Hz747300 From Hong Kong, joined Mar 2004, 1647 posts, RR: 1
Reply 4, posted (9 years 8 months 1 week 1 day 12 hours ago) and read 3405 times:
Please understand--I love UA. I have always been treated well and felt like they were happy to have me aboard. A big reason in why I stopped flying AA is because I was treated like crap.
Sometimes it seems to me that its own employees enjoy making the tinker on the edge of death.
Last time I flew out of LHR on UA, we were on the plane (very empty, 767-300ER), and they made the annoucement that ground crew should leave the aircraft because the doors were closing. I was excited as this was about 35min early. However, maybe it is slot restrictions, but we sat on the ground for 35min at the gate and left on time. Thank God for Channel 9!!!