UALPHLCS From , joined Dec 1969, posts, RR: Posted (11 years 2 months 2 weeks 2 days 12 hours ago) and read 6987 times:
If the A&E show airline hasn't convinced you that all courtesy and respect has been abandodned by the travelling public, this story may finally change your mind:
A Global services member was travelling on today's UA's SFO-PHL flight 88, full fare First class. He had an aisle seat, next to an O2 passenger who was seated in the window seat. Shortly after the fasten seat belt sign was turned off, our GS member decides to use the Lav. On returning to his seat he discovers that the O2 passenger is sitting in the his aisle seat. Everytime he tried to talk to the person they erupted in coughing fits. His attempts to slide past the passenger and take the window were met with the person leaning forward to BLOCK the way to the window. The F/A attemped to help but the passenger just coughed and ignored all attampt to talk.
The GS passengers was eventually forced to sit in Y. On landing we did our best to compensate him, refunding the fare difference and giving him a free UG cert. He was very nice about it. It seems he was just as shocked at the ignorant behavior of the O2 passenger as the F/A and CSRs. The kicker is that the O2 passenger paid roughly $200 round trip and used certs to upgrade.
Had I been the GS passenger I probably would have pinched off the guys O2 hose until he moved.
It is really unbelieveable what some people will do at an airport or on an airplane.
UALPHLCS From , joined Dec 1969, posts, RR:
Reply 7, posted (11 years 2 months 2 weeks 2 days 11 hours ago) and read 6667 times:
Well it happened after the plane was in the air. And unless someone physically picked this jerk up, he wasn't moving, unless it was to block the entrance to the row. Not much the F/A could do. What could we do after the flight landed?
FLYtoEGCC From United Kingdom, joined Feb 2004, 947 posts, RR: 2
Reply 12, posted (11 years 2 months 2 weeks 2 days 11 hours ago) and read 6584 times:
Cheeky b*****d. If I'd been the GS guy, I would just have sat on him. If I can't get to my seat, then you just have to get as close as you can get, which is sitting on him. Fart on his lap a few times for good measure, and if that doesn't work, you could always try "accidentally" spilling coffee on them and doing a loud, Basil Fawlty style "whoops, sorry!!!". (This is my contingency plan for when some ignorant git refuses to get out of my reserved train seat - it does happen, fortunately it never has to me yet. I'll let you know how it works!)
Respect to the GS guy for being understanding, and UA for compensating him as they did.
MD11LuxuryLinr From United States of America, joined Jul 2003, 1385 posts, RR: 12
Reply 13, posted (11 years 2 months 2 weeks 2 days 11 hours ago) and read 6551 times:
I'm surprised that the full fare First passenger went and had a seat in Y and he took it so well. I, on the other hand, would've moved the guy and taken my seat. SFO to PHL, that's like a 5.5 hour flight.. Right? To pay for First and have to sit in coach because of some dick? I don't think so..
Caution wake turbulence, you are following a heavy jet.
Sllevin From United States of America, joined Jan 2002, 3376 posts, RR: 5
Reply 18, posted (11 years 2 months 2 weeks 2 days 11 hours ago) and read 6423 times:
I agree that the GS passenger handled it well. That said, I'm very surprised that the FA's weren't able to budge the o2 passenger with a "Sir, if you don't return to your seat, we're going to have to divert, and offload you for not obeying the orders of a uniformed crewmember."
Sure, they might not follow through, but usually the threat is enough -- no one wants to be stuck in Omaha sitting on the side of the runway.
OPNLguy From , joined Dec 1969, posts, RR:
Reply 19, posted (11 years 2 months 2 weeks 2 days 11 hours ago) and read 6387 times:
>>>I thought it was against the law to carry a o2 tank on a pressurized cabin...... isn't that how that Air Florida (?) crashed?
If you're thinking of Air Florida 90, no, oxygen tanks had zippo to do with it.
If you're thinking of Valujet 592 (which did crash in the Everglades, in Florida) an oxygen tank -in the cabin- wasn't the problem. The problem was with oxygen-generating cannisters that were improperly shipped in the cargo bin without protective end caps to preclude being accidently activated. Once triggered, these cannisters generate oxygen, but also alot of heat (due to the chemical process that generates the oxygen as a by-product), and that's what started the fire...
Back to the subject of the thread, some airlines do permit passenger-supplied oxygen onboard, and some do not...
As far as the O2 pax's actions, yes, they were rude, insenitive, and totally without class, but then again, so too are the folks who advocate shoving the guy or pinching off his O2 supply. I suspect maybe the O2 pax was counting upon other folks pitying him and not challenging his actions. Maybe this is why the F/As didn't take issue with it inflight, although they certainly could have.
Make no mistake, the pax did behave badly, but having seen what 40 years of smoking and the resultant COPD did to my late Dad's ability to simply breathe (which I think we all take for granted), I halfway understand the pax's actions, while not agreeing with them...
FLYtoEGCC From United Kingdom, joined Feb 2004, 947 posts, RR: 2
Reply 21, posted (11 years 2 months 2 weeks 2 days 10 hours ago) and read 6313 times:
"As far as the O2 pax's actions, yes, they were rude, insenitive, and totally without class, but then again, so too are the folks who advocate shoving the guy or pinching off his O2 supply."
If the O2 guy didn't have the decency to ask if he could swap seats, didn't have the decency to even allow the GS guy to get past and take the window seat, and didn't even have the manners to listen when he was being spoken to, why should anyone show him any decency and respect? I agree that the F/As should have done more, including threatening to divert the flight. But in the absence of that, I am totally with the folks who advocate shoving the guy or pinching off his O2 supply. He would have got exactly what he deserved.
AAJAXFlyer From , joined Dec 1969, posts, RR:
Reply 23, posted (11 years 2 months 2 weeks 2 days 10 hours ago) and read 6221 times:
Pardon my ignorance (pun not intended!), but what is a Global Services (GS)passenger?
United's best customers. United Global Services is invitation only, given to United's customers of any elite level based on revenue contributed to the company. Basically puts them top priority over anybody else for things like upgrades, standby, etc. It's not part of the MileagePlus program I believe. It replaces the Special Services/VIP program. The exact threshold required for membership is not public knowledge... they evaluate the accounts yearly though.