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Ryanair Slams Norwegian Ombudsmand!  
User currently offlineQIguy24 From , joined Dec 1969, posts, RR:
Posted (10 years 5 months 1 week 6 days 21 hours ago) and read 3220 times:

RYANAIR SLAMS ANTI-COMPETITIVE OMBUDSMAN

Ryanair, Europe’s No.1 low fares airline today (24th March 2004) confirmed that the consumer ombudsman in Norway does not represent the consumer, and is anti-competition and anti-low fares.

Recent quotes from media have brought to light the following headlines: “SAS and Maersk found guilty of price fixing”, “SAS increases fare’s by 40% where there is no competition.”

Ryanair’s reaction to these anti-competitive and anti-consumer actions has been to increase passengers numbers, increase routes, and deliver an unbeatable punctuality and customer service record and of course deliver the lowest fares available.

Announcing the statement at Haugesund’s International Airport today, Ryanair’s Deputy Chief Executive, Michael Cawley said:

“Ryanair has truly delivered for Norwegian consumers, at a time when the Consumer Ombudsman has done nothing to promote low fares or competition in the interests of consumers. It would appear that SAS can price fix with other airlines and hike up fares where no competition exists with immunity from the supposed protector of consumer interests, whilst the one airline that has brought low fares to thousands of ordinary Norwegians and provided much needed competition to SAS.

Today we are calling on the Ombudsman to start doing his job and promote low fares to Norwegian consumers, encourage competition and stop protecting SAS monopoly. That is really in the Norwegian consumers interest”


Haha!! This is really redicilous!!
SAS and Maersk got caught 3 years ago doing this. And they were both fined very large fines for it.. SAS had to pay 50 million Euros and Maersk had to pay 10 million Euros..
So why are they bringing this one up now.. I wonder if they are trying to damage SAS business or something like that...  Angry



81 replies: All unread, showing first 25:
 
User currently offlineQIguy24 From , joined Dec 1969, posts, RR:
Reply 1, posted (10 years 5 months 1 week 6 days 21 hours ago) and read 3201 times:

Are they really allowed to write things like that?? That's badtalking other companies..

User currently onlinePe@rson From United Kingdom, joined Jan 2001, 19220 posts, RR: 52
Reply 2, posted (10 years 5 months 1 week 6 days 21 hours ago) and read 3156 times:

Of course they can say it - and it needs to be said. The truth sometimes hurts, eh? And yes, it's effective advertising.


"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineStarlionblue From Greenland, joined Feb 2004, 17035 posts, RR: 67
Reply 3, posted (10 years 5 months 1 week 6 days 21 hours ago) and read 3150 times:

Yes and no. It MAY be libel.

Any publicity is good publicity. SAS will not want to get into a protracted legal struggle that they know will make the company look like the bully of the playground.

You could say that Ryanair is playing the odds. And it's not the first time.




"There are no stupid questions, but there are a lot of inquisitive idiots."
User currently offlineQIguy24 From , joined Dec 1969, posts, RR:
Reply 4, posted (10 years 5 months 1 week 6 days 21 hours ago) and read 3144 times:

The truth?? It happened 3 years ago!! And people already know of it. So why did they have to bring it up the same day SAS saved them self from a terrible future?


User currently offlineAviaction From Germany, joined Nov 2003, 256 posts, RR: 2
Reply 5, posted (10 years 5 months 1 week 6 days 21 hours ago) and read 3141 times:

No, they aren't allowed to do so. And most probably, in two years' time a court will order them to stop it. They might even have to pay a fine.

However, until then they will enjoy press coverage worth millions of Euros, free of charge.

That's the Ryanair way of doing marketing. And our press gladly jumps on the bandwagon.

Honest flying to all of us.
Aviaction





German by nationality, European by heart!
User currently offlineQIguy24 From , joined Dec 1969, posts, RR:
Reply 6, posted (10 years 5 months 1 week 6 days 21 hours ago) and read 3136 times:

And by the way Pe@rson... Wich Airline started whining when the lost the Charleroi trial?? That wasn't fair deal from FR either..... But SAS doesn't go and blow a big case out of it..

User currently onlinePe@rson From United Kingdom, joined Jan 2001, 19220 posts, RR: 52
Reply 7, posted (10 years 5 months 1 week 6 days 21 hours ago) and read 3134 times:

Let me see - it benefits FR. I would do exactly the same if I was the CEO of FR. It happened, so why not make full use of it? It's effective and intelligent advertising.


"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineQIguy24 From , joined Dec 1969, posts, RR:
Reply 8, posted (10 years 5 months 1 week 6 days 21 hours ago) and read 3121 times:

It benefits FR??? Please!! Maybe you are right it does. But it's just people like you that think things like that is ok....

User currently onlinePe@rson From United Kingdom, joined Jan 2001, 19220 posts, RR: 52
Reply 9, posted (10 years 5 months 1 week 6 days 21 hours ago) and read 3108 times:

"And by the way Pe@rson... Wich Airline started whining when the lost the Charleroi trial?? That wasn't fair deal from FR either..... But SAS doesn't go and blow a big case out of it..."

But QI - this "whining" of which you speak is FREE advertising. It's very sensible and effective. SK didn't "blow a big case out of it" because it wasn't involved.

I don't know anything about Norwegian law. Under English law, you can be sued if you say something which is substantially untrue and thus affects the reputation of the person or firm. If this was in England or Wales, SK could not sue as it is true.

[Edited 2004-03-24 14:05:05]


"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently onlinePe@rson From United Kingdom, joined Jan 2001, 19220 posts, RR: 52
Reply 10, posted (10 years 5 months 1 week 6 days 21 hours ago) and read 3092 times:

"But it's just people like you that think things like that is ok...."

LOL! No.... it makes FR even more of a household name, because people will hear about the airline on the radio, on the TV, in newspapers.... and it will cost the carrier very little if anything. Superb. In a day or two, the average punter would have forgotten about the issue, but remember FR........ tis very good.



"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineQIguy24 From , joined Dec 1969, posts, RR:
Reply 11, posted (10 years 5 months 1 week 6 days 21 hours ago) and read 3066 times:

Free advertising?? An Airline like FR souldn't be allowed to exist with the "advertising" they are running. They are a disgrace against other airlines!

No SAS wasn't involved in the charleroi case and neither was Ryanair involved in the SAS/Maersk case either. So why the heck did they have to mention this now?


User currently offlineJGPH1A From , joined Dec 1969, posts, RR:
Reply 12, posted (10 years 5 months 1 week 6 days 20 hours ago) and read 3056 times:

Pe@rson - I don't think FR is fooling anyone in their guise of The Consumer's Champion. Yes, they'll champion the consumer - of OTHER airline's products. As soon as their own consumers need a bit of championing eg. that poor guy who was charged GBP18.00 for a wheelchair, or any pax whose flight has been cancelled by FR, the consumer becomes a whinging scrounger out for what he can get. THIS the public remembers...

User currently onlinePe@rson From United Kingdom, joined Jan 2001, 19220 posts, RR: 52
Reply 13, posted (10 years 5 months 1 week 6 days 20 hours ago) and read 3045 times:

If that was the case, J, why would FR be Europe's most profitable airline and why would it be carrying more and more people per year? If what you said is true, then it would be the reverse.

"They are a disgrace against other airlines!"

Umm... the "other airlines" are the competition. Competition is bad. Competition presents a risk, a threat. It is very good indeed to get advantages over your competition.

[Edited 2004-03-24 14:12:19]


"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineQIguy24 From , joined Dec 1969, posts, RR:
Reply 14, posted (10 years 5 months 1 week 6 days 20 hours ago) and read 3022 times:

Yes other competitions is bad.... I agree. But they compete in a fair way without go around to the media and tell bad things about eachother! And that I respect! This BS from Ryanair is disgusting! Thats not fair competition...
Not even Easyjet does this.. And them I respect!

I used to respect you Pe@rson.. But when you defend this crap I lost a litte respect for you. But you probably dont care anyway..


User currently offlineNavigator From Sweden, joined Jul 2001, 1207 posts, RR: 14
Reply 15, posted (10 years 5 months 1 week 6 days 20 hours ago) and read 3011 times:

No matter what you think about this specific argument, Ryanair is the airline that brings people affordable travel. If it was not for Ryanair and other LCC:s SAS would certainly still be charging much higher prices. So what is happening in Norway and also in other european markets is very much in the interest of the traveling public, but maybe not in the interest of SAS and other state owned carriers.


747-400/747-200/L1011/DC-10/DC-9/DC-8/MD-80/MD90/A340/A330/A300/A310/A321/A320/A319/767/757/737/727/HS-121/CV990/CV440/S
User currently offlineQIguy24 From , joined Dec 1969, posts, RR:
Reply 16, posted (10 years 5 months 1 week 6 days 20 hours ago) and read 2990 times:

Navigator

I partly agree with you.. You are right that LCC's have opened the eyes on the majors. But they have to do it fair and square.. And what FR did is the biggest crap I have ever seen.
If you see EasyJet for an example... They are very competitive, but they don't go out to people bad talking other airlines like FR are.. And LCC's like them I respect. And not that disgrace so called "airline" FR.


User currently offlineJGPH1A From , joined Dec 1969, posts, RR:
Reply 17, posted (10 years 5 months 1 week 6 days 20 hours ago) and read 2985 times:

Re: why would FR be Europe's most profitable airline

Because you can fool some of the people some of the time. I'm not saying his product is inherently bad, I'm saying his attitude to customer service and especially service recovery needs some upward adjustment. By and large, when people pay 50p to fly, they don't expect a hell of a lot, and so when (as it very occasionally does) things go pear-shaped, they can accept little or no comeback with the airline, on the principle 'You get what you pay for' . But the same 'f*ck off and die' attitude to customer service also applies to the poor gullible schmos who paid GBP150.00 for their tickets, who would seem on the face of it to at least have a claim to slightly superior treatment, IMHO.

So what is Mr O'Leary's REAL beef with Norway, we ask ourselves ?


User currently onlinePe@rson From United Kingdom, joined Jan 2001, 19220 posts, RR: 52
Reply 18, posted (10 years 5 months 1 week 6 days 20 hours ago) and read 2959 times:

LOL. I don't care if you don't respect me, QI. Water off a duck's back, really.

"They are very competitive, but they don't go out to people bad talking other airlines like FR are..."

Umm... if you go to STN, you'll see very anti-FR ads by U2. Not wanting to seem harsh and state the truth is a failure, in my opinion. If one airline is charging considerably more on a particular route, why not take full advantage of it? It's sensible and effective.

Anyway, you will never convince me to change my opinions and vice-versa, so there is very little point trying.



"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineNavigator From Sweden, joined Jul 2001, 1207 posts, RR: 14
Reply 19, posted (10 years 5 months 1 week 6 days 20 hours ago) and read 2956 times:

You are right QIguy24,
Ryanairs way of advertising it´s business may be a bit provocative. But then again perhaps some shakeups are needed to change the conservative airline world and make the mega carriers more competitive. If things would go SAS way only Businesstravellers would ever get airborne. And I think both you and I think it´s best that airtravel gets affordable for more people than that.

So maybe both you and Pe@rson have valid points here ?



747-400/747-200/L1011/DC-10/DC-9/DC-8/MD-80/MD90/A340/A330/A300/A310/A321/A320/A319/767/757/737/727/HS-121/CV990/CV440/S
User currently offlineQIguy24 From , joined Dec 1969, posts, RR:
Reply 20, posted (10 years 5 months 1 week 6 days 20 hours ago) and read 2933 times:

Anyway, you will never convince me to change my opinions and vice-versa, so there is very little point trying.

I wasn't trying to change your opinion. I know you are a big FR fan and I am a big SAS fan and I respect that. I was just expressing that I think this is wrong way of doing business and should not be allowed.



[Edited 2004-03-24 14:35:04]

User currently onlinePe@rson From United Kingdom, joined Jan 2001, 19220 posts, RR: 52
Reply 21, posted (10 years 5 months 1 week 6 days 20 hours ago) and read 2922 times:

"I was just expressing that I think this is wrong way of doing business and should not be allowed."

I don't understand why it "should not be allowed" because it's the TRUTH! Why let the truth be kept quiet? Everyone has the right to know. That is fair and just.



"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineStarlionblue From Greenland, joined Feb 2004, 17035 posts, RR: 67
Reply 22, posted (10 years 5 months 1 week 6 days 20 hours ago) and read 2898 times:

I agree wholeheartedly with Pe@rson.

- Any publicity is good publicity.
- The rest of the airlines should stop whining about what is "fair". The market only cares about what "works".

EDIT: It's spelled "OMBUDSMAN"

[Edited 2004-03-24 14:45:25]


"There are no stupid questions, but there are a lot of inquisitive idiots."
User currently offlineQIguy24 From , joined Dec 1969, posts, RR:
Reply 23, posted (10 years 5 months 1 week 6 days 20 hours ago) and read 2888 times:

Pe@rson...

You just don't get it do you?? It happened 3 years ago. SAS and Maersk paid their lesson for it. People already know what happened back then. And forgot about it.

But my problem with this is that SAS has finally complete many months hard negotiations inside the company today, and everybody agreed thankfully. And if you think this is fair to put this to the press today the same day SAS saves themselves it's up to you.


User currently offlineStarlionblue From Greenland, joined Feb 2004, 17035 posts, RR: 67
Reply 24, posted (10 years 5 months 1 week 6 days 20 hours ago) and read 2877 times:

Fair play? It seems like a perfect opportunity. "Business is war."


"There are no stupid questions, but there are a lot of inquisitive idiots."
25 Pe@rson : Agree completely, Star. "Business is war." - yep! It's survival of the fittest. Which are the fittest? Those which are the most well-run.
26 QIguy24 : The rest of the airlines should stop whining about what is "fair". The market only cares about what "works". Starlionblue What was it Ryanair did afte
27 QIguy24 : Most wellrunned??? Give me a break! Everybody know hos Ryan air makes their money. The charleroi case and the Århus case showed it very clear. And po
28 Pe@rson : LMAO. You don't seem to understand that FR is an efficient carrier - something which is constantly increasing. These things of which you speak are not
29 Starlionblue : Ok, I will amend my statement. You should whine but only when it "works". And I think Ryanair, on the whole, are proving that the know what "works". 2
30 Navigator : I think the day when: 1. Governments stop protecting their state carriers by denying traffic rights to competing foreign carriers. 2. When carriers wh
31 Post contains images QIguy24 : It's good to see that you are iin a good mood today Pe@rson... I know Ryanair is an effecient carrier. But no airline can make so much money by only s
32 QIguy24 : Of course I forgive you Navigator.. But I dont actually agree with you on that one because Ryanair do get funds from the airport they are flying to.[E
33 Starlionblue : You hit it right on the head QIguy24. They are best when they have support from the airport. As for getting busted, this was only because Charleroi is
34 Post contains images Pe@rson : "But no airline can make so much money by only selling low fare tickets and getting commercial money.." LOL. But they are not only selling low fare ti
35 Post contains images Starlionblue : Hang'em high Pe@rson!
36 Pe@rson : "Ryanair do get funds from the airport they are flying to." And why not? If they asked for aid and got it, what's the problem? If SK wanted to fly int
37 Post contains images QIguy24 : I can see that. Down here in the "alps" it rains. No sun here And I can also see that we aren't going anywhere with this discussion, It always ends up
38 Post contains images QIguy24 : Hey Starlionblue It has been very nice to have a discussion with you.. But don't you think that post was a little redicilous?
39 Starlionblue : There is a space for SAS. I fly for business a lot, and will definitely pay a premium for SAS compared to FR. Closer to A and B, assigned seating and
40 Aircadet : I get the feeling the Scandinavians are just sticking up for there airlines, don't blame them for this. Ryanair have helped millions of persons get ar
41 Navigator : What Ryanair receives from airports and local communities is peanuts compared to what SAS has gained during the years of state protection. This has vi
42 Post contains images QIguy24 : Oh noo. What should I do? I rather go and hide..
43 Pe@rson : "There is a space for SAS." Definitely! There will always be demand for full-frills airlines. Some airlines will try to supply this demand. I am very
44 Tripple7 : "And why not? If they asked for aid and got it, what's the problem?" There is a problem when it is paid with public money!! However, I don't see a pro
45 Pe@rson : "There is a problem when it is paid with public money!!" Don't state airlines give their airlines considerable money? Doesn't that money come from the
46 QIguy24 : Tripple I wish I could agree with you on that one... But Navigator is actually right. And I finally admit my defeat in this discussion. SK, KL, AF and
47 Post contains images QIguy24 : But I must say it was nice to know that you want to hang me Pe@rson.
48 QIguy24 : Thanks for the support Aircadet. We really are proud of SAS. For me I'm even more proud of SAS than i am of the royal family.. And SAS has always been
49 Starlionblue : QIGuy24: I agree that it is unfair, but I still think it was a good idea.
50 Post contains images Maersk737 : What a battle I don't always agree in the way Ryanair do business!!!! But I have to admit, If we haven't had Ryanair to stir up the pot (Or what it is
51 Post contains images Pe@rson : Nah, QI, you're too friendly and nice to be hung. I'll buy you a beer instead.
52 Tripple7 : I agree with you Navigator and Olguy 24. I f you compare it to the state aid flag carriers have received in the past, the amount of public subsidies F
53 Navigator : I think it is nice to see that many people are very proud of SAS. They have good reasons because it´s an excellent airline. What I personally don´t
54 Pe@rson : "FR has a VERY unsympathetic marketing." How will being sympathetic help FR to grow, to attract more passengers, to earn more profit, to become even m
55 Post contains images QIguy24 : Pe@rson... Wow.... That sounded like you really ment it. hehe
56 Mika : Ql, swallow your scandinavian pride and deal with it. It's perfect business what FR is doing and they are doing it VERY sucessfully. No one is prevent
57 Post contains images Pe@rson : Completely agree, Mika. "Pe@rson... Wow.... That sounded like you really ment it. hehe" I did! If you come to the UK, I'll buy you one.
58 QIguy24 : Hey Mika! You are not one to tell me to swollow my pride... If I am proud of SAS and have always been and will always be that. And If you worked for S
59 Mika : And If you worked for SAS and FR did the same thing to you you would probably react the same way. And don't come tell me that you wouldn't. Because th
60 Post contains images Navigator : Good that we are all friends again buying each other well deserved beers !! The only consideration I have when it comes to those discussions is the pa
61 David_itl : Hope you saw the "good" advertising by FR recently - "escape Mother's Day, cheap prices to Italy" and then list a destination that doesn't begin unti
62 QIguy24 : Mika I don't put my whole soul in one Company.. I like many airlines. And I don't work for SAS either. So I don't want them to make a statue of me out
63 Maersk737 : Yes Mr. QI. I knew that. He he. OT Maybe we should share a box of beers and some Sonderjyske polser and Frederikshavner rodspaetter. Cheers Peter
64 Post contains images QIguy24 : Maersk737 That would really be something.... Maybe that would cool everything down in here... And we also have to remember the Red Aalborg. That is on
65 Post contains images CPH-R : QIGuy, the IATA code sorta gives away the airline you work for I would, like our friendly moderator further up, also recommend Tuborg to go with the s
66 Post contains images QIguy24 : QIGuy, the IATA code sorta gives away the airline you work for Yeah it should. But I only helped Mika a little bit..
67 Aviaction : Navigator, this single sentence of yours shows how difficult the "real world is": Any government intervention preventing that is bad for the business
68 Post contains images Navigator : It´s interesting that no norwegian entered this discussion...
69 Thomas_Jaeger : Friedrichshafen has actually more inbound than outbound traffic, so one German airport where it worked out well.
70 Navigator : Aviaction, When it comes to the swedish Ryanair base south of Stockholm it has a considerable amount of inbound traffic. A lot of that traffic comes f
71 Aviaction : Navigator This exactly was my point. Thank you very much. You have just proven me very right: When it comes to the swedish Ryanair base south of Stock
72 Airblue : A lot of word in this topic, but here the true story: Today a very important manager of Ryanair was in Haugesund. In 11 months they carried less than
73 Pe@rson : Funny, Airblue, as FR is celebrating its success on this route on its website. Say its 737s held 150 passengers. It has a daily flight between STN and
74 SK901 : WOW. I can see there has been a hell of a "fight" on this thread. I agree and disagree on many of the things mentioned here. I must admit that I will
75 Starlionblue : I agree with everything you say about FR service (or lack of it) but I will still fly them on occasion, if the occasion warrants and the price is righ
76 Navigator : Dear SK901, I thought we held the discussions on a reasonably high level until this came along. Quote: The reason why LCC's are doing so well in Brita
77 Pe@rson : "If Ryanair was such a bad idea, they would not be nearly as successful as they are right now." Precisely!!! And they would not be Europe's most profi
78 Airblue : Funny, Airblue, as FR is celebrating its success on this route on its website. Say its 737s held 150 passengers. It has a daily flight between STN and
79 Airblue : Pe@rson, I don't like to talk of number when I haven't seen any figure, but since my information comes from Sales & Marketing Dept in STN, when I talk
80 Caravelle : This topic seems to attract much more attention on this Forum than it does in the Norwegian press, where the press release from Ryanair is dead as a d
81 Caravelle : As an afterthought: FR did make the press here today, planning new connections from two or three airports in western Norway to STN. As they are negoti
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