Mike77 From United States of America, joined Jul 2003, 203 posts, RR: 3 Posted (11 years 2 months 4 weeks ago) and read 3087 times:
I will be flying Japan Airlines from SFO-Tokyo on a 744, Beijing-Tokyo on a 772 and then Tokyo-SFO on a 744, in September. These will all be in Buisness Class. I have had a hard time finding much about the quality of service on Japan Airlines and I wonder how it is. I never see them on "Best Of" lists and I am hoping that it is relatively high-quality. All of my International trips have been in First Class on BA, NZ, SQ, or AA. Due to trying to cut-down on costs, my family has opted to do this trip in Biz Class. Will this be a huge step down? Thanks for any input.
Swissgabe From Switzerland, joined Jan 2000, 5266 posts, RR: 31
Reply 1, posted (11 years 2 months 3 weeks 6 days 20 hours ago) and read 3046 times:
I can't compare JAL Business Class to BA, NZ, SQ or AA First Class.
But I can tell you, that JAL has an excellent Business Class. I flew it several times:
AA), Japan">NRT-AA), China">PEK 744
AA), China">PEK-KIX D10
AB) (MNL / RPLL), Philippines">MNL-AA), Japan">NRT 742
AA), Japan">NRT-KUL 772
I would say, that the JAL Business in the 772 e.g. can be compared to the current SQ Business Class in the 772 (on the Asian routes). If not mistaken, JAL introduces a new Business Class as well but till now only on the London and North America routes.
The staff are very friendly, the food (Western and Japanese) are excellent and the IFE is on demand as well.
Smooth as silk - Royal Orchid Service /// Suid-Afrikaanse Lugdiens - Springbok
Cx123 From Australia, joined May 2004, 695 posts, RR: 0
Reply 2, posted (11 years 2 months 3 weeks 6 days 14 hours ago) and read 2995 times:
Unfortunately you won't get the new Shell seats on the NRT-SFO and NRT-PEK services. They only use it on HEAVY competiition routes (JFK/LHR).
I don't understand why people think Japanese airlines are good. I travelled in J on NH before from AB) (FRA / FRF / EDDF), Germany">FRA-NRT.
Food = Bad
Seat = uncomfortable (designed for SMALL Japanese people)