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Anyone Who Flew On SQ To EWR & LAX On A345?  
User currently offlineScottysAir From , joined Dec 1969, posts, RR:
Posted (10 years 2 months 3 weeks 4 days 4 hours ago) and read 4861 times:

Hi Everyone,

I did not know about with the notice about SQ was flew from LAX & EWR - SIN and is that was more than of 16 hours on their planes? Did you even flew on SQ with A345 yet? If you please put on their posting and you will have let me know when you can. Will even to get more load factor was doing so good. I can sure will flying on SQ in the future with new A345 on their way to SIN for next year. Well, talk ya later!

Regards!

15 replies: All unread, jump to last
 
User currently offlineNorthwest 777 From United States of America, joined Sep 2000, 224 posts, RR: 0
Reply 1, posted (10 years 2 months 3 weeks 3 days 20 hours ago) and read 4762 times:

I'm almost positive I read about someone on the board being on the innagural flight. If it wasn't the first flight, I am 100% positive someone posted about flying the route though. Sorry I couldn't help you anymore scotty. Maybe try searching in the trip reports section to see if anything comes up.  Big thumbs up

User currently offlineScottysAir From , joined Dec 1969, posts, RR:
Reply 2, posted (10 years 2 months 3 weeks 3 days 11 hours ago) and read 4642 times:

Ok, can you someone need know about SQ was doing so goood on their way to EWR & LAX. I am planning for flying on SQ from LAX-SIN for next year in 2005.

User currently offlineUAlonghaul From United States of America, joined Jun 2004, 227 posts, RR: 0
Reply 3, posted (10 years 2 months 3 weeks 3 days 1 hour ago) and read 4494 times:

I was on the first EWR-SIN

It was total luxury.

18.5 hours over the pole, 1 degree to the left of the pole, captain told me himself.

We got little pewter things with a globe and the route to and from SIN with a little inagural flight 28 june on it. I will sell it to you for a million dollars.

Coming back was about the same 18.5 hours but over Japan and Alaska.

I have done the LAX-SIN twice and it is similar length, only about 16 hours back to LAX, also total luxury.

[Edited 2004-07-10 03:40:39]

User currently offlineScottysAir From , joined Dec 1969, posts, RR:
Reply 4, posted (10 years 2 months 3 weeks 2 days 23 hours ago) and read 4443 times:

You did? You were flew on SQ from EWR-SIN last month and how is they? Can you write it down on their trip reports.

User currently offlineUs330 From United States of America, joined Aug 2000, 3871 posts, RR: 14
Reply 5, posted (10 years 2 months 3 weeks 2 days 21 hours ago) and read 4371 times:

Next tuesday, I will be on the LAX-SIN flight, as i was originally supposed to be on the normal LAX-Taipei-SIN flight, but the company screwed up the dates, and there were no seats left on the via Taipei flight, so I got "stuck" with the nonstopper. Will be my first ever flight on an airbus and am almost looking forward to the flight more than the trip to Thailand that this is a part of.

User currently offlineUAlonghaul From United States of America, joined Jun 2004, 227 posts, RR: 0
Reply 6, posted (10 years 2 months 3 weeks 2 days 17 hours ago) and read 4330 times:

I have flown more miles on the SQ A345 than I ever wanted to. After 6 ultra long segments in a couple months, the innagural EWR SIN, and two LAX SIN r/t, I am in no rush to do it again anytime soon. Twice this was done in "Executive Economy", do not let the name fool you, it is ECONOMY. Food is Economy, seat comfort is economy. SQ tried to expand pitch as much as possible by making very thin seat backs, all they achieve is no lumbar support and a very uncomfortable ride. The "leg resT" hits you in the back of the knees and does nothing for any normal sized person (i am around 5 10). If you are a 4 year kid, the legrest is perfect. For everyone else, it is uncomfortable. Foot rest is not far away enough, so you are forced to bend your knees a little too much.

The small mini cabin in front part of Y class is 3 rows and is noisy as hell. Whatever engineer felt the need to have the toilets flush with insane suction and loud noise per every flush should be shot. You can hear the LAVS within 3 or 4 rows in both directions. Avoid the first 7-8 rows of Y all together. Avoid the last 3 or 4 rows of Y as well, as their is constant light, traffic, and noise coming out of the back "bar" that is too short to be of any good. I would not take an isle seat either, as it seems everyone in this plane feels the need to be up and about at all hours of the flight. You will be bumped into numerous times if you are on the edge and even close to crossing over into the isle.
You can sit in the window seats, but if you have to go to the LAV you cannot move if someone is reclined next to you. Absolutly no room the squeeze by if the "leg rest" is up. Trying to step over them does not quite work unless you have insanely long legs.

The flight crew always had a wiered schedule for turning on and off the cabin lights. Coming back from SIN to EWR on the 3 JULY in Raffles class, the lights went off for 4 hours, back on for 30 minutes, off again, on again, and so on. I am not a SQ employee, I do not need to be awake for them to take care of other pax. Turn the damn lights off and leave them off and let pax sleep.

Krisworld had some sort of issue every single time. One leg the on demand movies did not work the whole flight. In seat power worked for about 3 hours and then was off for the rest of the flight. Under the Y class seats are huge metal boxes that house the IFE units (Wisemann 300 Matsushitu), and take up at least 40% of the space under your seat. Not only was this a horrible idea to have under the seat like that, as it reduces legroom but almost 1/2, but if the damn thing will not work consistantly than whats the point, i would rather sleep. Sure, Krisworld is great when it works, but on this plane it has shown to not work coniststantly. On EWR-SIN inagural flight a Matsushitu employee was on board trying to figure out what was wrong. He seemed to know very little, as he was on the phone with his boss for a good 4 hours. After awhile of no laptop power and some areas not having on demand movies, he promptly shut the whole thing down for awhile.

On to raffles-
I had a Raffles ticket for EWR-SIN inaguration 28 June. We had a nice cocktail party downstairs at EWR where the mayor and senator of the newark NJ area spoke. The ambassador to singapore was also present. Cocktail party was very nice. We were given gifts upon boarding the plane, a pewter plaque that has a raised globe impression with the routes to and from EWR and SIN. The plaque held a picture frame upright that has a SQ girl and a pic of NY and SIN. Made by Royal Selangor in Malaysia. Pretty nice on the desk. Security was unheard of getting through the jetway. Whole jetway was lined with NY/NJ Port Authority police shoulder to shoulder as well as TSA and privite contracted security. Bomb sniffing dogs walked up and down the jetway sniffing pax carry on bags.

Raffles class colors are awful. The purple on everything makes you sick after a short period of time. The TV is nice and big, but is too far away from your seat to be nice. Should have been a pop up. I do not see distances very well, and it was a struggle to view the TV. Read above comments on krisworld and its preformance.

The biggest compalint about raffles is the slanted seat. You cannot truly relax on these seats as you still have downward gravitational force on your feet. It is like you are just standing up sideways. You are using your legs to support you in the seat. Not relaxing, but similar to excersize the whole flight. A true flat seat would be great, but these slanted seats are junk. UAL First class international is far more comforatable without the IFE of krisworld.

The F/A screwed with the cabin lighting the whole flight and it was annoying. If you are in the rear of raffles class you can hear the econ lavs (4 total) being flushed non stop the whole flight. Way to much F/A and pax traffic up and down the isles of the plane. A window seat gives some relief. You can easily step over the reclined raffles seat next to you to get to the isle and go to the lav or whatever.

Food service and drink service takes a long time since Raffles class is so large. Not really focused attention on premium cabin pax, as that cabin is about 1/3 the size of econ.

F/A on EWR-SIN failed to hand out immigration cards, so at 530 in the morning we all had to fill out these cards at the immigration hall. I do not know why the F/A lacked the forsight to pick up some cards and hand them out, at least to raffles class pax.

The first flight was filled with reporters. I would say a good 70% of the econ cabin was reporters. Maybe 20 huge video cameras with lights that would go up and down the aircraft ALL NIGHT LONG. Of these, a group of about 10 people from a French TV station would not leave anyone alone. These people were loud and had no reguard for the pax that wanted sleep. The long haired freak and his camera went up and down the isles with a giant video light shining it at people and filming them sleep. These people also felt the need to barge into the raffles cabin, a cabin they were not supposed to be in other than to pass through to get on and off the plane, to film people and wake them and ask them questions. One of them actually asked if they could sit in my raffles seat and film the landing and i could go sit in row 46 in econ and sit with some French cameraman. Was he serious? I do not know but i informed him that the raffles cabin was for ticketed raffles passeneger and your camera gives you no right to be here.

I think the plane has some real bad deisgn features, such as the bar area in the back that does nothing but cause traffic, noise, and more light into the cabin. The LAVS are SO LOUD and can be heared from most parts of the plane. The cabin is quite noisy from engine noise and general noise. Not a quiet aircraft at all. The raffles purple seats are ugly as sin. Krisworld is a joke, the boxes take up a bunch of space where my feet should be, and have a load of problems. Can they be fixed? Probubly. Do i want it taking up my legroom if it is broken? Make it work before you charge people for it. Dont have expensive ticket prices if half the features do not work and the other half are junk (leg rest, etc).

I am in no rush to fly on this plane at all anymore. I have had lots of experiance flying on it, 6 ultra long legs. Thats a good 50 hours of flying time to figure out that it is not well set up. I will take the UAL 747 to NRT and on to SIN from now on. Fix krisworld and get rid of the LAVS that suck out the bowl contents at 500 mph and i will consider flying it again.

If you are interested in flying on it, by all means do it. Do not expect to sleep well or have krisworld work. Just hope you do not sit next to the french tv.

[Edited 2004-07-10 11:27:51]

User currently offlineRoberta From , joined Dec 1969, posts, RR:
Reply 7, posted (10 years 2 months 3 weeks 2 days 16 hours ago) and read 4294 times:

I presume you were being sarcastic in reply 3 then UAlonghaul.

It was total luxury.

 Confused  Confused  Confused


User currently offlineLeelaw From , joined Dec 1969, posts, RR:
Reply 8, posted (10 years 2 months 3 weeks 2 days 15 hours ago) and read 4273 times:

I was in Executive Economy on the inaugural LAX-SIN flight on the "then" A345 "Leadership" and returned a few days later. I was satisfied with the level of service and comfort on both flights. KrisWorld IFE helped to make the flights pass quickly, the snacks in the rear bar area LAX-SIN were better than full meal services, not as good returning  Sad.

User currently offlineStarG From Indonesia, joined Mar 2003, 197 posts, RR: 0
Reply 9, posted (10 years 2 months 3 weeks 2 days 12 hours ago) and read 4189 times:

I was on the inaugural flight EWR-SIN as well in Raffles.
My point of view is totally different than UAlonghaul's.
Raffles seats are very nice - for BUSINESS CLASS. How can you compare Raffles seats with United's FIRST CLASS seats? Of course United's is more comfortable. It is First Class. No doubt about that.
Executive Economy is very comfortable. I have tried it short haul CGK-SIN-CGK. My friend who flew it a few days ago has the same opinion as well.
True, food is economy (although meal service is enhanced on BOTH Economy and Raffles). Leg rest is more useful for thigh/upper leg. There is also a footrest to make you feel more comfortable.
In Exec Economy, I would fight hard for row 31, where the legroom is somewhere near to SQ's old A340-300 in Raffles. Stick your Samsonite rollaway bag below your feet and you have a make-believe F seat  Smile.

StarG


User currently offlineScottysAir From , joined Dec 1969, posts, RR:
Reply 10, posted (10 years 2 months 3 weeks 2 days 11 hours ago) and read 4172 times:

I am glad you guys did make on SQ new A345 aircraft and it is very good long haul flight.

User currently offlineFlyingKangaroo From Australia, joined Apr 2004, 532 posts, RR: 2
Reply 11, posted (10 years 2 months 3 weeks 2 days 11 hours ago) and read 4133 times:

I would love to fly on any of these Ultra-Long flights.....

flyingKangaroo



QANTAS-- The Spirit of Australia
User currently offlineUalonghaul From United States of America, joined Jun 2004, 227 posts, RR: 0
Reply 12, posted (10 years 2 months 3 weeks 2 days ago) and read 4010 times:

As per the UAL first class, the concept of a flat bed that is horizontal to the ground was what i was getting accross. If raffles was horizontal to the ground, it would be far better. If you like standing sideways, that is your choice. Slanted business seats = garbage

"Executive Economy is very comfortable"

It does not sound like you have made any longhauls on this aircraft in Y. This was your first time aboard this plane? Exec Econ is not comfortbale for long haul. Their is no lumbar support, you have to put at least 1 or two pillows to avoid back pain (i am in my twenties, i am not an old man with a bad back, but exec econ is really not comfortbale.)

The seats are very shallow, to accomodate greater pitch. You can feel the hard plastic and metal where the TV is mounted in your back. It is not nice and soft like a regular coach. My first LAX-SIN was 3 days after launch (on a thursday if i remember correctly), i thought it was comfortable at the time, i was able to sleep. The seats were brand new, smelled new, and were still soft. A couple months later it was apparent that the seats have worn and are now far less comfortable than they were. The seat back is hard, just face it. You cannot appreciate it on a short 2 hour jaunt to CGK, it is just not long enough. If you have made a couple trips in Y and you like it fine, but an opinion coming from 1 short haul flight is not enough to convince anyone.

I am not impressed with the layout of the plane and the level of noise throughout the cabin. It looks nice in a brochure, but the aircraft is set up in a way that provides many distrurbances to pax, especially the very very loud lavs and excess traffic. I am just not impressed with the way this wasput together. Sure I will be flying it again in Biz (hopefuly far away from the lavs) but i will never take this plane again in Y class, it is just uncomfortable, loud, and is a rip off for the premium price.

Take the trip becuase it is the worlds longest, do not take it becuase you expect to be wooed with super service and comfort in Y.


User currently offlineScottysAir From , joined Dec 1969, posts, RR:
Reply 13, posted (10 years 2 months 3 weeks 1 day 23 hours ago) and read 3966 times:

This is very good stories about SQ and will make good routes to LAX & EWR. This is very longest flight to EWR & LAX. It was more than of 16 hours on their planes and how is possible make with stop somewhere in their countries and need to make refuel with the aircraft.

User currently offlineStarG From Indonesia, joined Mar 2003, 197 posts, RR: 0
Reply 14, posted (10 years 2 months 3 weeks 1 day 18 hours ago) and read 3903 times:

"If raffles was horizontal to the ground, it would be far better."

Well, if Raffles Class has personal suites like Emirates' new F class in their A345, it would be far better too...  Big grin

"If you like standing sideways, that is your choice."
Anyone?  Smile
I wouldn't say these slanted biz seats require the slightest ability or preference to 'stand sideways'. I find SpaceBeds very comfortable for sleeping. Although for day flights, I prefer the older Ultimo seats.

"It does not sound like you have made any longhauls on this aircraft in Y. This was your first time aboard this plane? Exec Econ is not comfortbale for long haul. Their is no lumbar support, you have to put at least 1 or two pillows to avoid back pain (i am in my twenties, i am not an old man with a bad back, but exec econ is really not comfortbale.)"

I have been on this aircraft many times, albeit for the short CGK-SIN/SIN-CGK flights. Hard cushion: yes, compared to older generation Y seats. But again, I would reiterate my opinion that the Executive Economy is definitely VERY COMFORTABLE. I have never sat on a better overall Economy seat.  Smile
A friend of mine with flew them a few days ago was on SQ20 SIN-LAX. He usually flies EVA Evergreen Deluxe and said that this is much more comfortable. No complaints whatsoever regarding noise from him.

I would definitely take many trips on these ultra long hauls again not because it is the longest, but because the elimination of the need for a transit point (NRT or TPE) en route.

StarG


User currently offlineStarG From Indonesia, joined Mar 2003, 197 posts, RR: 0
Reply 15, posted (10 years 2 months 3 weeks 11 hours ago) and read 3785 times:

UAlonghaul,

Just some of my observations.

The flight crew always had a wiered schedule for turning on and off the cabin lights. Coming back from SIN to EWR on the 3 JULY in Raffles class, the lights went off for 4 hours, back on for 30 minutes, off again, on again, and so on. I am not a SQ employee, I do not need to be awake for them to take care of other pax. Turn the damn lights off and leave them off and let pax sleep.

I was seated in the same cabin (second Raffles cabin) on the inaugural EWR-SIN and I did not experienced the lights off and on for 30 mins "and so on".

F/A on EWR-SIN failed to hand out immigration cards, so at 530 in the morning we all had to fill out these cards at the immigration hall. I do not know why the F/A lacked the forsight to pick up some cards and hand them out, at least to raffles class pax.

The pretty FA did offer immigration cards to all passengers in Raffles.

The first flight was filled with reporters. I would say a good 70% of the econ cabin was reporters. Maybe 20 huge video cameras with lights that would go up and down the aircraft ALL NIGHT LONG.

At most, there were only 5 cameras. Could it be your imagination?
70% of the economy cabin were reporters? Yeah, right.

Of these, a group of about 10 people from a French TV station would not leave anyone alone.

Did you actually see all 10 of them?
Do you actually believe SQ would pay for 10 journalists/staffs from ONE French TV station? Would there be enough space for the rest of the medias?

I think the plane has some real bad deisgn features, such as the bar area in the back that does nothing but cause traffic, noise, and more light into the cabin. The raffles purple seats are ugly as sin. Krisworld is a joke, the boxes take up a bunch of space where my feet should be, and have a load of problems. Can they be fixed? Probubly. Do i want it taking up my legroom if it is broken? Make it work before you charge people for it. Dont have expensive ticket prices if half the features do not work and the other half are junk (leg rest, etc).

This is probably the dilemma that SQ -or other airlines who try to innovate- face. The airline sacrifice squarefootage to create some space, some passengers complain of traffic, noise, and more light.
This bar is actually a good thing so people who want to chat or walkaround can stand here instead of nearby passengers who want to sleep.

The LAVS are SO LOUD and can be heared from most parts of the plane. The cabin is quite noisy from engine noise and general noise. Not a quiet aircraft at all.

Wait a minute... if the engine noise is that significant, the lavs shouldn't bother you that much, right?  Smile
This is for sure a quieter plane than B777-200ER, IMHO.

I am in no rush to fly on this plane at all anymore. I have had lots of experiance flying on it, 6 ultra long legs. Thats a good 50 hours of flying time to figure out that it is not well set up.

16 hours (minimum) averag for each ultra long haul X 6 is not anywhere near 50 hours.

I will take the UAL 747 to NRT and on to SIN from now on. Fix krisworld and get rid of the LAVS that suck out the bowl contents at 500 mph and i will consider flying it again.

 Smile

If you are interested in flying on it, by all means do it. Do not expect to sleep well or have krisworld work. Just hope you do not sit next to the french tv.

It's an inaugural flight, for crying out loud. You should have expected some of these intrusions from press/medias. And remember, you may at anytime decline the interview request.
I have a pretty good hunch that the French TV people are not going to be on regular flights, in case you want to avoid them in the future.

StarG


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