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Surprise UA Upgrade  
User currently offlineTripseven From United States of America, joined Mar 2001, 72 posts, RR: 0
Posted (12 years 1 week 6 days 7 hours ago) and read 2618 times:

I was happy to receive an upgrade the other day from ORD-DCA and am trying to speculate why I got it. The flight was packed with at least 20 standbys.

Speculation #1:
I was traveling on a company travel pass with eligibility marked "positive space- business" I had an interview at HQ. Something about that made me eligible for an upgrade.

Speculation #2:
The ticket agent at ORD could not figure how to get me standby for an earlier flight. She spent close to 30 minutes working on it. I was very patient and just waited quietly and let her do her work. Is there a chance she flagged me for an upgrade because she is used to people flipping out when they have to wait so long? (PS I didn't make the standby flight after finally getting on the list)

Did either of these situations allow me to get the upgrade?

8 replies: All unread, jump to last
User currently offline777ER From New Zealand, joined Dec 2003, 12976 posts, RR: 15
Reply 1, posted (12 years 1 week 6 days 7 hours ago) and read 2587 times:

Or maybe it was your lucky day because the ticket agent had had a very good day and was in a happy mood

User currently offlineFA4UA From United States of America, joined Nov 2003, 812 posts, RR: 18
Reply 2, posted (12 years 1 week 6 days 6 hours ago) and read 2483 times:

United policies are very strict about upgrades... Chances are you were next on the upgrade list and they needed the Economy seat for a revenue passenger. If you were on a "Company Travel Pass" you were either a BP-3 or BP-7. Chances are it was a BP-3 which means you go before 99% of standby's.

(BP stands for Boarding Priority)

What job were you interviewing for at WHQ? Best of Luck!


The debate continues... Starwood or Hyatt... which is better
User currently offlineJC5280 From United States of America, joined Oct 2001, 530 posts, RR: 4
Reply 3, posted (12 years 1 week 6 days 4 hours ago) and read 2368 times:

The company travel pass you had is good for a Y seat. If you were being flown in there for a interview, then you had a BP3 as FA4UA stated. If revenue upgrades have been processed, we upgrade those on company travel passes (NRPS - non revenue positive space) next. Then the NRSA (non revenue space available) customers are loaded on.

The agent was likely putting you on standby for the earlier flight, which makes you a BP5c after the other revenue standbys (BP5a and 5b).

Good luck on that interview and hope you join the United family soon!

User currently offlineTripseven From United States of America, joined Mar 2001, 72 posts, RR: 0
Reply 4, posted (12 years 1 week 6 days 1 hour ago) and read 2249 times:

No luck on that job. (marketing strategy) they turned me down in favor of those with more experience but steered me towards a revenue management job which I am also interested in.

WHQ was a nice place. Great people. The only thing I didn't like was the chain link fence surrounding the buildings... What's going on there???

User currently offlineUadc8contrail From United States of America, joined Sep 2003, 1782 posts, RR: 8
Reply 5, posted (12 years 1 week 6 days ago) and read 2161 times:

that fence is called the k.e.r.p. fence.................

bus driver.......move that bus:)
User currently offlineAirframeAS From United States of America, joined Feb 2004, 14150 posts, RR: 22
Reply 6, posted (12 years 1 week 6 days ago) and read 2123 times:

DL has the same thing....they got their HQ like a HUGE freakin compound at ATL. The walls were brick and over 10 feet high all around that property with 4 different buildings inside of those walls.

A Safe Flight Begins With Quality Maintenance On The Ground.
User currently offlineCx123 From Australia, joined May 2004, 695 posts, RR: 0
Reply 7, posted (12 years 1 week 5 days 18 hours ago) and read 2032 times:

Can someone expalin those BP codings. It is really interesting.

I remembered I was on a RTW ticket on D Class and got upgraded to F when I asked at the gate.
I am a GOLD Star Alliance member @ the time on AN.

User currently offlineUALPHLCS From , joined Dec 1969, posts, RR:
Reply 8, posted (12 years 1 week 5 days 18 hours ago) and read 1983 times:

The fence around WHQ Tripseven is to keep reality out.

IF you're looking at going to revenue management then they live in a concrete bunker surrounded by reality.

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