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Yout Thoughts About Virgin Atlantic  
User currently offlineBusinessBoy From Norway, joined Mar 2004, 211 posts, RR: 1
Posted (10 years 9 months 6 days 23 hours ago) and read 3215 times:

Whats your one word to describe Virgin Atlantic?


LOVE CONTINENTAL AIRLINES & LOVE BRITISH AIRWAYS
23 replies: All unread, jump to last
 
User currently offlineN323er From United States of America, joined Mar 2000, 138 posts, RR: 0
Reply 1, posted (10 years 9 months 6 days 23 hours ago) and read 3175 times:

Great flying experience very relaxing

RYAN AIRTRAN(BWIOPS)



RYAN SCAIFE
User currently offlineVS11 From United States of America, joined Jul 2001, 1111 posts, RR: 0
Reply 2, posted (10 years 9 months 6 days 23 hours ago) and read 3154 times:

Fantabulous  Smile/happy/getting dizzy

PS: I had to add some words otherwise the post would not go...


User currently offlineUnited4ever From United States of America, joined Dec 2003, 291 posts, RR: 2
Reply 3, posted (10 years 9 months 6 days 22 hours ago) and read 3079 times:

red.

Extra words to allow answer.

Mike


User currently offlineCaptaingomes From Canada, joined Feb 2001, 6413 posts, RR: 55
Reply 4, posted (10 years 9 months 6 days 21 hours ago) and read 3073 times:

Tight

F
I
L
L
E
R



"it's kind of like an Airbus, it's an engineering marvel, but there's no sense of passion" -- J. Clarkson re: Coxster
User currently offlineSkytrain From Canada, joined Jan 2004, 297 posts, RR: 6
Reply 5, posted (10 years 9 months 6 days 20 hours ago) and read 3018 times:

'Flair'.

Cheers - Skytrain.



At the end of the day we are likely to be punished for our kindnesses...
User currently offlineAguilo From United States of America, joined Apr 2004, 243 posts, RR: 0
Reply 6, posted (10 years 8 months 3 weeks 4 days 6 hours ago) and read 2909 times:

Just flew VS from BOS to CPT via LHR in premium economy with a free upgrade to Upper Class from BOS to LHR and LHR to BOS. Love the Virgin "flair", the cool and trendy image with the witty sayings on the back of each plane. Nevertheless, I must say that all of that seems to be wearing a bit. This was my third VS flight and I'm beginning to notice that despite the image the rest of the service doesn't always match up, though it is generally very good I must say.

In particular, don't like that you can't reserve specific seats you can only list a general preference for aisle or window.

Also their Flying Club offers ridiculous "perks" like parking discounts and upgrades on the Heathow Express trains but not on Virgin's own aircraft - a huge reason why you are really better off signing up to get mileage with one of their partners rather than through VS's own "Flying Club".

Premimum Economy is a nice idea - cheaper than traditional business class by focussing on the most important thing - the slightly bigger seat. Nevertheless, I think that for what is essentially DOUBLE the price of an economy class ticket you should get a few more perks for a premium economy ticket (like not getting the same so so food that is offered in economy)

Upper Class is very nice. Seats are all very comfortable as you would expecy, but here again VS seems to be getting a bit complacent. PTV offerings on many aircraft are dated, limited movie selection of not the latest box office hits, lcd screens for Upper Class PTVs are in many cases old and not very bright. In addition the food in Upper Class while better than what is offered in Economy and Premium Economy still isn't as good as it should be considering the hugely expensive price of sitting upfront. Have had nicer, better presented meals in Envoy Class on USAirways than I did on 2 occasions in Upper Class on Virgin.


User currently offlineA340600 From United Kingdom, joined Aug 2003, 4106 posts, RR: 51
Reply 7, posted (10 years 8 months 3 weeks 4 days 6 hours ago) and read 2883 times:

It depends what aircraft you get really, their newer suites are VERY nice and the upper class out of LGW is different to LHR,

Cheers

Sam Smile



Despite the name I am a Boeing man through and through!
User currently offlinePixuk From United Kingdom, joined Dec 2003, 322 posts, RR: 3
Reply 8, posted (10 years 8 months 3 weeks 4 days 5 hours ago) and read 2881 times:

In particular, don't like that you can't reserve specific seats you can only list a general preference for aisle or window.

Virgin allow you to book a specific seat up to 180 days in advance.

Flying Club offers ridiculous "perks" like parking discounts and upgrades on the Heathow Express trains but not on Virgin's own aircraft

Being in the US, I guess these must seem ridiculous to you, but I find them quite useful.

Nevertheless, I think that for what is essentially DOUBLE the price of an economy class ticket you should get a few more perks for a premium economy ticket

Premium Economy is generally the first class on the aircraft to overbook, so whilst you may not care for it, other passengers appear to be lapping it up. Also, discounted PE fares in the K & S class buckets are normally cheaper than a full fare economy, so a bit of a generalisation to write it off as double the price.

Upper Class is very nice. Seats are all very comfortable as you would expecy, but here again VS seems to be getting a bit complacent.

Perhaps the fact VS have been investing 50 million GBP completely renovating the Upper Class cabin has passed you by? They've been putting in new flat beds (the 'Suites'), and are still committed to their programme of installing their AVOD entertainment system (V:Port) across the fleet.

In addition the food in Upper Class while better than what is offered in Economy and Premium Economy still isn't as good as it should be considering the hugely expensive price of sitting upfront.

Virgin's meal choice (the 'Freedom Menu') is still high innovative in the airline market. Choose what you want to eat, and have as much of it as you like as often as you like. This is more like a restaurant than waiting for the trolley to come round. Virgin's flair in presentation and quality of food, to me at least, are excellent.

Pix


User currently offlineJetblue15 From United States of America, joined Mar 2004, 273 posts, RR: 0
Reply 9, posted (10 years 8 months 3 weeks 4 days 5 hours ago) and read 2865 times:

EXCELLENT

Great stuff Mr Branson

Cheers to Virgin Atlantic



racecar spelled backwards spells racecar
User currently offlineGT From Portugal, joined Dec 2003, 59 posts, RR: 0
Reply 10, posted (10 years 8 months 3 weeks 4 days 5 hours ago) and read 2863 times:

FANTASTIC!!

a few words to get the post into forum... Big grin



A380 fever!!!
User currently offlineSammyhostie From , joined Dec 1969, posts, RR:
Reply 11, posted (10 years 8 months 3 weeks 4 days 5 hours ago) and read 2861 times:

We call the Virgin cabin crew "Cart Tarts"!

User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19259 posts, RR: 52
Reply 12, posted (10 years 8 months 3 weeks 4 days 5 hours ago) and read 2834 times:

"We call the Virgin cabin crew "Cart Tarts"!"

mmm forbidden jam tart.



"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineSW733 From United States of America, joined Feb 2004, 6371 posts, RR: 9
Reply 13, posted (10 years 8 months 3 weeks 3 days 20 hours ago) and read 2736 times:

terrible! never ever ever ever ever ever ever ever ever ever ever ever flying them again (those of you who have seen my many anti-Virgin Atlantic posts, this comes as no surprise!  Wink/being sarcastic )

User currently offlineWarren747sp From United States of America, joined Feb 2004, 1172 posts, RR: 0
Reply 14, posted (10 years 8 months 3 weeks 3 days 19 hours ago) and read 2705 times:

Only Fun in Upper Class. Really don't bother with the rest of the cabin!


747SP
User currently offlineAmhilde From United States of America, joined Oct 2003, 643 posts, RR: 5
Reply 15, posted (10 years 8 months 3 weeks 3 days 17 hours ago) and read 2646 times:


yeah but you can say that about most airlines- the not bothering about the rest of the cabin...

Pixuk- whats this about bucket classes for premium economy and where do you find these?



Hang on tightly, Let go lightly
User currently offlineGraham697 From United States of America, joined Dec 2003, 352 posts, RR: 0
Reply 16, posted (10 years 8 months 3 weeks 3 days 17 hours ago) and read 2638 times:

Awesome Airline!!! Come on, Sir Branson bring it to TPA!


Looking forward to the new AA
User currently offlinePixuk From United Kingdom, joined Dec 2003, 322 posts, RR: 3
Reply 17, posted (10 years 8 months 3 weeks 3 days 16 hours ago) and read 2604 times:

Amhilde,

There's a breakdown of the different bucket classes VS uses on VirginFlyer:

http://www.virginflyer.com/codes.asp

In PE, full fare is W. There are two others, S & K (although K is being phased out). Both are discounted fares, and whilst a full-fare economy can truck in at 800-900 GBP, those S & K fares can be found as low as 450 GBP, depending on seasonality.

Best place to get those fares are the consolidators, or by calling VS direct and asking for them specifically. Not familiar with consolidators in the US, but in the UK they are Virgin Travelstore, Airline Network, etc. In theory Expedia should offer those fares, if only they recognised the Premium Economy cabin in the searches.

Pix


User currently offlineAguilo From United States of America, joined Apr 2004, 243 posts, RR: 0
Reply 18, posted (10 years 8 months 3 weeks 3 days 11 hours ago) and read 2546 times:

"Virgin allow you to book a specific seat up to 180 days in advance."

Perhaps, because you are in the UK PixUK. But for anyone purchasing a seat on a VS flight from anywhere else, you don't get to choose a specific seat no matter what class you buy your ticket in, you can just state a "seating preference". BA does the same thing for some reason.

This can be really quite annoying, especially when you are spending so much money for what are usually long international flights. Have always been able to select my seats from a seatmap when I fly internationally on a US carrier.


User currently offlineRjpieces From , joined Dec 1969, posts, RR:
Reply 19, posted (10 years 8 months 3 weeks 3 days 11 hours ago) and read 2520 times:

Classy....................

User currently offlineStarlionblue From Greenland, joined Feb 2004, 17180 posts, RR: 66
Reply 20, posted (10 years 8 months 3 weeks 3 days 9 hours ago) and read 2470 times:

BA has had "restaurant" style food service in First for a few years now, so it's not unique to Virgin Upper.

I'm flying Virgin the first time in about seven weeks. Can't wait.

BTW prebooking seats was not a problem. Virgin's website mentions nothing about country discrimination when it comes to seating. Maybe giving them a call might help?



"There are no stupid questions, but there are a lot of inquisitive idiots."
User currently offlineVSGirl From , joined Dec 1969, posts, RR:
Reply 21, posted (10 years 8 months 3 weeks 3 days 9 hours ago) and read 2451 times:

You can pre book a seat in any country... However it can depend on how full the aircraft is at time of booking. Should RES say that they cant book you a seat ask them to make a note of window etc etc...

Kimberly.


User currently offlinePlanesarecool From United Kingdom, joined Nov 2001, 4124 posts, RR: 11
Reply 22, posted (10 years 8 months 3 weeks 3 days 8 hours ago) and read 2425 times:

Flying on them tomorrow - LGW-MCO Big grin Big grin

Yeah they're great. If i'm not mistaken, they were one of the first airlines to put PTV's in economy, they have always been child friendly (which was a good thing when i first flew with them, but now I'm not so sure that's good). They offer good service, amazing IFE (v:port) and others. I'll be checking em out tomorrow  Big thumbs up

-Stephen


User currently offlinePixuk From United Kingdom, joined Dec 2003, 322 posts, RR: 3
Reply 23, posted (10 years 8 months 3 weeks 3 days 2 hours ago) and read 2357 times:

VSGirl probably identified the reason you weren't able to specify a seat. Only approx 40% of seats can be pre-reserved, and this comes down to the carriers obligation to seat families together as much as possible, leaving 60% for allocation at check-in.

If those 40% of the seats had already been taken, then they can put a note in your reservation for a preference of seating. There is no discrimination on seat reservations, regardless of which country you're in or what you paid for your fare.

Pix


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