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Oversight Causes EasyJet Cancellations Today  
User currently offlineCapital146 From United Kingdom, joined Jun 2003, 2125 posts, RR: 44
Posted (10 years 5 months 3 weeks 3 days 18 hours ago) and read 2338 times:

A number of easyJet flights were cancelled this morning due to an 'administrative oversight' whereby insurance documents were not placed on a number of aircraft overnight.

Oh dear, not the best way to begin the busy holiday weekend period. Somebody is going to be in bother!

I do applaud easyJet for coming clean about the problems, some other carriers would just try and sweep it under the carpet.

http://www.easyjet.com/EN/news/20040501_02.html


Like a fine wine, one gets better with age.
3 replies: All unread, jump to last
 
User currently offlineHorus From Egypt, joined Feb 2004, 5230 posts, RR: 59
Reply 1, posted (10 years 5 months 3 weeks 3 days 15 hours ago) and read 2147 times:

A total of 45 flights were cancelled. It couldn't have come at a worst time (start of the Bank Holiday weekend)


EGYPT: A 7,000 Year Old Civilisation
User currently offlineFLYtoEGCC From United Kingdom, joined Feb 2004, 947 posts, RR: 2
Reply 2, posted (10 years 5 months 3 weeks 3 days 12 hours ago) and read 2047 times:

I hope the ITV crews filming "Airline" were there - watching the passengers find out what happened could make fun viewing!


Come fly with me, let's fly, let's fly away...
User currently offlineRichard28 From United Kingdom, joined Aug 2003, 1623 posts, RR: 6
Reply 3, posted (10 years 5 months 3 weeks 14 hours ago) and read 1910 times:

My flight was one of those cancelled, from STN-AMS. It was cancelled whilst we were waiting to board at the gate.

Fortunately, amongst the scrum, I was able to book on the final (7pm) flight that evening, and spent a boring day at Stansted airport (I don't like the place!) waiting for the flight.

Other pax weren't so lucky, and got re-routed via Luton, flew the next day or had refunds.

This is my 3rd bad easyJet experience in a row, with 4 hour plus waits to Belfast, Barcelona, and now Amsterdam.

Probably just bad luck on my part, but I wasn't impressed with easyJets customer service at STN (all pax seemed to take it rather well, and did not take it out on staff which was nice to see).

I've decided to pay those few extra pounds with BA next time I do a euro short-haul.

Rich.


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