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Air Asia  
User currently offlineTG992 From New Zealand, joined Jan 2001, 2910 posts, RR: 10
Posted (11 years 1 month 3 weeks 22 hours ago) and read 1802 times:

Has anyone been on Air Asia before? Are they any good?

8 replies: All unread, jump to last
User currently offlineKEno From Malaysia, joined Feb 2004, 1842 posts, RR: 26
Reply 1, posted (11 years 1 month 3 weeks 21 hours ago) and read 1782 times:

You can read some reviews here:

Haven't been on one myself, but I'm planning to fly with them in under 2 weeks' time KUL-BKI-KUL.

User currently offlineAirbus Lover From Malaysia, joined Apr 2000, 3248 posts, RR: 9
Reply 2, posted (11 years 1 month 3 weeks 15 hours ago) and read 1718 times:

They are good. If you're lucky u get to fly on their 'newer' (recently entered service with new interior but these are generally older planes by age) they have nice interior, all redone with leather seats and red carpet during heavy mx checks. pitch is not really good though.

food are on sale and are not cheap compared to places in malaysia but considering currency exchange it is still cheap.

only comment is that some of their pilots are young, new and inexperienced ( a fact that is confirmed from a source within that airline i will not disclose ). remember they had those 2 incidents in november within 2 days?

maintenance wise they are very good and a/c are pretty well maintained nothing to worry about. they have a new hangar in KLIA that IIRC can service up to 2 B737s at the same time.

however they are working on it. they are taking in cadet pilots and going through better and more intensive training. leased a B737 simulator from CAE to be based in KLIA. Signed agreements with a local flying school academy to train their cadet pilots.

User currently offlineMAS A330 From , joined Dec 1969, posts, RR:
Reply 3, posted (11 years 1 month 3 weeks 13 hours ago) and read 1662 times:

Hi there.

I did not enjoy my flights with Air Asia in the past. The seats were uncomfortable, their aircraft seem old, dull ambience, their food are expensive.

But my flights were in 2002, I dont know if they have improved and how their newer aircraft are like. I also do not want to know.

C ya  Smile

User currently offlineKEno From Malaysia, joined Feb 2004, 1842 posts, RR: 26
Reply 4, posted (11 years 1 month 3 weeks 12 hours ago) and read 1633 times:

Then how did they manage to win Skytrax Best LCC last year? (together with JetBlue)

User currently offlineTsentsan From Singapore, joined Jan 2002, 2016 posts, RR: 15
Reply 5, posted (11 years 1 month 3 weeks 11 hours ago) and read 1611 times:

Most of my 11 flights with them were average. Same as what you would expect from SIA.. only 1 flight exceeded expectations, way better than any airline I've been on, better than SIA, MAS, Ansett, Qantas, CX etc.

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User currently offlineAirbus Lover From Malaysia, joined Apr 2000, 3248 posts, RR: 9
Reply 6, posted (11 years 1 month 3 weeks 5 hours ago) and read 1536 times:

Winning the title of best LCC doesn't mean they have the best cabin service!

They are definitely innovative and provide the best fares out there providing affordable travel. That way they are already the best LCC in ASEAN.

Cabin service wise they are just average and cabin comfort they have a lot more to do across their fleet. Like i said they are safe to fly, aircraft well taken care of and F/As are sometimes friendly. worth a try only complain is with the pilots in the AK (not FD!) roster. After a try you can then decide whether or not you want to fly them again  Big grin.

IIRC they won the title along with Virgin Blue and not jetBlue.

User currently offlineAussie_ From Australia, joined Dec 2000, 1766 posts, RR: 4
Reply 7, posted (11 years 1 month 3 weeks ago) and read 1496 times:

I flew them almost exactly one month ago KUL-PEN-KUL.

I found the planes to be clean, flights ontime, crew friendly and enthusiastic and generally a really good experience.

Of course it also helped that the total return fare (including all taxes) was A$13 or just under USD10!!!!! Far better than even Ryanair, though granted it's a short flight.

User currently offlineAirbus Lover From Malaysia, joined Apr 2000, 3248 posts, RR: 9
Reply 8, posted (11 years 1 month 2 weeks 6 days 23 hours ago) and read 1481 times:

KUL-PEN is a 50 minutes flight scheduled on both MH and AK but AK can easily do it around 40 minutes at times  Big grin

Their cost saving methods are umm surprising at times  Smile/happy/getting dizzy Their pilot's way of flying to save time and maximize savings can be said to compromise safety.

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