Nygfan84 From United States, joined Jul 2001, 172 posts, RR: 0 Posted (5 years 2 months 3 weeks 6 days 7 hours ago) and read 1156 times:
Where does everyone see this airline 5 to 10 years down the road? What would you do to catch up to Southwest in terms of revenue. I would say put DirectTV in all new planes or something to win over those Southwest people do you guys have any other thoughts on the subject?
Kim777fan From United States, joined Aug 2004, 510 posts, RR: 5 Reply 2, posted (5 years 2 months 3 weeks 6 days 4 hours ago) and read 1030 times:
Agreed. Airways ran an article 4 years ago asking "Is this America's Worst Airline?" The vitriolic mail they received from disgruntled passengers and employees seemed to answer that question in the resoundingly affirmative.
They still have lots of problems, but are a LOOOONG way now from being the worst. I've talked to passengers disembarking and they seem to be more loyal now with HP's simplified lower fares, extensive route structure, improved customer service, and the ability to purchase full meals on long flights.
Their new non-stops from LA to Boston and New York are being well received because you don't have to sacrifice your first-born to purchase a walkup fare. They also offer first-class upgrades just before you depart that don't cost a king's ransom.
In all, I think they've made tremendous strides and positioned themselves well for the future. They don't directly mimic another successful airline like B6 or WN but take several positive features of several carriers and are carving out their own niche.
AirframeAS From United States, joined Feb 2004, 9973 posts, RR: 31 Reply 4, posted (5 years 2 months 3 weeks 6 days 2 hours ago) and read 979 times:
Where does everyone see this airline 5 to 10 years down the road?
No one knows. No one looks that far ahead in this industry because anything CAN happen tomorrow, next week, next month, 6 months from now, next year.....etc etc. You cant predict anything in this industry.
So the question is irrevelant.
A Safe Flight Begins With Quality Maintenance On The Ground.
Kim777fan From United States, joined Aug 2004, 510 posts, RR: 5 Reply 5, posted (5 years 2 months 3 weeks 5 days 17 hours ago) and read 849 times:
Airframe,
I gotta agree with you to some point. My PERCEPTION of them anyway is of an airline I have not yet tried but really should. They seem tyo be making the right decisions right now and customers are responding wityh more loyalty.
I can't see them becoming another United or American, or even a Southwest, but they don't have to be. They just have to keep doing well the things they do well and maintain a handle on costs and they should be fine.
Mesa seems to be a different story and they do need to get a handle on the situation there where neither customers nor employees seem very happy at the moment.
MD11LuxuryLinr From United States, joined Jul 2003, 1385 posts, RR: 25 Reply 7, posted (5 years 2 months 3 weeks 5 days 15 hours ago) and read 776 times:
~"My PERCEPTION of them anyway is of an airline I have not yet tried but really should. They seem to be making the right decisions right now and customers are responding with more loyalty."~
You should really give them a shot. I did so this summer and I was really pleased with the experience. So pleased, that I made them MY airline for my future trips out west.
Every flight was on time (even flying into PHL at 5pm!), the cabin crew were very courteous and I even had a CSR go beyond the call of duty to get me on one of my flights.. even though I SCREWED UP. Indeed, I was impressed.
I don't know of the problems HP had in the past, so I can't voice an opinion on their improvements. But if they continue to provide the services that I received to most or all their customers, they will continue to grow.. How 'bout that recent confirmed Airbus order of 20+ aircraft..
All they need now is something bigger then the A320 on transcons.
Caution wake turbulence, you are following a heavy jet.
Aeroman62 From United States, joined Jan 2004, 158 posts, RR: 0 Reply 8, posted (5 years 2 months 3 weeks 5 days 10 hours ago) and read 618 times:
I LOVE this airline, and I fly 150K miles a year. They are doing what Continental did in the mid-90's to win the hearts and minds of business travellers - upgrades, reliability, friendly service (which, as CO cuts perks in their program, will send flyers over to an outfit like HP). I fly them every chance I can, their transcon flights from LA and SF are great, and the airport and flight crews genuinely grateful for your business. I'll take them any day over WN into Vegas and PHX.
SafetyDude From United States, joined Sep 2001, 3795 posts, RR: 23 Reply 9, posted (5 years 2 months 3 weeks 5 days 9 hours ago) and read 549 times:
America West has certainly improved itself and does do a number of great things, but to me, they are "airline-challenged". They do not seem to know if they are a LCC or a regular airline. The result of this is a First Class, but advertising on the tray tables.
Granted, I did pick the two most extreme points, but it does go to prove my point. If AWA wants to be a LCC with a First Class, I say three cheers to that, but ditch the appearance of a non-LCC airline (hard to describe), and serve at least a jetBlue-style food assortment and have PTVs - as it is amazing how many people are willing to fly knowing that they will get junk food and a TV. If they do not want to be an LCC (or if they do want be a regular airline with low fares), ditch the advertising on tray tables.
It might work for some people, but I find AWA to be a confused airline that could swing either way and become quite a great airline.
RIOJANEIRO From United States, joined Dec 2000, 121 posts, RR: 0 Reply 10, posted (5 years 2 months 3 weeks 5 days 8 hours ago) and read 518 times:
HP is simply trying to offer what customers want in todays marketplace : cheap airfares and safe, reliable service that will get them from point A to point B. Nowadays, the need to differentiate among carriers is of utmost importance, therefore, I believe HP is well positioned to become the "premier low-cost carrier" of choice by still offering such perks as first class amenities, extensive code-share and frequent flyer benefits, international service, lounges, among other benefits. In addition, for HP to simply get rid of the amenities that it offered pre-LCC (like the latter that were mentioned) transformation probably would not be cost-effective at the time. They may as well keep some of the benefits of what they had as a legacy carrier and offer them in order to entice the business traveller market to transition to an LCC.
As an HP empoyee, I would not be working for an airline that I did not believe held a large potential. In my opinion, HP is one of the most under-rated airlines out there. It is probably in fact, one of the ones with the greatest potentials growing out of the two fastest growing cities in America, with a history of problems/bankrupcies (this is a good thing) that they can learn from, and a dedicated work force that are still loyal to the airline after 20+ years. They are one of the few examples of an airlines with a diversified fleet and network, very similar to the network carriers, yet manage to be profitable in these turbulent times.
Now if only Wall Street would respect us more in regards to our stock price.....
Ltbewr From United States, joined Jan 2004, 9290 posts, RR: 7 Reply 11, posted (5 years 2 months 3 weeks 5 days 8 hours ago) and read 501 times:
HP seems to maketed themselves to be the way to go from many eastern cites to Las Vegas, Phoenix, and in general the southwest USA, offering moderate fares, basic service standards, convenient schedules, with recent model comfortable aircraft. They are probably the most popular airline for NYC area people to Las Vegas and Phoenix. I agree that perhaps offering JetBlue like food and entertainment with a southwest flavor, could help them over the long haul and be competitive. I see them holding on to their position for the forseeable future.
Frugalqxnwa From United States, joined Apr 2004, 565 posts, RR: 1 Reply 12, posted (5 years 2 months 3 weeks 5 days 5 hours ago) and read 373 times:
I believe HP could be considered a low-cost legacy carrier in the next 5-10 years if things keep going as they are. They will provide quality service that has disappeared from the legacy carriers at prices that are very friendly to the pocket book. I see them expanding their rout network with more aircraft (including more 757s or 7E7SR if the hot/high performance is right).
The biggest problem I see HP having right now is Mesa and Johnny O. If they can either get Mesa on the right track or replace them with an airline like OO or Air Wisconsin, then they will be in much better shape.
Speedbirdheavy From United States, joined Jan 2004, 427 posts, RR: 0 Reply 13, posted (5 years 2 months 3 weeks 5 days 5 hours ago) and read 359 times:
No one looks that far ahead in this industry because anything CAN happen tomorrow, next week, next month, 6 months from now, next year.....etc etc. You cant predict anything in this industry.
I disagree to a certain extent. You need to know where you think you'll be in 5 to 10 years when it come to placing orders for aircraft. It's not Ford. They don't roll off the assembly line every hour.
AirframeAS From United States, joined Feb 2004, 9973 posts, RR: 31 Reply 14, posted (5 years 2 months 3 weeks 5 days 3 hours ago) and read 310 times:
Just so that you all know, my comments in post # 4 were not made to take a shot any WN or any other airline. What I ment to say was pretty much in general, just so you know and not to get confused.
I disagree to a certain extent. You need to know where you think you'll be in 5 to 10 years when it come to placing orders for aircraft.
Considering it is now Post-9/11...not anymore!! Just because the loads are getting better and better each month does not mean that airlines are making a profit. The majority of the carriers here in the U.S. are BARELY making it. Predicting things in this industry isnt a wise thing to do expecially post-9/11.
Now, had 9/11 not have happened, then this would be a totally different situation and would be discussed in a different thread probably.
A Safe Flight Begins With Quality Maintenance On The Ground.
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