Qantasclub From Australia, joined Nov 2003, 757 posts, RR: 2 Posted (11 years 3 months 3 days 2 hours ago) and read 8341 times:
Having just returned from a round the world trip, I have taken note of inflight announcements on several airlines. You can get a feel for the culture of an airline by observing their inflight announcements; BA was by far the best with the most consistently informative, well spoken, polite and efficient announcements and definitely for me, gave the impression of a very swithced on crew. Qantas varied, but was rather casual which is rather Australian anyway. I think the Captiain should always address passengers at least once during a flight and on our LHR-SIN sector, he didn't. Southwest airlines was interesting, as their flt attendent was clearly trying to put on a comedy routine, with a perky voice and lots of borderline-inappropriate comments like "we've now reached the gate, get out!" with giggles, etc in between. I know for a fact that a few other LCCs do this-Virgin Blue in Australia and others.
On the other hand, some airlines like SQ and CX run like clockwork and their announcements rarely contain anything spontaineous, as if they are read straight out from a manuel.
what do people think.
Thaigold From Australia, joined Sep 2003, 315 posts, RR: 2
Reply 1, posted (11 years 3 months 3 days 2 hours ago) and read 8294 times:
Not sure about the best announcement but I'm sick of the DJ "Ladies and Gentlemen, Boys and Girls". Pretty cute maybe once in a flight but every single time is really annoying..... With all the smart, funny and young people at DJ they should be able to come up with some thing different.
SQ452 From United States of America, joined Apr 2004, 1161 posts, RR: 0
Reply 2, posted (11 years 3 months 3 days 2 hours ago) and read 8280 times:
SQ reads straight out of the manual, i've watched the lead FA do it.
Also noticed that their safety video as the FA is inflating her life jacket she has an ENORMOUS smile on her face, making it look like "hey the plane just crashed, its probably on fire and we're about to jump out into the water, Whipppeeeeeeeee!"
LH wasn't bad. Most U.S. carriers, the flight attendants use spontaneity
Funny story though, I was on a CRJ-70 passenger jet 2 days ago from ATL to ABE (Allentown, PA) and these planes have 2 FA's and they had a ball.
I also took Song down to RSW and the FA's came on a few times too and had witty sayings, here's a sample:
"Sorry, but we have run out of chocolate bars from the menu, which is ok, because then your kids won't get hyper"
on the CRJ (comair)
"Please take your personal belongings with you, anything left behind will be split evenly between me and my colleague"
"If you have any questions you can speak to only me and ignore the other flight attendant at the back of the plane"
Kevin752 From United States of America, joined Jul 2003, 737 posts, RR: 4
Reply 5, posted (11 years 3 months 2 days 23 hours ago) and read 8129 times:
Well, I have flown SWA and the announcements were very normal but the F/A had a texan accent and it made me think this is totally Southwest right here.
I liked Lufthansa because it is not read from a book but it is professional and informative. Plus I like the German English Accent that they have. Also, I love Lufthansa MUCH!!! Expecailly the crane in the Circle it makes me feel so safe to fly and be on the plane and also the f/a's are really nice and helpful. I love you Lufthansa!!! Lufthansa I will be on your LH457 LAX - AB) (FRA / FRF / EDDF), Germany">FRA and LH451 AB) (FRA / FRF / EDDF), Germany">FRA -LAX.
Ezycrew From Spain, joined Oct 2001, 460 posts, RR: 3
Reply 7, posted (11 years 3 months 2 days 11 hours ago) and read 7922 times:
At LX (ex-Crossair), we had to learn all announcements by heart in 4 languages (German, French, Italian and English) and I must say that we do them pretty well.
Especially compared to IB or AZ where you don't understand a single word they're saying in English.
Chinaeastern From China, joined Apr 2004, 348 posts, RR: 0
Reply 8, posted (11 years 3 months 2 days 11 hours ago) and read 7891 times:
i've really got same sort of impression as u do on the SQ safety video. but SQ gives me a less strong impression than in the safety video of Air China, as the FA was not only having a big smile on face, but also blew up the life jacket extremely slow as if she was telling us that she was really enjoying it. By the way, how was the flight SQ452? as i'm flying to MLE next month on that flight number.
For the flights i've been on, i prefer the inflight announcement of Air New Zealand as it is casual and informative. QF is just as good but varies on different flights.
Airfrancejfk From United States of America, joined Jan 2002, 481 posts, RR: 0
Reply 9, posted (11 years 3 months 2 days 11 hours ago) and read 7843 times:
Believe it or not guys, I found Air Jamaica to give the best in flight announcemnts of all the airlines I've flown. Whats most impressive is that when they're about to land, they usually give you a 2 minute introduction about the country, whether it be Jamaica, Barbados or Grenada, now thats cool!
Geoffm From United Kingdom, joined Feb 2004, 2111 posts, RR: 6
Reply 11, posted (11 years 3 months 2 days 7 hours ago) and read 7691 times:
I found QF to be variable too. LHR to SIN last month was just a pain. SHUT UP! This attendant loved the sound of his own voice. He made no less than FOUR seperate announcements just during the serving of dinner to tell people how serving was going, and why they were doing it the way they were doing it. Mercifully he shut up during the night, but as soon as morning arrived he was making announcements 2-3 times per hour. "Now, guys. I just wanted you to know...." - "Hey guys?" - in a patronising voice too.
However, the return journey (from BKK) was much more civilised with the bare minimum of announcements to keep us informed and nothing more - bliss!
EasyJet - you don't expect much, but they are pretty standardised and tolerable.
I like the announcements from the cockpit - route, weather, operational bits and pieces, unusual sights (Concorde while approaching BRS, overtaking a plane over the Atlantic a couple of thousand feet below), etc.
Fliboyz From United States of America, joined Sep 2003, 201 posts, RR: 0
Reply 12, posted (11 years 3 months 2 days 7 hours ago) and read 7647 times:
Aloha Airlines. Nice and relaxing with a sense of the Islands. Also they give you Island information while passing a particular one. For example Maui. And when I flew them from OAK-HNL-OAK in March, they had a video with information about OAK and HNL prior to landing. Professional yet relaxed attitude.
F9Fan From United States of America, joined Jan 2004, 704 posts, RR: 3
Reply 14, posted (11 years 3 months 1 day 21 hours ago) and read 7476 times:
I heard a good one just after the safety dance on a F9 flight from DEN to LAS (or "Lost Wages" as the flight attendant insisted calling it, which is cute once but got tiring real fast). She said, "Thank you for flying Frontier Airlines, it sure would be a bummer to do this alone." Actually, that flight had the most hyped up passengers I've ever seen on any flight. As we started our takeoff roll, three ladies in the row behind me started chanting, "Vegas! Vegas! Vegas!"
Nudelhirsch From Germany, joined Oct 2003, 1438 posts, RR: 18
Reply 15, posted (11 years 3 months 1 day 18 hours ago) and read 7377 times:
Not too special, but on a flight with Skyways in Sweden, on a little Saab 340, we were the only 2 non-Swedish pax. The FA held her speach in Swedish, then we got our extra announcement, especially for us...
Not too exciting or so, but somewhat cool, to get an extra announcement...
She also was extremely friendly to us, we were treated more like guests in a home, than just normal pax.
the trip to Sweden way great anyways, so...
Vatveng From United States of America, joined Jan 2004, 1072 posts, RR: 1
Reply 17, posted (11 years 3 months 1 day 17 hours ago) and read 7313 times:
AirTran flight from DEN-ATL, got on the plane, pushed back, engines spooled up, sit and wait, sit and wait, sit and wait, sit and wait, then Capt. announces why we're sitting... stall warning computer not playing nice with the rest of the plane. As an IT person myself, his announcement was kind of funny and served to explain exactly what was going on, but a couple of non-computer-savvy pax were nervous after he said the following:
"You know how on your computer at home you get the Blue Screen Of Death? Well, that's basically what I'm looking at up here."
Most of us got what he was saying, one of his computers had frozen and we needed to go back to the gate to "reboot" the airplane. But my dad, who uses a computer at work but is an old-school, change-is-bad, why-aren't-we-on-Delta? kind of person, turned and gave me a really evil look like I broke the stall warning computer.
EAL757 From , joined Dec 1969, posts, RR:
Reply 19, posted (11 years 3 months 1 day 15 hours ago) and read 7240 times:
there was a comment earlier about Song and some of it's inflight announcements and how they were funny but not professional. Do you think people can be professionally funny? Personally, I do. I'd rather have a comedian than a stoic gargoyle.
I flew on the old Valu-Jet (now AirTran) a few years ago...they were great...haven't flown AirTran in a while so I'm not sure if it's still the same, but these guys were hilarious. They had contests and jokes and all kinds of stuff. I enjoyed that flight alot!
Svenvdm From Qatar, joined Dec 2000, 209 posts, RR: 0
Reply 20, posted (11 years 3 months 1 day 10 hours ago) and read 7176 times:
I've flown a lot in the last 25 years. But recently one airline comes to mind in this category: Germanwings. The pre-recorded announcements are flawless anyway and the spoken announcements are very thorough, professional, courteous and detailed.
Airbus3801 From United Kingdom, joined Apr 2004, 1089 posts, RR: 5
Reply 21, posted (11 years 3 months 1 day 10 hours ago) and read 7157 times:
BA's are very informative and always are easy to understand. On their long international flights (and maybe the shorter ones too) they show a movie on how to fill out your customs decleration card and then make a second announcement in even more detail
Airbear From Australia, joined May 2001, 648 posts, RR: 1
Reply 22, posted (11 years 3 months 22 hours ago) and read 7029 times:
Virgin Blue's announcments were cute and refreshing when they first began, back in 2000/01. But the same jokes and innuendos are getting very stale.
QF announcments are very matter-of-fact, but coming home from ADL last Friday afternoon, the female F/O made all the from-the-flightdeck PA's, and I would love to know what was happening on the flightdeck, because during her pre-descent spiel, you could hear in the voice, the difficulty she was having in not starting to laugh! Many of the pax were looking at one another.
FlyLondon From United Kingdom, joined Feb 2004, 379 posts, RR: 0
Reply 24, posted (11 years 3 months 12 hours ago) and read 6872 times:
I noticed this more than once while waiting to fly back to London in the BA terminal at JFK. BA always have the same British woman doing the boarding announcements for the evening flights. Her announcements are in an impeccable accent and always incredibly polite and professional. Compare this to the United annoucements with whom the terminal is shared with where the staff practically shout into the microphone in a horrible drawl to demand a passenger come to the desk.
: SQ452, now that is very funny indeed! I wish I would have been on that flight,
: One that will always stick in my head was in 1998, on an Alaska Airlines 737-400 between Seattle and San Jose, the flight attendant got to the part ab