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CO Transcon In F  
User currently offlineBenjamin From United States of America, joined Oct 2003, 444 posts, RR: 1
Posted (10 years 1 month 3 weeks 5 days 15 hours ago) and read 1728 times:

I'm taking my first transcon on CO today with the Biz First seating. For those not familiar, CO runs some transcon routes (most to LAX, some to SFO) with Biz First seats instead of domestic First seats.

Question: Will the service be standard domestic First service, Biz First service or a combination of the two. I would expect standard domestic First service, but I defer to someone knowledgeable.

Thanks.

14 replies: All unread, jump to last
 
User currently offlineCba From United States of America, joined Jul 2000, 4531 posts, RR: 3
Reply 1, posted (10 years 1 month 3 weeks 5 days 15 hours ago) and read 1684 times:

I believe that the service will be standard first. However, you get the same seats, pitch, and aircraft amenities as BusinessFirst, so it's almost the same, minus a few perks.

User currently offline4jaded From United States of America, joined Apr 2004, 248 posts, RR: 0
Reply 2, posted (10 years 1 month 3 weeks 5 days 15 hours ago) and read 1679 times:

Standard Domestic Biz class service in an international Biz class seat. The only exception I have seen recently was a 777 service IAH-LAX where the crew was clearly used to international service and added a small but significant flair to the Domestic standard. On 757 international configuered planes operating domestic flights there is no difference at all in the service level just in the comfort.

User currently offlineUal4me From United States of America, joined Apr 2004, 77 posts, RR: 0
Reply 3, posted (10 years 1 month 3 weeks 5 days 15 hours ago) and read 1683 times:

BF is also available on other routes-on the 757 service from PDX-EWR, they also offer BF instead of domestic F. But, on the 737 service, its Domestic first service.

I had upgraded to first on the flight, and at the last minute they substituted a 757 for my flight last year...pleasant surprise!

Have a good trip!



Where will this amount of cash take me?
User currently offlineBenjamin From United States of America, joined Oct 2003, 444 posts, RR: 1
Reply 4, posted (10 years 1 month 3 weeks 5 days 14 hours ago) and read 1646 times:

they also offer BF instead of domestic F. But, on the 737 service, its Domestic first service.

This cotradicts what everyone else is saying. It seems that the SERVICE is domestic F while the SEATS are international J.


User currently offlineCOfaninBOS From United States of America, joined May 2004, 287 posts, RR: 0
Reply 5, posted (10 years 1 month 3 weeks 5 days 13 hours ago) and read 1634 times:

Just to confuse everyone a bit further...

I flew from EWR to SAN on a 737-800 in March. The seats were Domestic first but the service was BizFirst. That was a complete but appreciated surprise.


User currently offlineAirzim From Zimbabwe, joined Jun 2001, 1201 posts, RR: 1
Reply 6, posted (10 years 1 month 3 weeks 5 days 13 hours ago) and read 1628 times:

Are flights to and from Hawaii the standard BF, or are they the standard First Class? I noticed that HNL to EWR flights do not use the J booking code.

User currently offlineBenjamin From United States of America, joined Oct 2003, 444 posts, RR: 1
Reply 7, posted (10 years 1 month 3 weeks 5 days 13 hours ago) and read 1622 times:

I flew from EWR to SAN on a 737-800 in March. The seats were Domestic first but the service was BizFirst. That was a complete but appreciated surprise.

I somehow seriously doubt that. How could you tell? I have flown EWR-SAN maybe 25 times in the past year, and it's always (good) domestic F service.


User currently offlineCOfaninBOS From United States of America, joined May 2004, 287 posts, RR: 0
Reply 8, posted (10 years 1 month 3 weeks 5 days 13 hours ago) and read 1619 times:

How could I tell?

Because I am a CO platinum elite flyer and have flown business first to Rio, London, Madrid, Maui, Sao Paulo, and Honolulu.

I have also flown domestic first class to IAH, BOS, CO / KMCO), USA - Florida">MCO, FLL, LAX, SAN, PDX, DFW, SAT, SAN, SFO, EWR, AUS, CLE, ORD, Tucson, and Montrose.

That one particular flight to SAN in March was definitely BF service. We had a doc kit on our seats upon boarding. We had a full menu to choose from (I had a great rack of lamb). We had warm towel service to begin and end the flight. We had fresh bread and sundae service. This plane had definitely been catered for BF service.





User currently offlineBenjamin From United States of America, joined Oct 2003, 444 posts, RR: 1
Reply 9, posted (10 years 1 month 3 weeks 5 days 13 hours ago) and read 1604 times:

Fresh bread is standard in transcon F.

Sundae service is standard in transcon F.

Warm towels at the beginning and end are standard in transcon F.

Full menu with four choices is standard in transcon F (I've had the rack of lamb; it is good).

There is a difference between standard domestic F and transcon domestic F on CO. Transcon is EWR to SFO, LAX, PDX, Sacramento, SAN, SEA, etc. and back.

The doc kit may have been left over from a flight to Central America or an international flight to the carribbean or something. I can't explain that.


User currently offlineSR 103 From United States of America, joined Sep 2000, 1740 posts, RR: 39
Reply 10, posted (10 years 1 month 3 weeks 5 days 7 hours ago) and read 1524 times:

COfaninBOS,

That one particular flight to SAN in March was definitely BF service. We had a doc kit on our seats upon boarding. We had a full menu to choose from (I had a great rack of lamb). We had warm towel service to begin and end the flight. We had fresh bread and sundae service. This plane had definitely been catered for BF service.

That is the standard transcon service in CO, with the exception of the doc kit. Everything else you described I just received on my CLE-LAS run in F. We can hardly call that a BF run. As far as the menu's go, I have received them on transcon flights to LAX and SEA out of EWR. Its a standard domestic F product. Remember CO's domestic F service is of high quality, hence you may feel you are getting BF when in reality it is standard domestic F.

SR 103


User currently offlineCAL From United States of America, joined Mar 2004, 499 posts, RR: 9
Reply 11, posted (10 years 1 month 3 weeks 5 days 2 hours ago) and read 1461 times:

Im a continental Flight attendant and let me clear up the Service questions that you have.

We have many different type of services depending on the rout for domestic flights we have 2 different types.
1) Regular First Domestic - your typical everyday first class meals and such.
These are on all flights except TRANSCON flights.
Examples: EWR-PHX CLE-LAX EWR-MIA IAH-SEA
2) TRANSCON First - It is a Step up from the Regular domestic First class service product but still is mush lower than our International Biz First Product. Usually includes menu appetizer cheese and crackers and yes the famous ice cream sundae . And there is also a wider choice of breads and entree choices. All continental TRANSCON flights start or end in EWR. Examples EWR-LAX/SAN/SFO/SEA etc...

hope this helps



CAL........Continental Airlines....... Work Hard, Fly Right
User currently offlineBenjamin From United States of America, joined Oct 2003, 444 posts, RR: 1
Reply 12, posted (10 years 1 month 3 weeks 4 days 21 hours ago) and read 1378 times:

First off, let me say that I'm surprised not to have input from Artysman on this thread!!!

Just got off of transcon F from EWR to SFO in 752 with BF seats. I can confirm that it is standard TRANSCON F service including:

* Fresh bread

* Sundae service

* Warm towels at the beginning and end

* Full menu with four choices

Again, this was NOT BF service. This was standard TRANSCON service (different from REGULAR DOMESTIC FIRST).

Loved every minute. LOVED the seats! Well worth $1,500 one way! Thanks CO!

Benjamin


User currently offlineArtsyman From United States of America, joined Feb 2001, 4745 posts, RR: 34
Reply 13, posted (10 years 1 month 3 weeks 4 days 20 hours ago) and read 1372 times:

First off, let me say that I'm surprised not to have input from Artysman on this thread!!!
***

Oh alright then.... Artsyman flew out to BWI for a few days and missed most of this thread. I got domestic F on the way back, which for a non rev is often tough these days. None the less, a nice salad, large hot chicken sandwich and a few too many bloody marys made for a good flight home to IAH.

I am a lot more familiar with the BF service than the domestic F service as I fly mainly international trips. I would say that while CO does (as SR103 stated) have a pretty strong domestic F product, the BF service far exceeds it.

There are no 738 aircraft in the fleet with BF seating, and there are not BF service flights in the domestic network. As mentioned by CAL, the longer transcons do get a slightly higher service, both due to the longer flight time and also to remain competitive with the other carriers flying those routes.

I am also in the middle of a project, and thus have had less time for a.net over the last few days, but with that VectorVictor has been the weekend's saving grace and is owed a million thanks

J


User currently offlineCOfaninBOS From United States of America, joined May 2004, 287 posts, RR: 0
Reply 14, posted (10 years 1 month 3 weeks 4 days 9 hours ago) and read 1336 times:

Well, kudos then to the FA that day. Besides the still yet to be explained doc kit on the seats, his attentiveness matched that of any BF flight I have taken (IAH to Honolulu three times, Maui, Rio, and London and EWR to Sao Paulo, Madrid, and London).

Wish I could remember his name so that I could put in a good word for him because that one particular flight was head and shoulders above the other transcon first class flights I have taken (IAH-SEA and PDX, EWR to LAX, SFO, and LAS).


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