StevenUhl777 From , joined Dec 1969, posts, RR: Reply 1, posted (9 years 3 months 2 weeks 2 days 10 hours ago) and read 4917 times:
Glad to hear it!
I would also go to http://www.united.com and go to their customer service section, and there is a way to submit a compliment to them about your specific flight. Be specific as to what went well and what pleased you, that way they know what pax like and can help ensure more flights are like the one you just enjoyed.
Trickijedi From United States of America, joined May 2001, 3266 posts, RR: 5 Reply 4, posted (9 years 3 months 2 weeks 2 days 3 hours ago) and read 4457 times:
Should you really be thanking ALL United employess because, although your flight turned out to be "excellent", not all flights do. I am a dedicated United flyer and have had my share of positive and not so positive experiences with the airline. Naturally I take the bad with the good and continue to fly UA. However there are some UA employess out there who can learn a thing or two about customer service.
Yes, all the best to them but not all of them are, as you put it, "excellent".
Its better to be on the ground wishing you were in the air than be in the air wishing you were on the ground. Fly safe!
ORDINDUAFLYER From United States of America, joined Mar 2004, 123 posts, RR: 1 Reply 5, posted (9 years 3 months 2 weeks 2 days 2 hours ago) and read 4395 times:
I just got off UA125and had fantastic FAs in business class (with one exception....definitly fit the "matron" description but moreso by attitude than appearance). Also a fantastic SD at ORD who checked me in and cleared my upgrade as well as SB for an earlier flight than originally planned. Two e-mails going to 1KVoice tonight
NAVEGA From United States of America, joined Nov 1999, 741 posts, RR: 0 Reply 13, posted (9 years 3 months 2 weeks 1 day 12 hours ago) and read 2186 times:
I travel weekly between ORD and EWR and have been
doing so for approximately 3 years. United is by far the
best choice in carriers. Their flight attendants are great
and their airplanes clean and groomed.
They have definately made a change and a positive one
to say the least.
Keep up the great work United and thanks for all those
Please note: If you are missing credit for flights taken more than six months ago or for flights on partner airlines, please send a written request, including a copy of your ticket or passenger receipt containing the missing flights, your boarding passes and your Mileage Plus account number, to:
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CMK10 From United States of America, joined Feb 2004, 513 posts, RR: 4 Reply 16, posted (9 years 3 months 2 weeks 1 day 7 hours ago) and read 1664 times:
Yes thank you United, thank you for making it so we only have two flights out of Phoenix that have a First Class cabin (the Mesa flight to LAX and the A319 to IAD). Thank you for making us all Ted so there are no free meals anymore. We REALLY appreciate it.
"Traveling light is the only way to fly" - Eric Clapton