Leelaw From , joined Dec 1969, posts, RR: Posted (10 years 4 months 3 days 17 hours ago) and read 2769 times:
I recently returned from LAS on a TZ flight and saw a promotional video announcing premium "Business Class" service with 2 X 2 seating beginning this fall. I hadn't heard about this service before. What's the plan for this service, will it ultimately be offered system wide or just on select flights?
Luv2fly From United States of America, joined May 2003, 12148 posts, RR: 49
Reply 1, posted (10 years 4 months 3 days 16 hours ago) and read 2708 times:
This subject had some very heated comments on it when it was first announced, as a memo was sent to the staff of ATA/TZ saying that employees would not be allowed to use the front end cabin, not sure if I got it totally right, though that was the general gist. If I remember right for a short while it was actually posted on ATA web site.
SafetyDude From United States of America, joined Sep 2001, 3795 posts, RR: 15
Reply 7, posted (10 years 4 months 3 days 15 hours ago) and read 2587 times:
Spirit also has a business class cabin on its fleet of MD-80s... it is called "Spirit Plus" and you can purchase upgrades at the gate, if seats are available.
When I was writing that list, I was thinking of Spirit, but somehow it never got on the list. Thanks.
Fly_ATA From United States of America, joined May 2001, 616 posts, RR: 5
Reply 8, posted (10 years 4 months 3 days 4 hours ago) and read 2406 times:
Along with the new biz class will be the "Elite" flyer program. I believe it will start with the top 30,00 frequent flyers. These Elite passengers will be allowed to check-in the business class line as well as other perks. Training starts this week for station personnel on both programs.
ATAflyer From United States of America, joined Jul 2004, 79 posts, RR: 0
Reply 11, posted (10 years 4 months 2 days 18 hours ago) and read 2248 times:
In response to Leelaw, all 737 and 757 aircraft are to be configured with business class. (And this is to start pretty soon). The L-1011 fleet most likely will not, primarily because they are busy doing charters.
Hope you get a chance to fly with us gain, we are excited about it.
Luv2fly, you got it right...employees will not be eligible to sit there. I guess a major complaint from passengers who pay for the upgrade on other airlines is that "there are employees sitting all around them talking shop, and they would just rather not hear it". SO that decision was made that all employees should just sit in coach, which is fine with me.
Have a good day all.
Cedarjet From United Kingdom, joined May 1999, 8171 posts, RR: 54
Reply 14, posted (10 years 4 months 2 days 17 hours ago) and read 2202 times:
I think ATA are going to have to do better than create a "business class" - this airline has a deliriously bad reputation, especially when it comes to aggressive and hostile cabin crew (Chicago-based are the worst). I was going to post this but Luv2fly kind of addressed it in the very first reply: "This subject had some very heated comments on it when it was first announced, as a memo was sent to the staff of ATA/TZ saying that employees would not be allowed to use the front end cabin." No wonder they're pissed off. And some joker further down says it's a good idea that 'the help' are banished to the back of the plane, cos those important customers in the premium cabin don't like to hear airline staff talk shop! Yeah right! I've flown thousands of times in biz and first, and I've never noticed airline staff talking shop. How many non-rev staff are on any given flight? Unless there's a whole graduating class of junior first officers or whatever, the answer is generally between zero and two. And so what if they talk shop? How can you hear what people are talking about, across the aisle or from a row ahead? Is this the new normal in America? Everyone eavesdropping on each other? Sounds like a different (ex) superpower to me. This is complete nonsense.
fly Saha Air 707s daily from Tehran's downtown Mehrabad to Mashhad, Kish Island and Ahwaz
Leelaw From , joined Dec 1969, posts, RR:
Reply 15, posted (10 years 4 months 2 days 17 hours ago) and read 2192 times:
Regarding Non-Reving in first cabin: as a frequent flyer on AA, NW, & UA I have been annoyed on a few occasions to discover pilots flying in first cabin when there were empty seats in economy, and I had been told at check-in that there weren't seats available for upgrade.
ATA767 From United States of America, joined Jul 2003, 419 posts, RR: 1
Reply 16, posted (10 years 4 months 2 days 16 hours ago) and read 2168 times:
It looks like ATA will have between 12 and 16 BC seats available on its 73-8 and 75-2 A/C. The whole employee thing is a bit touchy but after seeing the way some of these young FA's behave even while the work, I see why the company has done it. ATA will really set themselves apart with all of these amenities they offer on their flights. No other LCC will compare to have BC seating, IFE, Meals for sale and oh yeah, no pillows and blankets!
AIR757200 From United States of America, joined Jul 2000, 1579 posts, RR: 7
Reply 17, posted (10 years 4 months 2 days 15 hours ago) and read 2126 times:
having nonrevs in the Business cabin would also limit the number of upgrade opportunities for paying pax, as well!
No it won't... upgrades would be given to revenue passengers first- whether people believe it or not, rev. first, then non-rev.
pilots flying in first cabin when there were empty seats in economy, and I had been told at check-in that there weren't seats available for upgrade.
What happens often also is that F may be full at "check-in" but at the "cut-off" point, the seats are released back into the system (who hasn't checked in) and it's fair game for whomever is on the upgrade/non-rev list. When flying AA (if you are either G, PL, EP), asked to be placed on the UPG list regardless, so if something opens up, it's all yours.
Travatl From United States of America, joined Mar 2001, 2174 posts, RR: 7
Reply 21, posted (10 years 4 months 2 days 12 hours ago) and read 2006 times:
Actually AirTran's upgrade fees are changing from $35/$50 shorthaul/longhaul to $35/$50/$75 shorthaul/mediumhaul/longhaul. (Medium haul being DFW-BWI for instance, and long haul being ATL-SFO).
As for the no non-revs in business class thing, I still think it's ludicrous and a slap in the face to the employees of ATA. AirTran tried it when they first added business class, and it created the worst rift in employee/management relations in years. It was changed in just a few months.
ORDAgent From United States of America, joined Dec 2003, 823 posts, RR: 1
Reply 22, posted (10 years 4 months 2 days 11 hours ago) and read 1947 times:
Hooray for TZ! I have flown them several times out of MDW and had nothing but solicitous and friendly ground and inflight service. I hope they thrive. Remember other carriers have changed service perceptions as well. This introduction of C class is interesting as they are now trying to suck business travelers from the legacy carriers with perks. Of course premium cabins and LCCs don't appear to match. Time will tell.
ATAflyer From United States of America, joined Jul 2004, 79 posts, RR: 0
Reply 23, posted (10 years 4 months 2 days 6 hours ago) and read 1856 times:
Well maybe Cedarjet needs to come fly us sometime, this is an invitation to do so. Maybe I was unable to explain the policy re: nonrevs in business class seats, so will just add this: the original concerns of the nonrevs would be that seats would go empty while the nonrevs were denied boarding. (This was never to be the case. Instead, if seats are open in bus class after boarding complete, then full-fare customers could be asked forward, opening up coach seats for non-revs.)
This policy had nothing to do with 'eavesdrppping' or the like. I also have flown a considerable amount of miles both for work and play...many of them on other carriers in their First Cabins. The nonrevs can be picked-out whether in uniform or not. The business class is for paying customers, and that is okay. A coach seat will do nicely.