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America West Question  
User currently offline7E72004 From United States of America, joined Mar 2004, 3587 posts, RR: 2
Posted (10 years 3 months 1 week 5 days 14 hours ago) and read 2882 times:

What is your opinion on America West? i have narrowed my trip to SEA down to either Frontier, AMerica West or Southwest and am wondering what kind of reputation America West has.


The next generation of aircraft is just around the corner!
24 replies: All unread, jump to last
 
User currently offlineCOAB767 From Guam, joined Nov 2003, 1377 posts, RR: 9
Reply 1, posted (10 years 3 months 1 week 5 days 14 hours ago) and read 2853 times:

I've heard America West is okay. But in the long run it's ultimately up to you who you want to fly with.


Continental Micronesia: "Fly With The Warmth Of Paradise"
User currently offlineGVROYphx From United States of America, joined Apr 2004, 120 posts, RR: 0
Reply 2, posted (10 years 3 months 1 week 5 days 14 hours ago) and read 2824 times:

I think HP is great....I have no problems flying on them. WN is a cattle car...I only fly on them when I have to...but not by choice. HP just got Entreprenuer Magazine's best domestic carrier award...just goes to show to how good of a carrier they really are. But like anything else...it's really up to you...

- Roy


User currently offlinePortcolumbus From United States of America, joined Nov 2000, 1614 posts, RR: 4
Reply 3, posted (10 years 3 months 1 week 5 days 14 hours ago) and read 2795 times:

F9 has excellent pitch, at 33". WN felt more comfortable to me than HP.

I'd personally take F9, unless the others are cheaper.


User currently offlineN808DE From United States of America, joined Feb 2004, 122 posts, RR: 0
Reply 4, posted (10 years 3 months 1 week 5 days 14 hours ago) and read 2763 times:

WN and HP are both good.

I prefer HP for the reasonable F/C fares and upgrades for as low as $50. I have experienced better service on HP than WN.


User currently offlineBsmalls35 From , joined Dec 1969, posts, RR:
Reply 5, posted (10 years 3 months 1 week 5 days 14 hours ago) and read 2741 times:

I have flown on America West twice, both EWR-LAS. Both times I upgraded to F on the EWR to LAS leg and found the service adequate. Returning in coach, I found the interior to be dated and in need of cleaning. However, the flight staff were courteous and attentive.

User currently offlineGeg2rap From United States of America, joined Sep 2003, 848 posts, RR: 0
Reply 6, posted (10 years 3 months 1 week 5 days 14 hours ago) and read 2731 times:

What aircraft too. F9 usually has a 319 or 318 to SEA very nice and also tv at each station....
WN cattle call good if you want cheap not if your want perks or lunch


User currently offlineSprxflyswa From United States of America, joined Nov 2003, 597 posts, RR: 0
Reply 7, posted (10 years 3 months 1 week 5 days 13 hours ago) and read 2682 times:

HP is a lot better than years ago. In order I'd go F9 HP then WN. The worst seat on HP is 1A or B on a 737-200. Anyone that has sat there should agree.

Plus more direct via DEN than LAS or PHX.


User currently offlinePlaneviewNYC From , joined Dec 1969, posts, RR:
Reply 8, posted (10 years 3 months 1 week 5 days 12 hours ago) and read 2627 times:

HP flight 54, JFK-LAS, old dirty 757, May 2003. Boarded at 9:30am. Scheduled departure 10am. 10:05am, captain decides the 6 inch crack in the middle of the windshield might be a little dangerous. Everybody off! Attempted to fix it, but apparently no spare 757 windshields in the area, and no spare planes east of the Mississippi. 3 hour wait at the ticket counter to get rebooked. By the time we get to the counter, next available is 8pm. Lost a whole day of what was already a short vacation.

To their credit, after sending some sternly worded letters to their CEO and VP of Customer Service, they sent myself and my travelling companions checks for 1 night of hotel (about $175 each x 3 rooms) to compensate for our lost day, in addition to a respectable $50-$100 voucher for a future flight (discount depending on the cost of the ticket). Since the time of this incident I keep reading stories about how they've turned the company around. Although I wasn't too thrilled with the service or the comfort, I'll probably give them another shot and use my voucher for a flight to SAN in a month or two.


User currently offlineS12PPL From , joined Dec 1969, posts, RR:
Reply 9, posted (10 years 3 months 1 week 5 days 12 hours ago) and read 2592 times:

I liked HP the one time I flew them PDX-PHX-ONT a coupple years back. Even got a free upgrade on my PHX-PDX flight when I kissed the gate agents rear end. Nice lady! Big thumbs up

User currently offlineNWAFA From United States of America, joined Dec 2003, 1893 posts, RR: 16
Reply 10, posted (10 years 3 months 1 week 5 days 9 hours ago) and read 2516 times:

Depends on what your looking for...if you want the chance to upgrade for a pretty cheep price, go HP...nice little airline. If your not wanting FC, go F9! Great airline! Avoid WN if you can. you will be much more comfortable.


THANK YOU FOR FLYING NORTHWEST AIRLINES, WE TRULY APPRECIATE YOUR BUSINESS!
User currently offlineUnmlobo From United States of America, joined Apr 2004, 205 posts, RR: 1
Reply 11, posted (10 years 3 months 1 week 5 days 9 hours ago) and read 2480 times:

Wow, a very good question indeed. I flown all three and can say that each airline caters to different needs. If you book well in advance WN will probably be the least expensive and their seats have more legroom than the HP 737's. HP is more comfortable in the 319's and 320's in my opinion, plus the IFE. Also the option of upgrading for relatively inexpensive although with going IND-PHX and PHX-SEA both will be at least $100 to upgrade as they are longer flights. Also the 737's only have 8 first class seats so it will be virtually impossible to upgrade as they usually go out full. F9, while usually more expensive, is probably the most comfortable with the extra legroom. Also the IFE on the DEN-SEA leg for sure with the 319's. Basically it comes down to what aircraft will be on the flights that you want to go on. HP has good service, just like the others, however their 737's are more cramped in my opinion than the seating on the other two airlines. Good luck with your decision, and have fun in Seattle, its a great place in the summer!


The views expressed do not necessarily represent those of Southwest Airlines its Directors or its Employees
User currently offline747srule From United States of America, joined Mar 2004, 429 posts, RR: 0
Reply 12, posted (10 years 3 months 1 week 5 days 9 hours ago) and read 2467 times:

It's been a while,but I was pleased with their service.Also, they have some state motto jets that are quite attractive.


Jesus is the way,the truth,and the life
User currently offlineRichard28 From United Kingdom, joined Aug 2003, 1604 posts, RR: 6
Reply 13, posted (10 years 3 months 1 week 5 days 8 hours ago) and read 2448 times:

HP is a lot better than years ago. In order I'd go F9 HP then WN. The worst seat on HP is 1A or B on a 737-200. Anyone that has sat there should agree.

are not the first two rows on a B737-200 first class? - in which case surely the pitch is okay?

i
I'm flying an old HP 732 in seat 2D (F class) soon - would appreciate your confirmation!!

[Edited 2004-04-21 00:41:59]

User currently offlineAviationwiz From United States of America, joined Apr 2004, 962 posts, RR: 4
Reply 14, posted (10 years 3 months 1 week 5 days 8 hours ago) and read 2442 times:

1. F9
2. HP
3. WN

I have only flown on HP & WN, but WN is terrible, avoid them at all costs. HP is nice, not as good as NW, but that's not one of the choices you listed.



Proudly from the Home of the Red Tail.
User currently offlineUnmlobo From United States of America, joined Apr 2004, 205 posts, RR: 1
Reply 15, posted (10 years 3 months 1 week 5 days 8 hours ago) and read 2423 times:

Richard 28,
Yes 2D is first class and while I have never flown HP first I am sure you will have a good seat. I don't what the whole 1a and 1b being bad is all about.

7E72004,
I looked at the three airlines and all three seem to be competitive on price, however WN is offering a promotional $94 each way between IND and SEA but only on certain days. All three airlines would be a 737 out of IND and it looks like a 733 on HP as well PHX-SEA. In that case I would rate it in this order due to the lack of legroom on the HP 733's
1. F9
2. WN
3. HP
I like HP but on a 3 1/2 hour flight IND-PHX their 733's legroom leaves much to be desired and you will probably only get peanuts and a drink. At least WN will give you a snack pack.



The views expressed do not necessarily represent those of Southwest Airlines its Directors or its Employees
User currently offlinePanAm747 From United States of America, joined Feb 2004, 4242 posts, RR: 8
Reply 16, posted (10 years 3 months 1 week 5 days 7 hours ago) and read 2389 times:

Had a great trip last September on HP SAN-BWI. All four legs (SAN-LAS-BWI-PHX-SAN) were unique:

SAN-PHX:
View Large View Medium
Click here for bigger photo!

Photo © Allan Vinson



Delayed coming out of PHX due to thunderstorms, that was a fast off-load/boarding!! We got a scenic twilight view - the plane took off and headed northwest, and then joined the line of flights from the Los Angeles area to Las Vegas. Safer and more efficient than bringing them into final approach later, considering how busy LAS can get, especially at a peak hub hour!!

LAS-BWI
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Click here for bigger photo!

Photo © Guido Latz



I had really hoped to get to fly one of the amazing logojets, but I'll save that for my HP trip to MSP. My buddy and I had two seats in the emergency exit row, and to our delight, we discovered that that particular row had only two seats! Asked for a blanket mid-flight (this was the red eye flight), and the f/a asked me "row 8 or 9?".

It wasn't until after I returned home to look up the registration that I discovered this was a former Eastern 757 that was almost ready to celebrate her 19th birthday. Very clean and spacious feeling! It also explained the emergency exit row seating - overwater exits! Very early pioneer of twin operations over water.

BWI-PHX
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Click here for bigger photo!

Photo © Buddy Arnold



Another short turn-around...and this time, no time to clean the plane. F/a's very friendly and efficient despite the very dirty feeling plane. I was sure this was the oldest plane, but surprise, surprise, it was the newest!! No problems, just crowded and unclean. It can happen to the best of them. At least everything worked!!

PHX-SAN
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Click here for bigger photo!

Photo © Chris Coduto
View Large View Medium
Click here for bigger photo!

Photo © Leonardo Oliveira



Couldn't decide between these two shorts, so I included them both. Hats off to the photographers here!!

Very short flight, but they did show an hour of trivia questions (and a couple of ads) on the final flight. This was the cleanest plane - it looked like new!! The interior also felt the most soothing and relaxing...might have been the lighting.

In response to your question, yes, give HP a try. My experience with them has been great!!



Pan Am:The World's Most Experienced Airline - P(oor) S(ailor's) A(irline): San Diego's Hometown Airline-Catch Our Smile!
User currently offlineAviationwiz From United States of America, joined Apr 2004, 962 posts, RR: 4
Reply 17, posted (10 years 3 months 1 week 5 days 7 hours ago) and read 2365 times:

Are any of them non-stop? That's what you need to take! I refuse to take flights that stop if there is a non-stop.


Proudly from the Home of the Red Tail.
User currently offlineUnmlobo From United States of America, joined Apr 2004, 205 posts, RR: 1
Reply 18, posted (10 years 3 months 1 week 5 days 7 hours ago) and read 2346 times:

Aviationwiz,
No nonstops between IND-SEA. (Wonder why ATA doesn't have one, but that's another topic) One of HP's flights is the same plane through PHX.

7E72004,
Let us know which you choose and why!



The views expressed do not necessarily represent those of Southwest Airlines its Directors or its Employees
User currently offlineGamps From United States of America, joined Jul 2003, 469 posts, RR: 1
Reply 19, posted (10 years 3 months 1 week 5 days 6 hours ago) and read 2313 times:

I regularly fly SJC-PHX-EWR and SJC-PHX-IAD on AmericaWest.

Hate the SJC-PHX 737s, but A320s and 757s are neat.

Basically value for the money. Generous miles program, easy upgrades for $50, decent inflight services, clean aircrafts and good on-time performance. So I keep flying them again and again. Add to it easy-to-use booking engine at their website and even for last minute bookings prices seem to be lot better compared to competition in the same routes. Have missed connection at PHX only once and all other times they have delivered even when connection time was just 45 minutes.


User currently offlineN751PR From United States of America, joined May 2002, 1248 posts, RR: 1
Reply 20, posted (10 years 3 months 1 week 5 days 6 hours ago) and read 2270 times:

I only flown HP so my opinion on the other two airlines wouldn't be valid but one thing I can say is that I loved flying America West and wouldn't hesitate to try them again. I also loved their Flight Fund FFM program and I was able to upgrade to first with ease. (thankfully the seats were available for upgrade) The only downside was there was no meals served on the PHX-JFK and JFK-LAS flight but today that has changed when they reintroduced their buy on board meals program.


Ladies and Gentlemen it's happy hour.You will get two approaches for the price of one.
User currently offlineJeckPDX From United States of America, joined Nov 2003, 255 posts, RR: 1
Reply 21, posted (10 years 3 months 1 week 5 days 1 hour ago) and read 2207 times:

As a flight fund member, I fly HP often and am consistantly impressed with their service. The only discrepincy I've had was with a gate agent in BWI who was also a CO emplyee contracted under the CO/HP codeshare. F9 is also great although I can't resist the cactus, especially with the ease of first upgrades.

JeckPDX



"Beer is proof that God Loves us and wanted People to be Happy" - Ben Franklin
User currently offlineCV990 From , joined Dec 1969, posts, RR:
Reply 22, posted (10 years 3 months 1 week 2 days 21 hours ago) and read 2145 times:


Hi!

I flew once with HP. It was FAT/PHX/YYZ/PHX/FAT, due to a delay leaving FAT my PHX/YYZ was infact flown in a AC321. My opinion about HP is that they have very competitive fares, of course you'll have only peanuts, biscuits and drinks during your flight. If it's a short flight like ours from FAT to PHX I think the service is excelent, you can't have more than that. But for a long flight from PHX to YYZ you better carry on some food! The equipment used in all flights was very good, all the airplanes looked in very good condition and the crew was kind. We flew HP Express from FAT to PHX operated by Mesa in a CRJ200, from YYZ to PHX we flew the 319 and from PHX to FAT HP Express operated by Freedom in a brand new CRJ700. The CRJ700 was a great airplane I tell you! Because HP delay we lost our flight to YYZ but they did great booking us in the next available flight, all that worked perfectly but the HP workers at PHX were kinda of lazzy to rebook us in the AC flight, I was almost flipped out with that but then they did it ok! It's always good when you're a foreigner and talk with your wife in your national language with a "certain kind of tone".... I think the HP guy in the counter got that and expedited our boarding pass.
regards


User currently offline4jaded From United States of America, joined Apr 2004, 248 posts, RR: 0
Reply 23, posted (10 years 3 months 1 week 2 days 16 hours ago) and read 2068 times:

HP is ok. Dont expect too much and you wont be disappointed. Depending on the plane you get you may experience a dated looking cabin and HP does not focus much on cabin cleaning /lift a seat cushion sometime/. They are fine when all is well however if there is an issue they are not very well trained in off sked operations so lines at the counter tend to be long and frustrating, with agents looking like deers in the headlights. Overall an adaquate product that usually does not disappoint.

User currently offlineRamerinianair From United States of America, joined Nov 2003, 1486 posts, RR: 0
Reply 24, posted (10 years 3 months 1 week 2 days 16 hours ago) and read 2034 times:

GO FRONTIER!!!!!!!!!!!!!!!!!!!!!!!!!!!
New planes, Great service, Generous pitch and best of all ... PTVs with LIVE TV!!!!!!!


-S.R.



W N = my Worst Nightmare!!!!!
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