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New NW Terminal In DTW  
User currently offlineSeptember11 From United States of America, joined May 2004, 3623 posts, RR: 21
Posted (10 years 4 months 2 weeks 6 days 17 hours ago) and read 3651 times:

I have not paid a visit to Northwest Airlines' new terminal in Detroit - just yet.

I am curious if anyone been to their new terminal? Is NW happy with new terminal? NW employees like it?

Any differences between the old and new terminal? Advantages and disadvantages?

Thanks







Airliners.net of the Future
30 replies: All unread, showing first 25:
 
User currently offlineJetjack74 From United States of America, joined Jul 2003, 7414 posts, RR: 50
Reply 1, posted (10 years 4 months 2 weeks 6 days 17 hours ago) and read 3628 times:
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Well the fact that it's all modern facility with a new tram system. Now if we had the right staff working in it, things would be a lot nicer. They are adding on an addition to the B&C concourse for the increasing RJ traffic.


Made from jets!
User currently offlineSmcmac32msn From United States of America, joined May 2004, 2211 posts, RR: 4
Reply 2, posted (10 years 4 months 2 weeks 6 days 17 hours ago) and read 3622 times:

They are adding on an addition to the B&C concourse for the increasing RJ traffic.

Ah-ha! That solves the mystery of the sign I saw in October about a new "20 gate addition". I thought it would be in the "A" terminal and that would definately make it too long to walk!



Hey Obama, keep the change! I want my dollar back.
User currently offlineJBirdAV8r From United States of America, joined Jun 2001, 4491 posts, RR: 21
Reply 3, posted (10 years 4 months 2 weeks 6 days 17 hours ago) and read 3608 times:

Smcmac32msn,

I believe the original plan was that the Pinnacle/Mesaba gates currently in place would only be a temporary solution. I'm glad, since they are unbelievably claustrophobic, especially for a new terminal.



I got my head checked--by a jumbo jet
User currently offlineHlywdCatft From United States of America, joined Jan 2001, 5321 posts, RR: 6
Reply 4, posted (10 years 4 months 2 weeks 6 days 17 hours ago) and read 3599 times:

Well for anyone who is new to this.

They have to tear down the C concourse because they built it too small. The C concourse will look like the B concourse when it is completed I believe.


User currently offlineScottysAir From , joined Dec 1969, posts, RR:
Reply 5, posted (10 years 4 months 2 weeks 6 days 17 hours ago) and read 3597 times:

Is that need to make more space into the concourse B or C?

User currently offlineSCRAMJET From United States of America, joined Oct 2003, 99 posts, RR: 0
Reply 6, posted (10 years 4 months 2 weeks 6 days 15 hours ago) and read 3551 times:

The new Northwest WorldGateway is a fine structure. It's shaped like an H, with the cross being an underground tunnell connection B/C to A.

B and C are being enlarged to accomodate more CRJ flying in C, and Delta and RJ flying in B. I don't know if CO will be getting any of the additional gates on B, but if they plan to expand, they ought to.

The terminal won numerous prestigious awards. An architectural magazine gave it high marks for its simple design, water feature and overhead tram that rides on a cushion of air.

The public ranked it one of the three best airports in the U.S.--LAS was number one and MSP and DTW tied for second/third.

It's very impressive, so if your travel includes NW, try to make a stop at Worldgateway!


User currently offlineJetjack74 From United States of America, joined Jul 2003, 7414 posts, RR: 50
Reply 7, posted (10 years 4 months 2 weeks 6 days 8 hours ago) and read 3483 times:
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On Tuesday, CSA's and and aircraft groomers will demonstrating outside of the the World Gateway, protesting the furlough of CSA's in favor of hiring new Skycaps. Other labor groups at Northwest are expected to join in support as well.


Made from jets!
User currently offlineDtwclipper From , joined Dec 1969, posts, RR:
Reply 8, posted (10 years 4 months 2 weeks 6 days 8 hours ago) and read 3471 times:

The "new" NW Worldgateway is one of the best facilities in the world! Clean, open and very, very modern.

The only drawback to the building is for spotters. There are no places to get any good shots, and those damn windows are not clear! They have a frustrating pattern in them that prohibits any good shots from inside. And that is a pity, 'cause those 747-400's look great when they are parked right in front of you!

The Parking garage is outstanding. There is never a long walk to the terminal.

The one thing that ticks me off though, are the Wayne County police at the arrivals level. They could use a Dale Carnegie course! They are the rudest people on the face of the Earth.


User currently offlineFlyguyclt From United States of America, joined Aug 2005, 537 posts, RR: 8
Reply 9, posted (10 years 4 months 2 weeks 6 days 7 hours ago) and read 3467 times:

The World Gateway Terminal, aka McNamara Terminal (I'll never say that on the PA) has won the J.D. Powers and Associates award from frequent flyers for two years in a row, being one of the top 5 airports in the world. It is a great facility and easily navigated.

Safe Flying  Smile

Jet Jack. This Flight Attendant stands behind you 100%.

Stop the pyramid at NWA. Cut pilot pay NOW ! ( let the flaming begin )

Disclaimer: I have a very dry humor.



Florida Express, Braniff II and ......
User currently offlineSyncmaster From United States of America, joined Jul 2002, 2038 posts, RR: 10
Reply 10, posted (10 years 4 months 2 weeks 6 days 7 hours ago) and read 3448 times:
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I have never been there, but my brother has and constantly rants and raves about it. I have driven by it several times and it does look fairly impressive. I can't wait to actually be in it some day.  Big thumbs up

User currently offline7E72004 From United States of America, joined Mar 2004, 3587 posts, RR: 2
Reply 11, posted (10 years 4 months 2 weeks 6 days 7 hours ago) and read 3441 times:

I could tell you now that it is a 1000% improvement (  Big thumbs up ) over the old one...the old one would get so crowded that people would be sitting on the floor down the hallway..DTW has gone from being one of the worst terminals to one of the best in my opinion  Smile


The next generation of aircraft is just around the corner!
User currently offlinePHLBOS From United States of America, joined Mar 2004, 7533 posts, RR: 24
Reply 12, posted (10 years 4 months 2 weeks 6 days 7 hours ago) and read 3423 times:

I've been at the new terminal a few times while making flight connections (on NW, of course); my main complaint is the lack of available food concession facilities in the area. The ones that were there (at least a year ago when I was last there), are sparsely spaced. Hopefully, that will change as time goes on and more shops move in.

I will say though that the McDonald's facility in the terminal is one of the more efficient Mickey D's I've seen in a while. Even with a long line, one can come and get an order fairly quickly. It could rival the Braintree, MA Mickey D's, which IMHO was (at least in the late '80s) the most efficiently-operated one I've seen to date.



"TransEastern! You'll feel like you've never left the ground because we treat you like dirt!" SNL Parady ad circa 1981
User currently offlineDtwclipper From , joined Dec 1969, posts, RR:
Reply 13, posted (10 years 4 months 2 weeks 6 days 7 hours ago) and read 3414 times:

PHLBOS,

I don't know what part of the terminal you were in, but there is a very wide choice of food outlets in the terminal. I am there at least twice a week, and can tell you, there is a great variety.

dtwclipper


User currently offline7E72004 From United States of America, joined Mar 2004, 3587 posts, RR: 2
Reply 14, posted (10 years 4 months 2 weeks 6 days 7 hours ago) and read 3407 times:

There is a nice variety in the area that is by gates 70-74


The next generation of aircraft is just around the corner!
User currently offlinePHLBOS From United States of America, joined Mar 2004, 7533 posts, RR: 24
Reply 15, posted (10 years 4 months 2 weeks 6 days 7 hours ago) and read 3394 times:

The ones that were there (at least a year ago when I was last there), are sparsely spaced.

Dtwclipper wrote:

there is a very wide choice of food outlets in the terminal. I am there at least twice a week, and can tell you, there is a great variety

Again, as I stated above, my observations are about a year old. No doubt, some shops and food outlets were added. During my first visit at the terminal in 2002, everyone was complaining about the lack of shops and concessions.

7E72004 wrote:

There is a nice variety in the area that is by gates 70-74

Most of my flights to/from PHL park towards the center of the terminal or at the opposite end (gates 1-28). I've also been at the C Concourse for my flights to/from TOL.



"TransEastern! You'll feel like you've never left the ground because we treat you like dirt!" SNL Parady ad circa 1981
User currently offlineUsatoeze From United States of America, joined Feb 2004, 358 posts, RR: 3
Reply 16, posted (10 years 4 months 2 weeks 6 days 7 hours ago) and read 3394 times:

Am I the only one that thinks the new terminal is overrated?

Gate areas facing east on the north side of the concourse(DC9 gates) are too small and crowded. The huge TVs are worthless and uncomfortable to watch. The tram is almost useless because it has only 3 stops...leaving you with a long walk if your flight is in between(Although not as long as the Davey Terminal) the concourse entrance and the tram stop at the end of the concourse. If you have a gate at either end it is ok. The escalators to the train station are extremely crowded because they didnt build enough of them. The food court when you enter the concourse is in a horrible place for foot traffic and is poorly designed.

To me I think its beautiful, but way overrated and not nearly as functional at DEN or CVG's B. It fits its namesake....



War is a very poor political tool
User currently offlinePHLBOS From United States of America, joined Mar 2004, 7533 posts, RR: 24
Reply 17, posted (10 years 4 months 2 weeks 6 days 7 hours ago) and read 3376 times:

Has the train/tram been repainted with the new logo... yet?

Hindsight being 20-20, if NW wanted to change their look/livery/logo etc.; they should've done it before the new terminal opened and receiving their 753s.

Did any NW A330s come out in the older 'bowling shoe' livery?



[Edited 2004-06-04 16:14:47]


"TransEastern! You'll feel like you've never left the ground because we treat you like dirt!" SNL Parady ad circa 1981
User currently offlineDtwclipper From , joined Dec 1969, posts, RR:
Reply 18, posted (10 years 4 months 2 weeks 6 days 6 hours ago) and read 3363 times:

Usatoeze:

I'm sorry, but there are no "long walks" at the NW Worldgateway. The moving sidewalks are designed to eliminate this and run strategically through the terminal stopping at concession areas.

The tram along with the moving sidewalks moves traffic very well through the entire building.





User currently offlineJblake1 From United States of America, joined Aug 2003, 292 posts, RR: 0
Reply 19, posted (10 years 4 months 2 weeks 6 days 6 hours ago) and read 3351 times:

I actually like the red train.. I hope they don't change it. As most of the walls in the building are off-white/grey/silver people probably wouldn't notice the train wizzing overhead if it was in new livery colors.

As of now it looks like a red bullet shooting down the terminal. It's a great brand statement.


User currently offlinePHLBOS From United States of America, joined Mar 2004, 7533 posts, RR: 24
Reply 20, posted (10 years 4 months 2 weeks 6 days 6 hours ago) and read 3342 times:

Regarding the train: my guess would be if they haven't done so already, I would see them just modifying the logo but keeping the red color (which still exists on the tails of NW's planes).


"TransEastern! You'll feel like you've never left the ground because we treat you like dirt!" SNL Parady ad circa 1981
User currently offlineSpinzels From United States of America, joined Jun 2004, 333 posts, RR: 0
Reply 21, posted (10 years 4 months 2 weeks 6 days 6 hours ago) and read 3322 times:

I became quite familiar with DTW during my days as a grad student at UM, but I hadn’t been to the ‘new’ DTW until last night, when I connected there for a flight to EWR (so I have no idea about parking, curbside access etc.). The old DTW was unpleasant, the new one (well at least concourse ‘A’) is instantly my favorite airport. Yeah, the design is great: bright, open and pleasant, but I think it is the mundane things that make it so good, like the spacious waiting areas, and putting restaurants right across from some of the gates, so you can actually watch the boarding status of your flight from your dining table (e.g., the ones near Gates 70-74 mentioned by 7E72004 above) Also, the airport has come up with the clever idea of concentrating the mall retail shops in the center of the ‘A’ concourse, and lined the concourse itself with restaurants and shops that sell things that are indispensable to air travelers (like a kit-kat and the newest issue of the Economist). I have nothing against mall retail at the airport, but it is annoying at some airports, like EWR’s Concourse ‘C’, where the paper/candy shops are infrequently-spaced between the innumerable USGA Golf Shop/Brookstone-type places.

As DTWClipper notes, this is not the best place to spot. There is something strange about the windows, I took some pictures and they were very patchy (probably not enough light as well the strange windows). But actually, the views aren’t too bad if there is an open gate on either side of the a/c you are looking at. Got some great looks at the A330s in that new NW livery. Unfortunately I didn’t see any 747s.

Usatoeze: I was on a NW DC-9/50 last night, the gate area was more than large enough to accommodate the waiting passengers. I agree with DTWClipper, the tram/moving walk way system is very well integrated. The Tram functions as the “express” and the moving walkways as the “local”. You are right about CVG ‘B’, it is very good too, I prefer MSP/DTW, but maybe that is because if I’m in CVG ‘B’, then I’m flying DL and so I’m in an unpleasant state of mind.  Big grin Don’t understand your comment about the Food Court, I will have to take a closer look next time. The restaurant options and location seemed quite good.

Along with MSP, another terrific airport, NW now has two of the best facilities in the U.S. as its major hubs. NW keeps getting better.



I've been to Paradise, but I've never been to me
User currently offlineBH346 From United States of America, joined Jan 2000, 3265 posts, RR: 14
Reply 22, posted (10 years 4 months 2 weeks 6 days 5 hours ago) and read 3280 times:

I changed planes there twice two years ago, I found it to be an excellent facility. Very easy to get around the airport and a decent amount of concessions. Customs and Immigration was amazing, I was probably out of there no more than 30 minutes after I got off the plane. Unfortunately, I don't have an opportunity to use this airport anymore unless I double-connect since there are no flights from Wichita to Detroit (hope there will be someday soon). I've been to CVG's terminal 3 concourse B many times and I prefer the WorldGateay by far...CVG's B is really nice but I think the WorldGateway just sets the standard.

Wasn't the old Airlink setup similar to CVG's Terminal 3, Concourse C where everyone sits down in one area and waits for their flight to be called? With the new Airlink gates, will you be able to sit down at your gate like MSP's Concoruses A and B? (which are very nice, btw)



Northwest Airlines - Some People Just Know How to Fly
User currently offline7E72004 From United States of America, joined Mar 2004, 3587 posts, RR: 2
Reply 23, posted (10 years 4 months 2 weeks 6 days 4 hours ago) and read 3247 times:

What does everyone think of the tunnel that connects A to B/C? I wish they would put some chairs/benches down there...it is VERY cool!


The next generation of aircraft is just around the corner!
User currently offlineJblake1 From United States of America, joined Aug 2003, 292 posts, RR: 0
Reply 24, posted (10 years 4 months 2 weeks 6 days 4 hours ago) and read 3238 times:

The "Nwunnel" is probably on of the neatest features of any airport I've been in. I remember the first time I went through and was amazed that this space had not been used to hit people with advertising. Thank god for that!

25 Post contains images 7E72004 : Anytime i have a layover in DTW i tend to wonder the tunnel back and forth
26 ScottysAir : Maybe I will able go to DTW in the future and see with the new WorldGateway terminal. I love to see with all of those information about them.
27 NWA Man : Did any NW A330s come out in the older 'bowling shoe' livery? Nope - their first A330 unveiled the new livery. Another vote of approval for the tunnel
28 AGrayson514 : I remember flying out of the old terminal, with the orange-brown seats in the waiting areas. It was a long time ago, but that image sticks with me. Th
29 Usatoeze : My issue with the tram and walkway is simple. The tram's function works perfectly if you are going to the ends of the concourse, but if you are a gate
30 NWADC9 : My mother, a NWA Flight Attendant, is based there, as well as most, if not all of her FA friends, and she loves it. And so do I! The fountain represen
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