L410Turbolet From Czech Republic, joined May 2004, 5530 posts, RR: 18 Posted (9 years 3 months 2 days 6 hours ago) and read 7926 times:
I just saw a short report by R. Quest on CNN about EK's and especially SQ's super-long-haul flights. 18-hour non-stop flight seems like a real ordeal to me. Not only to the crews but to the pax as well. I noticed on myself that 10-hour long-haul flight is about maximum I'm able to sustain. Idea of being stuck in the plane nearly double that time, regardless of I suppose high-quality service, is just hard to imagine for me.
How attractive is this service? Biz success story or not? Or is it too early to tell?
Does anyone know how it works with both cockpit and cabin crews of these flights? Are there two or perhaps more crews, which rotate? Is it enough for such a long flight? I wonder how the cabin crews deal with working hard for extremely long hours in such physically demanding environment - low air humidity, low pressure, jet lag, etc.
BTW, is there any trip report on a.net from either the SIN-LAX or SIN-JFK flight?
Starlionblue From Greenland, joined Feb 2004, 16351 posts, RR: 66 Reply 1, posted (9 years 3 months 2 days 6 hours ago) and read 7832 times:
Does anyone know how it works with both cockpit and cabin crews of these flights? Are there two or perhaps more crews, which rotate? Is it enough for such a long flight?
For 18 hours you would probably need 4-6 pilots. It depends a bit on how they are allowed to split up the duty cycle. You could have a pair that take off, fly for 5 hours, go sleep and eat for 8 hours, then take over for the last 5 hours, unless that is against regulations (don't think it is since they get their crew rest). That would give 4 pilots.
As for cabin crew, there are probably plenty of occasions when they can be down to only 4 crew awake, so lots of opportunity for naps and sleep.
There is quite a bit of space onboard to walk around, and the pitch is at least Premium Monkey so it's probably not that bad.
"There are no stupid questions, but there are a lot of inquisitive idiots." - from Citadel by John Ringo
Antares From Australia, joined Jun 2004, 1402 posts, RR: 40 Reply 4, posted (9 years 3 months 2 days 3 hours ago) and read 7660 times:
I have only noticed trip reports for the HKG/JFK service by Carfield, who is an excellent observer of airline standards.
My company plays close attention to SQ and Temasek Holdings, its priciple shareholder.
So far the performance of the two non-stops to LAX and ERW appears to have been outstanding and that is the guidance given by the carrier to financial analysts.
It has been profitable at over 70 % occupancy, and this target appears to have been consistently exceeded in a very large number of flights but we would like precise data.
The acceptance of the premium economy product was slow at first but not so any longer, which probably explains why the fare for it appears to have started to rise when you shop around in the US where the real retail fare is often volatile than in Singapore itself.
The jets are routinely taking freight out of LAX which was not in the original plan.
The A345 has gouged a big chunk out of SQ's competitors because we think we see a transfer of extra passengers to its aggregate loads on the one-stop and non-stop services. In simple terms, we think they are taking premium cabin passengers off other carriers, and without the usual costs of converting valuable new frequent corporate customers to your brand.
Obviously we anticipate a full accounting as to the performance of the services from SQ probably after it release its 6 month results to September 30.
SQ has a unique hard core of high frequency premium travellers, a tiny percentage of all passengers, yet who deliver an exceptionally high proportion of its revenue. At least that is what they say and I have always found them credible. They are reluctant to give away too much detail because of its commercial sensitivity.
Iowa744fan From United States of America, joined Apr 2004, 928 posts, RR: 1 Reply 5, posted (9 years 3 months 2 days 2 hours ago) and read 7593 times:
According to a recent article about SQ's SIN-EWR service in the recent Airliners magazine, they only carry two sets of crew - two pilots and two co-pilots. If I remember correctly, both sets of crew must be present for take-off. After take-off, the extra set of crew retire to their sleeping berths. Interestingly, SQ did some research and one thing that they do is to provide two different places for the crew so that each pilot can rest in a different place. This way, one does not make noise, etc. that would disturb the other. Anyway, back to the flight. At some point, I think that they said 5-6 hours, the flight crew switch and the second set flies for like 8-9 hours, and finally they switch back again. So, if I remember correctly, the same crew that is in command at take-off is also in command during landing. As for flight attendents, they have rest areas that they cycle threw during the flight.
Also, another thing that SQ does is it has layovers for the crews of at least five days in L.A. or NYC so that they have plenty of time to recuperate from the flight.
I'll try to check the magazine when I get home to get an exact report.
Sean-SAN- From United States of America, joined Aug 2002, 755 posts, RR: 1 Reply 7, posted (9 years 3 months 2 days ago) and read 7448 times:
I did LAX-SIN-LAX. The 16.5 hour flight was not really an ordeal, due to the combination of extra space (I was in exec econ) and the outstanding entertainment. The food was fine too. I'd much rather sit in exec econ for 16 hours than Delta or CO with the 31" pitch for 8 hours.
Ejazz From United Arab Emirates, joined May 2002, 716 posts, RR: 35 Reply 8, posted (9 years 3 months 1 day 23 hours ago) and read 7428 times:
"Also, another thing that SQ does is it has layovers for the crews of at least five days in L.A. or NYC so that they have plenty of time to recuperate from the flight."
Such luxuries do not exist at cut throat Airlines such as SIA. The layover is normally one full day off, excluding the day you arrive and the day you leave. Any extra day, that very few crews have, you will be on call should any of the operating crew for that days flight report sick etc.
The flights have 4 crew, 2 Captains and 2 First Officers but SIA wants that changed in the future to 1 Captain and 3 First Officers. The rest periods I understand are split 4 ways instead of in half as is the norm on the B744 and B777 fleets.
The B777 has seperate bunks for the 2 resting Flight Crew just as on the A345.
The crew are NOT all required to be in the flight deck for take-off and landing, although it is recommended. Many retire to the cabin to avoid being blamed for any mistakes the operating crew may make whilst they are occupying the jumpseat. A result of the punitive system at SIA.
Only one of the 2 Captains is in Command and he will therefore have to occupy the left seat for both the landing and take-off.
Iowa744fan From United States of America, joined Apr 2004, 928 posts, RR: 1 Reply 9, posted (9 years 3 months 1 day 23 hours ago) and read 7362 times:
I just saw the magazine and the layover for crew is stated as three to four days before and after each flight according to Airliners. This is what the article says, so that is where I am getting my info:
"Every A-340-500 operates with two full flight crews. All four pilots occupy the flightdeck during takeoff (and landing), then one captain and first officer remain in the cockpit while the other two retire to specially equipped bunks - one forward; one aft, below decks. They rest for three hours, then return to the cockpit to relieve the other crew. Later, both crews have a second rest break, lasting about five hours. The captain and first officer who are the 'command crew' on the outbound leg serve as the backup crew on the return sector. Flight attendents are scheduled between four and six hours rest in the eight bunks below the passenger deck. Crews do not work for three to four days before and after an ultra-long-haul trip. There is a two- or three day layover in Los Angeles or New York.
My apologies for the difference on the number of days as I was trying to go by memory.
AsianFA From Malaysia, joined Jul 2004, 76 posts, RR: 0 Reply 11, posted (9 years 3 months 1 day 17 hours ago) and read 7160 times:
Cabin crew have a 6 day flight pattern to NYC n LAX....this includes the day of dep n arrival which is early morning into SIN.....so basically they only have one full day off n one standby day in both cities.Before their long haul flight they must have one day off in SIN before and only 2 days off after they arrive back.During the flight they are entitled to 5 hours rest which is taken all at once in 2 shifts.And their bunks are all eqiuipped with the IFE.
Wdleiser From United States of America, joined Apr 2004, 961 posts, RR: 4 Reply 13, posted (9 years 3 months 1 day 14 hours ago) and read 6975 times:
Well I don't know about SIA, but Lufthansa on their flights to Johannesburg they have Captain, First Officer and a Senior First Officer. The Senior first Officer is present at takeoff and then goes to rest after X number of minutes in the air. The senior first officer takes the captain's seat when the captain want's some sleep, and then the F/O's chair when the F/O wants a nap. Now the Senior First officer only has a 2 day stay at Johannesburg as compared to a 3 day stay for the rest of the crew. So the flight back to Frankfurt has a different Senior First officer than that on the arriving flight to Johannesburg.
Aa777jr From , joined Dec 1969, posts, RR: Reply 18, posted (9 years 3 months 1 day 5 hours ago) and read 4926 times:
Dunno if it was previously stated, but the amount of crews goes on every 6 hours. So ever six hours, a new crew would be rotated in. Pilot A, Co-Pilot A, F/O A, would take off and level out. Pilot A is usually the most senior of both crews and will just take off and level out. Pilot A retires to one of the two F class seats reserved for cabin crew. Pilot B takes over with crew A. Pilot A must always land if he is the one that took off. It's not necessary for more than 2 full crews, they just need 6 hr breaks. This is my understand from my CFI flying ORD-FCO on AA 763 as a Capt. Hope this helped...sorta off topic.
AsianFA From Malaysia, joined Jul 2004, 76 posts, RR: 0 Reply 20, posted (9 years 2 months 4 weeks 1 day 22 hours ago) and read 4472 times:
Crew rest areas with beds are not exclusive to only this route or the A345s...all SQ 747-400s and 777ERs are equipped with crew bunks...any flight above 9 hours cabin crew are entitled to rest.For cockpit crew if they have 3 or more crews operating i think its the same if i am not wrong.
RobK From United Kingdom, joined Sep 2004, 3942 posts, RR: 19 Reply 23, posted (9 years 2 months 4 weeks 1 day 6 hours ago) and read 4056 times:
Thanks to Channel 9 last week on my Beijing - Chicago flight, I was able to hear and identify SQ022 bound for EWR from SIN over the Beriing Strait.
So they fly over the Bering Strait? Isn't that a big detour? Don't ask me why, but I always thought they would fly westwards out of SIN to EWR.
No they go north which, if you look at a globe, is the shortest way to New York.
The United flight (895?) which goes from Chicago (I think) to Hong Kong or Beijing (somewhere round there) doesn't go west/southwest like you'd expect either - that also goes north up over the north pole roughly. I've heard the flight plenty of times on HF in the vicinity of the pole.
Getting back to the Newark-Singapore direct flight, it actually leaves Newark in the evening on say, a Monday (local) and arrives TWO days later in Singapore late morning (local). That'll do a fine job of arsing up your body-clock !