AOMlover From Singapore, joined Jul 2001, 1330 posts, RR: 10 Posted (11 years 6 months 1 week 4 days 1 hour ago) and read 3718 times:
Hi everyone !
I'll be flying with Lauda Air from Vienna to Shanghai Pudong next October...the flight was a bargain ! Nice-Vienna-Shanghai for 548€ !!! this is the very first long haul trip I booked myself hehe so I have some questions...
It seems that Lauda Air is now fully part of the Austrian airlines group...is there any difference about the inflight service between Austrian airlines and Lauda Air ?
Lauda air is better known as a leisure airline and yet Shanghai is anything but a leisure destination !
I'll be flying in a Boeing 767-300ER. Are they all retrofitted with the new 777s interiors ?
What kind of inflight service can I expect in Y class ?
I have already booked my flight but I have not chosen my seat. How can I ask for the seat I want ? Phone them ?
If you've already flown with Lauda air in a 767, please share your experience !
I'm not a frequent flyer when it comes to long haul so I'm very VERY excited hehe...
Thai747 From United Kingdom, joined Jun 1999, 814 posts, RR: 13
Reply 1, posted (11 years 6 months 1 week 4 days 1 hour ago) and read 3686 times:
I've flown with Lauda (under Austrian Airlines) on their BKK-VIE-BKK route, connecting onto Austrian Airlines to LHR on board the 767-300ER, and although the service was adequate I wouldn't fly with them again in a hurry. The 31" pitch became very tight after 4-5 hours, especially with the PTV unit under the seat infront. Found the crew to be average, with the exception of the BKK based FAs who seemed to be more attentive and friendly than their Austrian colleagues. Food was quite good and like most european airlines, they were quite generous with the booze.
I've called up the AUA group office before my flights and they had no problem booking the seat I wanted, but be warned - the seatmap on the website can be inaccurate, as I found out!
AOMlover From Singapore, joined Jul 2001, 1330 posts, RR: 10
Reply 2, posted (11 years 6 months 1 week 3 days 23 hours ago) and read 3664 times:
Thanks a lot !
Well it'll be hard for me to compare Lauda air with other carriers when it comes to long haul flights, because so far I have flown long haul cwith just 4 carriers (COTAM, Air France, AOM and Lufthansa). I'm glad they've got PTVs in Y because I have never experienced a flight with PTVs.
About the pitch/legroom...well the problem is that I'm quite tall hehe, but for the price I've paid I can't complain and the seat pitch is surely hardly better with LH...
I'll call AUA asap ! thanks a lot for sharing your experience. It'll be my first flight in a 767 too...I'm really looking forward to this trip.
Now can you tell me more about Vienna airport ?
I'll have 4h to wait there before boarding the flight to Shanghai.
FinnWings From Finland, joined Oct 2003, 640 posts, RR: 2
Reply 3, posted (11 years 6 months 1 week 3 days 23 hours ago) and read 3659 times:
I flew 6 months ago from VIE to BKK and back on Lauda... My flights were operated by B777 and B767. Service on both flights was quite good and the cabin crew very young, attractive and friendly. All their B777s and B767s have PTVs, but their PTV is quite basic... I have seen a lot better versions with other airlines. What comes to B767, OE-LPC has slightly bigger PTVs than others and as far as I know all their 767s have those upgraded interiors like in B777s. Legroom wasn't very good and I agree with Thai747...The PTV unit below the seat in front is really annoying and decrease your space a lot! Food on board was slightly better than average but nothing special. All aircrafts were in excellent condition and very clean. My return ticket was only 470 Euros including connecting flights from Helsinki, so Lauda is definitely worth of money!
What comes to VIE airport, it is OK but I have definitely seen a lot better airports as well. Try to stay in Schengen area as long as possible, because the non-Schengen area is very cramped with limited facilities and doesn't offer good views to apron either. In the Schengen area there is quite a nice cafe/restaurant offering good views to apron, located approximately middle of the terminal.
Have a great trip and I'm looking forward to hear about your experiences after the trip!