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Is EasyJet A Reliable Choice?  
User currently offline767Lover From , joined Dec 1969, posts, RR:
Posted (10 years 4 months 3 weeks 6 days 11 hours ago) and read 6403 times:

I'm from the US so I don't have any experience with or knowledge of EasyJet. Am looking to book with them for some intra-Europe travel this fall.

Is this a reliable choice in terms of flights being on schedule, not constantly cancelled, etc?

Have you had any problems booking online with them?

My trip would involve a connection (need to get from AMS to Prague and back) so I want to make sure I don't get stuck enroute.

Any advice/info would be appreciated.

38 replies: All unread, showing first 25:
 
User currently offlineGlobeTrekker From Netherlands, joined Dec 2003, 851 posts, RR: 15
Reply 1, posted (10 years 4 months 3 weeks 6 days 11 hours ago) and read 6380 times:

I have never had problems with easyJet or easyJet Switzerland. As long as you realize they are a low cost carrier and the certain restrictions that comes with that, I see no problems.


The World Is A Book And Those Who Do Not Travel Read Only A Page
User currently offlineSafetyDude From United States of America, joined Sep 2001, 3795 posts, RR: 15
Reply 2, posted (10 years 4 months 3 weeks 6 days 11 hours ago) and read 6375 times:

I think that this should go into Polls and Prefs.

I flew with EasyJet and they were fine. "Airline UK" might give you a good idea about some of the problems with them, but normally, they are fine. If EasyJet is much cheaper than another airline, definitely take EasyJet, but otherwise, I would consider that other airline. Also, in the event that something goes wrong with your connection, you might want to make sure that there is a later flight.

 Smile
-Will



"She Flew For What We Stand For"
User currently offlineMuttley35 From United Kingdom, joined Jul 2004, 126 posts, RR: 0
Reply 3, posted (10 years 4 months 3 weeks 6 days 11 hours ago) and read 6362 times:

Never flown with them but as safetydude says they along with Britania are the subject of a show called Airline and from what I have seen they are no worse/better than anyone else.

User currently offline7e72004 From United States of America, joined Mar 2004, 3587 posts, RR: 2
Reply 4, posted (10 years 4 months 3 weeks 6 days 11 hours ago) and read 6347 times:

Speaking of EasyJet...i just saw my first episode of AirlineUK (i don't have cable in Indianapolis where i live and am in Seattle now for the exam so i have cable at the hotel  Smile and i noticed that on the episode just shown they had a guy (who was being a complete a$$hole) smoking and then just dropping his cigarette on the ground and smashing it..do they actually allow that?? BTW..it looks like the employees of EasyJet are more nicer than many of the airline employees in the US  Smile


The next generation of aircraft is just around the corner!
User currently offlineGeoffm From United Kingdom, joined Feb 2004, 2111 posts, RR: 6
Reply 5, posted (10 years 4 months 3 weeks 6 days 10 hours ago) and read 6342 times:

But bear in mind programmes like Airline will only ever show their worst side (makes for good viewing).

You shouldn't try connecting flights into or out of, or between, easyJet flights. If you have to, allow at *least* 2 hours between flights. easyJet don't do through ticketing, even between easyJet flights so you'll need to check in again when you connect (then security etc).

I've never had any real problems with them. All bar one flight has been within 30 minutes of on time, service on board is friendly, fares are cheap, what more could you want?

Snacks and drinks are available on board for purchase. Seating is first-come-first-served, although you board in sections based on your check-in position - ie check in earlier to be in the first section.

Geoff M.


User currently offlineKl911 From Czech Republic, joined Jul 2003, 5294 posts, RR: 15
Reply 6, posted (10 years 4 months 3 weeks 6 days 10 hours ago) and read 6333 times:

If you want good service and no delays, go for Ryanair! I've never had any problems with them and always good service, arriving normally 20 min early as well. ( And no I don't work for them........) Besides the reasons given above, most of the time you save loads when flying FR, just book about 2 months in advance, but that shouldn't be a problem.........( book a flight for 0.99 cent, and when you cannot fly that day you loose 0.99 cent, that's all.) They have to refund tax since the new european law was adopted.

KL911


User currently offlineRJ100 From Switzerland, joined Nov 2000, 4126 posts, RR: 29
Reply 7, posted (10 years 4 months 3 weeks 6 days 10 hours ago) and read 6321 times:

Just flown on easyJet Basel-Berlin-Basel yesterday. Whenever you can choose easyJet, try them! Yesterday's flight was operated by a brandnew A319, less than 4 months old!! They were cheap, efficient, safe, friendly, on time and relaxed.

Enjoy your trip and regards,
RJ100



none
User currently offlineGilesdavies From United Kingdom, joined Dec 2003, 3052 posts, RR: 2
Reply 8, posted (10 years 4 months 3 weeks 6 days 8 hours ago) and read 6246 times:

easyJet are excellent as a point to point airline and usually get you to where you want without a problem.

As the airline operates with a 25min turnaround delays can occur and especially on the evening flights as they struggle to make up time.

Please bare in mind you have no seat allocation and it can sometimes be a bit of a stampede to the aircraft, depending on if the airport in question doesn't operate a boarding system based upon when you checked-in. For Example 1-30, 31-60, 61-90, 91-120 and 121+.

The seat pitch is not as generous as the US Low Costs and usually only offers a 29-30inch seat pitch.

If the airline was to cancel a flight they wont offer compensation or hotel accommodation and are only obliged to give you a refund or place you on another flight. This is extremely rare and applies to all UK low cost airlines not just easyJet.

Another point - they are very strict with check-in times and if you are late they wont board you and if your responsibility to pay to travel on a later flight. Even if the flight has not departed and you have no checked luggage.

All you need to remember is 27million people travel with them a year and the vast majority without any problems. You pay for what you get and ensure your travel insurance covers you for the above eventualities.


User currently offlineTristar100 From United Kingdom, joined Jul 2004, 309 posts, RR: 0
Reply 9, posted (10 years 4 months 3 weeks 6 days 8 hours ago) and read 6240 times:

Hi 767lover,

Ignore the "fly on the wall" programmes such as "Airline". If they were doing the same filming with Rolls Royce cars they would still only show the bad things happening, which is what makes people watch and increase their viewing figures, i.e a drunk prat shouting at check-in staff because they made him sit for hours in the bar getting sozzled and forced him to drink more than he can handle, so much that he missed his check-in. Then when he is turned away - guess what? Its Easyjets fault. Then he sees his two minutes of fame and starts to play to the cameras.

I have flown many times with Easyjet and been delayed once due to a blow-out in Paris. If you understand they are a budget airline with no on board free service (coffee is approx £1.50) and you sometimes have to fight for a window seat then you will be OK. The cabin crew are down to earth and I cant find any fault with their attitude to the passengers.

Have a good trip, if you need transport around LIV and MAN when you are here just E-mail me.

Steve.


User currently offlineWGW2707 From United States of America, joined Aug 2003, 1197 posts, RR: 34
Reply 10, posted (10 years 4 months 3 weeks 6 days 8 hours ago) and read 6220 times:

I would reccommend avoiding all European LCCs for intra-European travel. From my own experience on Bmibaby, the service provided is much less than the service provided by American LCCs-you have to pay for sodas, water, anything extra...

For intra European travel my own reccommendation would be that you get a Eurailpass valid for the length of your stay. These enable you to travel first class on any train in the countries your pass is valid for. They have several options: the Eurail Select Pass, in which you choose from a list of countries, the Europass, which covers the most touristy places, and the full Eurailpass, which includes every Western European country except Great Britain, and also Hungary and Greece. The only disadvantage of Eurailpass travel is that the passes are not valid on the British railways, but then again you're quite possibly better off travelling by another mode of transport in the UK anyway...

-WGW2707


User currently offlineTristar100 From United Kingdom, joined Jul 2004, 309 posts, RR: 0
Reply 11, posted (10 years 4 months 3 weeks 6 days 8 hours ago) and read 6208 times:

WGW2707 - Is that a dig at our great railway? When has one of our trains been late, broke down and given poor service? Come on tell me!!!

I'm waiting?

Still waiting?

Thats right, not enough room to post the reply!

Cheers, Steve.


User currently offline7e72004 From United States of America, joined Mar 2004, 3587 posts, RR: 2
Reply 12, posted (10 years 4 months 3 weeks 6 days 8 hours ago) and read 6204 times:

What would be a good london airport to fly into from the US and catch one ofthe low fare european carriers such as easy jet? I am starting to plan a trip to Europe and would like to try some of the low fare airlines over there  Smile


The next generation of aircraft is just around the corner!
User currently offlineTristar100 From United Kingdom, joined Jul 2004, 309 posts, RR: 0
Reply 13, posted (10 years 4 months 3 weeks 6 days 8 hours ago) and read 6197 times:

Gatwick has a good variety of easyjet going to AMS etc.....

LHR then a connecting bus or one of our great historic trains up to Stansted for Easyjet and Ryanair. Or, Luton for the same carriers. Stansted is the best for variety of low-cost to Europe. Be careful though their airports are not always the ones you think they are, i.e Hahn, 45 mins from Frankfurt Main. Stockholm approx 70 miles from Stockholm. Please check before you travel.

BMI Baby flies from East Midlands, Manchester and soon Birmingham.

Cheers buddy, Steve.


User currently offlineGilesdavies From United Kingdom, joined Dec 2003, 3052 posts, RR: 2
Reply 14, posted (10 years 4 months 3 weeks 6 days 8 hours ago) and read 6191 times:

Gatwick is really your only option for easyJet flights as the other major London airports for LCC is Stansted and Luton which are both airports operating within Europe.

You will have a wider choice of flights with LCC from Luton which is easyJet's main hub and Stansted for Ryanair's main UK hub.

If you fly to Gatwick and need to get to Luton for a flight to Europe it is very straight forward as there is direct trains from Gatwick to Luton Airport which takes about 1hr and travels right through Central London without changing trains.


User currently offline7e72004 From United States of America, joined Mar 2004, 3587 posts, RR: 2
Reply 15, posted (10 years 4 months 3 weeks 6 days 8 hours ago) and read 6183 times:

what are they prices like on Easy Jet? I have never been to Europe so i am trying to learn as much as possible before going..which i am hoping will be this fall  Smile


The next generation of aircraft is just around the corner!
User currently offlineRick767 From United Kingdom, joined Jan 2000, 2662 posts, RR: 51
Reply 16, posted (10 years 4 months 3 weeks 6 days 8 hours ago) and read 6186 times:

Haha, UK railways - what a joke. Glad I don't get to work (or not!) at their mercy anymore... driving or flying to work is the way forward in the UK.

For an impartial view on punctuality, check out:

Official easyJet Punctuality

Or any UK carrier you wish at flightontime.info



I used to love the smell of Jet-A in the morning...
User currently offlineGilesdavies From United Kingdom, joined Dec 2003, 3052 posts, RR: 2
Reply 17, posted (10 years 4 months 3 weeks 6 days 7 hours ago) and read 6170 times:

Here is an excellent site for you to check out...

http://www.travelsupermarket.com/flights/FlightFinderStep1.asp - The Travel Supermarket.

What you do is type in where and when you want to travel (only works for UK originating flights) and the dates. Will then search loads of website on your behalf and return the prices of all the searches. You can search from three UK airports to the same destination and compare them all.

It's free of charge and when you click on the airline in question that offers the cheapest flight it will take you to there website.



User currently offlineGeoffm From United Kingdom, joined Feb 2004, 2111 posts, RR: 6
Reply 18, posted (10 years 4 months 3 weeks 6 days 7 hours ago) and read 6168 times:

Nothing wrong with our train service when one particular train in the USA has been running 45+ hours late recently...

You can buy rail passes for the UK too. Much cheaper for foreigners than it is for the locals.

You'll see from other threads that there are two schools of thought:
1. Europeans who use LCCs a lot and are generally happy with them
2. Americans who have never, or only a couple of times, used LCCs, compare it to JetBlue or Southwest, and don't like what they see (or think they might see, for those who express opinions without experience).

Sorry to generalise you Americans like that, but that has been the predominant feeling behind your compatriot's postings here on a.net. Perhaps only the peeved post and the happy stay silent, who knows? Anyway, I'm off to don my flameproof jacket.

Geoff M.


User currently offline7e72004 From United States of America, joined Mar 2004, 3587 posts, RR: 2
Reply 19, posted (10 years 4 months 3 weeks 6 days 7 hours ago) and read 6165 times:

Cool...i look forward to finally getting out of the US and exploring the rest of the world...is there a city i could fly to on easy jet that has hiking, etc.??


The next generation of aircraft is just around the corner!
User currently offlineSafetyDude From United States of America, joined Sep 2001, 3795 posts, RR: 15
Reply 20, posted (10 years 4 months 3 weeks 6 days 7 hours ago) and read 6154 times:

Never flown with them but as safetydude says they along with Britania
I believe that only EasyJet is on "Airline UK".

Do keep in mind that while "Airline UK" does show extreme examples, they are examples, and could very well happen to you. While Southwest could also have the same examples, the extremes shown on "Airline" are not as near as "Airline UK".

That being said, I would probably agree not to do connecting flights, unless their is a huge price difference.

 Smile
-Will



"She Flew For What We Stand For"
User currently offline7e72004 From United States of America, joined Mar 2004, 3587 posts, RR: 2
Reply 21, posted (10 years 4 months 3 weeks 6 days 7 hours ago) and read 6145 times:

I just watched that episode of airline UK and the Easy Jet reps seemed to handle the idiot very well..i have to give them the credit!


The next generation of aircraft is just around the corner!
User currently offlineGilesdavies From United Kingdom, joined Dec 2003, 3052 posts, RR: 2
Reply 22, posted (10 years 4 months 3 weeks 6 days 7 hours ago) and read 6148 times:

How about... Inverness in the Scottish Highlands or how about the Swiss Alps try Geneva.

That is the tip of the Iceburg - suggest you check their website out on their destinations, frequencies and cost.



User currently offlineMuttley35 From United Kingdom, joined Jul 2004, 126 posts, RR: 0
Reply 23, posted (10 years 4 months 3 weeks 6 days 7 hours ago) and read 6124 times:

Not sure about Airline UK (the US version) but take it from me Britania are on Airline over here, maybe we are weeks/months ahead with the scheduling ?

User currently offlineL410Turbolet From Czech Republic, joined May 2004, 5743 posts, RR: 19
Reply 24, posted (10 years 4 months 3 weeks 6 days 6 hours ago) and read 6114 times:

Cool...i look forward to finally getting out of the US and exploring the rest of the world...is there a city i could fly to on easy jet that has hiking, etc.??

7e7,
fly to Barcelona and do some trekking in Pyrenees, or Ljubljana for Alps or perhaps Krakow for High Tatras.


25 GKirk : Airlines that have featured on Airline in the UK are: easyJet, Britannia, and Monarch (1 series only though I think).
26 Post contains links By188b : in my experience Easyjet are a reliable choice. For price comparison check outhttp://www.skyscanner.net[Edited 2004-07-26 01:24:04]
27 7e72004 : I hope i can find a good airfare from the US...
28 767Lover : Thanks for the responses...and the skyscanner.net info, By188b!
29 Pe@rson : I've flown U2 numerous times and have never had any problem whatever, so I suspect that you will, like me and the vast majority of its consumers, have
30 7e72004 : What would be the cheapest time to fly to london? I have been trying to find airfares and they are not that cheap at all...i was looking to go sometim
31 Post contains links Whitehatter : Easyjet, BMIBaby and (yes!) Ryanair are all good to fly with if you have flown Southwest and like what they do and how they do it. Remember that the m
32 BAxMAN : Easyjet are a decent airline and very brave for taking part in Airline! They at least don't abandon customer service like some other competitors. Usua
33 Post contains images 7e72004 : All i know is i want to get outside of the US...i think there is more to the world than "just" the US Hearing that coming from myself who lives in Ind
34 EddieDude : My two cents: I booked 2 tickets for a MAD-LTN flight about a month ago (the flight actually took place on Thursday, July 1st) and the whole process w
35 Post contains images SafetyDude : but take it from me Britania are on Airline over here, maybe we are weeks/months ahead with the scheduling? Okay, well, I have only seen two episodes
36 ANA : 767lover, the key with easyJet is to book early to get the best price. After that it's all fine.
37 Jaspike : Never flown with them but as safetydude says they along with Britania I believe that only EasyJet is on "Airline UK". The 9th series of Airline is bei
38 JGPH1A : Re: If you want good service and no delays, go for Ryanair! If you want to actually land in the city you booked your flight too, go for Easyjet ! I fl
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