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Thank You United.  
User currently offlineCRJboy From United States of America, joined Jul 2004, 92 posts, RR: 1
Posted (9 years 11 months 2 days 6 hours ago) and read 5290 times:

Hi. I flew United 233 from IAD to PHX and the flight was just excellent. I just wanted to take a minute to say thank you to all the united employees out there and to wish them the best.  Smile

16 replies: All unread, jump to last
 
User currently offlineStevenUhl777 From , joined Dec 1969, posts, RR:
Reply 1, posted (9 years 11 months 2 days 6 hours ago) and read 5111 times:

Glad to hear it!  Big thumbs up

I would also go to http://www.united.com and go to their customer service section, and there is a way to submit a compliment to them about your specific flight. Be specific as to what went well and what pleased you, that way they know what pax like and can help ensure more flights are like the one you just enjoyed.


User currently offlineFriendlySkies From United States of America, joined Aug 2004, 4105 posts, RR: 5
Reply 2, posted (9 years 11 months 1 day 23 hours ago) and read 4745 times:

Don't forget to purchase tickets via united.com, as they now charge for phone reservations (according to a Ted pamphlet I got, only 11% of UA mainline bookings were done online, and 21% for Ted).

User currently offlineAviatorTJ From United States of America, joined Jul 2003, 1838 posts, RR: 7
Reply 3, posted (9 years 11 months 1 day 23 hours ago) and read 4712 times:

The past 8 legs (Most of my flying this year) I have flown with UA and ZW have also been wonderful. Keep flying and supporting this great airline.  Big thumbs up

User currently offlineTrickijedi From United States of America, joined May 2001, 3266 posts, RR: 5
Reply 4, posted (9 years 11 months 1 day 23 hours ago) and read 4651 times:

CRJ Boy,

Should you really be thanking ALL United employess because, although your flight turned out to be "excellent", not all flights do. I am a dedicated United flyer and have had my share of positive and not so positive experiences with the airline. Naturally I take the bad with the good and continue to fly UA. However there are some UA employess out there who can learn a thing or two about customer service.

Yes, all the best to them but not all of them are, as you put it, "excellent".



Its better to be on the ground wishing you were in the air than be in the air wishing you were on the ground. Fly safe!
User currently offlineORDINDUAFLYER From United States of America, joined Mar 2004, 123 posts, RR: 1
Reply 5, posted (9 years 11 months 1 day 22 hours ago) and read 4589 times:

I just got off UA125and had fantastic FAs in business class (with one exception....definitly fit the "matron" description but moreso by attitude than appearance). Also a fantastic SD at ORD who checked me in and cleared my upgrade as well as SB for an earlier flight than originally planned. Two e-mails going to 1KVoice tonight

Thanks UA employees!


User currently offlineSkymileman From , joined Dec 1969, posts, RR:
Reply 6, posted (9 years 11 months 1 day 12 hours ago) and read 3814 times:

I remember I used to hate United, but I flew on them recently, and their service has improved 110%. United's Awesome. Keep up the good work.

User currently offlineTasha From , joined Dec 1969, posts, RR:
Reply 7, posted (9 years 11 months 1 day 12 hours ago) and read 3794 times:

I'm glad things are turning around for them. United is a great airline, regardless of what a lot of people here said.

Tasha  Smile/happy/getting dizzy


User currently offlineSA7700 From South Africa, joined Dec 2003, 3431 posts, RR: 26
Reply 8, posted (9 years 11 months 1 day 11 hours ago) and read 3599 times:
AIRLINERS.NET CREW
HEAD MODERATOR

Suddenly I feel much better about my 4 upcoming UA sectors...  Smile

Rgds

SA7700




When you are doing stuff that nobody has done before, there is no manual – Kevin McCloud (Grand Designs)
User currently offlineBH346 From United States of America, joined Jan 2000, 3265 posts, RR: 14
Reply 9, posted (9 years 11 months 1 day 11 hours ago) and read 3527 times:

I flew on United to Japan recently and I was very pleased with the experience. I look forward to flying on them again.


Northwest Airlines - Some People Just Know How to Fly
User currently offlineUnitedTristar From , joined Dec 1969, posts, RR:
Reply 10, posted (9 years 11 months 1 day 11 hours ago) and read 3455 times:

Don't forget to purchase tickets via united.com, as they now charge for phone reservations (according to a Ted pamphlet I got, only 11% of UA mainline bookings were done online, and 21% for Ted).

No they only charge for talking to some one for free mileage plus tickets NW charged for any person talking to an agent I believe!

-m

 Big thumbs up


User currently offlineNIKV69 From , joined Dec 1969, posts, RR:
Reply 11, posted (9 years 11 months 1 day 10 hours ago) and read 3273 times:

Glad to hear it! I am flying UA on September 7th LGA-DEN-RAP!!

I hope they survive, I like UA much more than US or DELTA


User currently offlineSpeedbirdHeavy From United States of America, joined Jan 2004, 427 posts, RR: 0
Reply 12, posted (9 years 11 months 1 day 9 hours ago) and read 2754 times:

Slightly off-topic, but I didn't want to start a thread because this question really doesn't warrant one. But, where do I send a copy of a boarding pass to get credit for miles on my Mileage Plus?

Thank you.



China Airlines...Come fry with us!
User currently offlineNAVEGA From United States of America, joined Nov 1999, 741 posts, RR: 0
Reply 13, posted (9 years 11 months 1 day 7 hours ago) and read 2380 times:

I travel weekly between ORD and EWR and have been
doing so for approximately 3 years. United is by far the
best choice in carriers. Their flight attendants are great
and their airplanes clean and groomed.

They have definately made a change and a positive one
to say the least.

Keep up the great work United and thanks for all those
wonderful flights.


User currently offlineBOSSAN From United States of America, joined Aug 2004, 255 posts, RR: 0
Reply 14, posted (9 years 11 months 1 day 7 hours ago) and read 2250 times:

SpeedbirdHeavy,

http://www.united.com/form/mileage/credit?locPageId=50796 has an online form to request credit, as well as the following instructions for mailing ticket stubs:

Please note: If you are missing credit for flights taken more than six months ago or for flights on partner airlines, please send a written request, including a copy of your ticket or passenger receipt containing the missing flights, your boarding passes and your Mileage Plus account number, to:

Mileage Plus Service Center
P.O. Box 28870
Tucson, AZ 85726-8870

Mileage Plus will not accept credit requests for travel more than twelve months ago or for flights taken prior to enrollment.


User currently offlineSpeedbirdheavy From United States of America, joined Jan 2004, 427 posts, RR: 0
Reply 15, posted (9 years 11 months 1 day 4 hours ago) and read 1882 times:

Thank you BOSSAN!! I appreciate the help.


China Airlines...Come fry with us!
User currently offlineCMK10 From United States of America, joined Feb 2004, 513 posts, RR: 3
Reply 16, posted (9 years 11 months 1 day 3 hours ago) and read 1858 times:

Yes thank you United, thank you for making it so we only have two flights out of Phoenix that have a First Class cabin (the Mesa flight to LAX and the A319 to IAD). Thank you for making us all Ted so there are no free meals anymore. We REALLY appreciate it.


"Traveling light is the only way to fly" - Eric Clapton
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