526 times:
No, people keep going back to southwest because of there low fares. THATS IT. Ive only flow one other airline once in my life other then American and that was Southwest about 2 weeks ago (GEG (Spokan, WA)-SLC) i think the jokes would have been cool for me as a regular passanger but the business guy would hate it. Good thing the PA didnt work on this trip for the Business mans sake. However, most business people dont fly WN anyways, who likes to make 2-3 stops before there final destination as a business person?
BTW: I only flew southwest because AA doesnt service GEG.
Joerock7415 From United States of America, joined Mar 2004, 21 posts, RR: 0 Reply 9, posted (9 years 8 months 3 weeks 3 days 16 hours ago) and read 4481 times:
I think the point is that they are making money from acting like clowns because Billy Bob thinks it's funny and it's not doing anything for the name of the airline industry. Yes, they are making money, but at what price?
Bobb From United States of America, joined Jan 2004, 246 posts, RR: 0 Reply 10, posted (9 years 8 months 3 weeks 3 days 16 hours ago) and read 4478 times:
WN uses humour to their advantage, so they don't have to deal with unhappy employees, so they don't have to intall IFEs, to tame most passengers if you will, and there's nothing wrong with that. But lets be honest, WN's success is its expertise in the low cost arena.
I don't fly WN on business account, but will on my own wallet and just take my usual noise-cancelling earphones with me, at times when I had enough jokes and just want to Zzzzzz.
Jeffrey1970 From United States of America, joined Apr 2001, 1336 posts, RR: 13 Reply 11, posted (9 years 8 months 3 weeks 3 days 16 hours ago) and read 4479 times:
I must respectfully disagree. In Baltimore Southwest has not always offered the lowest fare. When Usairways had a much bigger presence at BWI there were many times when Usairways offered better fares. However Usairways is a skeleton of what they once were at BWI. I still believe that for many people, the good fares on Southwest may draw them in at first, but it is the good service that keeps them comming. That is just my opinion.
Cactus739 From United States of America, joined Jan 2004, 2407 posts, RR: 32 Reply 12, posted (9 years 8 months 3 weeks 3 days 16 hours ago) and read 4403 times:
I don't think I've ever put in my two cents in a topic like this, but might as well. I'll try to keep my comments short and sweet. Southwest should not be blamed for this grand demise of the airline industry. They simply gave consumers another choice. They offered the travelling public frequent flights, convenience, usually a low fare, and great customer service. I'm not an aviation professional, but I am a consumer, and that's exactly what I want. Southwest gives people a choice. When I had to book a trip for next week, I had 8 different choices for PHX-MCI (CO, AA, UA, DL, WN, HP, F9, NW) Southwest gave me a flight and a fare that fitted what I wanted, so they got my money.
As consumers, we all have a choice. If we don't like company A, we use company B. There is always company c and so on. NWAFA, I mean you no disrespect. But you have a choice too. If you don't care for Southwest's service and blame them for the state of air travel as it is, why do you give them your money? I know Northwest flies to Phoenix, I've taken them before...
Juanchie From United States of America, joined Jan 2004, 190 posts, RR: 0 Reply 19, posted (9 years 8 months 3 weeks 3 days 15 hours ago) and read 4235 times:
You have to keep in mind that WN gives people who couldn't previously fly the ability to do so. Personally, I can afford to fly delta and don't mind shelling out the 65-125 dollars it costs me to fly home with them. Eventually I think the bigger airlines will eventually realize that they cant compete with WN on their terms. AA, Delta and the others will NEVER be WN. They will never get their costs down that low. But they sure could become more efficient, save costs and improve their airline. I believe once the economy strengthens and the airlines lower their costs, traffic will shift back to the conventional airline. If the bigger airlines like Delta emphasize their strengths like International travel, smaller cities served and more conveniences and lower their prices, not down to WN but lower than now, people will throw down a little more money for better service and they wont need to listen to 2 hours of jokes.
Someone made a good point earlier when they said that WN made flying just transportation. Sometimes we get all caught up in our love for this industry and forget that for many people its just that. People really don't enjoy flying like they did in the days of Pan Am and deregulation and how could they. Flying is not as much fun for the average person as it is for many of us.
Just my two cents on the subject and what do I know, im only in college.
God, forgive me for who I am, and help me be the man I want to be.
TLIMA From Canada, joined Jan 2004, 78 posts, RR: 0 Reply 21, posted (9 years 8 months 3 weeks 3 days 15 hours ago) and read 4195 times:
I do not think there is anything wrong with the way the WN crew act. It's always fun to board one of their planes and listen to the F/A's comments as it seems that they have something clever and funny to say every time.
I always laugh when I see those (business) pax that just role their eyes when they hear the cheesy announcements and you can tell they are so miserable! Come on, have a little fun and enjoy the trip, or take your own private jet if the announcements bother you that much...
I agree with a lot of the posts on here and that if they (the unhappy travelers) don't like WN or their service, then don't fly them, it's as simple as that.
I keep going back to Southwest because of many reasons, low priced tickets usually, good service, friendly F/A's, the fact that they don't charge me over $100 to change my flight schedule, even with the low discounted fare, and so on.
As a consumer, I think we get what we pay for. If I walk into a KIA dealership and see $9000 automobile but I want it to have the features of a BMW, then I may be a little disappointed...I will just have to accept what the KIA has to offer or dish up the additional $30G or so. Not to knock KIA down or anything but it's just the example...
Swacle From United States of America, joined Oct 2003, 357 posts, RR: 1 Reply 22, posted (9 years 8 months 3 weeks 3 days 13 hours ago) and read 4124 times:
In Baltimore Southwest has not always offered the lowest fare
No anywhere else in our system. This is discussed weekly at least. EVERY major tries to undercut WN in the advance purchase area, but try walking up and buying a ticket...$299 max on WN...what would US charge?
OPNLguy From , joined Dec 1969, posts, RR: Reply 23, posted (9 years 8 months 3 weeks 3 days 6 hours ago) and read 4036 times:
>>>NWAFA with yet another anti-Southwest post...will wonders never cease?
...and with a COA person who said, when queried about something they said, said, "well i just made up the a 378.24 price.."
Folks are certainly free to have their own personal opinions about SWA, but that said, the bias inherent in being an employee from a competing airline and/or making stuff up (to support a position) tends to drive the ol' credibility meter towards negative values...