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Pilots Welcoming Pax Aboard?  
User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19199 posts, RR: 52
Posted (10 years 4 months 1 week 6 days ago) and read 3043 times:

When I was boarding my FR flight from STN to HHN (on a 738) last month, there was a man at the forward door welcoming passengers. I did, at first, think he was a member of the cabin crew, but he was, as I later found out, in fact the captain.

I heard him saying to the passenger behind me 'we're going to have to de-ice... we're going to be delayed', before he went into the cockpit and didn't return.

Upon disembarking in HHN, I looked up and saw him sitting in the left-hand seat.

How usual is it for a pilot to do this on a normal scheduled flight? I have never experienced it before.

Incidentally, the weather at STN was really bad - there was a heavy snow storm. Still, it was nice to see all the snow falling.

*Awaits the 'FR was just cost-cutting' jokes.*  Wink/being sarcastic


"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
32 replies: All unread, showing first 25:
 
User currently offlineWindowSeat From United States of America, joined Sep 2003, 1311 posts, RR: 57
Reply 1, posted (10 years 4 months 1 week 5 days 23 hours ago) and read 3008 times:


What ho, james?

I haven't seen any captains actually welcoming passengers on board, but I've seen pilots greeting passengers when leaving the aircraft. Only if it was a smooth landing Big grin

cheers





I'm all in favour of keeping dangerous weapons out of the hands of fools. Let's start with keyboards.
User currently offlineUTA_flyingHIGH From Tunisia, joined Oct 2001, 6495 posts, RR: 50
Reply 2, posted (10 years 4 months 1 week 5 days 23 hours ago) and read 2998 times:

It happens often on AF, also, on many carriers, it is policy that one of the flightcrew members be at tthe door for boarding/deplaning.

UTA



Fly to live, live to fly - Air France/KLM Flying Blue Platinum, BMI Diamond Club Gold, Emirates Skywards
User currently offlineQIguy24 From , joined Dec 1969, posts, RR:
Reply 3, posted (10 years 4 months 1 week 5 days 23 hours ago) and read 2959 times:

Hey! That sounds great and safe that FR are using stewards as pilots as well.. It feels sooo much safer to fly FR now...  Big grin
I just wanted to be the first to say something about that.... I have seen SAS pilots do the same. That really makes you feel more welcome in the plane..


User currently offlineSabena 690 From , joined Dec 1969, posts, RR:
Reply 4, posted (10 years 4 months 1 week 5 days 23 hours ago) and read 2934 times:

I have been on several flights where the pilot welcomed the passengers, or said 'bye bye' at the doors while disembarking.

Personally I find it a very nice touch.

Pearson, since you are waiting for it...  Big grin On my 2 FR flights this summer, there was not even a steward(ess) to welcome the pax! Big grin Let stand a pilot...

Frederic


User currently offlineJGPH1A From , joined Dec 1969, posts, RR:
Reply 5, posted (10 years 4 months 1 week 5 days 23 hours ago) and read 2932 times:

He was probably just getting his breath back after loading all the bags / vacuuming the aisle / pumping up the tyres / washing the windscreen /making the sandwiches / sweeping the runway, all in the name of reduced costs an M. O'Leary's bank balance.

User currently offlineLindy From , joined Dec 1969, posts, RR:
Reply 6, posted (10 years 4 months 1 week 5 days 23 hours ago) and read 2889 times:

I happened on most of my Delta flights. One of the pilots was welcoming passengers.

Rafal


User currently offlineJblake1 From United States of America, joined Aug 2003, 292 posts, RR: 0
Reply 7, posted (10 years 4 months 1 week 5 days 23 hours ago) and read 2839 times:

So funny this was posted today... Last night on my way home from LAN on my flight from DTW to SDF the captain of my NW DC9 welcomed passengers aboard. He was very friendly and even provided us with updates on the NCAA tournament. Unfortunately Kentucky lost last night...

User currently offlineRareBear From United States of America, joined Jan 2004, 553 posts, RR: 0
Reply 8, posted (10 years 4 months 1 week 5 days 23 hours ago) and read 2786 times:

Jblake1:

Did he say anything about when NWA was going to retire those puppies?



Illegitimus non carborundum
User currently offlineRareBear From United States of America, joined Jan 2004, 553 posts, RR: 0
Reply 9, posted (10 years 4 months 1 week 5 days 23 hours ago) and read 2776 times:

Sorry, folks. I just couldn't resist. A moment of weakness, I guess.


Illegitimus non carborundum
User currently offlineJblake1 From United States of America, joined Aug 2003, 292 posts, RR: 0
Reply 10, posted (10 years 4 months 1 week 5 days 23 hours ago) and read 2763 times:

Yes he did.. he said "probably right after NW retires its fleet of A330-300s!" Wink/being sarcastic


User currently offlineRick767 From United Kingdom, joined Jan 2000, 2662 posts, RR: 51
Reply 11, posted (10 years 4 months 1 week 5 days 23 hours ago) and read 2712 times:

Either myself of the Captain sometimes welcome passengers onto the aircraft during boarding, or say farewell on deplaning, as long as all the flight preparations have been done and we are effectively ready to "strap in and go".

Some pilots like to do this more than others, I know several Captains who never do this.

Truthfully, there sometimes just isn't time.



I used to love the smell of Jet-A in the morning...
User currently offlineGordonsmall From UK - Scotland, joined Jun 2001, 2100 posts, RR: 22
Reply 12, posted (10 years 4 months 1 week 5 days 22 hours ago) and read 2630 times:

Some pilots like to do this more than others, I know several Captains who never do this.

Heaven forbid that they should actually have to "work" for a living eh' Rick?  Smile/happy/getting dizzy

BTW, how did the BRS basing go - manage to stay awake at the wheel on the way home?

Regards,
Gordon.



Statistically, people who have had the most birthdays tend to live the longest.
User currently offlineRick767 From United Kingdom, joined Jan 2000, 2662 posts, RR: 51
Reply 13, posted (10 years 4 months 1 week 5 days 22 hours ago) and read 2560 times:

"how did the BRS basing go"

Never happened in the end - introduction of the 73G has been postponed at BRS and I think they now have most of their own based crews NG-rated.



I used to love the smell of Jet-A in the morning...
User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19199 posts, RR: 52
Reply 14, posted (10 years 4 months 1 week 5 days 22 hours ago) and read 2550 times:

Oh, BRS is only 1.5 hours by car away from my hometown (Barnstaple). A good, modern (well, since the new terminal opened) airport.


"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineMEA310 From Lebanon, joined Feb 2002, 660 posts, RR: 12
Reply 15, posted (10 years 4 months 1 week 5 days 21 hours ago) and read 2473 times:

As UTA-flyingHIGH mentioned that AF pilots often greet passengers while boarding, it happened with me several times on flights to CDG out of BEY.

MEA310



M5 Fastest Sedan On Earth
User currently offlineFlyingbronco05 From United States of America, joined May 2002, 3840 posts, RR: 2
Reply 16, posted (10 years 4 months 1 week 5 days 21 hours ago) and read 2410 times:

My dad is known to do this too.

A few months ago, the captain on an American Eagle flight from ORD-LIT did this too.



Never Trust Your Fuel Gauge
User currently offlineDeltaGuy From , joined Dec 1969, posts, RR:
Reply 17, posted (10 years 4 months 1 week 5 days 21 hours ago) and read 2380 times:

I see it all the time on Delta...

Oftentimes the cockpit crew will show up from their previous flight VERY early, with pax boarding not for an hour...well, after you grab some Starbucks and some chow, they just go down and set up the a/c...and sit until the pax are all loaded. I've stood in many cockpits where the pilots were literally twiddling their thumbs (and playing tic-tac-toe), waiting to push. So the pilots sometimes have pleanty of time.

Or, it was probably not the Captain's leg, to the F/O was in the flight deck hard at work on that FMS  Big grin I think it's good customer relations, especially when the Capt. stands in the fwd galley area, uses the F/A handset, and makes a pre-pushback PA, standing right in front of the pax...my dad used to do that all the time, makes a great impression on nervous fliers!- not to mention I was always like Big grin.

DeltaGuy


User currently offlineBobb From United States of America, joined Jan 2004, 246 posts, RR: 0
Reply 18, posted (10 years 4 months 1 week 5 days 21 hours ago) and read 2373 times:

Why is this such a novelty?

If the CEO or Tom Cruise in a flight suit welcomes me aboard, I'd say wow.


User currently offlineJaspike From United Kingdom, joined Feb 2008, 1 posts, RR: 2
Reply 19, posted (10 years 4 months 1 week 5 days 21 hours ago) and read 2348 times:

After some delays with MyTravel Lite because of a staff shortage in August, the captain welcomed everyone on the aircraft. He then spoke for a few minutes to all the passengers talking about low cost airlines in general, about cutting costs, staffing and so on, before walking around the cabin saying hello to everyone. Seemed like a nice guy  Smile Old and friendly  Big thumbs up

Tom


User currently offlineN323er From United States of America, joined Mar 2000, 138 posts, RR: 0
Reply 20, posted (10 years 4 months 1 week 5 days 21 hours ago) and read 2321 times:

Happens a lot on domestic flight, but I very rarely see it on International flights


RYAN AIRTRAN(BWIOPS)



RYAN SCAIFE
User currently offlineAnsettB727 From Australia, joined Mar 2004, 217 posts, RR: 0
Reply 21, posted (10 years 4 months 1 week 5 days 12 hours ago) and read 2182 times:

I'd never seen this until I flew in the States. AA seem to do it quite often, usually with a Starbuck's in one hand on red-eyes! It's a nice idea...maybe better without the coffee, though!

User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9511 posts, RR: 52
Reply 22, posted (10 years 4 months 1 week 5 days 12 hours ago) and read 2156 times:

I have seen this twice. Once on UA on an A320 DEN-IND. The pilot welcomed passengers aboard while standing in the first class galley and then passed out his business card to passengers in first class, and also said that we would likely be a little late due to some de-icing needed in DEN and unfavorable winds. It was a nice touch!

Also I have had this happen on LH. I was on an LH A343 FRA-PDX and the captain was talking to passengers boarding in first and business class. He also came by and gave a personal greeting to each and every first class passenger. It was a pleasant experience, and established trust with the flight crew.



If you have never designed an airplane part before, let the real designers do the work!
User currently offlineFlymia From United States of America, joined Jun 2001, 7125 posts, RR: 9
Reply 23, posted (10 years 4 months 1 week 5 days 11 hours ago) and read 2088 times:

Hey never happened to me when boarding the airplane but always when leaving. When i fly commercial no matter 777 or Beech 1900D I will try to greet the pax on both boarding and deplaning. It really makes the Pax feel better.


"It was just four of us on the flight deck, trying to do our job" (Captain Al Haynes)
User currently offlineBR715-A1-30 From , joined Dec 1969, posts, RR:
Reply 24, posted (10 years 4 months 1 week 5 days 11 hours ago) and read 2065 times:

On one of my FL flights, The Captain was standing at the door greeting passengers. He said that he used to fly DC9s for EA and NW, and finally flew FL DC9s before being transferred to the 717. He said ever since he started flying for EA, he would always stand and greet passengers, and said that he has never skipped standing there except once when they were having flight deck problems. After everyone had boarded, he went and shook everyone's hands and introduced himself. Truly the most admirable captain I've ever met. He is now retired from FL. He resides in Macon, GA with his wife.

25 Warszawa : I've seen it now and then here in the USA. When i flew DTW-CLE on Continental Express ERJ-145, the pilots did not greet you, but had the cockpit door
26 ERfly : Wow!! It must be nice to have time to do that before departure. In the regional airline world, we do not have that luxury. 10-15 minute turns are hect
27 SFOFF : When I worked Shuttle by United at SFO there would be a couple Captains that would help collect boarding passes. One time during a delay (can't rememb
28 Post contains images XFSUgimpLB41X : After my landings I try to always make sure to say bye to the passengers and thank them for flying with us if i have time.... Very rarely to I have ti
29 Txiki1uk : Well, a few years ago I was on an Easyjet Flight from madrid to London, and the CEO was not only on the flight, greeted the passengers, went down the
30 Flyingbronco05 : When i fly commercial no matter 777 or Beech 1900D I will try to greet the pax on both boarding and deplaning. It really makes the Pax feel better. Wh
31 Post contains images QIguy24 : Flyingbronco05 I think he means that he is a pilot. And when he flies any of those aircrafts he greets people.. But It would look good if he was a pax
32 Startvalve : I used to see it a lot more when I flew pre 9-11. Almost always on Delta the Capt was standing there when we got on and off. Now in the era of everyon
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